Datotel
Datotel is a privately held St. Louis-based managed IT services provider founded in 2004, offering colocation, cloud, cybersecurity, backup/recovery, and IT support to enterprise, mid-market, and SMB clients across regulated and non-regulated verticals from a SOC 2 Type 2-certified data center.
- Company typePrivate
- Founded2004
- HeadquartersChicago, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Datotel does
Datotel is a privately held managed IT services provider founded in 2004 by David Brown and headquartered in the historic Globe Building at 710 N. Tucker Blvd in downtown St. Louis, Missouri. The company operates a SOC 2 Type 2-certified data center and delivers a full-stack outsourced IT portfolio organized around four core pillars — Colocation Services, Cloud Services, Cybersecurity Services, and IT Support — augmented by more than 20 modular add-on products including Veeam Cloud Connect, Microsoft 365 Backup, virtual servers, virtual desktops, endpoint detection and response, firewall management, multi-factor authentication, mobile device management, and Salesforce support.
The technology platform combines physical infrastructure (colocation space with metered power and bandwidth) with managed cloud hosting, backup, and cybersecurity stacks, increasingly augmented by AI capabilities including AI chatbots, virtual assistants, predictive maintenance algorithms, anomaly detection, and AI agents that automate patch management, user provisioning, and help desk triage. A proprietary Visual Remote Assistant (VRA) tool extends support into real-time visual diagnostics via customer device cameras. Datotel has also introduced AI Agent Security Governance services applying Zero Trust principles to non-human identities and autonomous AI workloads.
Datotel makes money primarily through recurring managed services contracts billed monthly on a subscription or as-needed basis, with colocation priced on metered power and bandwidth consumption, and IT consulting delivered as project-based or retainer engagements. The customer base spans Fortune 500 enterprises, healthcare-adjacent businesses, financial firms, manufacturing, AEC, non-profits, and SMBs, sold through a direct consultative sales motion combining inside sales for inbound mid-market leads and enterprise field sales for regulated verticals. The company is independently founder-owned with no disclosed institutional capital beyond two Skandalaris Center grants, and serves clients described as spanning "industries and continents" though primary operations are U.S.-based.
Datotel firmographics
Firmographics- Name
- Datotel
- Legal name
- Datotel LLC
- Website
- https://datotel.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Datotel is a privately held St. Louis-based managed IT services provider founded in 2004, offering colocation, cloud, cybersecurity, backup/recovery, and IT support to enterprise, mid-market, and SMB clients across regulated and non-regulated verticals from a SOC 2 Type 2-certified data center.
- Ownership category
- akta.pro rank
Datotel industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)
- akta.pro secondary industry
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)
Keywords
Where Datotel is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Datotel business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed IT Services: Ongoing management and support of client IT infrastructure, providing a full team of specialized engineers enhanced by AI. Delivered on an as-needed basis with monthly billing.
- Colocation Services: Secure, stable, redundant data center offerings where clients pay only for metered power and bandwidth used. Eliminates need to maintain private server space.
- Cloud Services: Managed cloud hosting and management of servers, networks, data vaulting, and email within Datotel's secure cloud environment. Delivery on an as-needed basis, pay-for-technology model.
- Cybersecurity Services: End-to-end cybersecurity solutions including endpoint protection, firewalls, secure access, email defense, and employee training, combined with expert consulting and risk management.
- Backup and Recovery Services: Data vaulting, Veeam Cloud Connect, Microsoft 365 Backup, and disaster recovery services.
- IT Consulting & Professional Services: IT strategy, infrastructure consulting, cybersecurity consulting, Salesforce consulting, technology risk assessments, and hands-on implementation. Typically project-based or retainer engagements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Tailored managed services with pricing based on client scope and requirements |
| Usage-based | Pay-as-you-go | Pay-for-what-you-use colocation model |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Datotel product offering
Product offeringCore offering
Datotel is a managed IT services provider that bundles colocation in an SSAE SOC 2 Type 2 certified data center with public, private, and hybrid cloud services, 24/7/365 IT support, and a layered cybersecurity stack (EDR, firewall, MFA, email security, security awareness training). Its go-to-market is the "Datotel Team" — a recurring monthly managed services engagement — supplemented by project-based IT consulting, migrations, and a la carte add-on modules (backup, virtual servers/desktops, endpoint management, monitoring, connectivity, and a proprietary Visual Remote Assistant).
