What Genesis Technologies does

Genesis Technologies, operating under the brand name genesisONE, is a managed print services (MPS) provider founded in 1991 and headquartered in Northbrook, Illinois, with an additional office in Chicago. The company sells and services office printing equipment from recommended brands including HP, Canon, Xerox, Kyocera, and Zebra, and delivers managed services covering remote monitoring, automated supply replenishment, field repair, and quarterly business reviews. It targets enterprises and mid-market customers across healthcare, education, manufacturing and logistics, non-profit, and hybrid-workforce verticals, with a documented emphasis on consolidating multiple equipment, toner, and service vendors into a single relationship.

The underlying technology stack combines a remote monitoring and automated supply-replenishment engine with a software suite spanning print management (secure print, follow-me printing, user and device accounting, virtual print servers), document management, and print security (intrusion detection, hard drive image overwrite, AES-bit encryption, SIEM integration). The company integrates with third-party platforms including PrinterLogic, PaperCut, uniFLOW, HP Security Manager, Kofax, RightFax, and EKM Insight, and participates in the HP Amplify Impact program at the Changemaker level. A nationwide network of factory-certified technicians provides on-site service, supported by Tier 1 technical phone support for remote workers.

GenesisONE generates revenue through four streams: managed print services (recurring), office equipment sales (hardware), software solutions (subscription/recurring, bundled with MPS or standalone), and field service and support (professional services). Pricing is quote-based and customized per customer, with financing options available through HPEFS. The go-to-market is enterprise field sales for larger accounts supplemented by inside sales for mid-market, with brand awareness and customer engagement supported by content marketing, social media, email newsletters, and customer events. The company has remained privately held since founding, led by CEO Michael Kahn, with no disclosed external funding rounds or institutional investors.

Name

Genesis Technologies

Legal name

Genesis Technologies

Website

https://mygenesis1.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Genesis Technologies (operating as genesisONE) is a managed print services provider offering print management software, office equipment sales, and nationwide field service for hybrid-workplace customers across healthcare, education, manufacturing, logistics, and non-profit sectors.

Ownership category

akta.pro rank

Product category

Managed Print Services

NAICS

Printing and Related Support Activities (323), Commercial and Service Industry Machinery Manufacturing (33331)

SIC

Computer & Office Equipment (3570), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL), Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Managed Print Services (MPS) & Fleet Support (Copiers/Printers, Supplies, Maintenance, Cost Control) (EDAEAJAJ)

Keywords

• Managed print services
• Print management software
• Document management software
• Print security solutions
• Office equipment services

Headquarters

HQ city

Northbrook

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Managed Print Services (MPS): Ongoing managed print services including equipment maintenance, toner delivery, automated supply replenishment, and quarterly business reviews. Customers benefit from reduced print costs (approximately 30%) and consolidated vendors.
2. Office Equipment Sales: Sale of printers, copiers, multifunction devices (MFPs), and supplies from partner brands including HP, Canon, Xerox, Kyocera, and Zebra
3. Software Solutions: Print management software, document management software, and print security software solutions sold as part of MPS packages or standalone offerings
4. Service and Support: Field service for printer and copier repairs, technical support, and equipment maintenance performed by factory-certified technicians across a nationwide network

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Genesis Technologies, doing business as genesisONE, delivers managed print services (MPS) for U.S. businesses, encompassing remote-monitored print fleet management, automated toner and supply replenishment, field service from certified technicians, and software for print management, document management, and print security. It distributes office equipment from HP, Canon, Xerox, Kyocera, Zebra, and Brother alongside its services, with tailored solutions for hybrid workplaces that consolidate equipment, supplies, and service into a single vendor relationship.

Product overview

Genesis Technologies (doing business as genesisONE) is a managed print services (MPS) provider offering a unified platform of print management solutions. The core offering centers on Managed Print Services supplemented by Hybrid Work Solutions for remote workforces, Equipment Service for nationwide printer/copier repair, and Sustainability Solutions for environmental initiatives. The software portfolio includes Enterprise Print Management Software, Document Management Software, and Print Security Software with features like Secure Print, Follow Me Print, User/Device Accounting, Virtual Print Server, and Digital Fax. The company also distributes office equipment including MFPs, copiers, and specialty printers from partner brands HP, Canon, Xerox, Kyocera, Zebra, and Brother. The integrated offering allows customers to achieve approximately 30% print cost reduction while addressing hybrid workplace needs.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Print Services (MPS) Core managed print services offering that helps businesses control print environments, reduce costs by approximately 30%, and minimize environmental impact through automated toner replenishment and proactive service monitoring. Targets healthcare, education, manufacturing, logistics, and non-profit organizations.
• Hybrid Work Solutions Print solutions designed for remote and hybrid workforces, including work-from-home add-ons with curated devices, e-commerce supplies purchasing, Tier 1 technical phone support, consolidated billing back to corporate account, and integration with the HP Smart App for mobile printing and scanning.
• Equipment Service Nationwide printer and copier repair services delivered through a network of factory-certified technicians, with remote monitoring for proactive maintenance and high first-call visit completion rates.
• Sustainability Solutions Environmental sustainability offerings including toner and ink cartridge recycling with prepaid shipping labels, the PrintReleaf paper-offset program for reforestation, and participation in the HP Sustainability Partner Program.
• Enterprise Print Management Software Comprehensive print management software including secure print release, follow-me printing, user and device accounting, virtual print servers, driver management, and quarterly business reviews.
• Document Management Software Software for managing paper, electronic, and digital documents, providing workflow evaluation, cost control, efficiency improvement, and compliance support.
• Print Security Software Security software protecting print infrastructure with user accounting, private printing, page and cost reduction, mobile print, printer driver optimization, startup protection, whitelisting, intrusion detection, hard-disk image overwrite, AES encryption, and SIEM integration.
• Office Equipment (HP, Canon, Xerox, Kyocera, Zebra, Brother) Sale of multi-function printers (MFPs), copiers, and specialty printers (including barcode/label printers) from recommended brand partners HP, Canon, Xerox, Kyocera, Zebra, and Brother, delivered as part of managed print services packages.

