COLAB

What COLAB does

COLAB Multimedia LLC is a digital agency founded in 2008 and headquartered in Richmond, Virginia. The firm designs, develops, and maintains websites and digital platforms for mission-driven organizations, with a primary focus on four verticals: healthcare systems, credit unions, nonprofit organizations, and member-based associations. Its client roster includes enterprise accounts such as ChenMed (healthcare), Virginia Credit Union ($4.5B+ in assets), Idaho Central Credit Union, and the Virginia Lottery, alongside mission-driven organizations including Sports Backers, Feed More, and Better Housing Coalition.

The company's core technical stack centers on WordPress (65% of projects, 100+ sites launched) and Drupal (15+ years of experience, 5M+ nodes created), supplemented by Vue.js for interactive front-end features and headless CMS implementations (Contentful). COLAB integrates client websites with enterprise systems including Salesforce, Workday, Azure Active Directory, Okta, Twilio, and Tableau. Service offerings span Product Strategy, Content/CMS, AI Services (including WebMCP agent-readiness consulting), UX/UI Design, and Development. The agency holds hosting partnerships with Acquia (enterprise Drupal) and Pantheon (WordPress/Drupal) and builds to WCAG 2.0 Level AA accessibility standards as a baseline, which is particularly relevant for regulated credit union and healthcare clients.

COLAB operates on a project-based professional services model, with revenue generated through website design, development, digital strategy, and ongoing maintenance engagements. Client relationships tend to be long-tenured — exemplified by a 10+ year, 7-build partnership with Sports Backers — which provides recurring revenue visibility but ties growth to relationship renewal cycles. The team is distributed across Richmond, Virginia Beach, Greensboro, Lebanon (IN), Redmond (OR), and Marseillan (France), operating under a four-day workweek. The firm is privately held with no disclosed external funding, and leadership comprises founder Eddie O'Leary (President), Sarah Ferrara (COO), and Ralph Otto (CPO, 14-year tenure).

Name

COLAB

Legal name

COLAB Multimedia LLC

Website

https://teamcolab.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

COLAB is a Richmond-based digital agency designing and developing WordPress and Drupal websites for mission-driven organizations, including healthcare systems, credit unions, nonprofits, and member associations, with deep accessibility and enterprise system integration expertise.

Ownership category

akta.pro rank

Headquarters

HQ city

Richmond

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Digital Agency Services: COLAB generates revenue through project-based professional services including website design, development, digital strategy, UX/UI design, content strategy, and ongoing maintenance. Engagements range from individual website projects to long-term partnerships involving multiple builds over years.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

COLAB is a digital agency that designs, develops, and maintains custom websites and digital platforms for mission-driven organizations, primarily using WordPress and Drupal. Service offerings span Product Strategy, Content/CMS, AI Services, UX/UI Design, and Development, delivered as project-based engagements with enterprise system integrations, WCAG-compliant accessibility, and ongoing maintenance partnerships.

Product overview

COLAB is a digital agency specializing in websites and digital platforms for mission-driven organizations (healthcare, nonprofits, member organizations, credit unions). The agency offers a unified service portfolio spanning Product Strategy, Content/CMS, AI Services, UX/UI Design, and Development. COLAB implements primarily on WordPress and Drupal platforms, with specialized hosting partnerships through Acquia (enterprise Drupal) and Pantheon (WordPress/Drupal). The agency also provides AI readiness consulting including WebMCP implementation to prepare digital platforms for AI agent interactions.

