Care Advisors

What Care Advisors does

CareAdvisors is a Chicago-based healthcare technology company, founded in 2018, that builds a Social Care Automation platform connecting hospitals, health plans, community-based organizations (CBOs), and clinical social workers to identify patient social needs, automate enrollment in government benefits, and enable value-based care arrangements for vulnerable populations. The company positions its platform as addressing social determinants of health (SDOH) by integrating patient social and medical data across healthcare and community service providers, claiming over one million low-income individuals have been enrolled in social service benefit programs through its technology. The founding team brings more than ten years of healthcare navigation experience in Chicago, and the company is described as minority-owned.

The platform comprises multiple integrated modules: Government Links (an automation-driven enrollment gateway for Medicaid, SNAP, and cash assistance), Active Insights (predictive analytics and risk stratification on patient-level data), Active Payments (value-based payment management), Community Care Network (a managed network of CBOs with smart matching tools), Allied Benefits Portal (a consumer benefits-tracking interface), Equity Information Exchange or EIEx (cross-sector information sharing designed to address health disparities), and Social Worker Forum (a professional networking layer). The platform claims FERPA and CCPA compliance, processes structured patient data for analytics, and reports operational outcomes including a 10x improvement in case management efficiency and a 90% reduction in time spent on data-driven social care strategy development.

CareAdvisors operates a B2B enterprise SaaS model with quote-based, multi-year subscription contracts priced for hospitals and health plans. Go-to-market combines direct enterprise field sales (with a "Request Free Demo" CTA), event-driven demand generation through sponsored webinars with state health plan associations (IAMHP, NYHPA) and conferences (IPHCA), and a community-led motion via its CBO network. Named customers and partners include Ann & Robert H. Lurie Children's Hospital of Chicago, UI Health Mile Square Health Center, Blue Cross Blue Shield of Illinois, Meridian Health, and Fidelis Care. Current operating geographies span the Chicago metropolitan area, Illinois, New York, Ohio, and Michigan, with the Midwest as the historical base of operations.

Name

Care Advisors

Legal name

CareAdvisors

Website

https://care-advisors.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

CareAdvisors is a Chicago-based healthcare technology company building a Social Care Automation platform that connects hospitals, health plans, community-based organizations, and social workers to automate government benefits enrollment and manage value-based care for vulnerable populations.

Ownership category

akta.pro rank

Product category

Social Care Automation / Healthcare Social Determinants Software

NAICS

Individual and Family Services (6241), Health Care and Social Assistance (62), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Prepackaged Software (7372)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Care Pathway Automation & Patient Engagement for RPM (Coaching, Messaging, Scheduling) (HLACAPAM)

Keywords

• Social care automation
• Healthcare interoperability
• Social determinants platform
• Benefits enrollment software
• Community care network

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. Value-Based Payment Management: Revenue generation through helping organizations deploy value-based payments strategies for social care management. The Active Payments solution enables hospitals and health plans to generate revenue from preventive health programs and value-based care arrangements.
2. Social Care Automation Services: Platform fees for Social Care Automation technology that helps health plans reduce overutilization, maintain member continuity of care, and support automated enrollment of new members
3. Network Participation: CBOs join the extensive network to access healthcare organization partnerships and receive updates about policy and grant programs

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels7 records

Core offering

CareAdvisors builds a Social Care Automation platform that helps hospitals, health plans, and community-based organizations identify patients' social needs, rapidly enroll them in government benefits (Medicaid, SNAP, cash assistance), and coordinate community-based social services. The platform automates enrollment workflows, applies predictive analytics to identify high-risk patients, and enables value-based payment arrangements, while a Community Care Network connects healthcare organizations to a managed network of CBOs and social workers.

Product overview

CareAdvisors offers a unified Social Care Automation platform that helps millions of individuals gain rapid access to social service benefits. The platform consists of multiple integrated modules: Social Care Automation Platform (core), Government Links (automation-driven enrollment gateway), Community Care Network (partner collaboration network), Allied Benefits Portal (consumer benefits tracking), Active Insights (predictive analytics), Active Payments (value-based payment management), Equity Information Exchange (EIEx) (cross-sector data sharing), and Social Worker Forum (professional networking). The platform serves hospitals, health plans, community-based organizations (CBOs), and clinical social workers to connect patients to government benefits and community-based social services while generating revenue from preventive health programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Social Care Automation Platform A unified platform that enables hospitals, health plans, and clinical social workers to identify patient social needs, connect them to community resources, rapidly enroll them in benefits, and generate revenue from preventive health programs through value-based payment arrangements.
• Equity Information Exchange (EIEx) An equity information exchange that allows cross-sector network partners to access and share information about a patient's medical history and social needs, designed to address health disparities in minority communities and coordinate homeless health care.

