Imaging Office Systems
Imaging Office Systems is an Indiana-based, employee-owned information management company founded in 1972 that delivers document management, enterprise scanning, cloud workflow automation, secure storage, and PDF accessibility remediation to enterprise, government, education, healthcare, and manufacturing customers across the Midwest.
- Company typePrivate
- Founded1972
- HeadquartersColumbia City, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Imaging Office Systems does
Imaging Office Systems (IOS) is an Indiana-based, employee-owned information management company founded in 1972 that sells document management, workflow automation, enterprise scanning, cloud platform, secure storage, and accessibility-compliance services to enterprise, government, education, healthcare, and manufacturing customers in the United States. Its core technology stack is centered on the Director intelligent content management platform — which unifies capture, forms, archiving, automated routing, and audit trails — complemented by proprietary Capture software for OCR and metadata extraction, four regional document-conversion facilities processing more than 5 million images per month, climate-controlled off-site storage with chain-of-custody tracking, and Cloud Services delivered on AWS. The portfolio also includes Accessibility on Demand (AI-powered PDF remediation against WCAG 2.1/2.2 AA, PDF/UA, and Section 508), a Digital Mailroom offering for inbound mail and accelerated check deposits, an Objectif Lune OL Connect document composition partnership, and a co-branded Eco Shred NAID AAA certified destruction service.
IOS makes money through a mix of recurring and one-time streams: multi-year cloud and SaaS subscriptions (Director, Cloud Services, Accessibility on Demand, hardware/software support contracts), professional services and consulting for implementation and integration, project-based enterprise scanning and document conversion, and managed secure-storage services billed over contract terms. Pricing is quote-based, not publicly disclosed, and engagement is enterprise field sales — a National Sales Manager plus regional account managers supported by Digital Transformation Specialists operating out of Columbia City (HQ), Indianapolis, Schaumburg, and Wichita. Customer segments are explicit verticals (government, education, healthcare, manufacturing, and enterprise/knowledge work), with named logos including Allen County, Crate & Barrel, Cummins Engine, GE Aviation, Cook Medical, Lockton, Wichita Public Schools, and Smith Systems. The company integrates its platforms with SAP, Oracle, Microsoft Dynamics, Hyland OnBase, OpenText, Tungsten Automation, Skyward SIS, and various AWS services, and maintains premier-partner status with Hyland. IOS is bootstrapped, employee-owned, and has no disclosed external funding or acquisition activity.
Imaging Office Systems firmographics
Firmographics- Name
- Imaging Office Systems
- Legal name
- Imaging Office Systems, Inc.
- Website
- https://imagingoffice.com
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Imaging Office Systems is an Indiana-based, employee-owned information management company founded in 1972 that delivers document management, enterprise scanning, cloud workflow automation, secure storage, and PDF accessibility remediation to enterprise, government, education, healthcare, and manufacturing customers across the Midwest.
- Ownership category
- akta.pro rank
Imaging Office Systems industry classification
Industry- Product category
- Enterprise Content Management
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Software Publishers (51321), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Web Search Portals, Libraries, Archives, and Other Information Services (519)
- SIC
- Services-Computer Processing & Data Preparation (7374), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Document Scanning & Imaging (Paper-to-Digital Conversion) (BPAAAKAA)
- akta.pro secondary industries
- Records Digitization & Archiving (Legacy Files, Retention Support) (BPAAAKAG), Data Entry & Form Processing (Manual Keying, Validation) (BPAAAKAC), Image/Document Quality Assurance (QC), Redaction & Compliance Prep (BPAAAKAK), Data Cleansing, Standardization & De-duplication (BPAAAKAE)
Keywords
Where Imaging Office Systems is headquartered
LocationHeadquarters
- HQ city
- Columbia City
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Imaging Office Systems business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Professional Services and Consulting: Implementation, consulting, and system integration services for document management, workflow automation, and digital transformation. Includes assessment, migration, custom development, and training.