Quantifiable outcome

• Reduce print costs by approximately 30%
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• HPcoreStrategic or Co-development PartnerHP Amplify Impact partnership at the highest Changemaker level. HP is a key equipment and supply partner providing printers, MFPs, and sustainable toner cartridges. HP provides self-healing security features, HP Security Manager software, and sustainability programs including PrintReleaf for paper offset.
• PrintReleafminorStrategic or Co-development PartnerPartnership to help customers collectively offset paper consumption by reforesting standard trees. Customers can sign up for the PrintReleaf program to have their paper usage offset through tree planting at reforestation projects.
• CanoncoreChannel Partner/ Reseller/ DistributorCanon is the largest copier manufacturer in the world and a recommended brand partner. Canon dealers must go through rigorous training and onboarding process. Canon is a leader in automated toner replenishment and automated service alerts.
• XeroxcoreChannel Partner/ Reseller/ DistributorRecommended brand partner. Xerox is known for high-end workgroup multi-function device products providing quality and value as well as production level machines with robust solution set and extensive corporate America support experience.
• KyoceracoreChannel Partner/ Reseller/ DistributorRecommended brand partner known for reliable, easy-to-use products capable of producing high-quality prints in large volumes. Kyocera parts are designed to last longer providing lower total cost of ownership.
• ZebracoreChannel Partner/ Reseller/ DistributorRecommended brand partner - leading provider of barcode printers, products, and supplies widely used in healthcare, warehousing, retail, hospitality and other industries for asset tracking and management.
• HPEFS (Hewlett Packard Enterprise Financial Services)minorOthersFinancial services partner offering payment and asset management options to help address budget challenges, release capital from existing workplace assets, and defer new technology payments without compromising business goals.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Marco Technologies: Mid-market U.S.-based managed services and MPS provider headquartered in the Midwest (St. Cloud, MN), serving similar mid-market and enterprise customers with print, document, and IT services. Closely comparable in scale, geography, and go-to-market motion.
• Ricoh USA: Major OEM and direct managed print services provider competing with genesisONE for enterprise MPS contracts. Overlaps in target verticals (healthcare, education, manufacturing) and product portfolio (printers, MFPs, software, services).
• Konica Minolta Business Solutions U.S.A. Global OEM offering managed print services, document management software, and production print hardware. Directly competes with genesisONE in enterprise MPS deals and shares partnership-style channel economics with similar vertical customers.
• ImageQuest: Mid-market managed print and IT services provider serving small-to-midsize businesses across the U.S. Comparable in customer segment (SMB/mid-market), service portfolio (MPS, document management, security), and partnership-led delivery model.
• Novatech: Privately held managed print, document, and IT services provider serving mid-market and enterprise customers across the southeastern U.S. Highly comparable in service mix (MPS, software, equipment), vertical focus, and recurring managed-services model.
• Toshiba America Business Solutions: OEM offering managed print services, multifunction devices, and document workflow software. Direct competitor in enterprise MPS with comparable product breadth and similar vertical targets (healthcare, education, legal).
• Sharp Electronics Corporation: OEM offering managed print services and multifunction printers, with a strong mid-market channel and direct enterprise MPS programs. Comparable product portfolio and customer segments, including healthcare and education.

Broad incumbents

• Canon U.S.A. Global OEM incumbent offering managed print services and multifunction devices. Functions both as genesisONE's partner (recommended brand) and as a direct MPS competitor, with overlapping vertical focus and product portfolio.
• HP (HP Managed Print Services): Largest OEM and direct managed print services competitor—and simultaneously genesisONE's most important partner (HP First Platinum Partner, HP MPS Best in Class). Comparable product breadth but vastly larger scale and direct-to-enterprise programs that compete with channel partners.
• Xerox: Global OEM incumbent offering MPS, production print hardware, and document management software at enterprise scale. Overlaps with genesisONE across the full MPS stack but at materially larger scale and broader portfolio.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/GenesisTweet
• YouTubeyoutube.com/@mygenesisONE
• Facebookfacebook.com/GenesisTechnologies
• LinkedInlinkedin.com/company/mygenesis1

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Genesis Technologies