What iDoc does

iDoc operates an integrated AI-driven digital healthcare platform that consolidates telemedicine, electronic medical records (EMR), lab booking, prescription management, customized nutrition and exercise programs, women's and children's health modules, health content, and an advertising network into a single mobile application. The company is headquartered in London (71-75 Shelton Street, Covent Garden) with a regional headquarters in Riyadh (13524 Anas ibn Malik, Al Malqa District), and its operational entity — iDoc - Digital Health for Information Technology One Person Holding Company (CR: 1010889286) — is licensed by the Saudi Ministry of Health (License No: 1400090221). Its users are individual consumers in the MENA region seeking accessible healthcare, alongside healthcare providers (hospitals, clinics, doctors) who license the EMR system.

The technical architecture centers on an AI-powered EMR backbone that supports automated medical coding and predictive analytics for risk identification, augmented by a natural-language symptom checker and self-service health-check kiosks claiming 98% measurement accuracy. The platform is bilingual (Arabic and English) and is delivered primarily as a self-serve mobile app for consumers, with direct enterprise sales for the EMR line. The company is structured as a One Person Holding Company under iDOC HOLDING LTD, founded in 2022, with a headcount of 11–50 employees.

Revenue is generated through subscription-based telemedicine and wellness programs, transaction fees on lab services and prescriptions, enterprise subscriptions for the EMR system, and advertising revenue from healthcare and lifestyle brands using the platform's targeting capabilities. Public pricing is not disclosed; enterprise contracts appear quote-based. The company is privately held with no institutional investors identified, has closed one funding round (April 2023) with an undisclosed amount, and currently targets more than 20 million users across the GCC and MENA region as its stated addressable market.

Name

iDoc

Legal name

iDoc - Digital Health for Information Technology One Person Holding Company

Website

https://idoc-health.com

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

11–50 employees

Short description

iDoc is an AI-driven digital healthcare platform providing telemedicine, EMR, lab services, prescriptions, wellness programs, and health content through a mobile app, serving individual consumers and healthcare providers primarily in the MENA region.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000)

akta.pro primary industry

Patient Intake, Digital Registration & eForms (HLACAEAF)

akta.pro secondary industries

EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

Keywords

• Telemedicine platform
• Digital health services
• Electronic medical records
• Remote medical consultations
• Health and wellness programs

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Telemedicine Consultations: Revenue from remote medical consultations with healthcare specialists through the iDoc app.
2. Lab Services: Booking and management of lab tests and health packages through the integrated digital platform.
3. EMR Systems: Electronic Medical Records systems provided to healthcare providers to manage patient information, supporting documentation, insurance claims, and clinical decisions.
4. Prescription Management: Digital prescription management and medication ordering services.
5. Wellness Programs: Revenue from exercise programs, nutrition plans, gym subscriptions, and healthy meal subscriptions.
6. Advertising Platform: Advertising platform allowing businesses and healthcare providers to create targeted campaigns across iDoc's digital channels, supporting healthcare, wellness, and lifestyle service visibility.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

iDoc provides an integrated AI-powered digital healthcare platform accessed through a mobile application, offering remote telemedicine consultations, lab test booking, electronic medical records (EMR) for healthcare providers, prescription management, customized nutrition and exercise programs, women's and children's health programs, and a digital advertising platform. The platform combines patient-facing self-serve health services with provider-facing EMR and clinical decision-support tools in a bilingual Arabic/English experience targeting the MENA region.

Product overview

iDoc is an integrated digital healthcare platform (platform-plus-modules architecture) that consolidates multiple health services into a unified mobile app experience. The core platform centers on the iDoc App serving as the central gateway, with the Remote Telemedicine Platform enabling virtual medical consultations, supported by Lab Services, EMR Systems, and Patient Engagement Services. Lifestyle and wellness needs are addressed through Customized Exercise Programs, Customized Healthy Nutrition Programs, and the Women's and Children's Health Programs. Content and community engagement are delivered via the Medical Blog Platform and the iDoc Medical Community Platform. The platform also includes a Symptom Checker (AI feature), Self-Service Health-Check Kiosks, and an Advertising Platform for third-party brands. All components share the same AI-driven EMR backbone and are designed to work together within one integrated digital ecosystem targeting the MENA region.

Differentiator

Problem solved

Functional benefit

Products and services

• Remote Telemedicine Platform

Quantifiable outcome

• Health metrics measurement accuracy up to 98%
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature6 records

Scale indicators1 record

Recent moves7 records

Expansion highlights6 records

Direct peers

• Vezeeta: Vezeeta is a leading MENA digital health platform offering online doctor booking, telemedicine consultations, and practice management software across Egypt, Saudi, and UAE. It directly mirrors iDoc's combined patient + provider go-to-market in the same GCC/MENA geographies.
• Altibbi: Altibbi is a major Arabic-language telemedicine and digital health content platform serving MENA. It overlaps directly with iDoc's bilingual (Arabic/English) telemedicine, symptom triage, and content/blog offerings targeting the same regional consumer base.
• Meddy: Meddy is a UAE-based doctor booking and telemedicine marketplace. It competes with iDoc for the same provider and patient segments in the GCC, particularly in cross-border patient acquisition and clinic SaaS.
• Health at Hand: Health at Hand is a UAE-licensed telemedicine provider offering video consultations with DHA-licensed doctors. It is a direct competitor to iDoc's telemedicine core and shares the same regulatory-permit-driven business model.
• Yakeen (Lean Business Services): Yakeen is a Saudi digital identity and healthcare data verification platform that integrates with MoH systems and healthcare providers. It is directly comparable to the EMR/patient-record backbone that iDoc sells to Saudi providers.
• Sanar (Saudi): Sanar is a Saudi-based digital health platform connecting patients to providers and offering telemedicine services. It targets the same Saudi consumer and provider audience that iDoc is launching with under MoH license 1400090221.

Broad incumbents

• Teladoc Health: Teladoc Health is a global incumbent in telemedicine, virtual care, and integrated digital health services. While iDoc is MENA-focused and far smaller, Teladoc defines the category benchmark for the consumer + provider virtual care model that iDoc is replicating regionally.
• Babylon Health: Babylon Health is an AI-driven digital health and telemedicine company offering symptom checking, virtual consultations, and population health. Its AI-first product strategy is a closer functional analog to iDoc's AI symptom checker + EMR approach than pure-play telemedicine peers.
• Athenahealth: Athenahealth is a US-based provider of cloud-based EHR, practice management, and patient engagement software. It is the closest large-scale analog to iDoc's AI-powered EMR + patient engagement offering for hospitals and clinics.

Emerging players

• OKADOC: OKADOC is a MENA-based doctor booking and telemedicine platform with hospital integrations in the GCC. It overlaps with iDoc's provider-facing booking/EMR modules and competes for the same GCC enterprise hospital contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookweb.facebook.com/@idocsa
• LinkedInlinkedin.com/company/idochealth
• Instagraminstagram.com/idocsa

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iDoc