Cyberbiz Corporation

What Cyberbiz Corporation does

Cyberbiz Corporation (順立智慧股份有限公司) is a Taiwan-headquartered SaaS provider founded in 2014 that sells an integrated Online Merge Offline (OMO) retail platform to small, medium, and enterprise retailers in Taiwan and select Asian and Western markets. The platform unifies three core products, CYBERBIZ EC (e-commerce storefront), CYBERBIZ POS (cloud point-of-sale), and CYBERBIZ WMS/HoneyComb (cloud warehouse management), on a single AWS-hosted backend with 100+ technology partners and 200+ marketing tools routed through the CYBERBIZ APP MARKET.

The platform extends into adjacent commerce functions including CYBERBIZ PAYMENTS (proprietary gateway with Google Pay, credit cards, and Taiwanese mobile wallets), CYBERBIZ NOW! (30-minute motorcycle delivery within 5km), CYBERBIZ CHAT BOX (AI-assisted multi-platform messaging), CYBERBIZ TICKETS (event/voucher ticketing), CYBERBIZ GLOBAL and CYBERBIZ EXPRESS (cross-border storefronts and logistics for Japan, Malaysia, North America, Korea, China, and Australia), plus paid managed services such as 電商工廠 site building and 新手陪跑 onboarding. The technical stack is built around no-code store building, multi-temperature shopping carts, multi-currency/multi-language localization, and the Avivid (禾多) AI ad engine and Omnisegment CDP.

Revenue is generated primarily through tiered annual SaaS subscriptions (Standard, Professional, Advanced, Expert, Plus, Enterprise plans), supplemented by a 4-5% take-rate on Meta advertising spend run through CYBERBIZ's Business Manager, transaction fees on CYBERBIZ NOW! deliveries, usage-based CYBER coin consumption for SMS/EDM/logistics, and professional services for site design and managed operations. Go-to-market mixes PLG-style self-serve onboarding (free 30-day trial, free seminars) with consultant-led enterprise sales and a 經銷夥伴 dealer network. The company has served 55,000+ merchants across named enterprise logos such as FILA, Canon, MIZUNO, Zwilling, OPPO, SEIKO, Crocs, and Jansport, and holds ISO/IEC 27001:2022 and PCI DSS certifications with a DBS Bank Taiwan performance guarantee covering collected payments.

Name

Cyberbiz Corporation

Legal name

順立智慧股份有限公司

Website

https://cyberbiz.io

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Cyberbiz Corporation is a Taiwan-based SaaS provider of an integrated e-commerce, cloud POS, and cloud WMS platform under the CYBERBIZ OMO brand, serving over 55,000 SMB and enterprise retailers across Taiwan, Japan, Malaysia, and other Asia-Pacific markets.

Ownership category

akta.pro rank

Product category

Retail E-commerce SaaS Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Computer & Office Equipment (3570), Finance Services (6199)

akta.pro primary industry

Professional & Business Services Marketplaces (Freelancers, SMB Services) (BPAMAHAG)

akta.pro secondary industries

Payouts, Disbursements & Marketplace Split Payments (CRAFALAI), Micro-fulfillment & Dark Store Operations (CRAFAMAK)

Keywords

• E-commerce platform
• Cloud POS system
• Warehouse management software
• Retail SaaS solutions
• OMO commerce platform

