2 Steps
2Steps is a Melbourne-based no-code synthetic monitoring platform that visually replicates real user interactions across web, desktop, Citrix/VDI, mobile, and legacy systems, serving enterprise IT operations teams in government, healthcare, financial services, and large enterprises via a consumption-based subscription.
- Company typePrivate
- Founded2018
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What 2 Steps does
2Steps is a Melbourne-based, privately held Australian technology company (legal entity 2 Steps Technology Pty Ltd) that provides a no-code synthetic monitoring platform for enterprise IT operations, infrastructure, and DevOps teams. Founded in 2018, the company builds software that visually replicates real user interactions — keyboard and mouse actions — across web, desktop, Citrix/VDI, mobile (iOS/Android), and legacy mainframe environments. Workflows are recorded by point-and-click and converted into automated tests without scripts, with stated deployment in approximately 3 hours and 92% average cost saving versus manually coded tests. Differentiated capabilities include MFA/2FA and SSO testing (SMS OTPs, RSA, HOTP/TOTP, robot-generated Okta codes), video replays of failed journeys, geographic/multi-location monitoring, and a purpose-built native Splunk integration that sends performance data and replay footage directly into the Splunk data lake.
The product portfolio consists of a core 2Steps Platform plus seven platform-specific modules: Citrix, Windows, Splunk, Omnissa Horizon (formerly VMware Horizon), Azure Virtual Desktop, Amazon WorkSpaces, and Mobile. Underlying technology uses visual matching (image cognition combined with element-based fallback) to interact with UI elements the way a human would, enabling monitoring of legacy and VDI applications that code-based tools struggle to automate.
2Steps monetizes through a consumption-based software subscription priced per user journey monitored, billed monthly, and sold via direct enterprise sales (Book a Demo across the site), authorized resellers, and separately-billed onsite professional services. The customer base spans government (Queensland Government, Brisbane City Council, NSW Health, NSW Transport, Government of the Netherlands), healthcare (Epworth), financial services (Bank of Queensland, My State Bank, UniSuper, Allianz North America, Edenor), manufacturing (Bridgestone), telecommunications (Telstra), real estate (Ray White), and technology (Splunk, Zvoove, RST) across 6 countries. The company reports 102,828,964 automated tests executed on the platform in the current year and operates with an 11-50 employee team led by Founder Andrew Newlands, CEO Ashley Farrugia, and COO Shane Greenan.
2 Steps firmographics
Firmographics- Name
- 2 Steps
- Legal name
- 2 Steps Technology Pty Ltd
- Website
- https://2steps.io
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- 2Steps is a Melbourne-based no-code synthetic monitoring platform that visually replicates real user interactions across web, desktop, Citrix/VDI, mobile, and legacy systems, serving enterprise IT operations teams in government, healthcare, financial services, and large enterprises via a consumption-based subscription.
- Ownership category
- akta.pro rank
2 Steps industry classification
Industry- Product category
- Synthetic Monitoring Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Application Security Testing (SAST/DAST/IAST/SCA) (HDADACAC)
Keywords
Where 2 Steps is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
2 Steps business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Subscription Software License: 2Steps is provided as a subscription-based licensed software. Customers can purchase directly from the company or through authorized resellers. The license grants worldwide, non-exclusive, non-transferable, non-sublicensable rights to install and use the software for internal business purposes during the subscription period.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Consumption-based pricing model |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
2 Steps product offering
Product offeringCore offering
2Steps is a no-code, visual synthetic monitoring platform that replicates real user interactions—keyboard and mouse actions—across web, Windows, mobile (iOS/Android), and virtual desktop (Citrix, Azure Virtual Desktop, Amazon WorkSpaces, Omnissa Horizon) environments. Tests are recorded visually rather than coded, run continuously, and alert IT operations teams via SMS, email, or Slack when a workflow degrades. Performance data and video replays feed directly into a native Splunk integration, and the platform supports MFA/2FA and SSO testing across identity providers including Okta, Duo, Symantec, and Azure AD.
Product overview
2Steps is a unified no-code synthetic monitoring platform that monitors user journeys and business processes across web, desktop, mobile, and virtual desktop infrastructure (VDI) environments. The core 2Steps Platform serves as the central offering, with platform-specific solution modules for Citrix, Windows, Splunk, Omnissa Horizon (formerly VMware Horizon), Azure Virtual Desktop, Amazon WorkSpaces, and Mobile (iOS & Android). The platform uses visual workflow recording and replay to automate testing without code, supports MFA/2FA testing across all environments, and integrates natively with Splunk for centralized observability. Video replays of test failures provide visual debugging capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- 2Steps Platform The core no-code synthetic monitoring platform that monitors user journeys and business processes by replicating real user interactions—keyboard and mouse actions—across web, desktop, Citrix, and VDI environments. Operations teams create automated tests visually without coding and receive real-time alerts via SMS, email, or Slack when workflows break. Includes the visual workflow builder, MFA/2FA testing engine, video replay capability, geographic monitoring, and native Splunk integration.
