What ZoomShift does

ZoomShift is a cloud-based SaaS platform that provides employee scheduling and time tracking software for businesses employing hourly workers. Founded in 2013 and headquartered in Milwaukee, Wisconsin, the company reports serving more than 20,000 businesses across verticals including restaurants, retail, food and beverage, hospitality, healthcare, education, government/public safety, and various service trades. The platform is purpose-built for shift-based workforces that need to coordinate complex schedules, manage time-off, and control labor costs in environments with high turnover and frequent shift changes.

The core product combines work scheduling, a web and mobile time clock, timesheets, time-off tracking, shift swapping, and team messaging in a single mobile-accessible application. Notable technical components include a drag-and-drop schedule builder with templates, real-time labor cost forecasting with overtime alerts, GPS and IP-whitelisted clock-in to prevent buddy punching, role/position-based scheduling with position filtering, and push/text/email notifications for shift reminders. Native mobile apps are available for iOS and Android with real-time schedule synchronization across devices. An AI-powered applicant tracking module is offered as an add-on alongside a Labor Forecast Tool that compares scheduled labor costs against average revenue by day of week. No public API, SDK, or partner integrations were disclosed in source materials.

ZoomShift operates a per-active-user subscription model with a freemium entry point: the free tier supports up to 20 employees indefinitely, and a 14-day full-featured trial is available without a credit card. Paid tiers (Starter, Premium, Enterprise) price based on the number of active employees each month, enabling customers to scale seasonally. The go-to-market combines a product-led growth motion (self-serve web signup, app store downloads, content/SEO) with an inside sales motion for mid-market and an enterprise sales motion for larger organizations requiring multi-location scheduling. The company has not disclosed external funding rounds, M&A activity, or executive leadership beyond co-founders Jon Hainstock and Ben Bartling, and operates with a team of 1–10 employees, consistent with a capital-efficient, organically funded growth posture.

Name

ZoomShift

Legal name

ZoomShift

Website

https://zoomshift.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

ZoomShift is a cloud-based SaaS platform providing employee scheduling, time tracking, and workforce management tools for hourly-workforce businesses across restaurants, retail, hospitality, healthcare, and other service industries, serving 20,000+ customers via a freemium, per-active-user subscription model.

Ownership category

akta.pro rank

Product category

Workforce Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Workforce Time, Attendance & Scheduling Administration (BPAAAIAI)

akta.pro secondary industry

Workflow Automation for IT & Ops (Runbooks, Job Scheduling) (HDAEAHAH)

Keywords

• Employee scheduling software
• Time tracking software
• Workforce management
• Shift planning
• Team communication

Headquarters

HQ city

Milwaukee

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription - SaaS: ZoomShift operates as a SaaS subscription business with per-active-user pricing. Plans are tiered (Starter, Premium, Enterprise) with pricing varying based on the number of active employees using the platform each month. A free plan is available for teams of up to 20 employees. The pay-per-active-user model allows businesses to scale up during busy seasons (e.g., holidays) and scale back without plan changes.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

ZoomShift is a cloud-based SaaS platform that lets businesses create and publish employee work schedules, track hours via web and mobile time clocks with GPS and photo verification, manage time-off and shift-swap requests, run timesheets, and communicate with hourly staff through a unified mobile app. It is sold primarily to shift-based, hourly-workforce employers such as restaurants, retailers, hospitality operators, healthcare providers, and other service businesses on a per-employee monthly subscription.

Product overview

ZoomShift is a unified employee scheduling and time management platform designed primarily for hourly workforce industries. The core platform centers on Work Scheduling, Time Clock, Timesheets, and Mobile Apps, which together enable businesses to build schedules, track time, and manage employee availability. Additional modules include Time-Off Tracker, Shift Planning, Shift Swap, Team Communication, AI Recruiting, and Labor Forecast Tool. The platform is offered as a SaaS solution with free tier (up to 20 employees) and paid tiers (Starter, Premium, Enterprise) with per-active-user pricing. Mobile apps for iOS and Android are provided at no additional cost. The product serves industries including restaurants, retail, hospitality, healthcare, education, and service businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• ZoomShift Employee Scheduling Platform Cloud-based SaaS platform that combines employee work scheduling (drag-and-drop schedule builder), time clock with GPS and photo verification, timesheets, time-off and shift-swap management, and in-app team communication, sold to hourly-workforce businesses such as restaurants, retailers, hospitality operators, healthcare providers, and other service organizations on a per-employee monthly subscription across Basic, Premium, and Enterprise tiers, with iOS and Android mobile apps included.
• ZoomShift AI Recruiting Add-on AI-powered recruiting module for the ZoomShift platform that helps hourly-workforce employers source, screen, and hire candidates using artificial intelligence, designed to extend the core scheduling product into talent acquisition for restaurants, retail, and other shift-based employers.
• ZoomShift Labor Forecast Tool Add-on labor forecasting and budget-vs-actual analytics module for the ZoomShift platform that projects labor costs based on scheduled hours and compares them to budgets, helping hourly-workforce employers control labor spend on top of the base scheduling and time-tracking subscription.

Quantifiable outcome

• Save hours on scheduling
• +5 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• WorkJam: WorkJam delivers frontline workforce management including scheduling, task management, and communication for hourly enterprises. Comparable to ZoomShift's mobile-first employee experience and enterprise tier positioning.
• Homebase: Homebase offers employee scheduling, time tracking, and team communication for hourly SMBs in restaurants, retail, and hospitality. It is the closest direct competitor to ZoomShift in category, target customer, and PLG motion.
• When I Work: When I Work provides shift scheduling, time clock, and team messaging for hourly workforces in similar verticals. Overlapping feature set, target segments, and freemium-led GTM make it a direct peer to ZoomShift.
• 7shifts: 7shifts is an employee scheduling and workforce management platform purpose-built for restaurants. Comparable to ZoomShift's restaurant segment with similar scheduling, tip management, and team communication features.
• Deputy: Deputy delivers shift scheduling, time tracking, and labor compliance for hourly and shift-based workforces across healthcare, retail, and hospitality. Direct overlap with ZoomShift in core scheduling and time clock capabilities.
• Sling: Sling by Toast provides free employee scheduling, shift planning, and team communication tailored to restaurants. Closely comparable to ZoomShift's restaurant vertical and freemium positioning.
• Humanity: Humanity (formerly Humanity Scheduler) offers cloud-based employee scheduling and shift planning for hourly teams in healthcare, retail, and hospitality. Overlaps with ZoomShift in scheduling, shift swaps, and time-off workflows.
• Connecteam: Connecteam provides an all-in-one employee app with scheduling, time tracking, communication, and HR tools for deskless workers. Comparable to ZoomShift's bundled platform strategy and SMB/enterprise vertical targeting.

Broad incumbents

• Toast: Toast is a restaurant management platform whose POS-centric bundle includes scheduling, team management, and payroll. Overlaps with ZoomShift in restaurants but offers a much broader platform with deep capital and integrations.
• Square Shifts (Block): Square (Block) offers Shifts scheduling integrated with its POS and payroll products for restaurants and retail. Comparable category overlap, but embedded in a much larger commerce and payments platform with broader enterprise reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/zoomshift
• Facebookfacebook.com/ZoomShift
• LinkedInlinkedin.com/company/2109044

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ZoomShift