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Amadeus Hospitality Americas

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Namestring
Amadeus Hospitality Americas
Company typeenum
Private
Founded yearint
1987
Descriptiontext

Amadeus Hospitality Americas is the Americas regional arm of Amadeus IT Group, a publicly traded Spanish multinational technology provider (Madrid Stock Exchange ticker: AMS). The entity develops and delivers cloud-based hospitality management solutions aimed at hotels and hospitality properties, addressing property management, operational efficiency, and digital transformation needs. It is identified as a key market participant alongside Oracle Corporation and Agilysys in shaping the hotel and hospitality management software market, and the unit maintains an active presence in industry data collaborations such as the Events Industry Council's Global Events Barometer produced in partnership with Oxford Economics.

The company's core offering centers on cloud-native property management and hospitality management software, with integration and interoperability positioned as the primary technical differentiator. The entity pursues a vertical go-to-market focused on hotels and hospitality businesses, leveraging the brand recognition of the broader Amadeus travel technology platform as a competitive advantage. Headquartered in Portsmouth, United States, the Americas entity operates as a subsidiary within the Amadeus IT Group portfolio, which was founded in 1987.

The business model is enterprise B2B software sold to hospitality properties, though specific pricing models, contract structures, and revenue mechanics are not publicly disclosed. As a wholly controlled subsidiary of a strategic operating parent, the Americas entity benefits from being part of the Amadeus global travel technology ecosystem, which provides cross-platform reach into the broader travel and hospitality technology stack. No standalone funding, M&A, leadership change, or product launch data specific to the Americas unit was available in the provided sources, indicating a mature operating posture rather than an independent growth-stage trajectory.

Short descriptiontext

Amadeus Hospitality Americas develops cloud-based hospitality management software for hotels and hospitality properties in the Americas region. Operating as the Americas arm of Spanish travel-technology major Amadeus IT Group, it addresses property management, operational efficiency, and digital transformation for hospitality clients.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
251–500
akta.pro rankint
HeadquartersPortsmouth, United States
HQ citystring
Portsmouth
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Keyword5 values
hospitality software solutions, cloud property management, hotel reservation systems, guest engagement platforms, hospitality distribution technology
Industry1 code
1Sales & Catering / Group & Event Management
CodeTHALACAMPrimaryYes
NAICS code1 code
  • Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services5182
SIC code1 code
  • Services-Computer Integrated Systems Design7373
Product category
Hospitality Management Software
Cost components4 values
Technology or R&D, Personnel, Marketing or Sales, Infrastructure
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

Amadeus Hospitality Americas develops and delivers cloud-based hospitality management solutions for hotels and hospitality organizations. Its offerings include property management systems, central reservation systems, distribution, and guest engagement software designed to support digital transformation, operational efficiency, and modern property operations.

Differentiator
Functional benefit
Problem solved
Scale indicator2 records

Each record includes

Type, Value, Description, Source

Recent move4 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight3 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Mews is a cloud-native, API-first hospitality platform that has rapidly gained share in boutique and design-led hotels. As a leading modern-cloud alternative for independent and chain properties, it competes directly with Amadeus' cloud strategy on developer experience and ecosystem integrations.

TypeDirect peer
Description

Hotelogix provides cloud-based hotel management software for small-to-mid-sized properties and groups. It is a directly comparable peer in hotel PMS targeting independent and small-chain hotels in the Americas and elsewhere.

TypeDirect peer
Description

Cloudbeds provides an all-in-one hospitality management suite (PMS, booking engine, channel manager) aimed at independent hotels, B&Bs, and small chains. It overlaps with Amadeus Hospitality on property management functionality and competes for similar Americas-region customers.

TypeDirect peer
Description

Shiji offers a cloud-native PMS, POS, and guest experience platform for hotels globally. It targets similar enterprise and upper-upscale hotel segments to Amadeus, with comparable focus on integration to back-office and distribution systems.

TypeBroad incumbent
Description

Salesforce's Hospitality Cloud provides guest relationship and marketing technology to hotels. It is a broader CRM-platform incumbent rather than a direct PMS, but it overlaps with Amadeus on guest profile and engagement functionality for large hospitality brands.

TypeDirect peer
Description

Stayntouch offers a mobile-first cloud PMS acquired by Sabre, targeting hotels seeking modern, API-centric property management. It overlaps with Amadeus' cloud strategy for mid-market and upper-midscale hotels.

TypeDirect peer
Description

Sabre's Hospitality Solutions (SynXis CRS, content & distribution) competes with Amadeus in CRS, channel management, and guest-facing distribution. As the other major GDS-linked hospitality software suite, it is a directly comparable peer across hotel distribution and merchandising.

TypeDirect peer
Description

Agilysys provides hotel PMS, point-of-sale, and inventory-and-procurement software focused on luxury and resort hotels. It is the second company explicitly named alongside Amadeus Hospitality as a leading market player, making it a directly comparable peer in mid-to-upper tier hotel software.

TypeDirect peer
Description

Oracle's OPERA Cloud is the dominant enterprise hotel PMS. It is explicitly named alongside Amadeus Hospitality as a key player shaping the hotel and hospitality management software market, making it the most direct comparable for cloud-based property management platforms serving global hotel chains.

