InBot
InBot is a Brazilian conversational AI platform company that provides enterprise and government clients with a modular ecosystem of NLP, generative AI, and micro-agent-based virtual assistants for customer service and operational automation.
- Company typePrivate
- Founded2001
- HeadquartersBela Vista, Brazil
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What InBot does
InBot (legal name: INSITE SERVIÇOS E COMÉRCIO LTDA.) is a Brazilian conversational AI platform company founded in 2001 and headquartered in the Bela Vista neighborhood of São Paulo. The company builds enterprise-grade virtual assistants and chatbot solutions for large corporates and government entities across banking, healthcare, media, transportation, consumer goods, and public administration. Reported scale includes 600+ projects delivered, 2B+ processed interactions, R$70M+ in cumulative R&D investment, and 50+ enterprise customers including Ambev, Bradesco, Tecban, SBT, Azul, Hospital São Camilo, OralUnic, Detran DF, and Raízen.
The platform is organized around five core modules — InCity (agent and micro-agent orchestration), InTable (data management and contextualization), InChat (human-agent handoff), InVisual (visual response components), and InProfile (user permissions and personalization) — augmented by a portfolio of vertical-specialized assistants including Mia (generative AI), Fernando (healthcare), Ricardo (HR), Dário (collections), Sócrates (knowledge management), and Bia (energy, for Raízen). Underlying technology combines proprietary NLP/PLN, semantic search, micro-agents, and generative AI (integrated with third-party LLMs such as OpenAI's ChatGPT), supporting multimodal interaction across text, audio, and image. The platform is hosted on Amazon infrastructure, with compliance aligned to LGPD, ISO 27001 principles, and GDPR.
The business model is enterprise SaaS / customized licensing with deployment-based revenue, supported by direct enterprise and government field sales in Brazil. The company is privately held, self-funded (no external funding rounds disclosed), and led by CEO and cofounder Wagner Gimenez, founder and CIO Rodrigo Siqueira, and CTO André Manoel. Revenue mechanics, ARR, and customer-level revenue splits are not publicly disclosed.
InBot firmographics
Firmographics- Name
- InBot
- Legal name
- INSITE SERVIÇOS E COMÉRCIO LTDA.
- Website
- https://inbot.com.br
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- InBot is a Brazilian conversational AI platform company that provides enterprise and government clients with a modular ecosystem of NLP, generative AI, and micro-agent-based virtual assistants for customer service and operational automation.
- Ownership category
- akta.pro rank
InBot industry classification
Industry- Product category
- Conversational AI Platform
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Conversational AI Platforms (chat/voice bots, orchestration) (HDAAAFAC)
- akta.pro secondary industries
- Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ), Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL), Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG)
Keywords
Where InBot is headquartered
LocationHeadquarters
- HQ city
- Bela Vista
- HQ country
- Brazil
- HQ region
- Latin America
Offices1 record
Markets served
InBot business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Conversational AI Platform Licensing: The company generates revenue primarily through licensing its conversational AI platform and chatbot development services to enterprise customers. This includes customized chatbot implementations, platform access, and ongoing support and maintenance services.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
InBot product offering
Product offeringCore offering
InBot builds and licenses a proprietary conversational AI platform that enterprises and government agencies use to deploy chatbots and virtual assistants for customer service, citizen engagement, and operational automation. The offering centers on five integrated modules (InCity, InTable, InChat, InVisual, InProfile), a library of pre-built specialized assistants, and support for generative AI, NLP, semantic search and micro-agents across channels such as WhatsApp and the web.
Product overview
InBot is a conversational AI platform positioned as 'O Centro Gravitacional das Conversas' (The Gravitational Center of Conversations), offering a modular ecosystem for enterprise digital transformation. The platform consists of five core modules: InCity (agent orchestration), InTable (data management), InChat (human-agent integration), InVisual (visual components), and InProfile (user management). Built on proprietary technology with over 20 years of experience, the platform combines generative AI, NLP, semantic search, conversational skills, micro-agents, and system integrations to create virtual assistants that don't just respond but execute, guide, personalize and resolve. The ecosystem supports multiple deployment channels including WhatsApp, websites, and enterprise systems, with specialized virtual assistants for healthcare, banking, government services, HR, and customer service across major Brazilian clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Mia General-purpose virtual assistant powered by generative AI that demonstrates InBot's conversational AI capabilities, used for customer service, brand engagement and platform showcasing.
- Fernando
- Ricardo Virtual assistant specialized in human resources, supporting tasks such as employee onboarding, benefits inquiries and internal HR processes.
- Dário Virtual assistant specialized in humanized debt collection, helping manage payment negotiations and customer communication for accounts receivable teams.
- Sócrates AI assistant providing knowledge and ethical reasoning on science and consciousness topics in a simple conversational format.
- Téo (Banco24H TecBan) Virtual assistant for Banco24Horas / TecBan supporting ATM users with withdrawals, banking services and transaction inquiries.
