HonorBuilt
HonorBuilt provides end-to-end restaurant technology deployment, logistics, and lifecycle support — from staging and configuration to installation and 24/7 managed services — for QSR and fast-casual chains across the US, Canada, and Puerto Rico.
- Company typePrivate
- Founded2003
- HeadquartersMcdonough, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What HonorBuilt does
HonorBuilt is a privately held restaurant technology deployment and support company founded in 2003 (originally as OnsiteRIS, rebranded in December 2019) and headquartered in Peachtree City, Georgia. The company provides end-to-end technology installation, logistics, and lifecycle support services to quick service and fast-casual restaurant chains across the United States, Canada, and Puerto Rico. Its core offering spans three service divisions: Installations (new store openings, nationwide technology rollouts, structured cabling), Logistics (managed logistics, bi-coastal staging and configuration at 40,000+ sq ft facilities in Atlanta/McDonough and Phoenix, and procurement), and Support (24/7 US-based help desk, dedicated field services, and managed networks including Fortinet-based solutions).
HonorBuilt firmographics
Firmographics- Name
- HonorBuilt
- Legal name
- HonorBuilt LLC
- Website
- https://honorbuilt.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- HonorBuilt provides end-to-end restaurant technology deployment, logistics, and lifecycle support — from staging and configuration to installation and 24/7 managed services — for QSR and fast-casual chains across the US, Canada, and Puerto Rico.
- Ownership category
- akta.pro rank
HonorBuilt industry classification
Industry- Product category
- Restaurant Technology Deployment Services
- NAICS
- Facilities Support Services (56121)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- IT Service Desk & End-User Support (L1/L2) (BPAAACAA)
Keywords
Where HonorBuilt is headquartered
LocationHeadquarters
- HQ city
- Mcdonough
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
HonorBuilt business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Technology Installation Services: End-to-end installation services for restaurant technology including POS systems, KDS, digital menu boards, kiosks, structured cabling, networking equipment, security cameras, and audio/video systems. Revenue is generated through project-based fees for new store openings and technology rollouts.
- Managed Logistics Services: Hardware procurement, warehousing, staging, configuration, and shipping services. Includes hot spare inventory management, store-in-a-box warehousing, and full lifecycle management of equipment.
- Managed Network Services: 24/7 network monitoring, management, and support services including managed firewalls, outage troubleshooting, whitelisting, and network coverage solutions.
- Dedicated Field Services: On-site technical support with dedicated technicians assigned to specific locations, annual wellness visits, and next-day response for critical issues (response within 8 hours, typically same day).
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
HonorBuilt product offering
Product offeringCore offering
HonorBuilt is an end-to-end restaurant technology deployment partner that installs, stages, configures, and supports technology systems (POS, KDS, digital menu boards, kiosks, networking, cabling, and surveillance) for quick service and fast casual restaurant chains. The company operates bi-coastal logistics centers in Atlanta and Phoenix with a 250+ full-time W2 technician workforce, providing nationwide coverage across all 50 states plus Canada and Puerto Rico.
Product overview
HonorBuilt is a technology installation, logistics, and support services company serving restaurant and retail brands. The company operates three core service divisions: Installations (New Openings, Technology Rollouts, Structured Cabling), Logistics (Managed Logistics, Staging and Configuration, Procurement), and Support (Rapid Response Support, Dedicated Field Services, Managed Networks). Within New Openings, they install and configure a comprehensive suite of restaurant technologies including POS/KDS systems, Kiosks, Indoor and Outdoor Digital Menu Boards, Networking and Data Management infrastructure, Security/CCTV Surveillance, Audio/Video systems, IoT devices, Cellular Failover solutions, and Headsets. The company leverages dual-coast logistics centers in Atlanta and Phoenix for staging and configuration operations, supported by a W2 employee workforce.
Differentiator
Problem solved
Functional benefit
Products and services
- New Openings
Quantifiable outcome
- 95% first call resolution rate for support calls
- +5 more outcomes
Companies that use HonorBuilt
Customer profileNamed customers19 records
Segments3 records
Ideal customer profiles2 records
HonorBuilt technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
HonorBuilt partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- QSR Automations by CrunchtimecoreStrategic partnership for kitchen display system (KDS) deployments. HonorBuilt serves as implementation and staging partner for QSR Automations products including ConnectSmart Kitchen. Collaboration spans multiple brands including Zaxby's, Mellow Mushroom, Jim 'N Nicks, Starbird Chicken, Pizza Ranch, and Black Bear Diner.
- Qu (Qu Beyond)coreHonorBuilt is one of Qu's preferred implementation and staging partners for POS deployments. Successfully completed Golden Corral's 350-location rollout and Church's Chicken's 900+ location conversion to Qu POS. Multi-partner collaboration includes Decision Logic and Point B Consultants.