- 2Steps for Citrix Specialized monitoring for Citrix environments that logs in, opens published apps, and clicks through real workflows the same way users do, ensuring critical business applications are working before service-desk tickets are raised. Supports Symantec-fronted SSO/MFA testing.
- 2Steps for Windows Monitoring for Microsoft Windows environments and applications including Microsoft Office, Teams, and Dynamics 365, ensuring optimal access to the tools the workforce relies on daily. Supports Duo Security for MFA/2FA testing.
- 2Steps for Splunk Enhanced application testing with 2Steps integrated natively with Splunk, combining multi-application testing and monitoring capabilities with Splunk's real-time insights and analytics, including sending 2Steps performance data and video replays directly to the Splunk data lake for unified observability.
- 2Steps for Omnissa Horizon Monitoring for Omnissa Horizon (formerly VMware) virtual desktop infrastructure environments, ensuring uptime of critical business applications accessed via VDI, with data also integrating with Splunk for Omnissa Horizon performance monitoring.
- 2Steps for Azure Virtual Desktop Real-time monitoring of Azure Virtual Desktop environments to ensure teams have uninterrupted access to essential business applications. Tracks user journey performance, login monitoring, and MFA processes within AVD by integrating with Azure Active Directory, and feeds data into Splunk for enhanced visibility.
- 2Steps for Amazon WorkSpaces Proactive monitoring and optimization for Amazon WorkSpaces Desktop-as-a-Service environments, building tests that continuously monitor common user flows within the AWS virtual desktop infrastructure, including flows between Amazon WorkSpaces and enterprise applications such as Salesforce and SAP.
- 2Steps for Mobile (iOS & Android) No-code monitoring for user flows on iOS and Android mobile platforms, enabling monitoring of critical mobile transactions, in-app purchases, and email verification workflows.
- Onsite Professional Services Onsite Professional Services for customers requiring implementation assistance beyond the standard Support Services that come with the 2Steps subscription. Charged separately from the subscription fee under the standard Software Service Agreement.
Quantifiable outcome
- 102,828,964 automated tests run by 2Steps in the current year
- +7 more outcomes
Companies that use 2 Steps
Customer profileNamed customers22 records
Segments4 records
Ideal customer profiles4 records
2 Steps technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability4 records
Feature7 records
2 Steps partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and supporting.
- Splunkcore2Steps was purpose-built to work with Splunk. Performance data, step results, performance metrics, and video replays are sent directly to the Splunk data lake via API integration. Users can develop, edit, plan tests, and analyse data from within the Splunk platform. This is a native, purpose-built integration that provides a 'single pane of glass' for monitoring, eliminating the need for manual chart building or application swapping.
- Citrixcore2Steps is a Citrix Ready Partner providing synthetic monitoring capabilities for applications accessed via Citrix. The partnership enables 2Steps to monitor end-to-end user journeys inside the Citrix environment, including login, app launch, and in-app navigation. Video replays of Citrix sessions are captured and made available for root cause analysis.
- Omnissa (formerly VMware Horizon)core2Steps provides synthetic monitoring for Omnissa Horizon (previously VMware Horizon) virtual desktop environments. 2Steps integrates natively with Omnissa Horizon for user journey monitoring, MFA testing, and performance alerting. 2Steps data also integrates with Splunk for Omnissa Horizon performance monitoring.
- Microsoft Azure Virtual Desktopcore2Steps monitors Azure Virtual Desktop environments, tracking user journey performance, login monitoring, and MFA processes within AVD. Integrates with Azure Active Directory for MFA testing and feeds data into Splunk for unified AVD performance monitoring.
- Amazon Web Services (Amazon Workspaces)core2Steps monitors Amazon Workspaces Desktop-as-a-Service environments, enabling continuous monitoring of common user flows within the DaaS platform. Supports testing of user flows between Amazon Workspaces and enterprise applications like Salesforce or SAP.
- Oktasupporting2Steps integrates with Okta for MFA/2FA testing. Supports robot-generated codes from Okta as part of automated MFA testing flows. Okta is commonly used as an identity provider in Citrix and other enterprise environments that 2Steps monitors.
- Duo Securitysupporting2Steps supports Duo Security for MFA/2FA testing in enterprise environments. Duo is a common identity management solution used alongside virtual desktop environments that 2Steps monitors.
- Symantecsupporting2Steps supports Symantec for MFA/2FA testing. Symantec is referenced as a common identity provider alongside Okta and Duo Security in enterprise environments monitored by 2Steps.
