Modern Recovery

What Modern Recovery does

Modern Recovery Services is a Tempe, Arizona-based, privately held behavioral health provider that delivers telehealth-based mental health and addiction treatment to adults and adolescents across the United States. Its core offering is the Online Intensive Outpatient Program (Virtual IOP), which combines individual therapy, group therapy, family therapy, medication consultations, and recovery coaching in small-group virtual settings running 3-hour sessions three to five days per week with flexible morning, midday, and evening scheduling. The company differentiates through an 'integrated mental wellness' model pairing licensed clinical staff (led by Chief Clinical Officer Shawna Chandler, MSW/LCSW) with peer support specialists who have lived recovery experience, delivered over a secure video platform and supplemented by residential facilities in Arizona and Idaho.

The company operates under the Modern Recovery Network umbrella following its April 2022 acquisition of SpringBoard Recovery, a drug and alcohol rehabilitation facility in Scottsdale, Arizona. Revenue is generated through insurance-billed treatment services under in-network agreements with Blue Cross Blue Shield, First Health Insurance, Compsych, and Tricare, covering virtual IOP, teen therapy, family therapy, addiction treatment, recovery coaching, and relapse prevention. Supporting services — case management, academic and vocational support, medication management, and aftercare — round out the care continuum for conditions including depression, anxiety, PTSD, OCD, eating disorders, bipolar disorder, and substance use disorders.

The go-to-market motion is hybrid: a sales-led admissions team handles insurance verification and intake via a dedicated phone line (844-949-3989) and website forms, while a product-led self-enrollment channel via modernrecoveryservices.com supports direct patient conversion. The company invests in SEO-driven content marketing, YouTube video testimonials, and social media presence, and has secured four accreditations — Joint Commission, LegitScript, Safe Zone Project, and BBB — that signal regulatory legitimacy to payers and patients. Ownership, funding history, and revenue figures are not publicly disclosed; the company is privately held with a stated employee count of 11-50.

Name

Modern Recovery

Legal name

Modern Recovery Services

Website

https://modernrecoveryservices.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Modern Recovery Services is a Tempe, Arizona-based telehealth behavioral health provider delivering virtual intensive outpatient programs, teen therapy, addiction treatment, and recovery coaching to adults and adolescents across the U.S., operating under in-network agreements with major insurance payers and supplemented by Arizona and Idaho residential facilities.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Remote Therapeutic Monitoring (RTM) & Digital Rehabilitation Platforms (HLALABAK), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Behavioral health services
• Intensive outpatient programs
• Addiction treatment services
• Mental health therapy
• Telehealth counseling

Headquarters

HQ city

Tempe

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance-Billed Treatment Services: In-network with major insurance providers (Blue Cross Blue Shield, First Health Insurance, Compsych, Tricare) for mental health and addiction treatment services including IOP, teen therapy, and family therapy. Revenue generated through insurance claims for covered treatment services.
2. Virtual Intensive Outpatient Programs: Virtual IOP programs for adults and teens billed through insurance. Flexible scheduling options with ongoing weekly therapist meetings and medication management included in treatment plans.
3. Recovery Coaching Services: Peer support specialist services integrated with clinical treatment, providing ongoing support during and after intensive treatment programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Modern Recovery delivers telehealth-based behavioral health services, with the Online Intensive Outpatient Program (Online IOP) as its core offering. The program combines licensed clinical therapy (individual, group, family therapy, medication consultations) with peer support from recovery coaches who have lived recovery experience, delivered virtually to adults and teens across the United States. Specialized tracks include Online Teen Therapy, Online Addiction Treatment/Telehealth, and Mental Health Relapse Prevention, with residential facilities operated in Arizona and Idaho.