- Cloud Services and Platform Subscriptions: SaaS/PaaS solutions for document management, workflow automation, and remote work infrastructure delivered as recurring subscriptions.
- Enterprise Scanning and Document Conversion: High-volume document digitization services processing paper, microfilm, and legacy formats. Billed per project or per volume.
- Secure Document Storage: Off-site climate-controlled document storage with on-demand digital retrieval, chain-of-custody tracking, and automated retention/disposal.
- Accessibility on Demand: Automated PDF accessibility remediation services for compliance with WCAG, PDF/UA, and Section 508 standards.
- Hardware Maintenance and Software Support: Annual maintenance and support contracts for hardware and software, including help desk, system health checks, and upgrades.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Accessibility on Demand offers Standard, Enhanced (95%+ guaranteed), and Expert (99%+ human-verified) tiers for sensitive documents. |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
Imaging Office Systems product offering
Product offeringCore offering
Imaging Office Systems sells and implements an enterprise content management platform (Director) along with cloud-based document management, AI-powered document capture, workflow automation, high-volume document scanning, secure off-site storage, and professional services. Its core products automate how organizations capture, route, approve, and archive documents, with integrations into SAP, Oracle, Microsoft Dynamics, Hyland OnBase, and OpenText. The customer base spans government, education, healthcare, manufacturing, and large enterprises that need to digitize paper records and meet regulatory compliance.
Product overview
Imaging Office Systems delivers a comprehensive information management platform consisting of multiple integrated products and services. The core platform is Director, an intelligent content management system that unifies document capture, forms, and archiving. This is complemented by Cloud Services providing platform-as-a-service solutions, Document Management (Content IQ) with AI-powered indexing, Enterprise Scanning for high-volume digitization processing 5M+ images monthly, Secure Storage with climate-controlled off-site facilities, Remote Work Solutions, and Professional Services. The portfolio also includes specialized offerings: Accessibility on Demand for PDF remediation, Objectif Lune OL Connect for document composition automation, Eco Shred for secure destruction, and ScanPro microfilm scanners. Products integrate with major ERP systems (SAP, Oracle, Microsoft Dynamics), ECM platforms (Hyland OnBase, OpenText), and offer cloud deployment options for hybrid work environments.
Differentiator
Problem solved
Functional benefit
Brands
- Director: Intelligent content management platform that captures, organizes, searches, and automates documents across organizations, focusing on ease of use, faster implementation, and lower total cost of ownership compared to large ECM platforms.
- Accessibility on Demand™
- Objectif Lune
Products and services
- Director Intelligent Content Management Platform Intelligent content management platform that captures, organizes, searches, and automates documents across organizations; unifies capture, forms, and archiving into one intelligent ecosystem for mid-size operations and large multi-department environments.
- Accessibility on Demand (AoD) Automated PDF accessibility remediation service converting scanned or digital PDFs into fully accessible, audit-ready documents compliant with WCAG 2.1/2.2 AA, PDF/UA, and Section 508 standards at up to 95% less cost than manual remediation.
- Digital Mailroom Solution Centralized mail intake and processing service that reroutes organizational mail to an IOS-managed PO Box, scans incoming documents, delivers them via encrypted digital platform, identifies and fast-tracks checks, and enables remote access to digital records.
- Cloud Services Platform-as-a-service and cloud-based document management solutions modernizing workflows with secure cloud infrastructure, AI-powered document processing, and remote collaboration; includes automated capture, data extraction, routing, approvals, and records retention.
- Document Management (Content IQ) Enterprise document management software enabling capture, storage, search, security, and automation of documents with AI-powered indexing, centralized digital repository with full-text search, automated invoice and AP workflows, HR onboarding automation, contract routing, and quality compliance workflows.
- Enterprise Scanning High-volume document digitization service transforming paper records, microfilm, and legacy records into structured, searchable digital information; processes more than 5,000,000 images monthly across four advanced document conversion facilities with automated metadata extraction and direct import into ECM platforms.
