Pacific Crest Services
Pacific Crest Services operates a U.S. independent P&C insurance agent network, providing licensed agents with direct carrier appointments, agency management tools, back-office support, and profit sharing across 37 states.
- Company typePrivate
- Founded2008
- HeadquartersEagle, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Pacific Crest Services does
Pacific Crest Services is a privately held, veteran-owned U.S. insurance services company that operates an independent Property & Casualty (P&C) agent network under its Enterprise Access membership program. The company recruits licensed P&C agents with at least two years of writing experience and supports them in building independent agencies by providing direct carrier appointments, agency management software (Hawksoft), comparative rating (EZLynx), business analytics (Microsoft Power BI), and back-office infrastructure (commission reconciliation, carrier audits, compliance, licensing, accounting, and Zoho business email/workdrive). The network comprises 570+ active members and 354+ active agencies operating across 37 U.S. states, with access to 300+ carrier partners including AAA, Allstate, Progressive, GEICO, Liberty Mutual, Chubb, Travelers, Nationwide, and The Hartford, plus 40+ MGA markets.
The company generates revenue through three streams: (1) annual agent membership fees for Enterprise Access; (2) aggregated commission flows reconciled and distributed to member agents; and (3) carrier profit sharing earned by pooling member premiums to achieve collective profitability thresholds. The firm also offers book financing to high-performing members to fund acquisitions of premium and talent. The technology platform is cloud-based and assembled from third-party best-of-breed tools rather than proprietary infrastructure, with a small internal software development function. Back-office operations span offices in Eagle (ID), Middleton (ID), Everett (WA), and Willcox (AZ), with sales-led onboarding via scheduled discovery calls, customized resource plans, and dedicated account managers. Reported agent outcomes include 40%–50% lead close rates versus 10%–15% for captive agents, and faster recovery within a typical 17-month window.
Pacific Crest Services firmographics
Firmographics- Name
- Pacific Crest Services
- Legal name
- Pacific Crest Services
- Website
- https://pacificcrestservices.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Pacific Crest Services operates a U.S. independent P&C insurance agent network, providing licensed agents with direct carrier appointments, agency management tools, back-office support, and profit sharing across 37 states.
- Ownership category
- akta.pro rank
Where Pacific Crest Services is headquartered
LocationHeadquarters
- HQ city
- Eagle
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Pacific Crest Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Agent Membership Fees: Licensed P&C agents pay membership fees to join the Enterprise Access program, gaining access to carrier appointments, tools, and support services
- Commission Aggregation: Company aggregates member premiums to meet carrier profitability objectives, qualifying for profit sharing bonuses. Commissions are reconciled and distributed to agents
- Carrier Profit Sharing: By aggregating all members' property and casualty premiums, the company qualifies for profit sharing from carriers based on collective performance
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise Access Membership |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels8 records
Pacific Crest Services product offering
Product offeringCore offering
Pacific Crest Services operates an Enterprise Access membership program that equips licensed Property and Casualty (P&C) insurance agents with direct appointments to 300+ insurance carriers, agency management software tools (Hawksoft, EZLynx, Power BI, Zoho), and back-office support services to start and operate independent insurance agencies. The company aggregates member premium volume to qualify agents for profit sharing and enhanced commission splits with carriers. Members sell home, auto, life, commercial business, flood, and specialty insurance products across 37 U.S. states.
Product overview
Pacific Crest Services is an insurance network for independent P&C agents rather than a traditional software product company. The company provides enterprise membership access to a network of 300+ insurance carriers and proprietary technology tools including Hawksoft (agency management), EZLynx (comparative rater), Microsoft Power BI (analytics), and Zoho (business email/workdrive). These tools are bundled as included services for agents rather than separately sold products. Pacific Crest Services enables independent agents to access home, auto, life, commercial business, and specialty insurance products through direct carrier appointments.
