SoftGuard Tech
SoftGuard Technologies is a Florida-based, privately held software vendor that provides cloud-based alarm monitoring, video verification, GPS tracking, access control, and personal-safety mobile apps as a unified PSIM/ULTRA platform for alarm receiving centers, governments, banks, gated communities, schools, corporations, and healthcare providers across the Americas and EMEA.
- Company typePrivate
- Founded2004
- HeadquartersAventura, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What SoftGuard Tech does
SoftGuard Technologies is a privately held software company, founded around 2003-2004 and headquartered in Aventura, Florida, that builds cloud-based alarm-monitoring and physical-security information management (PSIM) platforms for security monitoring centers and downstream end-customers. The company is organized around the SoftGuard Suite — a modular web-based platform that aggregates alarm receivers, alarm panels, IP communicators, video verification devices, GPS trackers, access control systems, electric fences, home automation, patrol tracking, and VoIP — supported by an integration catalog of more than 200 certified third-party hardware and software interfaces from manufacturers including Dahua, AJAX, Hikvision, Bosch, ZKTeco, Intelbras, Climax, and Vanderbilt. On top of this core SoftGuard offers vertical sub-brands (SoftGuard Banking, CitySafe for municipalities, CountrySafe for gated communities, school-safety variants) and a portfolio of mobile applications (SmartPanics, VigiControl, TecGuard, CleanApp, Purple Code) that put end-users at the center of monitoring workflows, including GPS-tagged personal-safety, guard-patrol tracking, field-service dispatch, and gender-violence response use cases. The company's most recent technical additions are SOF.IA, an AI layer for false-alarm reduction and event prioritization introduced at SICUR 2026, and TotemGuard, an AI-driven virtual-gatekeeping product.
The firm operates a recurring-revenue model anchored on ULTRA, an all-inclusive unlimited-connections subscription that replaced the prior perpetual-license scheme effective January 1, 2025 with documented pricing adjustments to offset U.S. inflation, plus tiered 24/7 support plans (standard and VIP) and an à-la-carte suite of modules (Web Monitoring, Video Verification, CRM, Administrator, MoneyGuard, TrackGuard, MapGuard, Logger, MultiMonitor, SMS Gateway, etc.). Go-to-market combines direct enterprise field sales from headquarters and four regional offices (Madrid as EMEA HQ, Lima, San José, Bogotá) with a channel network that includes named distributors IBD (Portugal), SYSCOM (Mexico), and Mundicam (Iberia), as well as a "Cloud Partners" wholesale community and co-marketing rewards programs such as the Benefits Club with Dahua and the SoftGuard Rewards Club. Customers span seven primary verticals — alarm-monitoring companies (core), government, banking and financial institutions, gated communities, schools and universities, corporate and retail, and health institutions — with case-study visibility into Latin American universities, retail/corporate in-house monitoring centers, and municipal citizen-safety deployments. The company is independent, founder-led under CEO Daniel Banda, has no disclosed institutional funding, no completed M&A, and has been growing organically into EMEA through a structural partnership with IBD announced in 2026.
SoftGuard Tech firmographics
Firmographics- Name
- SoftGuard Tech
- Legal name
- SoftGuard Technologies
- Website
- https://monitoringsoft.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SoftGuard Technologies is a Florida-based, privately held software vendor that provides cloud-based alarm monitoring, video verification, GPS tracking, access control, and personal-safety mobile apps as a unified PSIM/ULTRA platform for alarm receiving centers, governments, banks, gated communities, schools, corporations, and healthcare providers across the Americas and EMEA.
- Ownership category
- akta.pro rank
SoftGuard Tech industry classification
Industry- Product category
- Alarm Monitoring Software
- NAICS
- Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Security Guards and Patrol Services (561612)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF)
- akta.pro secondary industries
- Remote Video Guarding / Virtual Patrol (Guard + CCTV) (BPAKAAAL), Guard Tour / Lone Worker / Duress & Panic Alarm Monitoring (BPAKAFAF)
Keywords
Where SoftGuard Tech is headquartered
LocationHeadquarters
- HQ city
- Aventura
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
SoftGuard Tech business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- ULTRA Subscription: All-inclusive subscription model offering unlimited connections for devices, users, and mobile apps. Includes 24/7 technical support and covers all new release versions at no additional cost. Scales as customers grow.