- SBoT (SBT) Virtual assistant for the SBT television network handling programming inquiries, viewer registrations and live content access, supporting voice messages.
- Det (Detran DF) Virtual assistant for the DF vehicle department (Detran-DF) handling driver's license services and digital documentation requests from citizens.
- Louise (OralUnic) Virtual assistant for OralUnic dental clinics handling appointment scheduling and treatment inquiries for patients.
- Bia (Raízen) Corporate shared services chatbot for Raízen covering 17,000 topics and 70+ internal services (IT support, HR, SAP access, facilities, Wi-Fi), winner of the HDI Brasil Best Virtual Assistant 2020 award.
Quantifiable outcome
- Automated handling of high-volume customer service inquiries
- +1 more outcomes
Companies that use InBot
Customer profileNamed customers9 records
Segments3 records
Ideal customer profiles3 records
InBot technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability10 records
Feature7 records
InBot partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights5 records
InBot competitors and assessment
Company assessmentEmerging players
- Botpress: Open-source conversational AI platform with enterprise tier and agent orchestration features. Comparable as an emerging specialist with overlapping AI agent capabilities and enterprise customer focus, including multilingual support that could challenge Brazilian-portuguese specialists.
- Yellow.ai: Enterprise conversational AI platform with multi-LLM agent orchestration and multilingual support. Comparable for autonomous agent capabilities, generative AI integration, and enterprise/government customer segment overlap.
Broad incumbents
- Google Dialogflow: Google Cloud's conversational AI platform supporting text and voice agents with NLU and generative AI. Comparable as a broad incumbent that enterprises may select instead of specialist platforms like InBot.
- IBM Watson Assistant: Enterprise conversational AI offering within IBM's broader AI and automation portfolio. Comparable as an incumbent player in enterprise virtual agents with deployment at regulated financial and government clients similar to InBot's Bradesco/Detran deployments.
- AWS Amazon Lex: AWS conversational AI service for building chatbots and voice assistants integrated with the broader AWS ecosystem. Comparable as a hyperscaler incumbent offering competing for enterprise conversational AI workloads.
- Microsoft Power Virtual Agents: Conversational AI capability bundled within the Microsoft Power Platform and Copilot ecosystem. Comparable as a broad incumbent enterprise offering with generative AI features, low-code building, and integration with productivity tools that compete for the same enterprise budget.
Direct peers
- Cognigy: Enterprise conversational AI platform with agent orchestration and contact center automation. Directly comparable as a specialist vendor offering AI agent frameworks, omnichannel deployment, and enterprise integration similar to InBot's modular architecture.
- Zenvia: Brazilian communications platform offering messaging, chatbots, and conversational AI to enterprise customers. Comparable due to overlapping customer base in Brazilian enterprises and similar WhatsApp-centric deployment model.
- Take Blip (Zenvia Conversion): Brazilian conversational AI and chatbot platform with deep WhatsApp/Brazilian market focus. Directly comparable as a homegrown competitor targeting enterprise and consumer brands with similar conversational AI tooling and channel integration.
- Kore.ai: Enterprise conversational AI and agent platform serving banking, healthcare, and government. Comparable due to vertical-specialized offerings (banking/HR/IT assistants) that mirror InBot's approach of pre-built industry virtual assistants.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
InBot social profiles
Digital presenceInBot compliance and trust
Trust signalCompliance3 records
InBot financial estimates
Financial estimateRevenue estimate
Valuation estimate
InBot leadership team
Management profileNumber of profiles
Profiles3 records
InBot funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
InBot M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about InBot
What does InBot do?
InBot builds and licenses a proprietary conversational AI platform that enterprises and government agencies use to deploy chatbots and virtual assistants for customer service, citizen engagement, and operational automation. The offering centers on five integrated modules (InCity, InTable, InChat, InVisual, InProfile), a library of pre-built specialized assistants, and support for generative AI, NLP, semantic search and micro-agents across channels such as WhatsApp and the web.
Is InBot a public or private company?
InBot is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was InBot founded?
InBot was founded in 2001. It employs 11 to 50 people.
Where is InBot based?
InBot is headquartered in Bela Vista, Brazil, in the Latin America region.
How does InBot make money?
One revenue line is on record: conversational AI Platform Licensing.
Who are InBot's main competitors?
Emerging players on record are Botpress and Yellow.ai. Broad incumbents are Google Dialogflow, IBM Watson Assistant, AWS Amazon Lex and Microsoft Power Virtual Agents. Direct peers are Cognigy, Zenvia, Take Blip (Zenvia Conversion) and Kore.ai.
Does InBot have an API?
No public API is recorded for InBot.
What industry is InBot in?
InBot's product category is Conversational AI Platform. Its primary akta.pro industry code is HDAAAFAC, Conversational AI Platforms (chat/voice bots, orchestration), with a secondary code of HDAAACAF, Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent). Its NAICS code is 5132 and its SIC code is 7372.