What Xeretec does

Xeretec is a UK-headquartered, privately held IT and managed print services integrator founded in 1991, operating primarily across the United Kingdom and Ireland from offices in Aberdeen/London and Dublin. The company is the largest independent Xerox partner in Western Europe and holds Xerox Platinum Concessionaire status, distributing and supporting the full Xerox office and production print portfolio while wrapping it in proprietary assessment methodology, Pulse Reporting integration, and continuous-improvement managed services. Beyond managed print, Xeretec delivers cyber security services (DMARC, MDR, identity, DLP), Microsoft 365 and SharePoint licensing optimisation, unified communications, digital workspace and end-user computing (DaaS, ITAD, AV), and a production-print practice spanning Versant, Iridesse, Proficio PX, IJP900, and FreeFlow/XMPie/Fiery workflows.

Xeretec's solution architecture combines Xerox ConnectKey-enabled hardware with third-party platforms (PaperCut, Kofax Equitrac, YSoft, EveryonePrint, Square 9) for secure print release, mobile print, and fleet governance, alongside AI-assisted content management via Xerox DocuShare (Go, Flex, Enterprise tiers) and document automation via Xerox Workflow Central for OCR, translation, redaction, summarisation, and multimodal workflow routing. The firm maintains ISO 27001, ISO 9001, Cyber Essentials Plus, EcoVadis Bronze, and key Xerox engineering certifications, and reports service performance metrics of 99.6% device uptime, 90.6% first-time fix rate, and a 14-second helpdesk response time.

Revenue is generated through a mix of managed services contracts, hardware resale, software/subscription (UCaaS/CCaaS, cyber), and professional-services engagements (M365 health checks, SharePoint optimisation). The go-to-market is sales-led and assessment-based: free Print Assessments, M365 Health Checks, and SharePoint Assessments diagnose hidden inefficiencies (commonly cited as up to 42% print-cost reduction, 36% M365 licence savings, and 50% SharePoint storage savings) before solution proposals are tendered. Xeretec serves more than 4,000 customers across local government, education, healthcare, retail, manufacturing, legal, defence, hospitality, financial services, and commercial print verticals, with named logos spanning the NHS, Tate & Lyle, Toro, Hobbycraft, Janus Henderson, Mitchells & Butlers, and Belstaff, and operates subsidiaries First Copy IT and Landscape Managed IT Services to broaden capability beyond print.

Name

Xeretec

Legal name

Xeretec

Website

https://xeretec.co.uk

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Xeretec is a UK-founded, privately held managed print services and IT integrator, operating as Xerox's largest independent Western European partner, delivering managed print, cyber security, Microsoft 365 licensing optimisation, unified communications, digital workspace and production print solutions to over 4,000 mid-market and enterprise customers across the UK and Ireland.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Managed Print Services (MPS): Ongoing managed print services combining Xerox hardware, software, support, and optimisation. Revenue generated through device management, supplies, service contracts, and continuous improvement engagements. Up to 42% reduction in print costs commonly achieved for clients.
2. Microsoft Licensing & M365 Optimisation: Assessment and optimisation of Microsoft 365 environments including licensing health checks, Azure assessments, and SharePoint optimisation. Revenue from consulting assessments and ongoing optimisation engagements. Clients save up to 36% annually on M365 licenses.
3. Cyber Security Services: Scalable cyber security services including DMARC protection, email security, data loss prevention, identity access management, and managed detection and response.
4. End-User Computing / Digital Workspace: Device as a Service (DaaS), IT asset disposition (ITAD), AV and conferencing solutions, and HP Workforce Experience Platform management.
5. Production Print: High-volume production print solutions including hardware, workflow software, and support services for commercial and graphic arts print environments.
6. Unified Communications: Cloud-based unified communications and collaboration solutions (UCaaS and CCaaS).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

Xeretec provides managed print services, production print solutions, managed IT services, cybersecurity, digital workspace, Microsoft 365 licensing optimization, and unified communications to enterprise and mid-market organisations. The company operates as the largest independent Xerox partner in Western Europe, delivering assessment-led print and document workflow transformation programmes. It supplies, integrates and manages the technology on behalf of customers under multi-year service contracts.

