The Answer Company

What The Answer Company does

The Answer Company is a privately held Canadian ERP consulting firm founded in 1994 and headquartered in New Westminster, British Columbia, operating nationwide from offices in Vancouver, Calgary, Edmonton, Toronto, Montreal, and Winnipeg. The firm has been Canada's longest-standing Acumatica-focused implementation partner, holding Gold-Certified VAR status continuously since 2019 and claiming #1 Acumatica Partner in Canada with 3,000+ completed digital transformations. Its service portfolio spans Acumatica consulting, implementation, customization, and managed services across six primary verticals: Construction, Distribution, Manufacturing, Retail/eCommerce, Field Services, and Professional Services, plus an adaptive "Other Industries" practice covering agriculture, nonprofit, and healthcare.

The company's technical offering is built entirely on the Acumatica Cloud ERP platform and its xRP open-architecture development framework, supplemented by proprietary custom modules and integrations such as a multi-store Shopify sync (used by Timebomb Trading across 11 stores generating 20,000 SKUs per quarter), AutoCAD integration for construction, and vertical-specific configuration libraries. AI capabilities are inherited from the Acumatica platform (process automation, demand forecasting, recommendation engines) and exposed through custom configuration rather than developed in-house. The firm monetizes through three streams: (1) professional services for implementation, customization, and consulting priced per project scope on multi-month contracts, (2) managed services and ongoing support creating recurring post-go-live revenue, and (3) Acumatica software resale with consumption-based pricing (customers pay for resources used rather than per user). GTM is consultative direct sales with discovery calls, personalized demos, and free ERP evaluations targeting mid-market and enterprise Canadian companies. In 2024-2025, the company's Acumatica practice was acquired by Aktion Associates; the legal entity continues to operate its other service offerings.

Name

The Answer Company

Legal name

The Answer Company

Website

https://theanswerco.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

The Answer Company is a Canadian ERP consulting firm and Gold-Certified Acumatica VAR serving mid-market and enterprise clients in construction, manufacturing, distribution, retail, and services with implementation, customization, and managed services across seven Canadian offices.

Ownership category

akta.pro rank

Product category

ERP Consulting & Cloud ERP Implementation Services

NAICS

Custom Computer Programming Services (541511), Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (42343)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

ERP Managed Services & AMS (Application Management) (BPAEAGAB), Software License Resale & Optimization (Perpetual/Subscription) (BPAEAOAC), Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB), Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC), Retail ERP (Merchandising, POS Back Office) (HDAEAEAD), ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO)

Keywords

• Cloud ERP consulting
• Acumatica implementation services
• ERP customization development
• Construction ERP software
• Manufacturing distribution ERP

Headquarters

HQ city

New Westminster

HQ country

Canada

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. ERP Consulting Services: Digital transformation consulting, business technology reviews, needs analysis, solution design, and RFP preparation services for organizations evaluating or implementing Acumatica ERP.
2. Acumatica Implementation Services: Full-service ERP implementation including discovery, roadmap design, system configuration, data migration, testing, go-live support, and post-live optimization.
3. Acumatica Customization & Development: Custom module development, integrations with third-party systems, custom reports and dashboards, and workflow automation built on Acumatica's xRP platform.
4. Ongoing Support & Managed Services: Post-go-live support, training, business reviews, and continuous improvement services to ensure long-term ERP success.
5. Acumatica Software Resale: As a Gold-Certified Acumatica VAR partner, reselling Acumatica Cloud ERP licenses and subscriptions to clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels12 records

Core offering

The Answer Company is a Gold-Certified Acumatica Value-Added Reseller (VAR) that resells Acumatica Cloud ERP subscriptions/licenses and delivers end-to-end professional services including ERP consulting, implementation, customization, and development. The company serves Canadian mid-market and enterprise clients across construction, manufacturing, distribution, retail, and services industries with industry-specific ERP editions, custom integrations, and ongoing managed services.