Differentiator

Problem solved

Functional benefit

Products and services

• Product Strategy Digital strategy consulting that helps organizations define goals, constraints, and priorities for website and digital platform projects, translating business objectives into a clear actionable plan.
• Content/CMS Content management system implementation and content strategy services, primarily using WordPress and Drupal platforms, enabling marketing teams to create and manage content without developer assistance through modular design systems.
• AI Services Artificial intelligence integration services helping organizations prepare for and implement AI capabilities in their digital platforms, including WebMCP agent-ready implementation for browser-based AI agent interactions.
• UX/UI Design User experience and interface design services creating intuitive, accessible (WCAG 2.0 AA compliant), and engaging digital experiences for mission-driven organizations.
• Development Web development and engineering services building custom websites, web applications, and digital platforms, including custom modules, API integrations, Vue.js front-end development, and enterprise system integrations.
• WordPress Platform Services WordPress development including Block Themes, Block Editor implementation, custom plugin development, API integrations, and hosting on Pantheon, WP Engine, or WP VIP. Represents 65% of COLAB's projects with 100+ sites launched.
• Drupal Platform Services Drupal development for complex websites including content management, custom module and theme development, API integrations, and hosting on Acquia, Pantheon, or Platform.sh. 15+ years of experience with 5M+ nodes created across implementations.
• WebMCP Agent-Ready Services Consulting and implementation services to help organizations prepare their websites for AI agent interactions through the WebMCP browser standard, exposing web app functionality as structured tools (searchProducts, submitSupportTicket, filterEvents, startApplication, bookAppointment) that AI agents can call directly.

Quantifiable outcome

• 107% revenue growth for Virginia Lottery during partnership, with $5.6B donated to state education
• +6 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core.

• PantheoncoreTechnology or IntegrationCOLAB partners with Pantheon for enterprise WordPress and Drupal hosting. Pantheon provides the infrastructure platform for many of COLAB's client websites, offering autoscaling, development tools, and WebOps workflow.
• AcquiacoreTechnology or IntegrationCOLAB partners with Acquia for enterprise Drupal hosting and digital experience platform. Acquia provides managed cloud infrastructure optimized for Drupal with security, compliance, and scalability features.
• WordPresscoreTechnology or IntegrationWordPress is COLAB's preferred CMS for easy content management, representing 65% of their projects and 100+ sites launched. They build using Block Editor, custom plugins, and WordPress best practices.
• DrupalcoreTechnology or IntegrationDrupal is COLAB's preferred platform for complex websites with 15+ years experience and 5M+ nodes created. Used for enterprise clients requiring scalability, security, and complex functionality.
• WorkdaycoreTechnology or IntegrationCOLAB integrates Workday HR data into client websites, particularly for healthcare clients like ChenMed. Workday integration enables automated employee/physician profiles, job postings, and HR data synchronization.
• SalesforcecoreTechnology or IntegrationCOLAB integrates Salesforce CRM with client websites, enabling lead tracking, event registration data, and data-driven sales insights. Used extensively for ChenMed and commercial real estate clients.

Scale indicators12 records

Recent moves2 records

Expansion highlights5 records

Broad incumbents

• Blue State Digital: A digital agency serving nonprofits, advocacy groups, and mission-driven brands. Comparable on mission-driven specialization but operates at meaningfully larger scale.
• Firespring: A larger marketing/print/tech provider for nonprofits that offers website design among broader services. Comparable on nonprofit vertical but broader portfolio and larger scale.

Direct peers

• Forum One: A digital agency that builds Drupal and WordPress sites for associations, nonprofits, and mission-driven organizations. Highly comparable in tech stack, vertical focus, and service model.
• Big Duck: A branding and digital agency exclusively serving nonprofits. Comparable on mission-driven specialization and emphasis on measurable outcomes for nonprofit clients.
• Velir: A digital agency with deep Drupal expertise serving associations, nonprofits, and enterprise clients. Comparable on CMS specialization and enterprise integration work.
• Mediacurrent: A Drupal-focused digital agency serving enterprise clients with complex integrations. Comparable on core platform (Drupal), delivery model, and emphasis on measurable outcomes.
• Kanopi: A digital agency specializing in Drupal and WordPress development for nonprofits, higher education, and mission-driven organizations. Direct competitor on platform and vertical.
• Mighty Citizen: A digital agency focused exclusively on membership organizations, associations, and nonprofits. Closely comparable on vertical (credit unions, associations, nonprofits) and project-based delivery.
• Cornershop Creative: A digital agency serving mission-driven organizations including nonprofits and associations. Comparable on vertical focus, mid-sized team, and project-based web engagements.
• Tapp Network: A digital agency providing web development, marketing, and AI services to mission-driven and enterprise clients. Comparable on service mix (including emerging AI offerings) and mid-market client base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/teamcolab
• GitHubgithub.com/teamcolab
• Facebookfacebook.com/colabwebdesign
• LinkedInlinkedin.com/company/colab-multimedia
• Instagraminstagram.com/teamcolab

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about COLAB