CareMe Health

What CareMe Health does

CareMe Health is an India-based online mental health platform operated by THERANEXT HEALTH PRIVATE LIMITED, founded in 2020 and incubated at IIT Madras Research Park in Chennai. The platform delivers individual therapy, couple therapy, psychiatric consultations, and 24/7 behavioral health coach chat via web and native iOS/Android applications, matching users to a curated network of 100+ licensed therapists and psychiatrists sourced from institutions including NIMHANS, AIIMS, and TISS Mumbai. Services are offered in 15+ Indian languages across 20+ major cities, with the company explicitly positioning around culturally-sensitive, India-centric care.

The product surface includes a questionnaire-driven therapist matching flow, mood tracking, secure video, phone, and text session delivery, free standardized mental health self-assessments (BDI, PHQ-9, GAD-7, AUDIT-C, Friedman Belief Scale), and peer support communities for conditions such as PTSD, OCD, depression, and LGBTQIA+ users. CareMe claims HIPAA and GDPR compliance posture. The platform is not described as AI-native; no proprietary models, AI-focused hires, or model pipelines are disclosed, and matching appears to be rule- and questionnaire-based.

Revenue is generated primarily through a pay-per-session B2C model — individual therapy priced at 999–1,499 INR per session (first session at 399 INR, a 73% discount) and psychiatric consultations at 699 INR — supplemented by monthly coach chat subscriptions and a B2B enterprise channel selling employee mental health and wellness programs. The company reports 100,000+ cumulative therapy sessions, 50,000+ conversations, a self-reported 85% one-month patient improvement rate, and a 4.9/5 rating, but has not disclosed revenue or ARR figures, and its only disclosed funding is a 2021 round from Crescent Innovation and Incubation Council.

Name

CareMe Health

Legal name

THERANEXT HEALTH PRIVATE LIMITED

Website

https://careme.health

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

CareMe Health is an IIT Madras-incubated digital mental health platform operating in India that delivers individual, couple, and psychiatric therapy plus 24/7 coach chat in 15+ languages, serving consumers and corporate clients.

Ownership category

akta.pro rank

Product category

Online Mental Healthcare Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Membership/Subscription Concierge Virtual Care (HLALAAAH)

akta.pro secondary industries

Integrated Behavioral Health (Collaborative Care) Platforms (HLALAEAC), Health, Wellness & Patient Communities (MPACAJAL)

Keywords

• Online therapy services
• Mental health platform
• Psychiatric consultation
• Digital counseling
• Employee wellness programs

Headquarters

HQ city

Pallavaram

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Individual Therapy Sessions: Pay-per-session model for individual therapy with licensed therapists. Sessions available via video call, phone, or text chat.
2. Couple Therapy Sessions: Sessions for couples addressing relationship issues, offered at similar per-session pricing structure.
3. Psychiatric Consultations: Medical consultations with psychiatrists who can prescribe medication for mental health conditions.
4. B2B Corporate Wellness Programs: Employee mental health benefits programs offered to companies, providing access to therapy services for workforce wellness.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels10 records

Core offering

CareMe Health operates a digital mental health platform that connects users in India with licensed therapists and psychiatrists for online individual therapy, couple therapy, and psychiatric consultations, complemented by 24/7 coach chat support in 15+ Indian languages. Services are delivered via website, iOS, and Android applications through video, phone, and text sessions. The company also offers enterprise employee wellness programs to corporate clients.

Product overview

CareMe Health is an online mental health platform offering a unified suite of services including Individual Therapy, Couple Therapy, Psychiatric Consultation, and 24x7 Coach Chat. The platform operates through its website and mobile applications (iOS and Android), providing therapy sessions via video call, phone call, and text. Additional offerings include mental health self-assessments (BDI, PHQ-9, GAD-7), peer support communities, and enterprise employee wellness programs. The platform emphasizes culturally-sensitive care with services available in 15+ Indian languages, connecting users with licensed therapists and psychiatrists from institutions like NIMHANS, AIIMS, and TISS Mumbai.

Differentiator

Problem solved

Functional benefit

Products and services

• Individual Therapy
• Couple Therapy
• Psychiatric Consultation
• Coach Chat
• Enterprise Employee Wellness

Quantifiable outcome

• 85% of patients start to feel better within 1 month of working with CareMe Health
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• IIT Madras (IITM Research Park)coreStrategic or Co-development PartnerCareMe Health is an IIT Madras incubated company, headquartered at IITM Research Park in Chennai. This partnership provides access to research infrastructure, academic credibility, and startup support resources.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Amaha (formerly InnerHour): Indian mental health platform offering online therapy, psychiatry, and self-care tools with both D2C and B2B channels. Closest direct comparable in geography, product mix, and target segments to CareMe.
• Wysa: India-headquartered AI-driven mental wellness platform combining chatbot-based self-help with human therapist access and B2B employer offerings. Comparable as an India-based D2C + B2B mental health platform serving similar conditions.
• Lissun: Indian online mental health and emotional wellness platform offering therapy, psychiatry, and corporate wellness programs. Directly competes with CareMe in the same D2C and B2B Indian market segments.
• YourDOST: India-based online counseling and emotional wellness platform serving individuals and corporates. Comparable D2C + B2B GTM and overlapping therapy/coaching service mix.
• MindPeers: Indian mental wellness startup offering therapy, counseling, and self-help content via app-based delivery. Comparable as a tech-enabled D2C Indian mental health platform targeting similar young, urban consumers.

Broad incumbents

• BetterHelp: Global category leader in online therapy with subscription-based pricing and a large therapist network. Comparable business model and product, and a likely future entrant into the Indian market CareMe serves.
• Talkspace: US-listed online therapy platform offering therapy and psychiatry to consumers and via B2B EAP contracts. Highly comparable business model with subscription pricing and integrated psychiatric services.
• Lyra Health: US-based mental health benefits platform focused on enterprise EAP contracts with therapy and coaching. Comparable on the B2B corporate wellness vector CareMe is pursuing.
• Practo: India's largest digital health platform spanning doctor consultations, booking, and increasingly mental health. Comparable as an Indian D2C health-services platform that overlaps CareMe in online consultations and psychiatry.

Regional players

• BetterLyf: India-based online counseling and emotional wellness platform serving individuals and corporates. Direct product overlap with CareMe on therapy and emotional wellness, focused exclusively on the Indian market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/caremehealth
• YouTubeyoutube.com/channel/UCeFSGKESE0eFlHW5xyiaryQ
• Facebookfacebook.com/caremehealth
• LinkedInlinkedin.com/company/caremehealth
• Instagraminstagram.com/careme.health
• Pinterestin.pinterest.com/caremehealth

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CareMe Health