Headquarters

HQ city

Taipei

HQ country

Taiwan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Platform Subscriptions (EC, POS, WMS): Tiered subscription model for e-commerce storefronts (品牌官網), smart POS, and warehouse management system. Multiple plan versions: 一般版 (Standard), 專業版 (Professional), 進階版 (Advanced), 高手版 (Expert), PLUS版 (Plus), 企業版 (Enterprise). Each tier offers increasing features, admin accounts, and capabilities.
2. Meta Advertising Agency Services: CYBERBIZ acts as an ad agency enabling merchants to run Meta (Facebook/Instagram) ads directly from the CYBERBIZ backend. CYBERBIZ charges a service fee (4% for Enterprise, 5% for Standard) plus 5% tax on ad spend. Minimum ad budget threshold of 9,000 TWD per campaign.
3. CYBERBIZ NOW (Instant Delivery): Motorcycle-based instant delivery service with coverage within a 5km radius of dispatch points, delivering within 30 minutes. Revenue generated per delivery transaction.
4. CYBER 幣 (Cyber Coin Virtual Currency): Internal virtual currency used for extended platform services including SMS, EDM, shipping label numbering, and logistics services. Merchants purchase CYBER coins in advance; non-refundable after 7-day purchase window.
5. Electronic Invoice Services (星益欣): Revenue from electronic invoice service subscriptions through partnered provider 星益欣 (formerly 美麗科技).
6. Cross-Border Commerce Solutions: CYBERBIZ GLOBAL and CYBERBIZ EXPRESS services for cross-border e-commerce covering Japan, Southeast Asia, North America, and Australia. Includes localized storefronts and logistics integration.
7. Managed Site Building Services: CYBERBIZ視覺建置及代維運 (Visual setup and managed operations) and CYBERBIZ形象官網代創建 (branded website creation service) provide professional services for merchants needing hands-on support.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels13 records

Core offering

Cyberbiz Corporation (順立智慧股份有限公司) operates CYBERBIZ, an integrated cloud-based retail SaaS platform combining e-commerce storefronts (品牌官網), cloud POS systems (智能POS), and cloud warehouse management (電商倉儲/HoneyComb) under a unified OMO (Online Merge Offline) backend. The platform enables merchants to manage online stores, physical retail POS, inventory, payments, marketing automation, and cross-border commerce from a single system, serving over 55,000 retail brands.

Product overview

CYBERBIZ is a comprehensive one-stop new retail OMO (Online Merge Offline) platform providing integrated eCommerce solutions. The platform consists of three core products: CYBERBIZ EC (brand official website/eCommerce platform), CYBERBIZ POS (smart POS system), and CYBERBIZ WMS/HoneyComb (cloud warehouse management). These are supplemented by a rich ecosystem of modules including CYBERBIZ OMO (unified channel management), CYBERBIZ PAYMENTS (payment processing with Google Pay integration), CYBERBIZ CHAT BOX (multi-channel messaging with AI reply suggestions), CYBERBIZ TICKETS (electronic tickets), CYBERBIZ NOW! (instant delivery), CYBERBIZ APP MARKET (100+ third-party integrations), CYBERBIZ GLOBAL/EXPRESS (cross-border commerce), Meta and LINE automation solutions, and professional services like onboarding support and visual design. The platform serves over 55,000 retail merchants across Taiwan and Asia-Pacific.

Differentiator

Problem solved

Functional benefit

Brands

• HoneyComb: Cloud-based warehouse and logistics management system offered by CYBERBIZ.
• CYBERBIZ PAYMENTS
• CYBERBIZ NOW
• CYBERBIZ CHAT BOX
• CYBERBIZ OMO
• CYBERBIZ SMART STORE
• CYBERBIZ 門市助理 (StoreLite)
• CYBERBIZ EXPRESS
• CYBERBIZ OMO
• CYBERBIZ 電商工廠 (EC Factory)
• CYBERBIZ 新手陪跑 (Onboarding)
• CYBERBIZ APP MARKET
• CYBERBIZ AUTOMATION
• CYBERBIZ TICKETS
• CYBERBIZ CHANNEL BRIDGE

