What Voxvalley Technologies inc does

Voxvalley Technologies (legal entity Voxvalley Technologies Pte Ltd, Singapore) builds cloud-based communication platforms for telecom operators, VoIP providers, MVNOs, OTT players, and enterprises. The company's core technology is a CPaaS architecture — voice, video, messaging, and SMS delivered over cloud infrastructure (hosted on AWS) and exposed through APIs and SDKs and a portfolio of white-label softphone, OTT, unified communications (Vox UCM, MoSIP C5), omnichannel, and carrier-grade softswitch (Vox Switch) products. Security is implemented via TLS and SRTP, and an ISO 9001:2008 quality management certification underpins operational processes. The portfolio spans endpoint apps, programmable developer building blocks (Voice, Video, Chat, Missed Call, Click-to-Call, IVR, SIP Trunking, Call Recording, White-label SMS), and infrastructure components (Vox Bridge for secure VoIP tunneling).

The business model combines multiple revenue streams: recurring subscriptions for CPaaS API/SDK access and unified communications products, white-label licensing of softphone/OTT/UC products to partners and resellers, and professional services for custom development and change requests billed hourly on a project basis. Pricing is quote-based with custom enterprise contracts (including multi-year engagements) and no public price list, supported by a freemium free-trial funnel for product evaluation. Go-to-market is sales-led via a multilingual direct sales team, layered with a channel program for technology partners, resellers, and referral partners; marketing also runs content (blog) and a heavy event/telecom-conference presence (ITW, GITEX, CommunicAsia, ITEXPO, Capacity).

The company is founder-controlled, led by Sajjan Mallik (Founder, MD & CEO) and co-founded by Deepali.NC, with no disclosed venture capital or private equity backing and no subsidiary or M&A activity on record. Operations span three primary locations: Singapore (HQ), Hyderabad, India (R&D and India sales office), and Gurnee, Illinois (USA HQ opened January 2014). The company reports 8,050+ brand customers, 45+ countries served, ~3 million end users, 10,000 whitelabel apps deployed, and 51–100 employees, and has won three TMC Communications Solutions Product of the Year awards (2012, 2014, 2015).

Name

Voxvalley Technologies inc

Legal name

Voxvalley Technologies Pte Ltd

Website

https://voxvalley.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

51–100 employees

Short description

Voxvalley Technologies provides cloud-based VoIP, CPaaS, and omnichannel communication solutions — including softphones, OTT platforms, UC, and developer SDKs — to telecom operators, VoIP providers, MVNOs, OTT players, and enterprises across 45+ countries.

Ownership category

akta.pro rank

Product category

Cloud Communications Platform (CPaaS)

NAICS

Telecommunications (517), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)

akta.pro secondary industries

SMS/MMS & Messaging Marketing Services (Text, RCS, WhatsApp/OTT) (MPAAAIAB), Billing, Payments & Subscription Management (MPAHAJAC)

Keywords

• Cloud communications platform
• VoIP solutions
• CPaaS APIs
• Unified communications
• White-label softphone

Headquarters

HQ city

Illinois City

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. CPaaS API and SDK Subscriptions: Revenue from cloud communication platform services providing APIs and SDKs for voice, video, messaging integration. Usage-based and subscription models likely based on API calls and feature access.
2. White-Label Product Licensing: White-label VoIP products and solutions including softphones, OTT platforms, and communication platforms licensed to partners and resellers for their own branding.
3. Unified Communications Solutions: MoSIP C5 and UCM unified communications products sold to service providers, ISPs, system integrators, and PBX vendors.
4. Professional Services: Change requests and custom development services billed on hourly basis. Setup, configuration, and maintenance support services.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Voxvalley Technologies provides cloud-based communication solutions centered on a Communication Platform as a Service (CPaaS) with APIs and SDKs for integrating real-time voice, video, messaging, and SMS into applications. The portfolio includes white-label softphones (MoSIP), OTT platforms (Tringy), unified communications solutions (Vox UCM, MoSIP C5), omnichannel communications, and supporting components such as SIP trunking, IVR, call recording, click-to-call, missed call APIs and white-label SMS. These offerings are sold to telecom operators, ISPs, VoIP providers, MVNOs, OTT players, and enterprises globally, with extensive white-labeling and partner/reseller enablement.

Product overview

Voxvalley Technologies offers a comprehensive cloud communication platform (CPaaS) architecture consisting of a core Communication Platform as a Service with multiple integrated products and modular SDKs/APIs. The platform includes unified communications solutions (MoSIP C5, UC Solution), omnichannel communications, and specialized OTT platforms (Tringy). The product portfolio is organized around white-label softphones (Softphone), VoIP applications, and programmable SDKs for voice calling, video, chat, and SMS. Additional offerings include call recording, IVR, click-to-call, and SIP trunking solutions. The architecture enables service providers, telecom operators, and enterprises to deploy customizable communication solutions while the SDK/API layer allows developers to embed real-time communication features into existing applications.

