CRDN

What CRDN does

CRDN (Certified Restoration Drycleaning Network), founded in 2001 in metro Detroit and headquartered in Berkley, Michigan, operates the largest franchise network of contents-restoration specialists in North America. The company restores textiles, electronics, and art/collectibles to pre-loss condition after fire, water, smoke, soot, and storm damage, delivering a 96% average restoration success rate and a no-charge guarantee for items that cannot be restored. Its service portfolio spans textile restoration (clothing, linens, drapes, leather, shoes, handbags), electronics restoration (consumer devices, kitchen appliances, computers, security systems, plus a portable testing cart for on-site evaluation), art restoration (conservator-trained handling of paintings, photographs, memorabilia, antiques), and ancillary lines such as data recovery, soot removal, and commercial contents restoration.

The business operates as a hybrid franchise-and-preferred-vendor model. Over 150 independently owned franchise locations across the United States, Canada, and the United Kingdom deliver services under the CRDN brand, while the corporate entity monetizes through franchise fees, ongoing royalties, training, and standardized carrier agreements. Pricing is not publicly disclosed; revenue is generated per claim based on scope, complexity, and item type, billed primarily through insurance carriers and adjusters. Distribution layers include a 24/7/365 call center (1-800-963-CRDN), an online claim submission portal, a partner sign-in platform (team.crdn.com), and direct enterprise sales to insurance carriers seeking nationwide coverage.

CRDN serves a diversified customer base spanning insurance carriers and adjusters (primary B2B channel), policyholders and homeowners, and commercial segments including hospitality, healthcare, education, and transit/storage operators. Strategic technology integrations with Xactware, Symbility, Verisk, and the major cloud providers support claims-management workflows and SOC 2 Type II, PCI-DSS, HIPAA, GDPR, and PIPEDA compliance postures. The company carries no institutional investor or PE ownership identified in the sources and is founder/management controlled, with Wayne M. Wudyka serving as CEO and Rajesh Manan as President.

Name

CRDN

Legal name

Certified Restoration Drycleaning Network, LLC

Website

https://crdn.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

CRDN operates the largest franchise network in North America for contents restoration, restoring textiles, electronics, and art damaged by fire, water, smoke, and storms. Headquartered in Michigan with over 150 franchise locations across the US, Canada, and the UK, it serves insurance carriers, adjusters, and policyholders via 24/7 emergency response and preferred-vendor agreements.

Ownership category

akta.pro rank

Headquarters

HQ city

Berkley

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Contents Restoration Services (B2B2C): CRDN generates revenue through professional restoration services billed to insurance carriers and policyholders. The company restores textiles, electronics, and art damaged by fire, water, smoke, and storms. Services are triggered by insurance claims, with pricing based on the scope and complexity of the restoration work. CRDN was ranked 243rd on the Franchise Times Top 400 list, indicating significant revenue scale.
2. Franchise Fees and Royalty Income: CRDN operates as a franchise network. The company generates revenue through franchise fees and ongoing royalties from its independently owned local restoration franchise locations. New franchise partners are onboarded in Pennsylvania, Oregon, Eastern Washington/Northern Idaho and other regions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

CRDN is a franchise network providing professional contents restoration services for textiles, electronics, and art/collectibles damaged by fire, water, smoke, soot, and storms. The company manages the entire contents recovery workflow—packout, documentation, cleaning, restoration, storage, and return—primarily serving insurance carriers, adjusters, contractors, and policyholders across more than 150 locations in the United States, Canada, and the United Kingdom with 24/7 emergency response.

Product overview

CRDN (Certified Restoration Drycleaning Network) is a franchise network offering professional contents restoration services for textiles, electronics, and art/collectibles damaged by fire, water, smoke, and soot. The company's portfolio consists of a set of coordinated service lines—Textile Restoration, Electronics Restoration, and Art Restoration—supplemented by specialized sub-services including Fire Restoration, Water Damage Restoration, Smoke Damage Restoration, Soot Removal, Data Recovery, Leather Restoration, Handbag Restoration, Shoe Restoration, and Commercial Restoration. Services are delivered through over 150 independently owned franchise locations across the United States, Canada, and the United Kingdom, operating under standardized brand protocols. The network primarily serves insurance carriers, adjusters, contractors, and policyholders (both residential and commercial). An interactive digital tool (Interactive House) is also provided to demonstrate restoration capabilities. The company holds a restoration guarantee where no charge is applied for items deemed non-restorable.