Differentiator
Problem solved
Functional benefit
Brands
- Select Market Access: Related entity mentioned in connection with Pacific Crest Services providing market access services
- Enterprise Access
Products and services
- Enterprise Access Membership Subscription membership program providing licensed Property and Casualty insurance agents with direct carrier appointments, book ownership, enhanced commissions, profit sharing eligibility, bundled software tools (Hawksoft, EZLynx, Power BI, Zoho), and back-office support services to start and operate an independent insurance agency. Billed annually.
- Direct Carrier Appointments (300+ carriers) Direct carrier appointments with 300+ top insurance carriers including preferred carriers (AAA, Allstate, Progressive, GEICO, Employers, Liberty Mutual) and standard carriers, enabling agents to offer home, auto, life, commercial business, flood, and specialty insurance across 37 states.
- Insurance Coverage through Independent Agents Insurance coverage options for individuals and businesses accessed through Pacific Crest's network of independent agents, including home insurance, auto insurance, life insurance, commercial business insurance, flood insurance, and boat/RV/toy specialty insurance.
Quantifiable outcome
- Agents close 40%-50% of leads vs 10%-15% for captive agents
- +2 more outcomes
Companies that use Pacific Crest Services
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles2 records
Pacific Crest Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Pacific Crest Services partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core and supporting.
- AAA InsurancecorePreferred carrier partner providing home, auto, and life insurance products to Pacific Crest independent agents. One of the major household names in the network.
- AllstatecoreMajor preferred carrier partner offering property and casualty insurance products through Pacific Crest's agent network.
- Progressive InsurancecoreKey preferred carrier partner providing auto and home insurance through Pacific Crest's comparative rating platform and agent network.
- GEICOcorePreferred carrier partner offering auto and home insurance products to Pacific Crest independent agents.
- Liberty MutualcorePreferred carrier partner providing property and casualty insurance products through Pacific Crest's agent network.
- Employers InsurancecorePreferred carrier partner offering workers compensation and commercial insurance products.
- HawksoftcoreAgency management system provider powering Pacific Crest's policy management, automation, client portals, and reporting capabilities.
- EZLynxcoreComparative rater software provider enabling multi-carrier integration for instant, accurate quotes on desktop and mobile platforms.
- Microsoft Power BIcoreData analytics platform included with Enterprise membership for data visualization and strategic decision-making.
- ZohocoreBusiness email and collaborative workspace provider for Pacific Crest's Enterprise agents with secure, encrypted, ad-free service.
- ChubbcorePremium preferred carrier partner offering high-value property and casualty coverage through Pacific Crest agents.
- NationwidecorePreferred carrier partner providing a wide range of insurance products including home, auto, and life through Pacific Crest's network.
- The HartfordcorePreferred carrier partner offering business and personal insurance products through Pacific Crest agents.
- TravelerscoreMajor preferred carrier partner providing property and casualty insurance products to Pacific Crest independent agents.
- AmTrustsupportingSpecialty insurance carrier partner offering commercial insurance products for small businesses.
- Foremost InsurancesupportingSpecialty carrier partner offering manufactured housing, motorhome, and specialty property coverage.
- American ModernsupportingStandard carrier partner offering specialty insurance products including manufactured home and pleasure boat coverage.
- Bristol WestsupportingStandard carrier partner providing auto insurance products through Pacific Crest's agent network.
- CNAsupportingCommercial insurance carrier partner offering business insurance products including professional liability and property coverage.
- AetnasupportingLife and annuities carrier partner providing health and life insurance solutions through Pacific Crest agents.
- PrudentialsupportingLife and annuities carrier partner offering life insurance and retirement solutions to Pacific Crest's agent network.
- Mass MutualsupportingLife insurance carrier partner providing individual life insurance and disability income products.
- John HancocksupportingLife and annuities carrier partner offering life insurance and investment products.
- TransamericasupportingLife insurance and retirement solutions carrier partner in Pacific Crest's Life & Annuities network.