Differentiator

Problem solved

Functional benefit

Brands

• MoSIP: Mobile VoIP softphone application and softswitch platform for VoIP service providers
• MoSIP C5
• Tringy
• Vox Bridge
• Vox Switch
• Vox Suite
• Vox PBX
• Vox UCM
• Vox-cpaas
• Vox IM

Products and services

• Communication Platform as a Service (CPaaS) Core cloud communications platform that lets businesses and developers integrate real-time communication features (voice, video, messaging, SMS) into websites and mobile applications via APIs and SDKs.
• MoSIP C5 (Mobile UC Client) Next-generation softphone and unified communications solution enabling users to manage business communications (voice, video, messaging) from anywhere on mobile devices, targeted at service providers, ISPs, system integrators, and PBX vendors.
• White-Label SIP Softphone White-label SIP softphone application providing VoIP calling capabilities that partners and service providers can rebrand for their own offerings.
• Tringy (OTT Platform) All-in-one Over-The-Top (OTT) platform and softswitch solution that enables VoIP businesses to deliver VoIP services including calling cards, PIN-less dialers, and mobile VoIP services.
• Omnichannel Communications Omnichannel communication solution that enables businesses to engage customers across multiple channels including voice, video, chat, and messaging (SMS/RCS).
• UC Solution – Vox UCM and MoSIP C5 Unified Communications solution combining Vox UCM and MoSIP C5, allowing service providers, ISPs, system integrators, and PBX vendors to expand their product offerings with voice, video, and data solutions.
• Voice Calling SDK Software Development Kit (SDK) for embedding voice calling functionality into mobile applications and websites.
• Video SDK SDK that enables developers to embed video calling and chat capabilities into applications for immersive video communication over the internet.
• Chat SDK and API SDK and API for integrating chat and instant messaging functionality into websites and mobile applications.
• White-Label SMS Platform White-label SMS platform for sending and receiving text messages, supporting marketing campaigns and customer notifications.
• Missed Call API API solution for missed call notifications and callbacks, enabling customer engagement and lead generation without incurring call charges.
• VoIP Call Recording Solution for recording VoIP calls for compliance, training, and quality assurance purposes.
• Click-to-Call Solution enabling website visitors to initiate calls with a single click, connecting directly to agents or sales teams.
• IVR Solutions Interactive Voice Response (IVR) solutions for automated call routing, menu navigation, and customer self-service.
• SIP Trunking Solution SIP trunking service enabling connection of PBX systems to the internet for VoIP calling, replacing traditional PSTN lines.
• Vox Bridge (Secure VoIP Tunneling) Highly scalable VoIP tunneling software designed to enhance the quality of VoIP communication and ensure secure communications.
• Vox Switch (Carrier-Grade Softswitch) Carrier-grade softswitch offering routing, billing, monitoring, and reporting for VoIP service providers and operators.
• Custom Application Development Services Custom development services billed on an hourly basis covering change requests, setup, configuration, and maintenance support for Voxvalley products.

Quantifiable outcome

• Trusted by over 8,050+ brands globally
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature14 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Technology PartnerscoreTechnology or IntegrationEnterprise business communication products, CPaaS programmable SDKs, and Omnichannel services offered in a bundle. Partners gain access to modern communication solutions to enhance value for small-sized, mid-sized, and large-scale global enterprises. Technical proficiency not compulsory for partnership.
• ResellerscoreChannel Partner/ Reseller/ DistributorResellers benefit from Voxvalley's global footprint and product enhancement aligned with diverse market requirements and business trends. White-labelled CPaaS, Omnichannel, and business communication products sold through reseller network.
• Referral PartnersminorGTM or Marketing PartnerCollaborate to find new business opportunities and earn commission. Referral partners help generate prospective leads that foster mutually beneficial collaboration, helping businesses reduce communication costs.
• Amazon Web Services, Inc.coreOthersAWS provides cloud infrastructure environment and storage of customer data, Service Logging for debugging and monitoring. AWS is used as the sub-processor for Voxvalley's cloud infrastructure environment.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Twilio: Twilio is the dominant horizontal CPaaS platform exposing voice, video, messaging and email APIs. Voxvalley competes in the same programmable communications category with the same core CPaaS APIs/SDKs (voice, video, chat, SMS) plus white-label softphone and UC extensions.
• Vonage (Ericsson): Vonage (now an Ericsson Business / Communications Platform unit) provides CPaaS APIs (Vonage APIs / Nexmo) and a UCaaS suite directly comparable to Voxvalley's CPaaS + UC (Vox UCM, MoSIP C5) offering.
• 8x8: 8x8 provides a UCaaS/CCaaS platform with voice, video, messaging and CPaaS APIs for enterprise contact center workloads, overlapping Voxvalley's UC (Vox UCM/MoSIP C5) and video SDK positioning.
• Infobip: Infobip is a global CPaaS providing omnichannel messaging, voice, RCS and customer engagement solutions, comparable to Voxvalley's omnichannel and messaging suite plus operator-grade footprint.

Direct peers

• Plivo: Plivo is a closely comparable CPaaS focused on voice and messaging APIs targeting SMBs and developers. It mirrors Voxvalley's developer-portal/API/SDK go-to-market across voice, SMS and messaging channels.
• Telnyx: Telnyx offers a programmable communications platform combining CPaaS APIs with global private network infrastructure, voice, messaging and SIP trunking. It directly parallels Voxvalley's combined CPaaS + SIP trunking + omnichannel messaging portfolio.
• Sinch: Sinch is a global CPaaS provider offering messaging, voice, video and verification APIs. Voxvalley's omnichannel product suite (voice/video/chat/SMS/RCS) targets the same enterprise developers served by Sinch.
• MessageBird (Bird): MessageBird / Bird is an omnichannel CPaaS offering email, SMS, voice, WhatsApp and chat APIs alongside marketing automation. The omnichannel orientation closely matches Voxvalley's omnichannel communications product.
• Bandwidth Inc. Bandwidth provides CPaaS APIs and a global communications platform with voice, messaging and emergency services, serving enterprise and operator customers. Its API-first, carrier-aligned positioning parallels Voxvalley's CPaaS + carrier softswitch bundle.

Emerging players

• Agora: Agora is a real-time engagement platform providing voice, video and chat SDKs for embedding into applications. Voxvaley's Voice SDK, Video SDK and Chat SDK compete for the same developer-led use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/voxvalley
• Facebookfacebook.com/voxvalley.technologies
• LinkedInlinkedin.com/company/voxvalley-technologies

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voxvalley Technologies inc