Leap360

What Leap360 does

Leap360 (legal entity LEAP360, LLC) is a private US software company founded in 2020 and headquartered in Southlake, Texas, that builds an AI-enabled, all-in-one integrated CRM and business management platform targeted primarily at small and mid-sized businesses, with a particular focus on Family Entertainment Centers (FECs), furniture retailers, restaurants, MedSpas, real estate, and non-profits. The platform combines 35+ modules across five pillars — Marketing (website builder, email campaigns, SMS, voice call reminders, social media management, campaign analytics), Sales (sales engagement, proposals & contracts, purchase orders, invoices, communication tracking, affiliate program), Online Operations (bookings & appointments, e-commerce, user accounts, product management, inventory, payments), Point of Sale (in-store sales, staff scheduling, cash register, kitchen management, reports/waivers, table ordering), and Customer Loyalty (gift cards, punch cards, memberships, loyalty rewards, coupons) — all sharing a centralized Customer 360 database. Underlying technology is cloud-hosted on Google Cloud with multi-region backups, PCI DSS-compliant payment processing, and integrated Star Micronics POS hardware (receipt and label printers, cash drawers, 2D scanners). Applied AI features include text-to-speech voice reminders, social sentiment analysis, predictive customer segmentation, and recommendation engines for promotions and packages.

Name

Leap360

Legal name

LEAP360, LLC

Website

https://leap360.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

Leap360 is a US-based SaaS company, founded in 2020 and headquartered in Southlake, Texas, that offers an AI-enabled all-in-one CRM platform with POS, marketing, bookings, and loyalty modules, primarily serving small and mid-sized Family Entertainment Centers, retailers, restaurants, and service businesses.

Ownership category

akta.pro rank

Product category

Integrated CRM and Business Management Software

NAICS

Computer Systems Design Services (541512)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Marketing Automation & Campaign Management CRM (HDAEAFAB)

akta.pro secondary industries

Loyalty, Rewards & Retention Platforms (BPAFAFAH), CPQ (Configure-Price-Quote) & Quote-to-Cash CRM Extensions (HDAEAFAK)

Keywords

• All-in-one CRM
• Marketing automation software
• Integrated point of sale
• Booking and scheduling software
• Customer loyalty platform

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Subscription Services: Tiered subscription model (Silver, Gold, Platinum, Diamond plans) with varying support levels (email only, email+chat, email+chat+phone, email+chat+phone+dedicated). Terms can be 30 days or 1 year with automatic renewal.
2. In-App Purchases: Optional in-app purchase services including auto-completion features for client/supplier info, third-party SMS integration, and paper letter services that generate transaction revenue.
3. Free Trial (Lead Generation): 60-day free trial provides access to full platform capabilities, generating qualified leads that convert to paid subscriptions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

LEAP360 is an AI-enabled all-in-one integrated CRM and business management SaaS platform that consolidates marketing automation, sales engagement, ecommerce, point of sale, bookings and appointments, inventory management, staff scheduling, and customer loyalty programs into a single cloud-based solution. The platform targets primarily small and mid-market businesses, with deep vertical specialization for Family Entertainment Centers, and is offered via tiered subscription plans (Silver, Gold, Platinum, Diamond) supported by a 60-day free trial and dedicated enterprise sales.

Product overview

LEAP360 is an AI-enabled all-in-one integrated CRM platform designed for small to enterprise businesses, particularly Family Entertainment Centers (FECs), retail, restaurants, and service businesses. The platform combines 35+ modules across five integrated pillars: Marketing (Email Campaigns, SMS, Voice Calls, Social Media Management, Campaign Analytics), Sales (Proposals & Contracts, Purchase Orders, Invoices, Affiliate Program, Communication Tracking), Online Operations (Bookings & Appointments, Ecommerce, User Accounts, Product Management, Inventory Management, Payments), Point of Sale (In-Store Sales, Staff Scheduling, Cash Register, Kitchen Management, Table Ordering, Reports/Waivers), and Customer Loyalty (Gift Cards, Punch Cards, Memberships, Loyalty Rewards, Coupons). The unified platform also includes Website Builder, Customer 360, Location Management, and Pre-built Templates. All modules share a centralized database enabling seamless data flow between marketing, sales, operations, and customer engagement features.

