Hoshizaki America

What Hoshizaki America does

Hoshizaki America, Inc. is a Peachtree City, Georgia-based designer and manufacturer of commercial ice machines and refrigeration equipment for the North American foodservice industry, operating as a wholly-owned subsidiary of Japan's Hoshizaki Corporation (founded 1947). The company has operated in North America for more than 40 years and employs over 1,000 people across two manufacturing facilities in Peachtree City and Griffin, Georgia, both ISO 9001:2015 and ISO 14001:2015 certified, with over 400 products certified as Georgia Made. Its core technology centers on the patented KMEdge dual-sided evaporator and CycleSaver design, which produces ice in approximately half the cycles of grid-cell competitor machines, yielding energy and water savings the company quantifies at 181% lifetime ROI. The product portfolio spans ice machines (Crescent Cuber, Cubelet, Flaker, Specialty/Gourmet, Dispensers, Serenity Series, Storage Bins) and commercial refrigeration (Steelheart premium line across reach-ins, undercounters, worktops, prep tables, chef bases, heated cabinets, back bar, merchandisers, and healthcare; plus the cost-effective Valiance line launched July 2025).

Hoshizaki America sells exclusively through an authorized distributor network supported by 18 distribution centers throughout North America, complemented by a direct enterprise sales team and a contracted Hoshizaki Certified Service Rep network for installation and warranty service. Revenue streams are predominantly hardware sales of ice machines, refrigeration equipment, and OEM parts/accessories, with warranty and service as a secondary stream. Pricing is quote-based via distributors with no public list pricing on the website; warranty terms extend from 1 to 7 years depending on product series, with Steelheart units carrying the longest coverage.

The customer base spans six vertical segments — Food Service (primary), Hospitality, Education, Healthcare, Business, and C-Stores — with applications ranging from restaurant kitchens and hotel bars to school cafeterias, hospital food storage, office breakrooms, and convenience store retail. Marketing is multi-channel: corporate website, active social presence (Facebook, Instagram, LinkedIn, YouTube), email newsletters (Hoshizaki Insider, Hoshizaki Tech Digest), trade show participation (NRA Show, SNA, NACS, ABASTUR, AHRMM), and downloadable brochures and spec sheets. The company has been recognized with multiple Kitchen Innovations Awards from the National Restaurant Association and sustained ENERGY STAR Partner of the Year recognition from the U.S. EPA.

Name

Hoshizaki America

Legal name

Hoshizaki America, Inc.

Website

https://hoshizakiamerica.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hoshizaki America designs and manufactures commercial ice machines and refrigeration equipment for North American foodservice operators, serving restaurants, hospitality, education, healthcare, business, and c-store customers through an authorized distributor network backed by two Georgia manufacturing facilities.

Ownership category

akta.pro rank

Product category

Commercial foodservice equipment (ice machines and commercial refrigeration)

NAICS

Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341), Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing (333415)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585)

akta.pro primary industry

Commercial & Industrial Refrigeration Systems (IMAHAKAA)

Keywords

• Commercial ice machines
• Commercial refrigeration equipment
• Foodservice equipment manufacturing
• Crescent ice makers
• Stainless steel reach-ins

Headquarters

HQ city

Peachtree City

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Ice Machine Sales: Commercial ice machines including crescent cubers, cubelets, flakers, and specialty ice machines. Products range from small undercounter units to large modular systems producing up to 2,600+ lbs of ice per day.
2. Commercial Refrigeration Equipment: Steelheart Series reach-ins, undercounters, worktops, prep tables, chef bases, heated cabinets, back bar refrigeration, merchandisers, and healthcare series products.
3. Parts and Accessories: OEM parts, filters, accessories, and upgrades for ice machines and refrigeration equipment. Parts available through authorized distributors.
4. Warranty and Service: Extended warranty programs and service support for commercial equipment with varying warranty periods from 1 to 7 years depending on product series.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Hoshizaki America designs and manufactures commercial ice machines and commercial refrigeration equipment for the foodservice industry. Its ice machine lineup produces crescent, cubelet, flaked, and specialty gourmet ice forms using patented KMEdge dual-sided evaporator technology. Its refrigeration lineup, anchored by the Steelheart and Valiance series, includes reach-ins, undercounters, prep tables, chef bases, merchandisers, heated cabinets, back bar, and healthcare units, all built primarily of stainless steel and ENERGY STAR qualified. Products are sold exclusively through authorized distributors across North America and supported through a certified service representative network.