Differentiator

Problem solved

Functional benefit

Products and services

• Textile Restoration

Quantifiable outcome

• 96% of items restored to pre-loss condition on average
• +3 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature6 records

Partnerships

Six partnerships are on record, tiered minor.

• Constant ContactminorGTM or Marketing Partner · 12 June 2018Listed as a sub-processor in CRDN's Data Processing Addendum. Constant Contact provides email marketing services supporting CRDN's marketing communications.
• MailChimp (The Rocket Science Group)minorGTM or Marketing Partner · 12 June 2018Listed as a sub-processor in CRDN's Data Processing Addendum. MailChimp provides email marketing automation services for CRDN's marketing campaigns.
• ClickDimensionsminorGTM or Marketing Partner · 12 June 2018Listed as a sub-processor in CRDN's Data Processing Addendum. ClickDimensions provides marketing automation services integrated with Microsoft Dynamics for CRDN's CRM and marketing operations.
• Price Waterhouse Coopers (PwC)minorImplementation/ SI/ Consulting Partner · 12 June 2018Listed as a sub-processor in CRDN's Data Processing Addendum. PwC provides auditing and consulting services related to CRDN's compliance and operational processes.
• ChatmeterminorGTM or Marketing Partner · 12 June 2018Listed as a sub-processor in CRDN's Data Processing Addendum. Chatmeter provides reputation management and local SEO services supporting franchise location marketing.
• BeCreative360minorGTM or Marketing Partner · 12 June 2018Listed as a sub-processor in CRDN's Data Processing Addendum. BeCreative360 provides creative and marketing services for CRDN.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• PuroClean: Franchise-based restoration network specializing in property damage restoration and contents cleaning for residential and commercial customers. Competes for the same insurance-carrier preferred-vendor slots as CRDN.
• Steamatic: Franchise-based cleaning and restoration company providing contents, textile, and electronics restoration after fire, water, and smoke damage. Closely comparable service portfolio and franchise delivery model to CRDN.
• Rainbow International Restoration: Franchise restoration brand (part of Neighborly) providing water, fire, and mold restoration including contents services. Comparable franchise economics and insurance-driven go-to-market.
• Servpro Industries: Largest disaster restoration franchise network in North America, offering fire, water, and mold restoration plus contents cleaning through a franchise model that directly overlaps with CRDN's service lines and target buyers (insurance carriers, adjusters, policyholders).
• Restoration 1: National franchise network providing water, fire, smoke, and mold restoration services to residential and commercial customers through insurance claims. Directly comparable business model and customer base to CRDN.
• Paul Davis Restoration: North American franchise network providing fire, water, and storm restoration including contents cleaning. Directly comparable franchise model, insurance-carrier relationships, and residential/commercial customer base to CRDN.

Broad incumbents

• First Onsite Property Restoration: Large North American commercial and residential property restoration provider offering emergency response and contents restoration. Comparable insurance-carrier customer base but operates as a corporate network rather than a franchise.
• BELFOR Property Restoration: Global, privately held disaster recovery and restoration company serving commercial, industrial, and residential clients. Operates across the same insurance-driven contents and property restoration category as CRDN, but at materially larger scale and with a corporate (non-franchise) model.

Emerging players

• DryBook: Emerging contents restoration platform focused on streamlining insurance claim contents handling with technology-enabled packout and inventory workflows. Adjacent to CRDN with potential to compete for insurance-carrier business.
• Blue Kangaroo Packoutz: Franchise network specializing in contents packout, cleaning, and restoration after property damage. Overlaps with CRDN's core contents restoration offering but with a narrower service portfolio and smaller footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/crdn_corporate
• Facebookfacebook.com/CRDNTextileRestoration
• LinkedInlinkedin.com/company/crdn

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CRDN