TypeDirect peer
Description

Infor's Hospitality Management Solution competes with Amadeus for mid-market and enterprise hotels, particularly chains and management companies. Both offer cloud-based property management with revenue management, reservations, and CRM functions.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment1 record

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile1 record

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature1 record

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Amadeus Hospitality Americas

Hospitality Management Softwareamadeus-hospitality.com

Amadeus Hospitality Americas develops cloud-based hospitality management software for hotels and hospitality properties in the Americas region. Operating as the Americas arm of Spanish travel-technology major Amadeus IT Group, it addresses property management, operational efficiency, and digital transformation for hospitality clients.

What Amadeus Hospitality Americas does

Amadeus Hospitality Americas is the Americas regional arm of Amadeus IT Group, a publicly traded Spanish multinational technology provider (Madrid Stock Exchange ticker: AMS). The entity develops and delivers cloud-based hospitality management solutions aimed at hotels and hospitality properties, addressing property management, operational efficiency, and digital transformation needs. It is identified as a key market participant alongside Oracle Corporation and Agilysys in shaping the hotel and hospitality management software market, and the unit maintains an active presence in industry data collaborations such as the Events Industry Council's Global Events Barometer produced in partnership with Oxford Economics.

The company's core offering centers on cloud-native property management and hospitality management software, with integration and interoperability positioned as the primary technical differentiator. The entity pursues a vertical go-to-market focused on hotels and hospitality businesses, leveraging the brand recognition of the broader Amadeus travel technology platform as a competitive advantage. Headquartered in Portsmouth, United States, the Americas entity operates as a subsidiary within the Amadeus IT Group portfolio, which was founded in 1987.

The business model is enterprise B2B software sold to hospitality properties, though specific pricing models, contract structures, and revenue mechanics are not publicly disclosed. As a wholly controlled subsidiary of a strategic operating parent, the Americas entity benefits from being part of the Amadeus global travel technology ecosystem, which provides cross-platform reach into the broader travel and hospitality technology stack. No standalone funding, M&A, leadership change, or product launch data specific to the Americas unit was available in the provided sources, indicating a mature operating posture rather than an independent growth-stage trajectory.

Amadeus Hospitality Americas firmographics

Firmographics
Name
Amadeus Hospitality Americas
Website
https://amadeus-hospitality.com
Company type
Private
Founded year
1987
Operating status
Operating
Headcount range
251–500 employees
Short description
Amadeus Hospitality Americas develops cloud-based hospitality management software for hotels and hospitality properties in the Americas region. Operating as the Americas arm of Spanish travel-technology major Amadeus IT Group, it addresses property management, operational efficiency, and digital transformation for hospitality clients.
Ownership category
akta.pro rank

Amadeus Hospitality Americas industry classification

Industry
Product category
Hospitality Management Software
NAICS
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
SIC
Services-Computer Integrated Systems Design (7373)
akta.pro primary industry
Sales & Catering / Group & Event Management (THALACAM)

Keywords

  • Hospitality software solutions
  • Cloud property management
  • Hotel reservation systems
  • Guest engagement platforms
  • Hospitality distribution technology

Where Amadeus Hospitality Americas is headquartered

Location

Headquarters

HQ city
Portsmouth
HQ country
United States
HQ region
North America

Markets served

Amadeus Hospitality Americas business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Technology or R&D, Personnel, Marketing or Sales, Infrastructure

Amadeus Hospitality Americas product offering

Product offering

Core offering

Amadeus Hospitality Americas develops and delivers cloud-based hospitality management solutions for hotels and hospitality organizations. Its offerings include property management systems, central reservation systems, distribution, and guest engagement software designed to support digital transformation, operational efficiency, and modern property operations.

Differentiator

Problem solved

Functional benefit

Companies that use Amadeus Hospitality Americas

Customer profile

Segments1 record

Ideal customer profiles1 record

Amadeus Hospitality Americas technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature1 record