Product overview

Hoshizaki America is a commercial ice machine and refrigeration equipment manufacturer with over 40 years of experience, offering two primary product lines. The Ice Machines portfolio includes the Crescent® Cuber Series (using patented dual-sided KM Edge evaporators), Cubelet Series, Flaker Series, Specialty & Gourmet Ice machines (Sphere, 1by1, 2by2, Top Hat), Dispensers, and the quiet-operating Serenity Series. The Refrigeration portfolio centers on the premium Steelheart® brand (reach-ins, undercounters, worktops, prep tables, chef bases, heated cabinets, back bar, and healthcare series) and the cost-effective Valiance™ Series launched in July 2025. All products are designed for commercial foodservice operations including restaurants, hospitality, healthcare, education, business, and c-stores. Over 400 products are certified Georgia Made in Peachtree City and Griffin, Georgia.

Differentiator

Problem solved

Functional benefit

Brands

• Steelheart®: Premium line of reach-ins, undercounters, worktops, prep tables, chef bases, and heated cabinets featuring rugged stainless steel construction for commercial food service operations.
• Valiance™
• KMEdge™
• Crescent®
• Serenity Series

Products and services

• Crescent Cuber Series Ice Machines Commercial ice machines producing hard, slow-melting crescent-shaped ice using a patented dual-sided KM Edge evaporator; available in built-in bin, modular, stackable, dispenser, and quiet/low-heat configurations for foodservice and hospitality operators.
• Cubelet Series Ice Machines Commercial ice machines producing soft, chewable nugget-style cubelet ice for healthcare and beverage service; available in built-in bin, modular, dispenser, and quiet/low-heat configurations.
• Flaker Series Ice Machines Commercial flake ice machines producing soft, moldable flaked ice for seafood displays, salad bars, healthcare, and blended beverages; sizes from undercounter units to large modular systems up to 2,280 lbs per day.
• Specialty & Gourmet Ice Machines Commercial ice machines producing premium gourmet ice shapes — Sphere (1.8" diameter), 1by1 Cube, 2by2 Cube, and Top Hat — for signature cocktails and upscale beverage presentation with minimal dilution.
• Ice & Water Dispensers Self-service ice and water dispensers for foodservice and hospitality, including touchless OptiServe models, hotel ice dispensers, and combined ice/water units.
• Serenity Series Ice Machines Quiet-operating ice machines with low heat output, compact footprint, and removable water tanks for easy cleaning; available in Crescent and Cubelet configurations for restaurants and convenience stores.
• Steelheart Reach-In Refrigerators and Freezers Premium stainless-steel reach-in refrigerators, freezers, dual-temp units, pass-thrus, and roll-in/roll-thru units designed for commercial foodservice back-of-house storage.
• Steelheart Undercounters & Worktops Compact stainless-steel undercounter refrigerators and worktop refrigeration units for space-constrained commercial kitchens.
• Valiance Refrigeration Series Cost-effective commercial refrigeration line available in reach-ins, undercounters, worktops, and prep tables, positioned as an efficient alternative to the premium Steelheart series.
• Steelheart Prep Tables Refrigerated food preparation tables including sandwich preps, mega tops, and pizza prep tables with integrated cold ingredient storage.
• Steelheart Chef Bases Heavy-duty refrigerated chef bases designed to support cooking equipment such as ranges and ovens while providing refrigerated storage drawers beneath.
• Merchandisers & Display Cases Glass-door merchandiser refrigerators and freezers plus specialized sushi display cases for retail food merchandising and grab-and-go product visibility.
• Steelheart Glass-Door Heated Cabinets Heated holding cabinets in reach-in and pass-thru configurations (including new glass-door models launched November 2025) that maintain food at safe serving temperatures while increasing product visibility.
• Back Bar Refrigeration Refrigerated storage for bar environments, including back bar refrigerators, slide-top bottle coolers, and direct-draw beer systems.
• Healthcare Series Refrigeration Sanitary, medical-grade refrigeration including reach-ins and warming cabinets designed to meet strict healthcare and food-safety standards.
• Ice Storage Bins and Stands High-capacity commercial ice storage bins, stands, and baggers designed to keep ice fresh and accessible for high-volume foodservice operations.
• Ice Filters and Accessories OEM replacement filters, water filtration accessories, and upgrade kits for Hoshizaki ice machines and refrigeration equipment, sold through authorized distributors.

