Bytes Managed IT
Bytes Managed IT is a private, family-run managed IT services provider founded in 2001 and based in Scottsbluff, Nebraska. It delivers subscription-based managed IT, cybersecurity, backup, VoIP, cloud, and hardware-as-a-service to hundreds of SMBs across the Midwest, with a secondary office in Cheyenne, Wyoming.
- Company typePrivate
- Founded2001
- HeadquartersScottsbluff, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Bytes Managed IT does
Bytes Managed IT (legal entity Bytes Computer & Network Solutions) is a privately held managed IT services provider founded in 2001 by Todd Lewis and Darrell Lewis and headquartered in Scottsbluff, Nebraska, with a second office in Cheyenne, Wyoming opened in 2021. The firm employs 24 people and serves hundreds of small and medium businesses primarily in the Midwest, with stated operational reach extending to the United States and Canada. Vertical focus areas include healthcare, manufacturing, education, and professional services (notably legal and financial).
The company's core offering is a flat-rate, subscription-based managed IT services platform that bundles proactive monitoring, maintenance, vendor management, and tiered security under a single agreement. Around this core it has built an integrated portfolio of add-on modules: Cybersecurity, Managed IT Service Desk (24/7), Backup & Disaster Recovery (including an Enterprise tier covering Microsoft 365 and cloud environments), Cloud Computing hosted in an SSAE18/SOC 1 certified data center, VoIP Services, Hardware as a Service with lifetime warranty, Security Awareness Training, and Project Consulting. The underlying technology is delivered through remote monitoring and management tooling, vendor-supplied networking and security stacks, and a centralized services team handling internal automation and partner backup monitoring.
Bytes makes money primarily through recurring monthly managed services contracts, supplemented by subscription-based VoIP, cloud hosting, and hardware-as-a-service rentals, plus one-time project consulting revenue. The go-to-market is sales-led and consultative: a three-step process of consultation, custom plan development, and ongoing managed delivery, supported by account managers and a dedicated sales team. Distribution is regional-direct, supplemented by content marketing (blog authored by the Strategic Operations Manager), partner spotlights, email marketing via RocketFuel, and organic social media on Twitter, Facebook, LinkedIn, and Instagram. The company is family-run, founder-controlled, and has no disclosed institutional investors, funding rounds, or acquisitions. In July 2024, the founder-promoted COO Chris Lind was elevated to CEO while Todd Lewis retained the President/Owner role.
Bytes Managed IT firmographics
Firmographics- Name
- Bytes Managed IT
- Legal name
- Bytes Computer & Network Solutions
- Website
- https://bytesmanagedit.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Bytes Managed IT is a private, family-run managed IT services provider founded in 2001 and based in Scottsbluff, Nebraska. It delivers subscription-based managed IT, cybersecurity, backup, VoIP, cloud, and hardware-as-a-service to hundreds of SMBs across the Midwest, with a secondary office in Cheyenne, Wyoming.
- Ownership category
- akta.pro rank
Bytes Managed IT industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Server, Storage & Virtualization Management Services (BPAEABAI)
- akta.pro secondary industries
- Backup & DR Software Implementation & Managed Platforms (BPAEALAI), Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Incident Response, On-Call & Operational Readiness (BPAEAKAL)
Keywords
Where Bytes Managed IT is headquartered
LocationHeadquarters
- HQ city
- Scottsbluff
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Bytes Managed IT business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Monthly subscription-based managed IT services providing ongoing support, maintenance, and technology management for a flat-rate fee. Custom packages are tailored to business size and needs, offering predictable costs rather than break-fix billing.
- Hardware as a Service: Rental model where clients pay to use hardware instead of purchasing outright. Includes warranty coverage for the life of the agreement and comes bundled with Managed Services, Backup & Disaster Recovery, and Security solutions.
- VoIP Services: Hosted Voice over IP phone service with free or reduced-cost phones, featuring business messaging, voicemail to email/SMS, cell integration, call queues, and 24/7 US-based support.
- Project Consulting: One-time project-based consulting services for IT implementations, including planning, setup, and ongoing management of hardware or software solutions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom Tailored Packages - 100% custom packages for any business size or budget |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
Bytes Managed IT product offering
Product offeringCore offering
Bytes Managed IT provides outsourced managed IT services for small and medium-sized businesses, offering proactive monitoring, maintenance, and support of client IT infrastructure under custom flat-rate monthly agreements. The offering bundles cybersecurity, backup and disaster recovery, cloud computing, hosted VoIP, hardware-as-a-service, security awareness training, project consulting, and a 24/7 service desk into a single partnership-style IT support engagement.
Product overview
Bytes Managed IT offers a unified managed IT services portfolio built around its core Managed IT Services platform. The offering includes Cybersecurity, VoIP Services, Backup & Disaster Recovery (including Enterprise-grade version), Cloud Computing, Hardware as a Service, Security Awareness Training, Project Consulting, and Managed IT Service Desk as integrated add-on modules. All services operate under custom flat-rate agreements designed for small-to-medium businesses in the Midwest. The company provides SSAE18 (SOC 1) certified cloud infrastructure and emphasizes proactive protection, predictable pricing, and white-glove customer service.
Differentiator
Problem solved
Functional benefit
Products and services
- Managed IT Services Core managed IT service providing comprehensive technology management including proactive monitoring, maintenance, security, and support for business IT infrastructure with custom flat-rate agreements, designed for small-to-medium businesses.
- Cybersecurity Security services including network protection, threat monitoring, and security solutions designed to protect businesses from cyber threats and data breaches, including tiered security tools and dark web monitoring.
- VoIP Services Hosted Voice over IP phone service featuring business messaging, voicemail to email/SMS, cell integration, call queues, auto attendant, and call center functionality, with 24/7 US-based support and free phones under a 36-month replacement cycle.