Product overview

Xeretec is a managed IT and print services provider offering a portfolio of six core solution areas: Xerox Managed Print Services, Cyber Security, Digital Workspace, Microsoft 365 Licensing & Healthcheck, Unified Communications & Collaboration, and Production Print. Their Managed Print Services form the core offering, built on Xerox technology as the largest independent Xerox partner in Western Europe, supported by add-on modules including Xerox Workplace Solutions, Xerox Workflow Central (cloud-based document automation), Xerox DocuShare (AI-powered enterprise content management with Go, Flex and Enterprise tiers), Mobile Print solutions, Print Security, and Print Control & Management tools. The Production Print division encompasses the full Xerox production portfolio including office multifunction devices (VersaLink C7100, AltaLink C8200, PrimeLink C9200), production presses (Proficio PX300/PX500, IJP900, Versant 280/4100, Iridesse), and workflow solutions (FreeFlow Core, ConnectKey Apps, Kofax AutoStore). All services are delivered through an assessment-led approach with UK-based support and continuous optimisation.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Print Services Assessment, deployment and ongoing management of an organisation's print fleet, including supply, maintenance, consumables and continuous optimisation, for enterprise and mid-market customers.
• Production Print Solutions High-volume, commercial-grade production printing equipment and solutions for in-house print rooms, commercial print operations and marketing production environments.
• Document Workflow Automation Design and deployment of automated document workflows using Xerox Workflow Central and DocuShare to digitise, route and manage business documents end-to-end.
• Cybersecurity Services Managed cyber security services including endpoint protection, monitoring, threat detection and security advisory for organisations needing to protect distributed print and IT estates.
• Digital Workspace Solutions Provision and management of digital workplace technology, devices, collaboration tools and end-user support to enable hybrid and office-based working.
• Microsoft 365 Licensing Optimization Licensing advisory, procurement and ongoing optimisation of Microsoft 365 subscriptions to right-size entitlements and reduce software spend for customers.
• Unified Communications Deployment and management of unified communications platforms integrating voice, video, messaging and collaboration for enterprise customers.

Quantifiable outcome

• 42% reduction in print costs through Print Assessment, optimising devices, cutting print volumes, and reducing colour usage.
• +7 more outcomes

Named customers24 records

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability10 records

Feature6 records

Partnerships

One partnership is on record.

• XeroxcoreChannel Partner/ Reseller/ DistributorXerox Platinum Concessionaire and largest independent Xerox partner in Western Europe. Delivers full portfolio of Xerox office and production print technology, managed print services, and workflow solutions. Strategic partnership spanning 35 years with exclusive access to Xerox technology, support infrastructure, and joint go-to-market initiatives.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ricoh UK: Ricoh is a global OEM of office and production print equipment and a direct competitor offering managed print services, workflow solutions, and IT services in the UK. Directly comparable as a single-vendor MPS provider competing for the same mid-market and enterprise customers.
• Konica Minolta Business Solutions UK: Konica Minolta is a major office and production print OEM with managed print services and IT services offerings in the UK. Competes head-to-head with Xeretec for enterprise and mid-market MPS contracts.
• Canon UK: Canon offers office and production print hardware alongside managed document services and workflow solutions. Directly comparable as another major OEM with channel-driven MPS delivery in UK/Ireland.
• Lexmark International: Lexmark is a print OEM offering managed print services, workflow solutions, and IoT-enabled print security. Comparable as another vendor-led MPS provider serving enterprise customers.
• Sharp UK: Sharp offers office printing, multifunction devices, and managed print services across the UK. Direct competitor in mid-market and enterprise MPS engagements.
• Datapoint UK: Datapoint is a managed print services and document solutions provider serving UK enterprises. Highly comparable as a Xerox-focused MPS partner with similar assessment-led sales approach and managed services delivery model.
• KYOCERA Document Solutions UK: KYOCERA is a print OEM offering multifunction devices, production print, and managed document services in the UK. Comparable as another vendor-driven MPS competitor in the same enterprise market segments.

Broad incumbents

• HP UK: HP is a broad incumbent spanning print, PCs, and workforce solutions. While not solely a managed print services provider, it competes through its channel and Workforce Experience Platform. Xeretec itself partners with HP for DaaS, making HP both a partner and indirect competitor.
• Computacenter: Computacenter is a large UK-headquartered IT infrastructure and services provider with overlapping offerings in digital workplace, managed services, and cyber security. Comparable as a broader IT services incumbent that competes for the same enterprise IT budget allocation.
• Softcat: Softcat is a leading UK IT reseller and managed services provider offering licensing, infrastructure, and workplace technology. Comparable as a UK IT services incumbent that competes for similar mid-market and enterprise customers.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/xeretec
• YouTubeyoutube.com/user/XeretecTV
• Facebookfacebook.com/XeretecLtd
• LinkedInlinkedin.com/company/xeretec-ltd

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Xeretec