What Samedi does

Samedi GmbH is a Berlin-based German SaaS provider founded in 2007 that operates a cloud-based healthcare management platform serving medical practices (Praxen), medical care centers (MVZs), and hospitals (Kliniken) across the DACH region. The platform delivers 80+ features organized around a modular architecture, including white-label online appointment booking (Online-Terminvergabe), a multi-resource scheduling calendar, a KI-gestützter Telefonassistent (AI-powered voice telephone assistant), KBV-certified end-to-end encrypted video consultation (Videosprechstunde), customizable digital patient forms, and a white-label patient portal (Patientenportal). The platform employs client-side encryption so that health data is encrypted on the user's device and stored as cryptographic data on samedi's servers, ensuring compliance with medical confidentiality (Section 203 StGB) and German data protection requirements. The platform integrates with 40+ practice management systems (PVS) and hospital information systems (KIS), with named partners including Siemens Healthineers, Medatixx, and jameda.

The business is organized as a privately held German GmbH led by managing directors Katrin Alscher and Prof. Dr. Alexander Alscher, with no disclosed external institutional investors. Revenue is generated through B2B SaaS subscriptions priced via individualized modular packages ranging from starter to allrounder levels, billed annually in advance with optional monthly billing at additional cost; patient-facing features (video consultation, portal) are provided free of charge to drive provider-side adoption. Sales is direct and consultative, supplemented by a customer referral program and channel partnerships with healthcare IT vendors. The platform is used by approximately 6,000 customers across 10,000 institutions including 1,300 clinics, with named large hospital customers such as Asklepios, AGAPLESION, Universitätsklinikum Magdeburg, Universitätsklinikum Leipzig, and Klinikum Stuttgart. Certifications include BSI C5-Testat Typ 2, ISO 27001, ISO 9001, and GDPR compliance; the company was recognized as 'Leading Innovator 2026' by Focus magazine.

Name

Samedi

Legal name

samedi GmbH

Website

https://samedi.de

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Samedi is a Berlin-based SaaS provider of cloud-based healthcare management software for medical practices, MVZs, and hospitals in the DACH region, offering online appointment booking, an AI-powered phone assistant, KBV-certified video consultations, digital patient forms, and white-label patient portals integrated with 40+ healthcare IT systems.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

akta.pro secondary industry

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

Keywords

• Healthcare appointment software
• Patient portal platform
• Medical practice management
• Telemedicine video consultation
• Healthcare SaaS solutions

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription (Software-as-a-Service): Individual modular software packages with flexible pricing based on specific customer needs. Packages range from starter to allrounder levels. Billing occurs annually in advance with optional adjustment to shorter payment periods for additional fees.
2. Module/Add-on Features: Additional functional modules available as extensions to base packages including video consultation, AI phone assistant, digital forms, and advanced reporting.
3. Professional Services (Configuration): Optional paid setup and configuration services for customer account initialization, including online check and optimization analysis consulting.
4. Free Patient Access: Patient-facing video consultation and portal services are provided free of charge to patients. Revenue is generated from healthcare provider subscriptions only.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Samedi provides a modular cloud-based SaaS platform for medical practices, MVZs (medical care centers), and hospitals in the DACH region, offering 80+ features including white-label online appointment booking, an AI-powered telephone assistant, KBV-approved video consultation, digital patient forms, and a customizable patient portal. The platform integrates with 40+ practice management and hospital information systems, serving approximately 6,000 customers across 10,000 institutions with client-side encryption and full GDPR, ISO 27001, ISO 9001, and C5-Testat Typ 2 compliance.