Products and services

• CYBERBIZ EC (品牌官網) Brand Online Store / E-commerce Platform Full-featured cloud e-commerce platform for building branded online stores with marketing tools, order management, payment integration, SEO, livestream commerce, and affiliate marketing capabilities. Sold via tiered subscriptions (Standard, Professional, Advanced, Expert, Plus, Enterprise).
• CYBERBIZ POS (智能POS) Smart Cloud POS Cloud-based point-of-sale system that centralizes management of all physical stores from one interface, with integrated inventory, multi-payment support, and synchronized member data across physical stores and online channels for unified OMO marketing.
• CYBERBIZ WMS / HoneyComb (電商倉儲) Cloud Warehouse Management Cloud warehouse management system with one-stop shipping services, automated e-commerce order synchronization, and real-time backend inventory tracking. Supports multi-channel inventory sync and logistics automation.
• CYBERBIZ GLOBAL (跨境電商) Cross-border Commerce Solution Cross-border e-commerce solution enabling brands to expand internationally via localized storefronts with multi-language, multi-currency support, and integrated logistics. Includes dedicated regional programs for North America, Japan, and Malaysia.
• CYBERBIZ NOW! Instant Delivery Service Instant delivery service using motorcycle couriers that delivers within a 5km radius in as fast as 30 minutes. CYBERBIZ charges per delivery transaction.
• CYBERBIZ PAYMENTS Integrated Payment Solution Proprietary payment processing solution integrating multiple payment methods including credit cards, Google Pay, Apple Pay, LINE Pay, convenience store payments, and COD, with background card authorization for streamlined checkout.
• CYBERBIZ CHAT BOX Multi-platform Messaging Multi-platform messaging management system for unified receiving and replying to messages from LINE, Meta, and other social platforms, with AI-powered reply suggestions for customer service efficiency.
• CYBERBIZ TICKETS Electronic Ticketing Electronic ticketing solution for selling event tickets, course tickets, and service vouchers online with QR code verification for offline redemption, multi-ticket scenarios, ticket splitting, and automatic settlement.
• CYBERBIZ OMO Online-Merge-Offline Integration OMO (Online Merge Offline) solution that aggregates sales data across all channels, unifying customer data management across physical stores and e-commerce, with consolidated marketing campaigns for cross-channel retail.

Quantifiable outcome

• 55,000+ merchants using the platform
• +3 more outcomes

Named customers17 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability4 records

Feature17 records

Partnerships

20 partnerships are on record, tiered core and supporting.

• LINE PaycoreTechnology or IntegrationLINE Pay mobile payment integration enabling consumers to pay via LINE Pay at CYBERBIZ merchant stores. Part of broader LINE ecosystem including LINE Shopping, LINE OA, and LINE Tag.
• LINE 購物 (LINE Shopping)coreTechnology or IntegrationLINE Shopping integration allowing CYBERBIZ merchants to list products on LINE Shopping and drive sales through LINE's shopping platform.
• 綠界科技 (ECPay)coreTechnology or IntegrationECPay payment gateway integrated into CYBERBIZ, supporting credit card, ATM transfer, convenience store payment, and COD. ECPay invoice services also supported.
• 玉山銀行 (E.Sun Bank)coreTechnology or IntegrationE.Sun Bank payment integration for CYBERBIZ merchants. Also provides履約保證 (performance guarantee) for CYBERBIZ's collected payments.
• 峰潮物流 / HoneyComb (峰潮物流)coreTechnology or IntegrationCYBERBIZ's proprietary warehouse and logistics service (峰潮物流), branded as HoneyComb. Provides one-stop shipping, automated order fulfillment, and real-time inventory tracking. Integrated via API.
• 黑貓宅急便 (TCAT / Black Cat)supportingTechnology or IntegrationBlack Cat home delivery integrated for shipping label generation, reverse logistics, and COD. Also supports Black Cat Express Store (黑貓快速到店) same-day pickup service.
• 新竹物流 (HCT)supportingTechnology or IntegrationNew shipping label integration for HCT logistics service.
• 萊爾富 (Hi-Life)supportingTechnology or IntegrationHi-Life convenience store shipping integration supporting C2C (store-to-store), B2C (bulk warehouse), COD and non-COD delivery.
• ezShip 便利配supportingTechnology or IntegrationezShip convenience store shipping integration providing 全家, 萊爾富, OK超商 pickup services.
• 順豐速運 (SF Express)supportingTechnology or IntegrationSF Express shipping integration for cross-border and domestic delivery services.
• DHLsupportingTechnology or IntegrationInternational DHL shipping integration for overseas logistics, including international shipping label generation and reverse logistics.
• Affiliates.OnecoreGTM or Marketing PartnerAffiliate marketing network integrated via CYBERBIZ APP MARKET. Automatically connects merchants with nearly 300,000 bloggers, KOLs, and media platforms for affiliate marketing campaigns.
• Omnisegment CDPsupportingTechnology or IntegrationCustomer Data Platform (CDP) app available in CYBERBIZ APP MARKET for multi-channel customer data unified analysis and management.
• Avivid 禾多supportingTechnology or IntegrationAI-powered advertising app in CYBERBIZ APP MARKET that uses consumer big data and AI to automatically generate ad creatives for targeted marketing.
• 美安 (Shop.com)supportingGTM or Marketing PartnerShop.com affiliate network integrated into CYBERBIZ backend, allowing merchants to set profit-sharing commissions for Shop.com affiliate marketers.
• 星益欣 (美麗科技)coreTechnology or IntegrationE-invoice service provider (formerly 美麗科技) integrated into CYBERBIZ. Supports multi-channel invoice issuance including EC, POS, and other channels. Note: 美麗科技 merged into 星益欣 in May 2024.
• iPASS MONEYsupportingTechnology or IntegrationiPASS MONEY payment integration enabling merchants to offer this mobile payment option to consumers during checkout.
• Google (Analytics, Tag Manager, Ads, Merchant Center, Pay)coreTechnology or IntegrationFull suite of Google integrations: Google Analytics 4 (including enhanced e-commerce), Google Tag Manager, Google Ads conversion tracking, Google Merchant Center (shopping ads), and Google Pay for checkout payments.
• Meta (Facebook/Instagram)coreTechnology or IntegrationMeta pixel tracking, Conversions API (CAPI), Advantage+ Shopping campaigns, product catalog sync, Instagram Shopping API, and Facebook login integration. CYBERBIZ Business Manager ID 481801283092517 manages ad accounts for merchants.
• YouTube ShoppingsupportingTechnology or IntegrationYouTube Shopping integration allowing CYBERBIZ merchants to embed product links in videos, live streams, and short-form content. Requires GMC and GA4 account binding.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• 91App: Taiwanese publicly listed OMO (Online Merge Offline) SaaS platform offering e-commerce storefronts, POS, and retail management tools. Most direct competitor to Cyberbiz in the Taiwan market with overlapping OMO positioning and similar SMB/enterprise customer base.
• Shopline: Hong Kong-headquartered omnichannel commerce SaaS provider with a strong Taiwan presence. Competes directly with Cyberbiz on e-commerce storefronts, POS, and cross-border commerce for SMBs and mid-market brands in APAC.
• meepShop: Taiwanese e-commerce platform provider focused on SMB merchants with a similar storefront-builder and payment-integration offering. Overlaps directly with Cyberbiz's SMB/individual brand segment in Taiwan.

