Cybertill
- Company typePrivate
- Founded2001
- HeadquartersKnowsley, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
Cybertill firmographics
Firmographics- Name
- Cybertill
- Legal name
- Cybertill Ltd
- Website
- https://cybertill.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Cybertill industry classification
Industry- Product category
- Retail Management Software
- NAICS
- Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Software/SaaS Subscriptions (Consumer & Prosumer) (CRAFAIAB)
- akta.pro secondary industry
- E-commerce & Retail Recommendation Engines (HDAAAGAA)
Keywords
Where Cybertill is headquartered
LocationHeadquarters
- HQ city
- Knowsley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Cybertill business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Cloud EPoS Software Subscription: Subscription-based cloud EPoS and retail management software providing point of sale, inventory management, ecommerce, loyalty, and analytics capabilities. Pricing based on number of stores, devices, or transaction volume.
- Hardware Sales: Sale of till hardware including touch screen terminals, barcode scanners, label printers (through Brother partnership), and customer display screens.
- Professional Services: Implementation, training, and onboarding services including data migration, system configuration, and staff training during customer onboarding.
- Managed Services: Ongoing support services including help desk, remote access support, and system maintenance as part of managed service approach.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based pricing tailored to customer requirements |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels10 records
Cybertill product offering
Product offeringCore offering
Cybertill develops and sells cloud-based retail management software (EPoS, stock control, ecommerce, loyalty, CRM, analytics) delivered through two flagship platforms: CharityStore for charity retailers and RetailStore for commercial retailers. The company also offers AI-powered ListAid for automated item identification and pricing, plus Cyberpay for integrated card payments, with supporting hardware, professional services, and managed support.
Product overview
Cybertill provides cloud-based retail software solutions as a modular platform-plus-products architecture. The company offers two core product brands: CharityStore (cloud-based software for charities) and RetailStore (retail management software for growing retailers). Both platforms share foundational modules including EPoS/POS, Stock Control, Ecommerce (with Magento integration), Multi-Store Management, Analytics & Reporting, Loyalty, Gift Cards, CRM, and Workshop, while offering distinct features for each sector. Charity-specific modules include Gift Aid (increases donation value by 25%), Supporter Management & Loyalty, Lottery, Event Manager, and Round Up for micro-donations. AI-powered ListAid provides intelligent item identification and pricing recommendations. The platform supports omnichannel operations with marketplace integrations for eBay and Amazon, mobile POS, and seamless online/offline transactions. Cybertill operates across UK, Ireland, Australia, and New Zealand serving over 5,700 retail locations.
Differentiator
Problem solved
Functional benefit
Brands
- CharityStore: The leading cloud-based software system for charities, providing EPoS, supporter management, loyalty, ecommerce, and Gift Aid solutions.
- RetailStore
- ListAid
- Cyberpay
Products and services
- CharityStore Cloud-based software platform for charity retailers providing complete retail management including EPoS, stock control, ecommerce, loyalty, Gift Aid automation, supporter management, analytics, lottery, event ticketing, and Round Up donations. Built for charities operating multi-location charity shops.
- RetailStore Cloud-based retail management software for growing commercial retailers, providing real-time EPoS, multi-store stock control, ecommerce integration with Magento 2, loyalty, CRM, analytics, mobile POS, and marketplace selling. Suitable for single stores through to hundreds of locations.
- ListAid AI-powered item identification and pricing tool for charity retailers that recognises donated goods, recommends accurate pricing using comparable sales data, and routes items to the optimal sales channel (online marketplaces or in-store). Reduces backlog and prevents underpricing.
- Cyberpay Integrated card payment solution powered by Cyberpay that streamlines retail operations and enhances financial performance through seamless in-store and online payment processing.
Quantifiable outcome
- 84 million secure transactions processed in last 12 months
- +10 more outcomes
Companies that use Cybertill
Customer profileNamed customers20 records
Segments3 records
Ideal customer profiles2 records
Cybertill technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability8 records
Feature17 records
Cybertill partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- Amazon Web ServicescoreAWS provides cloud infrastructure for Cybertill's platform, enabling secure, scalable hosting of retail EPoS software with robust data protection and disaster recovery capabilities.
- Brother UKcoreBrother TD-2120N desktop label printer integration enables electronic donor sign-up with fast, accurate label printing for donated goods identification and Gift Aid processing.
- BarclaycardcorePayment processing partnership providing secure card payment acceptance integrated with Cybertill's EPoS system.
