What Tenpo does

Tenpo is a Santiago-headquartered, mobile-first digital banking platform serving Chilean consumers, operating as a wholly-owned subsidiary of Credicorp Ltd. (NYSE-listed) through its corporate venture capital arm Krealo. Founded in 2020 and licensed by Chile's Comisión para el Mercado Financiero (CMF), Tenpo began as a prepaid-card-led fintech and in January 2026 became the first licensed neobank in Chile under the General Banking Law, positioning it to offer regulated checking accounts, consumer loans, and term deposits beginning in H1 2026. As of the license announcement, the company reported 2.5 million users.

The product portfolio is anchored by Tarjeta Prepago Mastercard, Tarjeta de Crédito (Black and Standard), and Tarjeta Control (a deposit-backed card for users building or rebuilding credit), with extensions into Cuenta Remunerada (interest-bearing savings), Tenpo Inversiones (mutual funds from $1,000 CLP at a 1.17% annual commission), insurance via ComparaOnline (travel, life, auto, SOAP, cell phone, telemedicina), a USD wallet, domestic and international transfers, bill payments, mobile recharges, salary deposits, and the Tenpesos cashback program. A dedicated sub-brand, Teenpo, serves under-18 users with controlled spending limits. The platform is mobile-only with no physical branches, biometric and two-factor authentication, real-time push notifications, and automatic expense categorization (PFM).

Tenpo monetizes through five streams: interchange fees on card transactions, interest income on revolving credit and installment plans, insurance distribution commissions, annual management fees on mutual fund AUM, and fees on international transfers. The pricing model is freemium with $0 maintenance on core accounts and physical card delivery starting at $7,490 CLP. Distribution is entirely self-serve via the iOS/Android app with QR-code onboarding against the Chilean national ID (RUT), supported by an organic social presence across Instagram, TikTok, YouTube, Facebook, Threads, and LinkedIn, and merchant co-marketing campaigns.

Name

Tenpo

Legal name

Tenpo Payments S.A.

Website

https://tenpo.cl

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

Tenpo is a Santiago-based, mobile-first digital bank serving Chilean consumers with prepaid and credit cards, credit-building products, mutual funds, insurance, and transfers. A wholly-owned Credicorp subsidiary, it became Chile's first CMF-licensed neobank in January 2026 with 2.5 million users.

Ownership category

akta.pro rank

Product category

Digital Banking

NAICS

Commercial Banking (52211), Credit Card Issuing (522210), Credit Card Issuing (52221)

SIC

National Commercial Banks (6021), State Commercial Banks (6022), Personal Credit Institutions (6141)

akta.pro primary industry

Digital Banking & Neobank Platforms (BPAMAFAD)

akta.pro secondary industries

Virtual / Digital-First Credit Cards (FSAKABAK), Card Issuing & Virtual Cards (lodge cards, single-use, tokenization) (THALAHAB)

Keywords

• Digital banking
• Prepaid debit cards
• Credit card services
• Mobile payments
• Mutual fund investments

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Interchange Fees: Revenue generated from card transaction processing when customers use Tenpo prepaid or credit cards at merchants.
2. Credit Card Interest: Interest income from revolving credit balances and installment plans on credit cards.
3. Insurance Distribution: Commission revenue from selling insurance products including auto, life, travel, cell phone, and SOAP through partnership with ComparaOnline.
4. Investment Management Fees: Annual commission of 1.17% on mutual fund investments (Fondos Mutuos) through Tenpo Inversiones.
5. International Transfers: Fees for cross-border money transfer services to send money abroad.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels9 records

Core offering

Tenpo is a mobile-first Chilean digital bank that issues Mastercard-branded prepaid and credit cards, provides interest-bearing savings accounts, mutual fund investment access, and distributes insurance and assistance products. Operating without physical branches, it serves consumers through its proprietary smartphone app with biometric authentication, real-time notifications, and personal finance management tools. As of January 2026 it became Chile's first licensed neobank under the General Banking Law, with full checking, lending, and deposit services expected in H1 2026.

Product overview

Tenpo is a Chilean digital banking platform that has evolved from a fintech prepaid card provider into the first licensed neobank in Chile. The product portfolio centers on a mobile-first banking experience anchored by physical and virtual prepaid cards (Tarjeta Prepago Mastercard), credit cards (Tarjeta de Crédito in Black and Standard variants), and a specialized rebuilding-credit card (Tarjeta Control). The platform extends into savings with a rewarded account (Cuenta Remunerada), investments via mutual funds (Tenpo Inversiones with Bolsillo sub-accounts and automatic rules), insurance products (travel, life, auto, cell phone, SOAP), and daily financial services (bill payment, mobile recharges, domestic and international transfers, salary deposits). A dedicated sub-brand, Teenpo, serves users under 18 with controlled spending limits. The ecosystem is unified by a cashback rewards program (Tenpesos), personal finance management tools, and a dollar wallet. Under its parent company Credicorp and Krealo innovation arm, Tenpo is transitioning to a full-service neobank offering checking accounts, consumer loans, and term deposits, all accessible through its mobile application.