Product overview
Datotel is an outsourced technology solutions provider offering a comprehensive managed services portfolio centered around four core pillars: Colocation Services, Cloud Services, Cybersecurity Services, and IT Support. These are complemented by a suite of specialized add-on modules including backup and recovery solutions (Backup Services, DataVaulting & BLM, Veeam Cloud Connect, Microsoft 365 Backup), virtual infrastructure (Virtual Servers, Virtual Desktops), security tools (Endpoint Detection and Response, Firewall Management, Password Manager, Security Awareness Training, Email Security, Multi-Factor Authentication), endpoint and server management (Endpoint Management, Monitoring, Server Management, Mobile Device Management), productivity tools (Online File Sharing, Cloud Print Management, Salesforce Support), and professional services (IT Consulting & Professional Services). Additionally, they offer a proprietary Visual Remote Assistant tool for visual remote support. The architecture operates as a modular platform approach where customers can select core services and add specialized modules as needed, with AI capabilities embedded across IT Support, Cybersecurity, and Monitoring services.
Differentiator
Problem solved
Functional benefit
Products and services
- Colocation Services Housing of customer-owned servers and network equipment in Datotel's owned-and-operated SSAE SOC 2 Type 2 certified data center, with redundant power, cooling, and connectivity for clients that require audit-ready, physically secure infrastructure.
- Cloud Services Public, private, and hybrid cloud hosting delivered from Datotel's data center, providing scalable compute, storage, and migration services to businesses that want an alternative to public-cloud-only providers.
- IT Support (Managed Help Desk) 24/7/365 managed help desk and technical support delivered under the "Datotel Team" recurring engagement, with AI-Assisted IT Support and the proprietary Visual Remote Assistant (VRA) tool for rapid remote resolution.
- Cybersecurity Services Layered managed security program bundling Endpoint Detection and Response, firewall management, Multi-Factor Authentication, email security, password management, and security awareness training, governed by Datotel's AI Agent Security Governance framework.
- Backup and Recovery Services Managed backup, replication, and recovery services including Veeam Cloud Connect, Microsoft 365 Backup, and DataVaulting & BLM, designed to protect customer data on-premises and in the cloud.
- Virtual Servers and Virtual Desktops Hosted virtual server and virtual desktop infrastructure delivered from Datotel's cloud, providing customers with scalable compute and remote-work-ready desktop environments.
- IT Consulting and Professional Services Project-based strategic IT consulting, vCIO advisory, migrations, and professional services engagements for organizations undertaking cloud, security, or infrastructure transformation.
- Connectivity Services Managed network connectivity services including dedicated and redundant internet/transport circuits between customer sites and Datotel's data center.
- Datotel Team (Managed Services Plan) Recurring monthly managed services engagement that bundles Datotel's core IT, cloud, and cybersecurity services into a single subscription deliverable for SMB and mid-market customers, designed to replace reactive break-fix IT relationships.
Quantifiable outcome
- Clients report ability to triple their usual number of virtual desktops with short notice during work-from-home transitions
- +1 more outcomes
Companies that use Datotel
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles3 records
Datotel technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability14 records
Feature4 records
Datotel partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- SalesforcecoreDatotel holds a Salesforce Partner badge (MSP Horizontal), providing Salesforce support, optimization, customization, integration with ERP and marketing platforms, training, and ongoing administration for clients. Salesforce is a core part of Datotel's application and platform services offering.
