What Zoocha does

Zoocha is a specialist Drupal technology and experience design agency founded in 2009 and headquartered in Hertford, United Kingdom. The company operates through wholly-owned entities in the UK, Spain, and Brazil, employing between 11 and 50 people. Its core offering spans the full Drupal lifecycle: digital strategy and consultancy, UX/UI and design systems, Drupal development and migrations, custom integrations, 24/7 managed hosting and support, and a recently added AI Strategy & Consultancy practice. The technology stack is built on the open-source Drupal CMS with PHP and Symfony, hosted on AWS infrastructure with Cloudflare CDN/WAF, and automated via GitHub Actions CI/CD. Proprietary tooling includes Zoocha Monitor for automated update tracking, the DrupalPod AI QA browser extension, and bespoke multisite management dashboards.

Zoocha serves enterprise and public sector clients primarily in higher education (UCL, University of Cambridge, University of Portsmouth, Falmouth University), healthcare and government (Guy's & St Thomas' NHS Trust, NHS, FCA, Ofsted, Wokingham Borough Council), international organisations (United Nations, UNICEF), charities (Oxfam, Alzheimer's Society, Clearing House), and select commercial verticals such as travel and tourism (Back-Roads Touring, Topdeck). Notable delivery scale includes a 500+ microsite Drupal platform for UCL, demonstrating capacity for large multisite estates.

Revenue is generated through project-based Drupal engagements and recurring managed services retainers, typically structured as multi-year contracts with custom quote-based pricing. The company holds Platinum Drupal Certified Partner status (placing it among the top three UK-based Drupal agencies), is recognised as the UK's leading contributor to Drupal, and carries six ISO certifications plus Cyber Essentials Plus. In 2025 it was named an Acquia Partner Award winner and achieved ISO 20000:2018 certification. The company is privately held with no disclosed external investment.

Name

Zoocha

Legal name

Zoocha Limited

Website

https://zoocha.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Hertford

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Professional Services - Drupal Development: Full lifecycle Drupal services including strategy, design, development, and post-launch support. Services encompass digital strategy, UX design, Drupal development, custom integrations, migrations, and upgrades. Revenue is generated through project-based engagements and ongoing retainers.
2. Managed Hosting & Support: 24/7 Drupal support and maintenance services, managed hosting on AWS infrastructure, DevOps, and performance monitoring. These services provide recurring revenue through service contracts and retainer arrangements.
3. Drupal Training: Training services for client teams on Drupal CMS, development best practices, and digital skills. Delivered as part of project engagements or standalone training programs.
4. AI Strategy & Consultancy: Advisory services helping clients understand and implement AI capabilities within their Drupal platforms, including AI strategy development and integration planning.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Zoocha is a specialist Drupal technology and experience design agency delivering end-to-end digital services including digital strategy, UX/UI design, Drupal development, custom integrations, migrations, upgrades, and 24/7 managed hosting and support. The firm focuses on complex, large-scale Drupal platform builds for enterprise and public-sector clients, leveraging proprietary automation tools and deep community contribution to deliver accessible, high-performance multisite digital estates.

Product overview

Zoocha is a specialist Drupal technology and experience design agency offering end-to-end digital services. Rather than a single software product, Zoocha delivers a comprehensive suite of professional services organized around four main practice areas: Strategy & Consultancy (digital strategy, Drupal consultancy, training), Experience Design (research, UX, UI, design systems, optimization), Drupal Services (development, hosting, support, migrations), and Support & Optimisation (DevOps, performance, QA, monitoring). Services are tailored to each client's needs and delivered by specialist teams using an Agile methodology.

Differentiator

Problem solved

Functional benefit

Products and services

• Strategy & Consultancy Digital strategy, Drupal consultancy, AI strategy and Drupal training services guiding organizations through digital transformation and helping them maximize value from Drupal platforms.
• Experience Design User-centred design services including audience research, UX design, UI and design systems, and conversion rate optimisation to create engaging digital experiences.
• Drupal Development Full-stack Drupal development services including Drupal CMS implementation, Drupal commerce, LocalGov Drupal, AI and machine learning integration, and custom module development for enterprise clients.
• Drupal Upgrades & Migrations Migration and upgrade services including replatforming to Drupal, upgrade to Drupal 11, and migration from Drupal 7, ensuring smooth transitions with minimal disruption.
• Drupal Hosting & Support 24/7 Drupal support, managed hosting services on AWS infrastructure, and extended life support for Drupal 7, providing ongoing maintenance and infrastructure management.
• Custom Development & Integrations Custom module development, data and analytics integration, API and integrations, and mobile application development tailored to specific client requirements.
• Support & Optimisation Ongoing operational support including DevOps, performance optimisation, accessibility services, QA testing, and website monitoring.