- Decision Logic SolutionscorePartner for back-office system standardization. Part of the Golden Corral transformation project, providing web and mobile solutions integrated with Qu POS.
- Point B ConsultantsminorConsulting partner in the multiparty collaboration for Golden Corral's technology transformation project.
- XenialcoreTechnology partner for POS and digital menu board installations. HonorBuilt handles installation of Xenial POS and Digital Menu Boards for customer deployments including Duck Donuts and Denny's new openings.
- FortinetcoreTechnology partnership for managed network solutions. HonorBuilt integrates Fortinet's full spectrum of networking technologies including FortiExtender for cellular failover, managed switches, and managed wireless access points across WOWorks brands.
- Revel SystemscoreStrategic partnership for POS deployment projects. HonorBuilt and Revel successfully implemented the Revel POS platform across 130+ Black Rock Coffee locations over 8 weeks. Partnership sets standards for operational excellence in the industry.
- GPS HospitalitycorePartnership with GPS Hospitality for Burger King Sizzle remodels under the 'Reclaim the Flame' initiative. HonorBuilt handles technology removal and new hardware installation for the nationwide remodel program.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
HonorBuilt competitors and assessment
Company assessmentDirect peers
- Stratix Corporation: Stratix provides end-to-end enterprise mobility and IT lifecycle management services including staging, deployment, and ongoing support for multi-site enterprises. Closely comparable to HonorBuilt in single-vendor, full-lifecycle deployment model and focus on consistent nationwide execution.
- Velociti: Velociti is a technology deployment and lifecycle services firm specializing in multi-site rollouts for retail, restaurant, and logistics customers. Comparable to HonorBuilt in providing nationwide installation, staging, and managed support for distributed enterprise technology environments.
Broad incumbents
- CDW Corporation: CDW is a large multi-billion-dollar IT solutions and services provider offering hardware procurement, configuration, deployment, and managed services. While not restaurant-specialized, CDW competes for the same enterprise IT deployment contracts and has significantly greater scale and procurement leverage.
- Insight Enterprises: Insight is a global IT solutions integrator offering hardware, software, deployment, and managed services to enterprise and mid-market clients. Competes with HonorBuilt for large multi-site technology deployment engagements, with broader portfolio but less restaurant-vertical specialization.
- Convergint Technologies: Convergint is a large systems integrator specializing in security, audiovisual, and IT infrastructure deployments for multi-site enterprises. Overlaps with HonorBuilt in structured cabling, security camera, and network installation work, though with a stronger security and AV emphasis.
- Connection (Enterprise Solutions): Connection is an IT solutions and services provider offering procurement, configuration, deployment, and managed services. Comparable as a broad IT services competitor that can deliver end-to-end multi-site technology deployments to enterprise customers.
- SHI International: SHI is a large IT solutions and services company combining hardware/software procurement, deployment, and managed services. Competes for enterprise deployment contracts with greater scale and broader geographic footprint than HonorBuilt.
- Computacenter: Computacenter is a European-headquartered IT infrastructure services provider with US operations, offering deployment, managed services, and supply chain solutions. Comparable in providing enterprise-scale technology deployment and lifecycle services across multi-site customer footprints.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
HonorBuilt social profiles
Digital presenceHonorBuilt financial estimates
Financial estimateRevenue estimate
Valuation estimate
HonorBuilt leadership team
Management profileNumber of profiles
Profiles8 records
HonorBuilt funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HonorBuilt M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HonorBuilt
What does HonorBuilt do?
HonorBuilt is an end-to-end restaurant technology deployment partner that installs, stages, configures, and supports technology systems (POS, KDS, digital menu boards, kiosks, networking, cabling, and surveillance) for quick service and fast casual restaurant chains. The company operates bi-coastal logistics centers in Atlanta and Phoenix with a 250+ full-time W2 technician workforce, providing nationwide coverage across all 50 states plus Canada and Puerto Rico.
Is HonorBuilt a public or private company?
HonorBuilt is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was HonorBuilt founded?
HonorBuilt was founded in 2003. It employs 51 to 100 people.
Where is HonorBuilt based?
HonorBuilt is headquartered in Mcdonough, United States, in the North America region.
How does HonorBuilt make money?
Four revenue lines are on record. Technology Installation Services are the primary driver. The others are managed Logistics Services, managed Network Services and dedicated Field Services.
Who are HonorBuilt's main competitors?
Direct peers on record are Stratix Corporation and Velociti. Broad incumbents are CDW Corporation, Insight Enterprises, Convergint Technologies, Connection (Enterprise Solutions), SHI International and Computacenter.
Does HonorBuilt have an API?
No public API is recorded for HonorBuilt.
What industry is HonorBuilt in?
HonorBuilt's product category is Restaurant Technology Deployment Services. Its primary akta.pro industry code is BPAAACAA, IT Service Desk & End-User Support (L1/L2). Its NAICS code is 56121 and its SIC code is 8744.