Telepresenz
Telepresenz is a private AI software company selling a unified industrial platform — SmartOPS™ (workflow automation), SmartEYE™ (computer vision safety), and SmartITM™ (AI training) — to enterprise customers in manufacturing, oil & gas, energy, mining, and aerospace across 25+ countries.
- Company typePrivate
- Founded2018
- HeadquartersEdison, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Telepresenz does
Telepresenz is a privately held industrial AI software company founded in 2018 that sells a unified platform for frontline workforce operations and safety. The platform is composed of three integrated modules: SmartOPS™, an AI-powered workflow automation and CMMS product with remote assistance, GPS-triggered workflows, SLA logic, and predictive maintenance; SmartEYE™, a real-time computer vision system that ingests video from CCTV, bodycams, drones, and mobile devices to detect PPE compliance, defects, anomalies, and HSE hazards at claimed 99.9% accuracy; and SmartITM™, an AI-driven training and knowledge management system that captures expert know-how via video, voice, and screen recording and exposes it through a natural-language "Virtual Expert" search. All three modules share an edge-computing and cloud architecture with deep API integrations into SAP, Oracle, IBM Maximo, Salesforce, MES, SCADA, IoT, and LMS systems, and are deployed on AWS or Microsoft Azure with AES-256 encryption and GDPR-ready data controls.
The company targets enterprise buyers in heavy industry — manufacturing, oil & gas, energy utilities, mining, aerospace, and facility management — through a direct enterprise field-sales motion with 24-hour response times, industry-specialist matchmaking, and proof-of-concept demos. Revenue is generated from SaaS subscriptions (annual billing, custom-priced by deployment size and module selection) plus implementation and professional services delivered through a three-phase Assess, Configure & Deploy, Optimize & Grow process. Pricing is not publicly disclosed. Go-to-market is supported by a digital-first marketing presence with demo-driven CTAs, customer testimonials, and industry-specific content, plus a global office network spanning the US (Holmdel, NJ headquarters), India (Bangalore R&D), Netherlands (R&D hub), UK (sales/support), and UAE/Qatar (Middle East sales/support).
Telepresenz claims 500+ deployments across 25+ countries and an enterprise customer base that includes Singapore PUB, TATA Power, Glencore, Honeywell, Seadrill, Embraer, Curtiss Wright, Micron Technology, CSL, Daifuku, and Fortescue. The firm operates with a lean team of 11–50 employees, has no disclosed funding rounds or institutional ownership, and presents as an independent private company. Leadership disclosed in the input materials is limited to co-founder and Chief Revenue Officer Ritesh Tolia; no broader management team, board, or investor information is available.
Telepresenz firmographics
Firmographics- Name
- Telepresenz
- Legal name
- Telepresenz
- Website
- https://telepresenz.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Telepresenz is a private AI software company selling a unified industrial platform — SmartOPS™ (workflow automation), SmartEYE™ (computer vision safety), and SmartITM™ (AI training) — to enterprise customers in manufacturing, oil & gas, energy, mining, and aerospace across 25+ countries.
- Ownership category
- akta.pro rank
Telepresenz industry classification
Industry- Product category
- Industrial AI Software
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Video Telematics, ADAS & AI Dashcams (TLAEAFAG)
- akta.pro secondary industry
- Mining Automation, Telematics & Fleet Management Systems (IMAKANAK)
Keywords
Where Telepresenz is headquartered
LocationHeadquarters
- HQ city
- Edison
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Telepresenz business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: AI-powered platform delivered as subscription service. Includes SmartOPS™, SmartEYE™, and SmartITM™ as integrated or standalone modules. Enterprise licensing model with implementation and support services.