Scale indicators10 records
Recent moves6 records
Expansion highlights5 records
2 Steps competitors and assessment
Company assessmentDirect peers
- Catchpoint: Catchpoint is a synthetic monitoring platform that monitors websites, APIs, and user journeys from global vantage points. It is the closest direct competitor to 2Steps, though Catchpoint is more web/API-focused while 2Steps emphasizes VDI and visual user-journey testing inside enterprise apps.
- Uptime.com: Uptime.com provides synthetic transaction monitoring, uptime monitoring, and real user monitoring. It directly competes with 2Steps in transaction and user-journey monitoring for enterprise IT operations teams.
- Pingdom (SolarWinds): Pingdom offers website uptime monitoring and synthetic transaction monitoring as part of SolarWinds' broader observability portfolio. It is a direct competitor in basic synthetic monitoring, though narrower than 2Steps' VDI/MFA capabilities.
Broad incumbents
- Datadog: Datadog is a leading cloud observability platform with a broad portfolio including synthetic monitoring, APM, infrastructure monitoring, and log management. Its Synthetic Monitoring product overlaps directly with 2Steps but is part of a much larger bundled enterprise platform.
- Dynatrace: Dynatrace provides AI-driven application performance monitoring, observability, and synthetic monitoring through its OneAgent and Davis AI platform. Its synthetic capabilities compete with 2Steps as part of a comprehensive enterprise observability suite.
- New Relic: New Relic offers a full-stack observability platform including APM, infrastructure monitoring, and synthetic monitoring capabilities. It competes with 2Steps via its broader platform approach to enterprise application performance monitoring.
- AppDynamics (Cisco): Cisco AppDynamics provides application performance monitoring and business transaction monitoring for enterprise applications. Its synthetic monitoring features overlap with 2Steps, particularly for enterprises running complex VDI and multi-application environments.
Emerging players
- ThousandEyes (Cisco): ThousandEyes provides network and digital experience monitoring with strong synthetics capabilities for cloud and SaaS monitoring. It overlaps with 2Steps in monitoring distributed user experiences, though ThousandEyes focuses more on network-layer observability than in-application testing.
- Checkly: Checkly is a modern synthetic monitoring platform focused on API and browser monitoring with a developer-first approach. It competes with 2Steps in the no-code/script-light monitoring category, particularly for web and API use cases.
- Site24x7 (Zoho): Site24x7 provides full-stack observability including synthetic transaction monitoring, APM, and infrastructure monitoring. It competes with 2Steps in the user-journey and synthetic monitoring category, particularly for SMB and mid-market buyers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
2 Steps social profiles
Digital presence2 Steps financial estimates
Financial estimateRevenue estimate
Valuation estimate
2 Steps leadership team
Management profileNumber of profiles
Profiles4 records
2 Steps funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
2 Steps M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 2 Steps
What does 2 Steps do?
2Steps is a no-code, visual synthetic monitoring platform that replicates real user interactions—keyboard and mouse actions—across web, Windows, mobile (iOS/Android), and virtual desktop (Citrix, Azure Virtual Desktop, Amazon WorkSpaces, Omnissa Horizon) environments. Tests are recorded visually rather than coded, run continuously, and alert IT operations teams via SMS, email, or Slack when a workflow degrades. Performance data and video replays feed directly into a native Splunk integration, and the platform supports MFA/2FA and SSO testing across identity providers including Okta, Duo, Symantec, and Azure AD.
Is 2 Steps a public or private company?
2 Steps is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 2 Steps founded?
2 Steps was founded in 2018. It employs 11 to 50 people.
Where is 2 Steps based?
2 Steps is headquartered in Melbourne, Australia, in the Oceania region.
How does 2 Steps make money?
One revenue line is on record: subscription Software License.
Who are 2 Steps's main competitors?
Direct peers on record are Catchpoint, Uptime.com and Pingdom (SolarWinds). Broad incumbents are Datadog, Dynatrace, New Relic and AppDynamics (Cisco). Emerging players are ThousandEyes (Cisco), Checkly and Site24x7 (Zoho).
Does 2 Steps have an API?
Yes. 2Steps integrates with Splunk via a seamless API+ integration that sends 2Steps data directly to the Splunk data lake. Performance data, test results, and video replays can be viewed within Splunk's interface, providing a unified view of application performance. The integration allows 2Steps data to be accessed directly in Splunk for centralized system monitoring and analysis.
What industry is 2 Steps in?
2 Steps's product category is Synthetic Monitoring Software. Its primary akta.pro industry code is HDADACAC, Application Security Testing (SAST/DAST/IAST/SCA). Its NAICS code is 54151 and its SIC code is 7372.