Amadeus Hospitality Americas partnerships and signals

Strategic signal

Scale indicators2 records

Recent moves4 records

Expansion highlights3 records

Amadeus Hospitality Americas competitors and assessment

Company assessment

Direct peers

  • Mews: Mews is a cloud-native, API-first hospitality platform that has rapidly gained share in boutique and design-led hotels. As a leading modern-cloud alternative for independent and chain properties, it competes directly with Amadeus' cloud strategy on developer experience and ecosystem integrations.
  • Hotelogix: Hotelogix provides cloud-based hotel management software for small-to-mid-sized properties and groups. It is a directly comparable peer in hotel PMS targeting independent and small-chain hotels in the Americas and elsewhere.
  • Cloudbeds: Cloudbeds provides an all-in-one hospitality management suite (PMS, booking engine, channel manager) aimed at independent hotels, B&Bs, and small chains. It overlaps with Amadeus Hospitality on property management functionality and competes for similar Americas-region customers.
  • Shiji Group: Shiji offers a cloud-native PMS, POS, and guest experience platform for hotels globally. It targets similar enterprise and upper-upscale hotel segments to Amadeus, with comparable focus on integration to back-office and distribution systems.
  • Stayntouch (Sabre): Stayntouch offers a mobile-first cloud PMS acquired by Sabre, targeting hotels seeking modern, API-centric property management. It overlaps with Amadeus' cloud strategy for mid-market and upper-midscale hotels.
  • Sabre Hospitality: Sabre's Hospitality Solutions (SynXis CRS, content & distribution) competes with Amadeus in CRS, channel management, and guest-facing distribution. As the other major GDS-linked hospitality software suite, it is a directly comparable peer across hotel distribution and merchandising.
  • Agilysys: Agilysys provides hotel PMS, point-of-sale, and inventory-and-procurement software focused on luxury and resort hotels. It is the second company explicitly named alongside Amadeus Hospitality as a leading market player, making it a directly comparable peer in mid-to-upper tier hotel software.
  • Oracle Hospitality: Oracle's OPERA Cloud is the dominant enterprise hotel PMS. It is explicitly named alongside Amadeus Hospitality as a key player shaping the hotel and hospitality management software market, making it the most direct comparable for cloud-based property management platforms serving global hotel chains.
  • Infor Hospitality (HMS): Infor's Hospitality Management Solution competes with Amadeus for mid-market and enterprise hotels, particularly chains and management companies. Both offer cloud-based property management with revenue management, reservations, and CRM functions.

Broad incumbents

  • Salesforce (Hospitality Cloud): Salesforce's Hospitality Cloud provides guest relationship and marketing technology to hotels. It is a broader CRM-platform incumbent rather than a direct PMS, but it overlaps with Amadeus on guest profile and engagement functionality for large hospitality brands.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Amadeus Hospitality Americas social profiles

Digital presence

Amadeus Hospitality Americas financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Amadeus Hospitality Americas leadership team

Management profile

Number of profiles

Amadeus Hospitality Americas funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Amadeus Hospitality Americas M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Amadeus Hospitality Americas

What does Amadeus Hospitality Americas do?

Amadeus Hospitality Americas develops and delivers cloud-based hospitality management solutions for hotels and hospitality organizations. Its offerings include property management systems, central reservation systems, distribution, and guest engagement software designed to support digital transformation, operational efficiency, and modern property operations.

Is Amadeus Hospitality Americas a public or private company?

Amadeus Hospitality Americas is a private company. It is classified as corporate owned and is currently operating.

When was Amadeus Hospitality Americas founded?

Amadeus Hospitality Americas was founded in 1987. It employs 251 to 500 people.

Where is Amadeus Hospitality Americas based?

Amadeus Hospitality Americas is headquartered in Portsmouth, United States, in the North America region.

Who are Amadeus Hospitality Americas's main competitors?

Direct peers on record are Mews, Hotelogix, Cloudbeds, Shiji Group, Stayntouch (Sabre), Sabre Hospitality, Agilysys, Oracle Hospitality and Infor Hospitality (HMS). Salesforce (Hospitality Cloud) is listed as a broad incumbent.

Does Amadeus Hospitality Americas have an API?

No public API is recorded for Amadeus Hospitality Americas.

What industry is Amadeus Hospitality Americas in?

Amadeus Hospitality Americas's product category is Hospitality Management Software. Its primary akta.pro industry code is THALACAM, Sales & Catering / Group & Event Management. Its NAICS code is 5182 and its SIC code is 7373.

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Live signals
Travel And Tour WorldDan Ciocoiu Appointed Head of Travel Media at Amadeus Hospitality in the US, Poised to Drive Digital InnovationAmadeus Hospitality has appointed Dan Ciocoiu as its new Head of Travel Media to oversee the company’s digital media strategy and growth. Ciocoiu succeeds Scott Falconer, bringing over 15 years of experience from his previous role as Managing Director at Accenture Song.LinkedInHotel Booking Engine Software in the Real World: 5 Uses You'll Actually See (2025)Hotel booking engine software is evolving to become integral to hospitality operations, offering capabilities such as direct bookings, dynamic pricing, multi-channel distribution, personalized guest experiences, and ancillary service integration. These tools help hotels reduce manual work, minimize errors, and increase profitability by leveraging AI and machine learning to meet shifting guest expectations for instant, personalized service. The market features diverse providers ranging from enterprise solutions like Sabre and Amadeus to smaller systems catering to boutique properties.CanaryCanary + Amadeus HotSOS IntegrationCanary integrates with Amadeus HotSOS to automate service tasks, using AI to turn guest messages into tickets and manage them in one dashboard. The integration enables real-time communication between front desk and back-of-house, and automatically closes loops by replying to guests when tasks are done.PhocuswireAmadeus Hospitality's new CEO discusses the hotel tech landscapeLee Horgan, the new CEO of Amadeus Hospitality, discusses the strategic direction and challenges of the hotel technology landscape, focusing on how to meet customer needs in a rapidly evolving market. He mentions the company’s partnership with IHG for their central reservation system and highlights the importance of technology integration and direct bookings for hotels. Horgan emphasizes the need for a flexible approach that allows hotels to control their distribution and enhance guest experiences.