Broad incumbents

• Shopify: Global e-commerce SaaS leader. While not a direct Taiwan competitor at the SMB level, it is the dominant global alternative that Cyberbiz merchants may benchmark against, and it sets the product/UX standard Cyberbiz must match for cross-border ambitions.
• BigCommerce: Global headless and omnichannel e-commerce SaaS platform. Overlaps with Cyberbiz's enterprise tier positioning and cross-border commerce ambitions, particularly for brand retailers needing multi-currency and multi-region storefronts.
• Salesforce Commerce Cloud: Enterprise commerce platform within the Salesforce ecosystem. Comparable as the upper-bound incumbent that large enterprise brand retailers (like Cyberbiz's FILA/Canon customers) might evaluate alongside or instead of Cyberbiz's enterprise tier.

Regional players

• WACA: Japan-focused e-commerce platform serving Japanese SMBs with storefront, POS, and payment integrations. Highly relevant regional peer as Cyberbiz expands into Japan via CYBERBIZ GLOBAL.
• Cafe24: Korea-headquartered e-commerce SaaS and marketplace platform. Comparable as a regional OMO/cross-border commerce peer relevant to Cyberbiz's Korea and Southeast Asia expansion roadmap.

Emerging players

• Wix eCommerce: Broader website builder with e-commerce capabilities targeting SMBs and individual brands. Partial overlap with Cyberbiz's SMB segment in Asia, particularly for merchants prioritizing site-building flexibility over integrated POS/WMS.

Others

• Shopify POS (Shopify): Shopify's integrated POS offering is the most direct comparable to Cyberbiz's cloud POS and OMO module, and a key benchmark for Cyberbiz's product strategy in merging online and offline retail.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@cyberbiz
• Facebookfacebook.com/CYBERBIZCorporation
• Instagraminstagram.com/cyberbiz.corp

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyberbiz Corporation