Differentiator

Problem solved

Functional benefit

Products and services

• LEAP360 All-in-One CRM Platform Integrated cloud-based CRM and business management platform for SMBs and mid-market businesses, particularly Family Entertainment Centers, combining marketing automation, sales engagement, ecommerce, point of sale, bookings, inventory management, staff scheduling, and customer loyalty in one system.
• Website Builder No-code drag-and-drop website builder with pre-built industry templates enabling businesses to create responsive, mobile-friendly websites without coding skills.
• Bookings & Appointments 24/7 online booking system for reservations, classes, events, tours, and appointments with automated confirmations, reminders, and rescheduling.
• Point of Sale (POS) Cloud-based point-of-sale system for in-store sales, cash register functions, refunds, and seamless integration with ecommerce and customer engagement operations.
• Ecommerce Online store with product catalogs, shopping cart, checkout, integrated marketing, and secure payment processing for omnichannel sales.
• Email Campaigns Personalized email marketing tool with drag-and-drop builder, variable data, scheduling, and trigger-based automation claiming 50% higher open rates.
• SMS Communication Text marketing service with 98% open rate supporting transactional messages, automated flows, personalization, and MMS with images and QR codes.
• Voice Call Reminders Automated voice calling system with text-to-speech conversion for appointment reminders, confirmations, and personalized customer outreach.
• Social Media Management Universal post suite for publishing across Facebook, Twitter, LinkedIn, and Instagram with scheduling, sentiment analysis, and social ad management.
• Inventory Management Real-time multi-channel inventory tracking with automated updates, reorder triggers, and stock level alerts across multiple locations.
• Staff Scheduling Time and attendance tracking with automated staff scheduling based on projected traffic, bookings, and historical data.
• POS Hardware Systems Integrated cloud-based POS hardware including Star Micronics printers, cash drawers, and barcode scanners sold through LEAP360.
• Pre-built Templates Industry-specific email and website templates with drag-and-drop customization for quick campaign and site creation.

Quantifiable outcome

• PeeknPlay increased birthday party bookings from 40% to 90% of available slots
• +11 more outcomes

Named customers14 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability9 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core and flagship.

• Star MicronicscoreTechnology or IntegrationHardware integration partnership for POS peripherals. LEAP360's cloud-based POS system seamlessly integrates with Star Micronics hardware including mC-Label3 Receipt & Label Printer (USB-C and Ethernet), CD3 Cash Drawer (5 bill/5 coin slots), BSH-20U 2D Scanner (USB with stand), and TSP 100IV Receipt Printer. This partnership ensures reliable, efficient transaction processing for LEAP360 customers.
• Google CloudcoreTechnology or IntegrationInfrastructure partnership for cloud hosting. Customer databases are hosted in Google Cloud Region closest to where customers are based (Americas: United States). Backups are replicated across multiple regions for disaster recovery. This partnership ensures high availability, security, and performance for LEAP360's cloud platform.
• EdvenSoft SolutionsflagshipStrategic or Co-development PartnerEdvenSoft Solutions is the parent company and creator of LEAP360. Described as 'A product of EdvenSoft' on the website. EdvenSoft is a global IT services company with offices in USA, UK, and India, providing innovative solutions to businesses across various industries. LEAP360 represents their flagship integrated CRM platform.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• HubSpot: All-in-one CRM platform for SMBs and mid-market, directly competing with Leap360's CRM, marketing automation, email/SMS/voice campaigns, sales engagement, and customer 360 capabilities. HubSpot's free CRM tier and broader brand create significant overlap in target customer.
• ActiveCampaign: Marketing automation and CRM platform focused on SMBs; competes directly in email campaigns, SMS, customer engagement, and automation workflows. Both target small businesses seeking integrated marketing + CRM + sales at accessible price points.
• Vagaro: All-in-one salon, spa, fitness, and family entertainment business management software. Directly competes in Leap360's FEC and wellness verticals with bookings, POS, memberships, and marketing features. Closest competitor by target customer and feature set.
• Pipedrive: Sales CRM and pipeline management platform for SMBs; competes directly with Leap360's sales engagement, proposals, contracts, and invoicing modules. Similar target market of small businesses seeking sales productivity tools.

Broad incumbents

• Zoho: All-in-one business suite with CRM, marketing automation, POS (Zoho Commerce), inventory, and operations modules. Larger, more established incumbent offering overlapping capabilities at competitive price points for SMBs.
• Salesforce: Enterprise CRM leader with SMB offerings (Starter Suite) and AppExchange ecosystem. Well-funded incumbent competing in CRM, sales engagement, marketing automation, and customer service spaces with vastly more R&D resources.
• Square (Block): POS, payments, and business management platform for SMBs. Directly competes with Leap360's POS, payments, ecommerce, and inventory modules. Backed by Block's significant balance sheet and ecosystem of business services.
• Toast: Restaurant-focused POS, payments, and business management platform. Competitor for Leap360's restaurant vertical (Charbox use case) and POS/kitchen management/table ordering modules. Public company with strong restaurant vertical focus.
• Mindbody: Wellness, fitness, and FEC business management platform with bookings, memberships, and marketing features. Direct competitor in Leap360's primary FEC vertical and adjacent wellness/MedSpa segments. Larger, more established player.
• Clover (Fiserv): POS and business management platform for SMBs from Fiserv. Competes in POS, payments, and inventory modules with deep payment processing infrastructure and broad merchant services ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/leap360crm
• LinkedInlinkedin.com/company/leap360

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Leap360