- Secure Storage Off-site document storage with purpose-built, climate-controlled facilities featuring chain-of-custody tracking, digital retrieval on demand (often same business day), and automated disposal timeline management; supports HIPAA, SOC 2, and industry-specific retention requirements.
- Remote Work Solutions Cloud-based workflow management, storage, virtual desktops, and real-time collaboration tools enabling secure remote team access to data from any source; includes paperless document management, rules-based distribution, smart capture with automated routing, and RPA-powered automation.
- Professional Services Consulting and implementation services for information management and workflow systems with 274 collective years of experience; includes legacy system migrations, ERP/HR/accounting system integrations, AP automation, document routing and approval workflow design, forms digitization, and ongoing support with help desk and system health checks.
- Objectif Lune OL Connect Document composition and automation technology partnership automating manual processes for creating, managing, and distributing transactional and promotional documents; enables personalized communications with conditional content, variable text, dynamic images, and multi-channel delivery (email, web, print, SMS) as middleware extending ERP, CRM, and legacy systems.
- ScanPro Microfilm Scanners Multi-award winning ScanPro All-In-One microfilm scanner for libraries, archives, governments, corporations, and commercial businesses; offers superior image quality and user-friendly interface for microfilm research and digitization.
Quantifiable outcome
- Allen County achieved 'Tenfold productivity and efficiency improvements' after implementation
- +5 more outcomes
Companies that use Imaging Office Systems
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles5 records
Imaging Office Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability8 records
Feature6 records
Imaging Office Systems partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- Amazon Web Services (AWS)coreAWS is listed as a partner logo on the Imaging Office Systems website. IOS leverages AWS cloud infrastructure for its platform-as-a-service and cloud-based document management solutions.
- RicohcoreRicoh is listed as a partner on the IOS website. Ricoh is a major office technology and imaging equipment provider with which IOS collaborates for document management and scanning solutions.
- HylandcoreHyland is listed as a premier partner. IOS is recognized by Hyland as a premier partner for OnBase ECM platform implementations and information management solutions. IOS supports integration with Hyland OnBase for document management, records retention, and workflow automation.
- Kodak AlariscoreKodak Alaris is listed as a partner logo on the IOS website. Kodak Alaris provides scanning equipment and imaging solutions that IOS uses in its enterprise scanning operations.
- OpenTextcoreOpenText is listed as a partner. IOS provides integration services for OpenText ECM platforms, enabling customers to implement and optimize OpenText-based information management solutions.
- Tungsten AutomationcoreTungsten Automation is listed as a partner logo. IOS offers integration with Tungsten Automation solutions as part of its document management and automation ecosystem.
- CanoncoreCanon is listed as a partner logo. Canon provides imaging and scanning hardware that IOS incorporates into its enterprise scanning and document digitization solutions.
- StorageFleetcoreStorageFleet is listed as a partner logo on the IOS website, indicating a collaboration for document storage and data management solutions.
- Upland Software (Filebound)coreUpland Software is listed as a partner. IOS offers solutions built on or integrated with Upland's Filebound document management platform.
- E-Image DatacoreE-Image Data is listed as a partner, providing microfilm scanning equipment that IOS uses in its document conversion operations.
- Eco ShredcoreImaging Office Systems partnered with Eco Shred, Indiana's trusted mobile shredding provider, to deliver secure, certified document and hard drive destruction. The partnership offers NAID AAA Certification, HIPAA-trained personnel, on-site no-touch shredding, and 100% recycling. Together they provide end-to-end security from digital workflow to physical destruction.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Imaging Office Systems competitors and assessment
Company assessmentDirect peers
- Hyland: Major enterprise content management platform vendor with the OnBase ECM suite. IOS is a Hyland premier partner implementing OnBase, but Hyland competes head-on with IOS's Director platform in the same enterprise/government ECM space.