- Backup and Disaster Recovery Data backup and disaster recovery service to protect business data, ensure recoverability, minimize downtime, and maintain business continuity through proactive management.
- Cloud Computing Cloud-hosted network solution providing secure access to business data and applications from any device with internet connection, hosted in an SSAE18 (SOC 1) certified data center with enterprise-level security and built-in backup and disaster recovery.
- Hardware as a Service Hardware rental solution providing equipment with lifetime warranty, bundled with managed services, backup and disaster recovery, security, and security awareness training for a recurring subscription fee.
- Security Awareness Training Employee security training program using mock attacks, interactive web-based training, and simulated phishing attacks designed to build organizational cybersecurity resilience.
- Project Consulting IT project consulting services covering hardware and software planning, implementation, and ongoing management to improve business efficiency, sold as one-time project-based engagements.
- Enterprise Backup and Disaster Recovery Enterprise-grade backup and disaster recovery solution protecting critical servers, cloud environments, Microsoft 365, and business applications with rapid recovery capabilities for larger environments.
- Managed IT Service Desk 24/7 IT service desk providing responsive support to resolve technology issues, minimize downtime, and handle Tier 1 support including password resets and basic troubleshooting for partner organizations.
Companies that use Bytes Managed IT
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles5 records
Bytes Managed IT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Bytes Managed IT partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Hardware & Equipment PartnerssupportingBytes works with various hardware and equipment partners to provide workstations, laptops, servers, storage, networking equipment, hyperconverged infrastructure, firewalls, wireless access points, cloud-managed solutions, webcams, peripherals, and conferencing solutions to clients.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
Bytes Managed IT competitors and assessment
Company assessmentDirect peers
- ConsoleWorks IT: Regional managed IT and cybersecurity provider serving small businesses in the western U.S. with proactive monitoring, backup, and VoIP. Comparable service catalog and SMB focus to Bytes.
- EOS IT Solutions: Small-to-mid sized MSP offering managed IT, VoIP, cloud, and security services to SMBs in the central U.S. Similar business model, recurring revenue, and target customer base as Bytes Managed IT.
- Bluenet Technologies: A regional managed IT services provider serving SMBs in the Midwest with managed IT, cybersecurity, cloud, and backup services. Comparable to Bytes due to similar size, Midwest SMB focus, and full-stack managed service offering.
- Vega Cloud (Nebraska-based MSP): Regional Nebraska-area managed services firm focusing on cloud, cybersecurity, and IT support for SMBs. Geographic and customer overlap make it a close comparable to Bytes Managed IT.
- Prairie Technologi Group: Regional managed IT and cybersecurity firm headquartered in the Midwest with a strong healthcare and SMB vertical mix; comparable in operating model, compliance focus, and small-town physician/business base to Bytes.
- Online Tech: Midwest managed hosting, cloud, and managed IT services provider with SOC/SSAE-certified data centers serving SMB and mid-market clients. Overlap with Bytes on cloud and managed service lines.
- Heartland Business Systems: Midwest-based IT solutions provider delivering managed services, cloud, security, and VoIP to SMB and mid-market customers. Very comparable in geographic and customer-segment overlap with Bytes.
Others
- ConnectWise: Major RMM/PSA platform vendor powering thousands of MSPs including Bytes' industry peers. Enabling/ecosystem player rather than a direct competitor.
Broad incumbents
- Datto (Kaseya): Large incumbent provider of backup/DR, RMM, and security solutions sold through the MSP channel. Provides underlying technology used by Bytes and competes at scale for larger customer contracts.
- Barracuda MSP / Barracuda Networks: Large, established provider of security, backup/DR, and networking solutions used by MSPs like Bytes to deliver managed services. Indirect competitor/vendor rather than direct MSP competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Bytes Managed IT social profiles
Digital presenceBytes Managed IT compliance and trust
Trust signalCompliance1 record
Bytes Managed IT financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bytes Managed IT leadership team
Management profileNumber of profiles
Profiles14 records
Bytes Managed IT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bytes Managed IT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bytes Managed IT
What does Bytes Managed IT do?
Bytes Managed IT provides outsourced managed IT services for small and medium-sized businesses, offering proactive monitoring, maintenance, and support of client IT infrastructure under custom flat-rate monthly agreements. The offering bundles cybersecurity, backup and disaster recovery, cloud computing, hosted VoIP, hardware-as-a-service, security awareness training, project consulting, and a 24/7 service desk into a single partnership-style IT support engagement.
Is Bytes Managed IT a public or private company?
Bytes Managed IT is a private company. It is classified as family owned and is currently operating.
When was Bytes Managed IT founded?
Bytes Managed IT was founded in 2001. It employs 11 to 50 people.
Where is Bytes Managed IT based?
Bytes Managed IT is headquartered in Scottsbluff, United States, in the North America region.
How does Bytes Managed IT make money?
Four revenue lines are on record. Managed IT Services are the primary driver. The others are hardware as a Service, voIP Services and project Consulting.
Who are Bytes Managed IT's main competitors?
Direct peers on record are ConsoleWorks IT, EOS IT Solutions, Bluenet Technologies, Vega Cloud (Nebraska-based MSP), Prairie Technologi Group, Online Tech and Heartland Business Systems. ConnectWise is listed as an others. Broad incumbents are Datto (Kaseya) and Barracuda MSP / Barracuda Networks.
Does Bytes Managed IT have an API?
No public API is recorded for Bytes Managed IT.
What industry is Bytes Managed IT in?
Bytes Managed IT's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAI, Server, Storage & Virtualization Management Services, with a secondary code of BPAEALAI, Backup & DR Software Implementation & Managed Platforms. Its NAICS code is 541513 and its SIC code is 7370.