Quantifiable outcome

• Produces same ice in half the cycles, resulting in 181% lifetime ROI
• +2 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Hoshizaki AlliancecoreStrategic or Co-development PartnerHoshizaki Alliance is a group of independent companies within the Hoshizaki group driven by a shared mission to cater to customer needs with original, top-tier offerings. Each company provides its own distinctive capabilities to achieve excellence in all aspects of the business.
• FOGELminorStrategic or Co-development PartnerMember of Hoshizaki Alliance group of independent foodservice manufacturing companies.
• JacksonminorStrategic or Co-development PartnerMember of Hoshizaki Alliance group of independent foodservice manufacturing companies.
• LancerminorStrategic or Co-development PartnerMember of Hoshizaki Alliance group of independent foodservice manufacturing companies.
• MacomminorStrategic or Co-development PartnerMember of Hoshizaki Alliance group of independent foodservice manufacturing companies. Located in Brazil.
• Structural ConceptsminorStrategic or Co-development PartnerMember of Hoshizaki Alliance group of independent foodservice manufacturing companies.
• ENERGY STARcoreOthersHoshizaki America is a repeat winner of the ENERGY STAR Partner of the Year award. All ENERGY STAR qualified products meet EPA energy efficiency standards.
• Constant ContactminorOthersEmail marketing service provider for Hoshizaki America newsletters (Hoshizaki Insider and Hoshizaki Tech Digest).

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Scotsman Ice Systems: One of the largest North American commercial ice machine manufacturers, offering cubers, flakers, and nugget ice machines to the same foodservice, hospitality, and healthcare customers. Now part of the Ali Group portfolio alongside Manitowoc Ice and Ice-O-Matic, making it the most directly comparable competitor to Hoshizaki.
• True Manufacturing: Family-owned US manufacturer of commercial refrigeration including reach-ins, prep tables, undercounters, and display cases. Competes directly with Hoshizaki Steelheart across foodservice refrigeration SKUs and shares the same spec-in / distributor GTM.
• Traulsen: Commercial refrigeration manufacturer (reach-ins, roll-ins, blast chillers) serving foodservice and institutional customers. Ali Group sister brand to Scotsman/Manitowoc, overlapping with Hoshizaki Steelheart and Valiance refrigeration lines.
• Turbo Air: Commercial refrigeration manufacturer serving restaurants, c-stores, and specialty foodservice with reach-ins, prep tables, and chef bases. Competes with Hoshizaki across the value and mid tiers of the same vertical.
• Manitowoc Ice: Long-established commercial ice machine brand with modular and undercounter units serving the same foodservice channel as Hoshizaki. Also an Ali Group property, competing head-to-head through overlapping distributor coverage and similar product breadth.
• Ice-O-Matic: Manufacturer of commercial ice machines (cubes, flake, nugget, pearl) and dispensers with strong foodservice and c-store penetration. Part of the Ali Group, it competes directly with Hoshizaki across price tiers and ice formats.
• Beverage-Air: Manufacturer of commercial refrigeration including reach-ins, back bar, undercounters, and merchandisers. Strong presence in foodservice and bars, directly comparable to Hoshizaki's back bar and Steelheart undercounter lines.
• Follett (Ice & Refrigeration): Specialist in commercial ice machines, ice storage and transport bins, and ice/water dispensers serving foodservice, healthcare, and hospitality. Comparable ice-machine product overlap with Hoshizaki's Crescent, cubelet, and dispenser lines.

Broad incumbents

• Electrolux Professional: Large global foodservice equipment group offering a broad portfolio across cooking, refrigeration, and dishwashing. Overlaps with Hoshizaki in commercial refrigeration and serves the same end customers, but at significantly broader scale and category scope.
• Hoshizaki Corporation (Japan parent): Japanese multinational parent and global market leader in commercial ice and refrigeration equipment. Operates globally and supplies product/technology to Hoshizaki America; relevant for benchmarking global scale, R&D pipeline, and product roadmap.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/HoshizakiAmericaInc
• Facebookfacebook.com/HoshizakiAmerica
• LinkedInlinkedin.com/company/hoshizaki-america
• Instagraminstagram.com/hoshizaki_us
• Xx.com/Hoshizaki_US

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hoshizaki America