StateServ

What StateServ does

StateServ Medical is a US-based provider of durable medical equipment (DME) benefit management solutions focused on the post-acute care market, principally hospice providers. Founded in 2004 and headquartered in Tempe, Arizona, the company manages the ordering, fulfillment, and billing processes for DME used by post-acute care patients, integrating benefit administration into clinical workflows for hospice operators. Its go-to-market is a vertical specialist motion — DME benefit management is its sole disclosed offering — addressing the pain point of administering equipment benefits for post-acute care providers at scale.

The company operates as a private, PE-backed business. It received an earlier private equity investment from Blue Wolf Capital Partners in September 2017, followed by a recapitalization led by WindRose Health Investors in November 2021, with management retaining an equity stake. WindRose, a healthcare-specialist PE firm, partnered with management to support expansion of operations in post-acute care. In January 2024, StateServ extended its platform through the acquisition of Delta Care Rx, a hospice pharmacy, broadening its offering within the hospice channel beyond DME benefit management.

StateServ employs between 101 and 250 people, serves customers exclusively in the United States, and reports revenue under the "StateServ Medical" trade name. No public pricing model, customer logos, or AI/technology stack details are disclosed in the available sources; the company's stated competitive positioning rests on its specialization in post-acute DME benefit management rather than a proprietary technology differentiator.

Name

StateServ

Website

https://stateserv.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

StateServ Medical provides durable medical equipment (DME) benefit management solutions — covering ordering, fulfillment, and billing — to US hospice and post-acute care providers. The Tempe, Arizona-based company is PE-backed (WindRose Health Investors) and expanded into hospice pharmacy via its 2024 acquisition of Delta Care Rx.

Ownership category

akta.pro rank

Product category

Durable Medical Equipment Benefit Management

NAICS

Home Health Equipment Rental (532283)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Hospice Medication, DME & Supply Management (In-Home Logistics) (HSABAFAN)

akta.pro secondary industries

Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA), Durable Medical Equipment (DME) & Home Health Distribution (CRAOAHAF)

Keywords

• Durable medical equipment
• Benefit management
• Post-acute care
• Hospice medical equipment
• Medical equipment billing

Headquarters

HQ city

Tempe

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Core offering

StateServ Medical provides durable medical equipment (DME) benefit management solutions to healthcare providers in the post-acute care market, enabling them to manage DME ordering, fulfillment, and billing processes for their patients. The company coordinates equipment delivery and benefit administration for hospice and post-acute care organizations across the United States.

Product overview

StateServ Medical is a provider of durable medical equipment (DME) benefit management solutions in the US, focused on serving the post-acute care market. The company enables healthcare providers to manage DME ordering, fulfillment, and billing processes.

Differentiator

Problem solved

Functional benefit

Products and services

• Durable Medical Equipment Benefit Management

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves4 records

Expansion highlights3 records

Direct peers

• OnePoint Patient Care: National hospice pharmacy and DME provider serving hospice organizations across the U.S. Direct peer to StateServ, particularly post-Delta Care Rx acquisition, since both offer integrated hospice pharmacy + DME solutions to the same hospice customer base.
• BetterRx: Hospice-focused pharmacy benefit management and medication delivery platform. Comparable to StateServ's expanded pharmacy + DME platform because it sells directly into the same hospice provider buyer, addressing pharmacy spend that StateServ now owns through Delta Care Rx.
• Prochant: DME/HME revenue cycle management and billing outsourcing provider serving home medical equipment suppliers. Highly comparable to StateServ's core DME benefit management offering because both sit between hospice/post-acute providers and DME suppliers to manage ordering, documentation, and reimbursement.
• ECS Group: DME management services provider specializing in hospice and post-acute equipment programs. Closely aligned with StateServ's core service line — managing DME fulfillment, billing, and clinical compliance for hospice operators.

Broad incumbents

• Apria Healthcare: Large national DME provider (now part of Owens & Minor) offering respiratory therapy, sleep, negative pressure wound therapy, and home medical equipment. A broad incumbent that competes with StateServ for hospice DME contracts but operates across many verticals rather than specializing in hospice benefit management.
• AdaptHealth: Public DME distributor serving patients with sleep apnea, diabetes, home oxygen, and mobility needs. Broad incumbent comparable on the DME supply side, though StateServ's niche hospice focus and benefit management wrapper differ from AdaptHealth's direct-to-patient delivery model.
• Lincare: Major U.S. respiratory therapy and home medical equipment provider. Competes with StateServ for hospice oxygen and respiratory DME business but serves a much broader patient base (COPD, sleep, home health) beyond hospice.
• Homecare Homebase: Large enterprise EMR for home health and hospice agencies. Adjacent incumbent operating in the same hospice technology stack, with comparable customers that also procure DME through StateServ and similar vendors.

Emerging players

• Forcura: Post-acute care workflow and care coordination platform connecting home health, hospice, and DME providers. Emerging player adjacent to StateServ's benefit management offering because both streamline ordering, documentation, and communication between hospices and DME suppliers.
• Axxess: Technology provider serving home health, hospice, and home care agencies with software and revenue cycle tools. Comparable as an enabling platform for the same hospice customer base that StateServ serves on the DME/benefit management side.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights4 records

Customer concentration

• Xx.com/stateserv

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about StateServ