- OpenText: Large ECM and information management vendor whose platforms IOS integrates with as a partner. OpenText competes with IOS for document management, workflow automation, and records management deals in regulated enterprises and government.
- Laserfiche: ECM and document workflow platform focused on mid-market and government verticals. Competes directly with Director on capture, workflow automation, and records management, with a similar vertical mix of education, government, healthcare, and manufacturing.
- DocuWare: Cloud-first document management and workflow automation vendor serving mid-market and enterprise. Directly competes with Director on cloud DMS, AP automation, and digital workflow functionality across similar customer segments.
- M-Files: Metadata-driven document management platform competing in the same intelligent information management category as Director. Targets similar mid-market and enterprise customers with cloud and on-premises deployment options.
- Square 9 Softworks: ECM and business process automation vendor offering capture, workflow, and document management comparable to Director. Partners through a channel network that overlaps with IOS's enterprise/government target market.
Broad incumbents
- Tungsten Automation (formerly Kofax): Established intelligent automation vendor offering capture, document processing, and workflow. IOS lists Tungsten as an integration partner, while Tungsten's broader portfolio competes with IOS scanning and AP automation offerings at enterprise scale.
- Box: Cloud-native content management platform with extensive enterprise distribution. Competes with IOS in cloud document storage and collaboration, particularly for enterprise customers seeking platform breadth over vertical specialization.
- Microsoft SharePoint: Default enterprise content and document management platform bundled into Microsoft 365. Frequently displaces or caps demand for standalone ECM solutions like Director, especially in education and government where Microsoft is the standard.
- Ricoh USA (Document Services): Major office technology vendor offering managed document services, scanning hardware, and workflow solutions. IOS lists Ricoh as a partner, but Ricoh's broader document services portfolio competes for the same enterprise scanning and digitization spend.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Imaging Office Systems social profiles
Digital presenceImaging Office Systems compliance and trust
Trust signalCompliance7 records
Imaging Office Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Imaging Office Systems leadership team
Management profileNumber of profiles
Profiles13 records
Imaging Office Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Imaging Office Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Imaging Office Systems
What does Imaging Office Systems do?
Imaging Office Systems sells and implements an enterprise content management platform (Director) along with cloud-based document management, AI-powered document capture, workflow automation, high-volume document scanning, secure off-site storage, and professional services. Its core products automate how organizations capture, route, approve, and archive documents, with integrations into SAP, Oracle, Microsoft Dynamics, Hyland OnBase, and OpenText. The customer base spans government, education, healthcare, manufacturing, and large enterprises that need to digitize paper records and meet regulatory compliance.
Is Imaging Office Systems a public or private company?
Imaging Office Systems is a private company. It is classified as management employee owned and is currently operating.
When was Imaging Office Systems founded?
Imaging Office Systems was founded in 1972. It employs 101 to 250 people.
Where is Imaging Office Systems based?
Imaging Office Systems is headquartered in Columbia City, United States, in the North America region.
How does Imaging Office Systems make money?
Six revenue lines are on record. Professional Services and Consulting is the primary driver. The others are cloud Services and Platform Subscriptions, enterprise Scanning and Document Conversion, secure Document Storage, accessibility on Demand and hardware Maintenance and Software Support.
Who are Imaging Office Systems's main competitors?
Direct peers on record are Hyland, OpenText, Laserfiche, DocuWare, M-Files and Square 9 Softworks. Broad incumbents are Tungsten Automation (formerly Kofax), Box, Microsoft SharePoint and Ricoh USA (Document Services).
Does Imaging Office Systems have an API?
No public API is recorded for Imaging Office Systems.
What industry is Imaging Office Systems in?
Imaging Office Systems's product category is Enterprise Content Management. Its primary akta.pro industry code is BPAAAKAA, Document Scanning & Imaging (Paper-to-Digital Conversion), with a secondary code of BPAAAKAG, Records Digitization & Archiving (Legacy Files, Retention Support). Its NAICS code is 51821 and its SIC code is 7374.