- PioneercoreMobile POS hardware partner providing mPOS solutions that combine with Cybertill's software for flexible charity retail operations.
- ListAidcoreAI startup partnership bringing intelligent pricing support to charity retail teams. ListAid's AI technology integrated into Cybertill's platform for item recognition, pricing recommendations, and marketplace channel optimization.
- Charity Retail AssociationcoreHeadline sponsor and corporate member. Cybertill actively participates in CRA conferences, sponsors awards ceremonies, and collaborates on sector initiatives.
- Magento (Adobe)coreEcommerce platform integration providing seamless connection between Cybertill's retail management system and Magento 2 online stores.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
Cybertill competitors and assessment
Company assessmentBroad incumbents
- Cegid: European retail and ERP software provider with omnichannel retail management capabilities. Competes with Cybertill in mid-market European retail with broader ERP/CRM functionality.
- Shopify POS: Dominant commerce platform with retail POS offering. Competes with Cybertill on ecommerce-POS integration and multi-channel retail, particularly via Shopify's broader merchant ecosystem and developer platform.
- Square (Block): Integrated payments and POS platform with broad SMB retail reach. Overlaps with Cybertill on POS, payments, and inventory, and increasingly in CRM/loyalty, though without vertical specialization in charity retail.
- Clover (Fiserv): POS and payments platform from Fiserv with hardware-plus-software model. Competes with Cybertill on till hardware and integrated payments for SMB retailers.
- iZettle / Zettle (PayPal): Mobile POS and payments solution from PayPal targeting small retailers in Europe. Overlaps with Cybertill on mobile POS and payment acceptance for SMB retail.
Direct peers
- Lightspeed Commerce: Public cloud-based POS and retail management platform serving small and mid-market retailers globally. Competes head-to-head with Cybertill's RetailStore platform in omnichannel retail, multi-store, and ecommerce, though without Cybertill's charity-retail specialization.
- Epos Now: UK-based cloud EPoS provider targeting SMB retailers across multiple verticals with subscription pricing. Closest direct competitor to Cybertill in the UK mid-market retail EPoS space.
- KORONA POS: Cloud-based retail POS with inventory, ecommerce, and loyalty features for specialty retailers. Competes with Cybertill's RetailStore across multi-store retail and ticketing-adjacent verticals.
- Vend (Lightspeed Retail): Cloud POS originally from New Zealand, now part of Lightspeed, serving retail with strong omnichannel and multi-store capabilities. Direct competitor in retail EPoS with similar geographic and SMB-mid market overlap.
Emerging players
- Give as You Live: UK charity-shop and donation-focused commerce platform. Adjacent to Cybertill's charity-retail segment and provides competitive overlap on charity donor monetization rather than core EPoS.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Cybertill social profiles
Digital presenceCybertill compliance and trust
Trust signalCompliance5 records
Cybertill financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cybertill leadership team
Management profileNumber of profiles
Profiles5 records
Cybertill funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cybertill M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cybertill
What does Cybertill do?
Cybertill develops and sells cloud-based retail management software (EPoS, stock control, ecommerce, loyalty, CRM, analytics) delivered through two flagship platforms: CharityStore for charity retailers and RetailStore for commercial retailers. The company also offers AI-powered ListAid for automated item identification and pricing, plus Cyberpay for integrated card payments, with supporting hardware, professional services, and managed support.
Is Cybertill a public or private company?
Cybertill is a private company. It is classified as private equity controlled and is currently operating.
When was Cybertill founded?
Cybertill was founded in 2001. It employs 51 to 100 people.
Where is Cybertill based?
Cybertill is headquartered in Knowsley, United Kingdom, in the Europe region.
How does Cybertill make money?
Four revenue lines are on record. Cloud EPoS Software Subscription is the primary driver. The others are hardware Sales, professional Services and managed Services.
Who are Cybertill's main competitors?
Broad incumbents on record are Cegid, Shopify POS, Square (Block), Clover (Fiserv) and iZettle / Zettle (PayPal). Direct peers are Lightspeed Commerce, Epos Now, KORONA POS and Vend (Lightspeed Retail). Give as You Live is listed as an emerging player.
Does Cybertill have an API?
No public API is recorded for Cybertill.
What industry is Cybertill in?
Cybertill's product category is Retail Management Software. Its primary akta.pro industry code is CRAFAIAB, Software/SaaS Subscriptions (Consumer & Prosumer), with a secondary code of HDAAAGAA, E-commerce & Retail Recommendation Engines. Its NAICS code is 5132 and its SIC code is 7372.