- Implementation & Professional Services: Three-step implementation process (Assess, Configure & Deploy, Optimize & Grow) with hands-on support. Includes discovery phase, configuration, deployment, and ongoing optimization services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Platform License |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Telepresenz product offering
Product offeringCore offering
Telepresenz provides an AI-powered industrial intelligence platform consisting of three integrated products: SmartOPS™ (workflow automation and CMMS), SmartEYE™ (computer vision safety monitoring for PPE compliance and defect detection), and SmartITM™ (AI-driven training and knowledge management). The platform combines computer vision, machine learning, edge computing, and workflow automation to streamline frontline operations for industrial organizations in manufacturing, oil & gas, energy, mining, aerospace, and facility management.
Product overview
Telepresenz is an AI-powered Smart Field Service and Remote Workforce Platform consisting of three integrated core products: SmartOPS™ (workflow automation and CMMS), SmartEYE™ (computer vision safety monitoring), and SmartITM™ (AI-driven training and knowledge management). These three solutions operate as a unified platform on a shared AI ecosystem, with edge computing and cloud deployment options, designed specifically for frontline workers in industrial environments including manufacturing, oil & gas, energy utilities, and facility management.
Differentiator
Problem solved
Functional benefit
Brands
- SmartOPS™: AI-powered workflow automation platform for field service and operations management, including CMMS capabilities, real-time analytics, and remote assistance.
- SmartEYE™
- SmartITM™
Products and services
- SmartOPS™ AI-powered workflow automation platform and CMMS solution that unifies frontline operations, including guided workflows, remote assistance via video, automated reporting, GPS-based triggers, and SLA compliance management with a business logic engine. Designed for industrial enterprises to optimize processes, reduce delays, and support safer operations.
- SmartEYE™ Real-time computer vision and AI-powered safety monitoring platform that detects PPE compliance, identifies workplace hazards, monitors quality, detects defects, and provides continuous HSE compliance checking across multiple sites. Processes video feeds from CCTV, bodycams, drones, or mobile devices with 99.9% accuracy.
- SmartITM™ AI-powered training and task management platform that captures expert know-how via video, voice, or screen recording, creates searchable SOPs and training modules, and provides just-in-time learning accessible on any device including offline. Includes AI-driven Virtual Expert natural language search for retrieving exact knowledge snippets.
Quantifiable outcome
- 30% fewer safety incidents
- +11 more outcomes
Companies that use Telepresenz
Customer profileNamed customers18 records
Segments9 records
Ideal customer profiles4 records
Telepresenz technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability12 records
Feature5 records
Telepresenz partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- SAPcoreIntegration partnership for seamless data flow between Telepresenz platform and SAP ERP systems. Enables automatic synchronization of operational data, asset information, and work orders between systems.
- OraclecoreIntegration partnership enabling connection between Telepresenz platform and Oracle enterprise systems. Supports unified data flow and automated workflow triggers.
- IBM MaximocoreIntegration with IBM Maximo CMMS for asset management and maintenance operations. Enables two-way data synchronization for work orders, assets, and compliance data.
- SalesforcecoreIntegration partnership for connecting frontline operations data with Salesforce CRM. Enables operational insights within existing sales and service workflows.
- AWScoreCloud infrastructure partnership using AWS for secure, scalable hosting. Platform deployed on AWS with enterprise-grade security, encryption, and compliance capabilities.
- Microsoft AzurecoreAlternative cloud infrastructure option using Microsoft Azure for customers requiring Azure-based deployments. Provides flexibility in cloud deployment preferences.
Scale indicators16 records
Recent moves6 records
Expansion highlights5 records
Telepresenz competitors and assessment
Company assessmentDirect peers
- Intenseye: Intenseye provides AI-powered computer vision for workplace safety and PPE compliance in industrial environments, the closest direct match to Telepresenz's SmartEYE offering. Both vendors target manufacturers and heavy-industry buyers with real-time video analytics for hazard detection.
- Poka: Poka is a frontline worker knowledge sharing and training platform for manufacturers, closely aligned with Telepresenz SmartITM. Both turn tribal knowledge into searchable training content for industrial teams.