Product overview

The Answer Company is Canada's #1 Acumatica Gold-Certified Partner offering Acumatica Cloud ERP as a unified platform with modular industry-specific editions. The core Acumatica Cloud ERP provides real-time financials, CRM, project management, and AI-powered automation, supplemented by specialized editions for Construction, Distribution, Manufacturing, Retail & eCommerce, Services (Field Service), Professional Services, and Other Industries. The company provides comprehensive implementation, customization, and development services to tailor Acumatica to client needs, including custom integrations, reports, dashboards, and workflow automation built on Acumatica's xRP platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Acumatica Cloud ERP Cloud-based operational efficiency platform that unifies financials, operations, CRM, inventory, and project management in a single real-time system with AI-powered productivity and flexible licensing, resold by The Answer Company as a Gold-Certified Acumatica VAR.
• Acumatica Construction Edition Industry-specific ERP edition for construction companies offering project management, job costing, budget management, contract management, subcontractor management, equipment tracking, compliance management, field data capture, and Canadian payroll.
• Acumatica Distribution Edition Industry-specific ERP for wholesale distribution with real-time inventory tracking, order management, automated purchasing, demand forecasting, warehouse management, and supplier relationship management, including Shopify integration.
• Acumatica Manufacturing Edition Multi-modal manufacturing ERP with production planning, MRP, BOM, shop floor control, quality compliance, inventory management, cost control, and supply chain optimization.
• Acumatica Retail & eCommerce Edition Retail and eCommerce ERP with multi-channel inventory management, automated shipping, POS, CRM, sales order management, and integrations with Shopify, Magento, WooCommerce, and Amazon Marketplace.
• Acumatica Services Edition (Field Services) Field service ERP with project management, time and expense tracking, contract management, scheduling, route optimization, service order management, and mobile field service capabilities.
• Acumatica Professional Services Edition ERP for professional services firms (engineering, architecture, consulting) with project management, resource allocation, time and expense tracking, client collaboration, and financial management.
• ERP Consulting Services Strategic ERP consulting including management consulting, solution design, RFP preparation, needs analysis, business technology reviews, and software demonstration to guide ERP selection and digital transformation.
• Business Technology Consulting Services Technology reviews and optimization services including tech stack evaluation, security assessment, technology roadmap development, implementation support, and training.
• Acumatica Implementation Services End-to-end Acumatica implementation including discovery, solution design, system configuration, training, testing, go-live support, and continuous improvement for Canadian mid-market and enterprise clients.
• Acumatica Customization Services Custom development and customization of Acumatica including custom module development, integrations, custom reports and dashboards, and workflow automation using Acumatica's xRP platform.
• Acumatica Development Services Bespoke software development extending Acumatica's capabilities with purpose-built applications, advanced integrations, custom workflows, and automation tailored to unique business requirements.

Quantifiable outcome

• 92% faster order entry for HERD North America
• +8 more outcomes

Named customers16 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability6 records

Feature6 records

Partnerships

Four partnerships are on record, tiered major, flagship and core.

• Aktion AssociatesmajorChannel Partner/ Reseller/ DistributorThe Answer Company's Acumatica practice has been acquired by and joined Aktion Associates, one of North America's leading Acumatica partners. This transition strengthens the resources, expertise, and long-term support available to The Answer Company's customers.
• AcumaticaflagshipTechnology or IntegrationGold-Certified Acumatica VAR partner since 2019 with exclusive focus on Acumatica Cloud ERP. The Answer Company designs, sells, implements, and supports Acumatica as Canada's leading partner. Maintains close collaboration with Acumatica for ISV integrations and certified solutions.
• Acumatica Marketplace PartnerscoreTechnology or IntegrationCertified integrations, connectors, and modules available on Acumatica Marketplace built on xRP platform. Includes CRM, eCommerce (Shopify, Magento, WooCommerce), inventory, BI, QC, labeling, construction management, and AutoCAD solutions.
• ShopifycoreTechnology or IntegrationShopify integration with Acumatica ERP for retail and distribution clients, enabling centralized order management and inventory synchronization across multiple Shopify stores.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Velosio: Large North American Acumatica and Microsoft Dynamics partner providing ERP implementation and managed services. Comparable in scale and mid-market focus with similar product-led services model.
• Net at Work: Acumatica Gold partner and broader ERP/CRM consultancy serving mid-market clients with implementation, customization, and managed services. Directly competes with The Answer Company in the Acumatica ecosystem.
• Crestwood Associates: Acumatica Gold-Certified VAR partner providing cloud ERP implementation and consulting services to mid-market companies. Closely comparable Acumatica-focused partner model.
• Aktion Associates: One of North America's largest Acumatica Gold-Certified VAR partners, providing Acumatica ERP implementation, customization, and managed services across multiple verticals. Aktion directly acquired The Answer Company's Acumatica practice, making it the most comparable peer.
• SWK Technologies: Acumatica Gold-Certified partner offering ERP implementation, customization, and managed services for mid-market companies. Similar business model to The Answer Company with comparable vertical specialization.
• Rand Group: Acumatica partner offering ERP consulting, implementation, and managed services with industry specializations in distribution and manufacturing. Comparable vertical focus and mid-market customer base.
• MicroChannel: Acumatica and Sage partner providing ERP and business software implementation services. Overlaps with The Answer Company in mid-market ERP consulting and Canadian market presence.

Broad incumbents

• Sikich: Large US-based professional services firm offering ERP consulting (including Acumatica), accounting, and technology services. Broader scale and service portfolio than The Answer Company but overlapping mid-market ERP implementation focus.
• RSM Canada: Major global accounting and consulting firm providing ERP implementation services in Canada including Microsoft Dynamics and other platforms. Larger and more diversified than The Answer Company but competes for the same mid-market ERP engagements.
• BDO Canada: Large Canadian accounting and consulting firm offering ERP advisory and implementation services. Competes with The Answer Company for mid-market digital transformation mandates but with a much broader service portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/theanswerco
• Facebookfacebook.com/TheAnswerCompany
• LinkedInlinkedin.com/company/the-answer-company

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Answer Company