Product overview

Modern Recovery Services operates as a telehealth-based behavioral health provider offering an integrated suite of online therapy and mental wellness services. The core offering is the Online Intensive Outpatient Program (Online IOP), which combines individual therapy, group therapy, online family therapy, and medication consultations in small-group virtual settings. This is augmented by specialized programs including the Online Teen Therapy Program and Online Addiction Treatment/Telehealth. The company differentiates through Online Recovery Coaching — peer support provided by specialists with lived experience — and dedicated Mental Health Relapse Prevention services. Additional supporting services (case management, academic/vocational support, aftercare) round out a comprehensive, 'integrated mental wellness' model spanning mental health disorders (anxiety, depression, PTSD, OCD, eating disorders, bipolar disorder) and substance use recovery.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Intensive Outpatient Program (Online IOP) A virtual intensive outpatient program for adults offering 3-hour sessions in the morning, midday, or evening, 3 to 5 days per week, combining licensed clinical therapy with peer recovery coaching in small-group settings.
• Online Teen Therapy Program A specialized online therapy program for adolescents providing mental health and substance use support tailored to teens, including anxiety, depression, bullying, ADHD, gender identity, and behavioral challenges.
• Online Addiction Treatment (Telehealth) Telehealth-based addiction and substance use treatment delivered remotely, enabling individuals to access care regardless of physical location or disability.
• Online Group Therapy Virtual group therapy sessions forming part of the virtual IOP, offering a supportive community environment to share experiences, learn coping strategies, and reduce isolation.
• Online Family Therapy Virtual family counseling offered as part of the virtual IOP, designed to strengthen family bonds, improve communication, resolve conflicts, and involve families in a loved one's recovery journey.
• Online Recovery Coaching Peer support specialist services in which recovery coaches — individuals with lived experience in mental health or substance use recovery — provide personalized guidance, accountability, and real-world application of treatment strategies.
• Mental Health Relapse Prevention Specialized relapse prevention services helping individuals identify triggers, develop coping skills, and sustain recovery using cognitive-behavioral therapy, mindfulness-based strategies, and the Marlatt and Gordon Model.
• Individual Therapy One-on-one therapy sessions with licensed therapists providing personalized mental health support as part of the integrated wellness approach.
• Medication Consultations Clinical consultation services for clients prescribed medications, including monitoring and reconciliation to ensure desired therapeutic outcomes.
• Case Management Coordinated case management services supporting clients through the full arc of treatment, including aftercare and extended care planning.
• Academic & Vocational Support Support services helping clients pursue educational and career goals as part of a holistic recovery and life-skills development approach.

Quantifiable outcome

• Up to 60% of individuals with mental health disorders experience relapse at least once (industry statistic from National Institute of Mental Health cited on website)
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• SpringBoard RecoverycoreOthers · 7 April 2022Modern Recovery acquired SpringBoard Recovery, a drug and alcohol rehabilitation facility in Scottsdale, Arizona. This acquisition was part of Modern Recovery's plan to launch as Modern Recovery Network, offering comprehensive behavioral health services across multiple entities.

Scale indicators2 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Brightside Health: Telehealth mental health provider offering therapy, psychiatry, and intensive outpatient programs. Comparable in virtual delivery, insurance acceptance, and clinical-plus-medication-management positioning.
• Charlie Health: Virtual intensive outpatient and mental health provider focused on adolescents, teens, and young adults. Closely comparable to Modern Recovery's online IOP and teen therapy programs in modality, clinical model, and target population.
• Lionrock Recovery: Online substance use and addiction treatment provider offering telehealth IOP and recovery support. Direct comparable in virtual addiction treatment, peer support emphasis, and insurance-billed model.
• Sandstone Care: Adolescent and young adult substance use and mental health treatment provider with both residential and virtual programs. Direct comparable in teen IOP offering, multi-state residential footprint, and integrated family therapy approach.

Emerging players

• Cerebral: Telehealth mental health provider combining therapy and medication management. Comparable in virtual clinical model and insurance billing, though Cerebral has faced regulatory and leadership setbacks that limit its current threat level.
• Pelago (formerly Quit Genius): Virtual substance use management platform partnering with employers and health plans. Comparable in insurance/employer-billed virtual addiction treatment, though it targets employer contracts more aggressively than individual payers.
• Equip Health: Virtual family-based treatment for adolescents with eating disorders. Comparable in family-inclusive virtual care model and teen mental health vertical, though focused on a single diagnosis.

Broad incumbents

• Lyra Health: Enterprise-focused mental health benefits platform offering therapy, coaching, and IOP-style programs. Comparable virtual IOP and integrated coaching layer, though it serves primarily employer-sponsored populations at much larger scale.
• Talkspace: Public online therapy platform offering individual, couples, and teen therapy via telehealth. Comparable in insurance-billed virtual therapy model, though broader scope and national scale dwarf Modern Recovery.

Regional players

• Boca Recovery Center: Multi-state addiction and behavioral health treatment operator with residential facilities and outpatient programs. Comparable in residential + outpatient blend and acquisition-led expansion model, with similar payer mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Modern Recovery