- Voxel AI: Voxel applies computer vision to workplace safety, using existing cameras to detect hazards, PPE non-compliance and risky behavior in industrial settings. Highly comparable product surface to Telepresenz SmartEYE with overlapping industrial buyer persona.
- SafetyCulture: SafetyCulture provides workplace inspections, safety observations and asset operations software to industrial and frontline customers, substantially overlapping with Telepresenz's safety, workflow and training modules across similar buyer personas.
- MaintainX: MaintainX is a mobile-first CMMS and operations platform for frontline industrial teams, directly comparable to Telepresenz SmartOPS workflow and CMMS functionality. Both vendors target maintenance, safety and operations workflows for industrial workforces.
Broad incumbents
- Honeywell Forge: Honeywell Forge is Honeywell's enterprise performance and connected-worker software suite, overlapping with Telepresenz's industrial safety, operations and building systems offerings. Notably, Honeywell itself is a Telepresenz customer.
- IBM Maximo Application Suite: IBM Maximo is the dominant enterprise CMMS/EAM platform that Telepresenz explicitly integrates with. It represents a broad-incumbent counterpart in asset management and maintenance workflows with overlapping buyer personas.
Emerging players
- Protex AI: Protex AI applies privacy-preserving computer vision to detect unsafe behavior and PPE violations in workplaces. Comparable to SmartEYE but with a tighter behavioral-analytics focus and a smaller industrial footprint than Telepresenz.
- Augury: Augury applies AI and sensors to asset health and reliability for industrial customers. Adjacent to Telepresenz's predictive maintenance and workflow capabilities but more focused on machine-condition monitoring than vision safety.
- Intelex Technologies: Intelex provides EHS and quality management software for industrial customers, overlapping with Telepresenz's HSE compliance, safety monitoring and workflow modules. Less AI/computer-vision centric than Telepresenz.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Telepresenz social profiles
Digital presenceTelepresenz compliance and trust
Trust signalCompliance2 records
Telepresenz financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telepresenz leadership team
Management profileNumber of profiles
Profiles1 record
Telepresenz funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telepresenz M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telepresenz
What does Telepresenz do?
Telepresenz provides an AI-powered industrial intelligence platform consisting of three integrated products: SmartOPS™ (workflow automation and CMMS), SmartEYE™ (computer vision safety monitoring for PPE compliance and defect detection), and SmartITM™ (AI-driven training and knowledge management). The platform combines computer vision, machine learning, edge computing, and workflow automation to streamline frontline operations for industrial organizations in manufacturing, oil & gas, energy, mining, aerospace, and facility management.
Is Telepresenz a public or private company?
Telepresenz is a private company. It is classified as unknown and is currently operating.
When was Telepresenz founded?
Telepresenz was founded in 2018. It employs 11 to 50 people.
Where is Telepresenz based?
Telepresenz is headquartered in Edison, United States, in the North America region.
How does Telepresenz make money?
Two revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are implementation & Professional Services.
Who are Telepresenz's main competitors?
Direct peers on record are Intenseye, Poka, Voxel AI, SafetyCulture and MaintainX. Broad incumbents are Honeywell Forge and IBM Maximo Application Suite. Emerging players are Protex AI, Augury and Intelex Technologies.
Does Telepresenz have an API?
Yes. Telepresenz features a robust API that allows seamless integration with major ERP, CMMS, and LMS systems. The API enables data to flow automatically between core business systems and frontline operations without manual entry. Specific API protocol type (REST, GraphQL, etc.), authentication method, rate limits, and versioning are not specified in available source material.
What industry is Telepresenz in?
Telepresenz's product category is Industrial AI Software. Its primary akta.pro industry code is TLAEAFAG, Video Telematics, ADAS & AI Dashcams, with a secondary code of IMAKANAK, Mining Automation, Telematics & Fleet Management Systems. Its NAICS code is 54151 and its SIC code is 7373.