Product overview

Samedi is a modular SaaS healthcare platform providing 80+ functions for medical practices, MVZs (medical care centers), and clinics. The core offering consists of a unified patient portal platform with integrated modules: the Online-Terminvergabe (online appointment booking) and Online-Terminkalender (appointment calendar) form the scheduling foundation, supported by the KI-gestützter Telefonassistent (AI-powered telephone assistant) for voice-based automation. The Videosprechstunde (video consultation) module provides KBV-certified telehealth capabilities, while Digitale Patientenformulare (digital patient forms) handles intake workflows. The Patientenportal (patient portal) serves as the central white-label hub bundling all services. Additional modules include Multi-Ressourcenplanung (multi-resource planning), Terminketten (appointment chains), Controlling-Möglichkeiten (controlling), Vernetzung mit Zuweisern (referral networking), Online-Rezeption (online reception), and Rezeptbestellung (prescription ordering). The platform integrates with 40+ practice management systems via interfaces and operates as a complement to existing PVS/KIS infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Online-Terminvergabe (Online Appointment Booking) White-label online appointment booking system that allows patients to book appointments directly on the healthcare facility's own website without external portal redirection. Supports appointment type configuration, guest booking without account creation, and real-time calendar synchronization, preventing patients from being shown other physicians when no immediate appointment is available. Designed for medical practices, MVZs, and hospitals.
• Online-Terminkalender (Online Appointment Calendar) Intelligent scheduling calendar that manages appointments, personnel, rooms, and equipment resources. Enables cross-location and interdisciplinary optimization of operational workflows and integrates with practice management systems (PVS) and hospital information systems (KIS). Built for healthcare facilities requiring multi-resource planning.
• KI-gestützter Telefonassistent (AI-Powered Telephone Assistant) Voice-controlled AI assistant that handles patient inquiries and books appointments automatically via speech recognition, without staff intervention. Performs real-time calendar updates for confirmed bookings, reducing phone volume and freeing practice staff for in-person patient care. Used by MVZs and practices to automate call handling.
• Videosprechstunde (Video Consultation) KBV-recognized video consultation service with end-to-end WebRTC/AES encryption. Supports individual and group consultations up to 15 participants, file sharing, and chat functionality. Suitable for telemedical services, pre-operative briefings, second opinions, and telemonitoring. Provided free of charge to patients with revenue generated from healthcare provider subscriptions.
• Digitale Patientenformulare (Digital Patient Forms) Customizable digital questionnaires for anamnesis, therapeutic questionnaires, and consent documents. Forms are automatically sent to patients by the system, with completed data made available to staff before patient arrival, replacing paper-based intake workflows.
• Patientenportal (Patient Portal) White-label patient portal that serves as the central digital point of contact for patients. Bundles appointment management, form completion, document access, online reception, and communication in one location with the facility's branding. Meets KHZG (Krankenhauszukunftsgesetz) funding requirements for hospitals with all mandatory and optional criteria fulfilled.
• Online-Rezeption (Online Reception) Digital front desk functionality allowing patients to request sick notes (AU), findings, and prescriptions online. Includes document download capabilities and integrated FAQ section to reduce phone and email volume for medical facilities. Accessible through the patient portal.

Quantifiable outcome

• 15% increase in flu vaccination rates within 18 months through online booking and prescription requests
• +3 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability6 records

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• jamedacoreTechnology or IntegrationIntegration partnership for interoperable appointment management. jameda and samedi connect their solutions for efficient appointment scheduling and increased treatment time. Joint solution enables patients to find and book appointments through jameda while practices manage through samedi.
• MedatixxcoreTechnology or IntegrationIntegration partnership providing interface to Medatixx practice management systems used by thousands of medical practices in Germany.
• Siemens HealthineerscoreTechnology or IntegrationIntegration partnership with leading medical technology company for seamless data exchange between diagnostic systems and appointment scheduling.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Doctolib: Doctolib is the leading online appointment booking and telehealth platform in Germany and France, offering patient scheduling, video consultation, and practice management tools to physicians and hospitals. It is the most direct competitor to samedi in the German provider-integrated appointment booking and virtual care space, with materially larger scale and capital.
• jameda: Jameda is Germany's leading doctor search and appointment marketplace, owned by Docplanner Group. It is both an integration partner of samedi (for appointment data exchange) and a competitor via its own booking and video consultation offerings aimed at the same provider and patient base.
• Doctena: Doctena is a European online appointment booking and patient management platform operating across multiple countries. It competes with samedi in the provider-integrated appointment scheduling category and offers comparable features such as online booking, reminders, and practice management integrations.

Broad incumbents

• CompuGroup Medical (CGM): CGM is a major European healthcare IT incumbent providing practice management software (PVS), hospital information systems (KIS), and increasingly patient-facing digital services. As an established vendor of PVS/KIS systems that samedi integrates with, CGM is both a partner and a potential competitor with broader portfolio reach and incumbency in German provider workflows.
• Medatixx: Medatixx is one of Germany's largest practice management software (PVS) vendors, serving tens of thousands of medical practices. While a named integration partner of samedi, Medatixx also offers its own patient portal and digital service layer, making it a partial competitor on the patient-facing front.
• Medisoft: Medisoft is a German provider of practice management and medical software solutions serving practices, MVZs, and hospitals. It is comparable to samedi as a competitor and complement in the German healthcare IT market, with overlapping customer segments and feature sets.
• Siemens Healthineers (Digital Health): Siemens Healthineers is a global medical technology company whose digital health portfolio includes hospital information systems and imaging IT. As a named integration partner of samedi, it is also a broad incumbent whose enterprise reach into hospitals represents a competitive long-term risk for smaller platforms.

Emerging players

• Patient21: Patient21 is a Berlin-based digital health platform offering patient booking, telehealth, and integrated practice operations across its own and partner clinics. It is an emerging direct competitor to samedi in the German market, combining booking, video, and practice operations into a single platform.
• Medicover / MyHealthPartner (formerly Recare): Recare (now part of the Medicover ecosystem) provides digital discharge and care coordination solutions for hospitals, integrating with samedi per the partnership data. It overlaps with samedi's hospital discharge management and care coordination capabilities and represents an adjacent emerging competitor.
• Doccura: Doccura is a German online appointment booking platform connecting patients with specialists, particularly in the dental and outpatient space. It competes with samedi's online booking module for the patient acquisition channel in the German Praxen and MVZ segments.

Market position

Strengths1 record

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/teamsamedi
• Facebookfacebook.com/samedigmbh
• LinkedInlinkedin.com/company/samedi-gmbh

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Samedi