Differentiator

Problem solved

Functional benefit

Brands

• Teenpo: Digital banking account designed for teenagers under 18, with a prepaid card and controlled spending limits.
• Tenpesos

Products and services

• Tarjeta Prepago Mastercard (Prepaid Mastercard) Prepaid Mastercard debit card enabling purchases at national and international merchants, ATM withdrawals, and interbank transfers with no maintenance fees. Targeted at unbanked and underbanked Chilean consumers.
• Tarjeta de Crédito (Credit Card) Credit card available in Black and Standard variants with 3, 6, or 12 interest-free installment options, exclusive discounts, and access to the Tenpesos rewards program. For Chilean consumers seeking installment payment options.
• Tarjeta Control Control card with a spending limit defined by the user's deposit, designed for individuals without credit history or those rebuilding credit. Backed by a Depósito a Plazo (time deposit) managed by Tenpo.
• Cuenta Remunerada Interest-bearing savings account that generates daily returns on customer balances. For Chilean consumers seeking accessible, low-barrier savings products.
• Teenpo Digital account and prepaid card for teenagers under 18 with controlled spending limits and financial education features. Includes a Cuenta Remunerada Teenpo variant.
• Tenpo Inversiones Investment platform providing access to Chilean mutual funds starting from $1,000 CLP, with 6 fund options adapted to user profiles and a 1.17% annual commission. Includes Bolsillo savings sub-accounts and Reglas Automáticas auto-investment rules.
• Seguros y Asistencias Insurance and assistance products including Seguro Celular, SOAP (mandatory vehicle insurance), Auto Contenido Plus, Seguro de Vida, Telemedicina, Multi Asistencia, Asistencia Vehicular, and Asistencia Viajes. Distributed through partnership with ComparaOnline.
• Tenpesos Rewards Program Cashback rewards program returning Chilean pesos to cardholders for purchases made with Tenpo Prepago or Credit cards. Redemption available with no minimums and 4-year validity.
• Billetera en Dólares (Dollar Wallet) Dollar wallet allowing customers to hold and manage USD balances within the Tenpo account. For consumers needing multicurrency functionality.
• Pago de Cuentas (Bill Payment) Bill payment service enabling users to pay utility bills and other recurring payments directly from the Tenpo app. For Chilean consumers seeking consolidated bill management.
• Recargas (Mobile Recharge) Mobile phone credit recharge service for prepay and postpay lines, available through the Tenpo app.
• Transferencias (Bank Transfers) Bank transfer service enabling P2P transfers between Tenpo users and interbank transfers to other Chilean banks, free of charge.
• Transferencia al Extranjero (International Transfer) Cross-border money transfer service for sending remittances abroad, with applicable transaction fees per transfer.
• Abono de Sueldo (Salary Deposit) Salary deposit service enabling employers to route employee payroll directly into Tenpo accounts.

Quantifiable outcome

• First licensed neobank in Chile - regulatory milestone
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core and minor.

• MastercardcoreTechnology or IntegrationCard network partnership enabling Tenpo prepaid and credit card issuance with global acceptance. Cards branded as Tenpo Mastercard for domestic and international transactions.
• ComparaOnlineminorChannel Partner/ Reseller/ DistributorInsurance distribution partnership for travel assistance products. ComparaOnline provides insurance aggregation platform integrated within Tenpo's insurance offerings.

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Regional players

• RappiPay: RappiPay is the financial services arm of Rappi, the Colombian delivery super-app, offering digital accounts, cards, and credit across Latin America. Comparable digital wallet and neobank capabilities, distributed through a different primary channel (delivery app ecosystem).

Direct peers

• Nubank: Nubank is the largest digital banking platform in Latin America (90M+ customers), offering credit cards, personal loans, deposits, and investments across Brazil, Mexico, and Colombia. It is the regional benchmark for neobank economics and a credible indicator of Tenpo's potential scale trajectory.
• MACH: MACH is a Chilean prepaid digital account owned by Banco de Crédito e Inversiones (BCI), targeting unbanked and underbanked consumers in Chile with similar products (prepaid Mastercard, P2P transfers, mobile-first onboarding). It is the most direct domestic competitor to Tenpo.
• Ualá: Ualá is an Argentine-founded neobank expanding across Latin America (Argentina, Mexico, Colombia) offering prepaid Mastercard, transfers, and credit products targeting the unbanked. Comparable target segment and product-led growth strategy to Tenpo.
• Mercado Pago: Mercado Pago is the digital wallet and financial services arm of MercadoLibre, operating in Chile with prepaid cards, credit, payments, and merchant services. Comparable mobile-first financial super-app targeting Latin American consumers with similar product breadth.

Emerging players

• Klar: Klar is a Mexican digital banking platform offering credit cards, deposits, and personal finance management tools with a mobile-first experience. Comparable in product offering and credit-building focus, though operating in Mexico rather than Chile.
• Albo: Albo is a Mexican neobank offering debit cards, credit, and personal finance management through a mobile app, backed by investors including SoftBank. Comparable mobile-first digital banking model targeting Latin American consumers.
• Stori: Stori is a Mexican fintech offering credit cards to underserved consumers without credit history, with a similar credit-building value proposition to Tenpo's Tarjeta Control. Comparable customer segment and product specialization.
• Culqi: Culqi is a Peruvian digital payments platform also backed by Credicorp's Krealo innovation arm, offering card processing and payment gateway services. Comparable Credicorp ecosystem context, though focused on merchant payments rather than consumer banking.

Broad incumbents

• BancoEstado: BancoEstado is Chile's state-owned commercial bank with universal account coverage (Cuenta RUT) reaching nearly all Chilean adults. The most entrenched incumbent Tenpo competes against for mass-market banking customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights1 record

Customer concentration

• Xx.com/tenpocl
• YouTubeyoutube.com/@tenpocl
• Facebookfacebook.com/tenpocl
• LinkedInlinkedin.com/company/tenpo
• Instagraminstagram.com/tenpocl
• TikToktiktok.com/@tenpocl

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tenpo