Quantifiable outcome

• 46% performance improvement on UCL platform after Drupal migration
• +4 more outcomes

Named customers18 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core, strategic and minor.

• AcquiacoreTechnology or IntegrationAcquia is Drupal's commercial ecosystem leader providing cloud platform, tools, and support. Zoocha is a recognised 2025 Acquia Partner Award Winner and Platinum Drupal Certified Partner. The partnership involves Drupal hosting, Acquia DAM integration, and collaborative Drupal implementations.
• AWS (Amazon Web Services)coreTechnology or IntegrationAWS is used as the primary cloud hosting infrastructure for Zoocha's managed hosting services. Zoocha configures AWS services including EC2, RDS, CloudFront CDN, and S3 storage for client Drupal platforms, with auto-scaling based on defined triggers.
• GitHubcoreTechnology or IntegrationGitHub is used for code repository management and GitHub Actions powers Zoocha's automated Drupal update workflows, including automated pull request creation for Drupal core and module updates.
• DrupalForgestrategicTechnology or IntegrationDrupalForge powers the DrupalPod AI QA tool, enabling cloud-based Drupal environment creation for issue testing. Zoocha has contributed to this tool to lower barriers to Drupal AI contribution.
• Drupal AssociationcoreStrategic or Co-development PartnerDrupal Association governs the Drupal open-source project. Zoocha contributes code, participates in initiatives (AI Initiative), holds Platinum Certified Partner status, and team members speak at DrupalCon conferences.
• GOV.UK Design SystemminorStrategic or Co-development PartnerZoocha references and implements GDS (Government Digital Service) design standards in accessibility-focused projects, building websites to AA accessible by default using inclusive design patterns.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• PreviousNext: Drupal agency with strong presence in Australia and the UK, known for enterprise Drupal builds and contribution to Drupal core. Direct competitor for UK higher-education and government Drupal work, with overlapping service lines in design, development, and support.
• CTI Digital: UK-based digital agency with deep Drupal and Umbraco credentials, active in the public sector and higher education. Competes head-to-head with Zoocha for UK NHS, university, and council RFPs and is a relevant local comparability benchmark.
• Code Enigma: Open-source web development agency specialising in Drupal, with strong UK public sector presence. Directly comparable in service model (strategy, design, development, hosting/support), size, and customer profile.
• Mediacurrent: US Drupal agency delivering enterprise web builds, migrations, and support across healthcare, higher education, and government. Comparable specialisation, client verticals, and services mix.
• Velir: Drupal-focused digital agency with enterprise experience in healthcare, education, and nonprofit sectors. Direct comparability in services scope (Drupal development, design, support) and customer verticals.
• Lullabot: US-headquartered Drupal strategy, design, and development agency. Long-standing Drupal community contributor and Acquia partner with a comparable enterprise client profile (universities, museums, healthcare, government). Closest like-for-like peer to Zoocha in services mix and specialisation depth.
• Chapter Three: San Francisco-based Drupal agency focused on complex content platforms for media, nonprofit, and education clients. Comparable services model and emphasis on Drupal multisite/platform architecture.
• Agile Collective: UK-based cooperative Drupal agency providing development, hosting, and support to public sector, charity, and education clients. Similar mission-driven positioning, customer segments, and services mix as Zoocha.
• Srijan: Drupal and open-source digital agency with delivery centres in India and a global client base. Relevant as a scaled competitor for offshore delivery of Drupal work and as a partner/nearshore alternative for UK enterprise clients.

Broad incumbents

• Acquia: Commercial Drupal platform owner and broader digital experience cloud vendor that also delivers professional services. Competes indirectly through its own services arm and partner ecosystem; Zoocha is itself an Acquia Platinum Partner and 2025 Partner Award winner, making Acquia both a partner and an adjacent competitor.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/zoocha-ltd
• Xx.com/Zoocha
• Facebookfacebook.com/zoochaonline

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zoocha