- VeeamcoreDatotel offers Veeam Cloud Connect as a service, enabling clients to back up to Datotel's cloud with encrypted backups and fast, secure off-site replication. Veeam is a core component of Datotel's backup and recovery service portfolio.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Datotel competitors and assessment
Company assessmentDirect peers
- Ntiva: Ntiva is a mid-market managed IT services provider offering managed IT, cybersecurity, cloud, and backup services. Comparable to Datotel in customer segment (mid-market to enterprise), service portfolio, and go-to-market (consultative MSP sales).
- Dataprise: Dataprise is a managed IT and cybersecurity provider serving mid-market and enterprise customers. Comparable to Datotel in managed IT, cybersecurity, cloud, and backup/recovery offerings and customer profile.
- US Signal Company: US Signal operates data centers and delivers managed cloud, colocation, and managed IT services. Comparable to Datotel in combining physical colocation infrastructure with managed services and cloud offerings for regulated industries.
- VC3: VC3 is a managed IT and cybersecurity provider focused on municipalities and mid-market businesses. Comparable to Datotel in managed IT, cybersecurity, and cloud services delivery model and customer segments.
- NetGain Technologies: NetGain Technologies delivers managed IT, cloud, and cybersecurity services to mid-market organizations. Comparable to Datotel in service mix, customer profile, and consultative MSP positioning.
Broad incumbents
- TierPoint: TierPoint is a larger national provider of colocation, cloud, and managed services across multiple data centers. Comparable to Datotel in colocation and managed services portfolio but with substantially greater scale and geographic reach.
- Rackspace Technology: Rackspace is a global managed cloud services provider offering multi-cloud management, security, and infrastructure services. Comparable to Datotel in managed cloud and infrastructure services but at much larger scale and with broader geographic footprint.
- Expedient: Expedient provides colocation, cloud, and managed services across multiple US markets with a focus on enterprise and mid-market customers. Comparable to Datotel in colocation + managed services stack but with multi-region data center footprint.
- Sungard Availability Services: Sungard Availability Services delivers managed IT, cloud, and disaster recovery services with a focus on business continuity. Comparable to Datotel in backup/recovery, managed cloud, and colocation offerings, but at significantly larger enterprise scale.
Regional players
- CenterPoint IT: CenterPoint IT is a St. Louis-area managed IT services and IT consulting provider serving local and regional SMB and mid-market clients. Comparable to Datotel in local managed IT services focus and Midwestern regional customer base.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Datotel social profiles
Digital presenceDatotel compliance and trust
Trust signalCompliance4 records
Datotel financial estimates
Financial estimateRevenue estimate
Valuation estimate
Datotel leadership team
Management profileNumber of profiles
Profiles5 records
Datotel funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Datotel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Datotel
What does Datotel do?
Datotel is a managed IT services provider that bundles colocation in an SSAE SOC 2 Type 2 certified data center with public, private, and hybrid cloud services, 24/7/365 IT support, and a layered cybersecurity stack (EDR, firewall, MFA, email security, security awareness training). Its go-to-market is the "Datotel Team" — a recurring monthly managed services engagement — supplemented by project-based IT consulting, migrations, and a la carte add-on modules (backup, virtual servers/desktops, endpoint management, monitoring, connectivity, and a proprietary Visual Remote Assistant).
Is Datotel a public or private company?
Datotel is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Datotel founded?
Datotel was founded in 2004. It employs 11 to 50 people.
Where is Datotel based?
Datotel is headquartered in Chicago, United States, in the North America region.
How does Datotel make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are colocation Services, cloud Services, cybersecurity Services, backup and Recovery Services and IT Consulting & Professional Services.
Who are Datotel's main competitors?
Direct peers on record are Ntiva, Dataprise, US Signal Company, VC3 and NetGain Technologies. Broad incumbents are TierPoint, Rackspace Technology, Expedient and Sungard Availability Services. CenterPoint IT is listed as a regional player.
Does Datotel have an API?
No public API is recorded for Datotel.
What industry is Datotel in?
Datotel's product category is Managed IT Services. Its primary akta.pro industry code is HDABANAA, Data Center Operations & Managed Services (Remote Hands, NOC/SOC), with a secondary code of BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service). Its NAICS code is 541513 and its SIC code is 7370.