Scale indicators8 records
Recent moves6 records
Expansion highlights5 records
Pacific Crest Services competitors and assessment
Company assessmentDirect peers
- Renaissance Alliance: Renaissance Alliance is an independent insurance agency alliance providing member agents with carrier appointments, agency management systems, and shared services — directly comparable to Pacific Crest's Enterprise Access offering.
- ISU Insurance Services: ISU is a national network of independent insurance agencies offering carrier access, agency management resources, and profit sharing to member agents. Comparable to Pacific Crest in both model and target market.
- SIAA (Strategic Insurance Agency Alliance): SIAA is one of the largest independent insurance agency alliances in the U.S., providing member agents with direct carrier appointments, profit sharing, and back-office support — an almost identical operating model to Pacific Crest's Enterprise Access membership.
- Smart Choice Agents: Smart Choice is an independent agent network offering carrier appointments, training, and back-office services to P&C agents. It directly competes with Pacific Crest for the same licensed-agent customer segment.
- Assurex Global: Assurex Global is a partnership of independent commercial insurance brokers that pools resources to secure carrier access and shared services for members — a closely comparable aggregator model to Pacific Crest, especially on the commercial lines side.
- Iroquois Group: Iroquois Group is an alliance of independent insurance agencies that aggregates member premium volume to negotiate carrier appointments and profit sharing — a closely parallel model to Pacific Crest's commission aggregation and carrier relationships.
- VUIA (Virtual United Insurance Agencies): VUIA is a cluster group of independent insurance agencies that aggregates member premium to negotiate carrier relationships and profit sharing — a smaller but structurally similar peer to Pacific Crest Services.
Broad incumbents
- Goosehead Insurance: Goosehead Insurance is a publicly-traded independent insurance agency franchise that distributes personal and commercial lines through franchise owner-agents using multiple carrier appointments. Comparable in offering multi-carrier agent access at much greater scale.
- World Insurance Associates: World Insurance Associates is a PE-backed national insurance brokerage and agency network offering commercial and personal lines distribution. It is a much larger, acquisitive peer operating in the same independent agent aggregation space.
- Integrity Marketing Group: Integrity Marketing Group is one of the largest independent insurance distributor and aggregator platforms in the U.S., offering carrier access, technology, and back-office support across life, health, and P&C lines at significantly larger scale than Pacific Crest.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Pacific Crest Services social profiles
Digital presencePacific Crest Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pacific Crest Services leadership team
Management profileNumber of profiles
Profiles10 records
Pacific Crest Services subsidiaries and ownership
Company hierarchySubsidiaries4 records
Pacific Crest Services funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pacific Crest Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pacific Crest Services
What does Pacific Crest Services do?
Pacific Crest Services operates an Enterprise Access membership program that equips licensed Property and Casualty (P&C) insurance agents with direct appointments to 300+ insurance carriers, agency management software tools (Hawksoft, EZLynx, Power BI, Zoho), and back-office support services to start and operate independent insurance agencies. The company aggregates member premium volume to qualify agents for profit sharing and enhanced commission splits with carriers. Members sell home, auto, life, commercial business, flood, and specialty insurance products across 37 U.S. states.
Is Pacific Crest Services a public or private company?
Pacific Crest Services is a private company. It is classified as family owned and is currently operating.
When was Pacific Crest Services founded?
Pacific Crest Services was founded in 2008. It employs 251 to 500 people.
Where is Pacific Crest Services based?
Pacific Crest Services is headquartered in Eagle, United States, in the North America region.
How does Pacific Crest Services make money?
Three revenue lines are on record. Agent Membership Fees are the primary driver. The others are commission Aggregation and carrier Profit Sharing.
Who are Pacific Crest Services's main competitors?
Direct peers on record are Renaissance Alliance, ISU Insurance Services, SIAA (Strategic Insurance Agency Alliance), Smart Choice Agents, Assurex Global, Iroquois Group and VUIA (Virtual United Insurance Agencies). Broad incumbents are Goosehead Insurance, World Insurance Associates and Integrity Marketing Group.
Does Pacific Crest Services have an API?
No public API is recorded for Pacific Crest Services.