Quantifiable outcome

• Revenue improvement of up to $2M from Medicaid and Medicare wellness programs
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature7 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Illinois Primary Health Care Association (IPHCA)minorGTM or Marketing Partner · 28 October 2021CareAdvisors CEO Chris Gay and UI Health's Mile Square Health Center CMO presented on Illinois HFS Healthcare Transformation and social care management at IPHCA Annual Leadership Conference.
• Ann & Robert H. Lurie Children's Hospital of ChicagocoreStrategic or Co-development PartnerCareAdvisors partnered with Lurie Children's Hospital, Community Counseling Centers of Chicago (C4), and Lutheran Social Services of Illinois (LSSI) to improve children's health in Chicago's Belmont-Cragin and North Austin communities by helping children and families navigate medical and social service resources.
• Illinois Association of Medicaid Health Plans (IAMHP)coreGTM or Marketing PartnerCareAdvisors co-sponsored a webinar on social care management with IAMHP featuring panel discussions with Blue Cross Blue Shield of Illinois, Meridian Health, and other industry leaders on Medicaid innovations.
• New York Health Plan AssociationcoreGTM or Marketing PartnerCareAdvisors sponsored a webinar on Medicaid innovations in social care management hosted by the New York Health Plan Association featuring Fidelis Care.
• National Association of Health Services Executives (NAHSE)minorStrategic or Co-development PartnerCo-hosted virtual roundtable with NAHSE Public Policy Committee Detroit Chapter featuring Congresswoman Brenda Lawrence on health disparities and social determinants of health.
• Community Counseling Centers of Chicago (C4)coreStrategic or Co-development PartnerPartnership with Lurie Children's Hospital and Lutheran Social Services to help children and families navigate medical and social service resources.
• Lutheran Social Services of Illinois (LSSI)coreStrategic or Co-development PartnerPartnership with Lurie Children's Hospital and Community Counseling Centers to improve children's health through social service navigation.
• UI Health Mile Square Health CentercoreStrategic or Co-development PartnerCollaboration on social determinants of health case studies and presentations at IPHCA Annual Leadership Conference on social care management.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Unite Us: Unite Us is a leading social care coordination platform connecting health and social service providers. It is the most direct competitor to CareAdvisors, offering similar SDOH screening, referral, and outcomes tracking for hospitals, health plans, and CBOs, and has raised significantly more capital to scale nationally.
• Findhelp (formerly Aunt Bertha): Findhelp operates a social care network and closed-loop referral platform used by health plans, hospitals, and CBOs to connect people to community resources. It directly competes with CareAdvisors' Community Care Network and Government Links modules across the same customer segments.
• Healthify: Healthify provides SDOH screening, referral, and care coordination technology to health plans and providers. It overlaps directly with CareAdvisors' Social Care Automation platform and predictive analytics capabilities for high-risk patient identification.

Emerging players

• Socially Determined: Socially Determined focuses on SDOH analytics and risk stratification for health plans and life sciences companies. It is comparable to CareAdvisors' Active Insights predictive analytics module but takes an analytics-first approach rather than a full care coordination platform.

Broad incumbents

• Signify Health: Signify Health (acquired by CVS Health) provides in-home health evaluations and SDOH-focused interventions for Medicare Advantage and managed care plans. It overlaps with CareAdvisors' value-based care and social risk identification capabilities at a much larger scale.
• Cityblock Health: Cityblock Health operates a value-based care provider model serving Medicaid and dually eligible populations with integrated medical, behavioral, and social care. It addresses the same SDOH-driven care coordination challenges that CareAdvisors' platform enables, but as a risk-bearing provider rather than a software vendor.
• WellSky: WellSky offers a broad healthcare and human services technology platform including social care coordination and community resource referrals. It is comparable to CareAdvisors as a broader incumbent serving similar healthcare customers with adjacent social care workflows.
• Arcadia: Arcadia provides population health management and value-based care analytics for health systems and payers. It is comparable to CareAdvisors through its care management and population health analytics modules that compete for the same enterprise healthcare IT budget.
• Health Catalyst: Health Catalyst is a healthcare data and analytics platform serving health systems and payers with population health and value-based care capabilities. It competes with CareAdvisors' Active Insights predictive analytics at a much larger scale.

Others

• Datavant: Datavant provides health data connectivity and interoperability infrastructure for linking patient records across organizations. It is adjacent to CareAdvisors' EIEx cross-sector data exchange capability, serving as an enabling technology provider in the same health data ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/careadvisors

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds4 records

Investors6 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care Advisors