- Support Plans (24/7 Plan): Technical support services providing uninterrupted operations and swift response to technical incidents for monitoring centers. Includes regular updates and all new release versions.
- Extended Services (ULTRA): Premium services covered under ULTRA including servers/hardware review, SQL database installation, third-party application installation, virus/malware detection and removal, network/router reset, firewall programming, database maintenance and recovery.
- Suite Modules: Modular software components including Web Monitoring, Video Verification, CRM, Administrator, MapGuard, Logger, TrackGuard, Access Control, Technical Service, SMS Gateway, and others available as part of the platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | ULTRA - Unlimited subscription with all-inclusive access |
| Subscription | Annual | ULTRA Plan - VIP Support |
| Subscription | Annual | 24/7 Plan - Support All Year Round |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels8 records
SoftGuard Tech product offering
Product offeringCore offering
SoftGuard Tech develops and sells an all-in-one modular alarm monitoring and physical security information management (PSIM+) software platform for monitoring centers, security companies, and enterprise security operations. Its portfolio includes the cloud-based ULTRA subscription platform, the SoftGuard Suite of monitoring modules, dedicated mobile apps for personal safety (SmartPanics, Purple Code), guard tracking (VigiControl), and field service management (TecGuard), along with vertical-specific solutions for banking, government, and gated communities.
Product overview
SoftGuard Tech offers a platform-plus-modules architecture centered on the SoftGuard Suite, an all-in-one modular monitoring platform with web-based monitoring, video verification, CRM, administrative tools, and financial management modules. The portfolio includes mobile apps (SmartPanics for personal safety, VigiControl for guard tracking, TecGuard for field service, CleanApp for cleaning staff, Purple Code for women's safety), the cloud-based ULTRA subscription model, and PSIM+ for unified security management. CitySafe and CountrySafe provide vertical-specific solutions for municipalities and gated communities respectively, while SoftGuard Banking addresses financial institution needs. The 2025 product roadmap includes TotemGuard (AI-powered totems) and AI features for automatic event resolution, with SOF.IA AI introduced at SICUR 2026 to reduce false alarms and enable contextual event analysis.
Differentiator
Problem solved
Functional benefit
Brands
- ULTRA by SoftGuard: All-inclusive subscription platform offering unlimited connections for devices, users, and mobile apps with 24/7 technical support.
- PSIM+
- SmartPanics
- VigiControl
- TecGuard
- CleanApp
- CountrySafe
- CitySafe
- Purple Code
- SOF.IA
- TotemGuard
- TrackGuard
- MapGuard
Products and services
- SoftGuard Suite
Quantifiable outcome
- 80% of women do not report abuse or gender-based violence due to lack of resources or belief they won't be heard - Purple Code addresses this gap
- +1 more outcomes
Companies that use SoftGuard Tech
Customer profileNamed customers6 records
Segments7 records
Ideal customer profiles5 records
SoftGuard Tech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration186 records
AI capability5 records
Feature11 records
SoftGuard Tech partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and strategic.
- IBDcoreStrategic alliance marks new chapter for both companies and sector. For first time, leading distributor and specialized monitoring software provider join forces structurally with long-term vision combining expertise, technology, and innovation. IBD brings track record, market insight, and distribution capabilities; SoftGuard contributes 20+ years experience developing solutions for monitoring stations and new business models.
- MundicamcoreOfficial distributor in the Iberian region (Spain and Portugal). Partnered at SICUR 2026 and launched the Benefits Club program where companies purchasing equipment through Mundicam generate cashback applied to ULTRA subscriptions. Received recognition award from SoftGuard for commitment as official channel partner.
- ZKTecostrategicIntegration with ZKTeco facial recognition devices (SpeedFace-V5L, ProFace X, EFace10) for real-time biometric access control. Connection runs on PUSH (ADMS) protocol. Phase 1 enables event reception; Phase 2 will enable command sending for virtual gatekeeping services.
- DahuacoreJoint participation at events including Seguritec Peru 2026 and Benefits Club launch in Chile. Dahua presented AirShield panel line and live demonstrations of Dahua-SoftGuard integration showcasing how hardware and software work together. Collaboration includes video, audio, and AI integration.
- ClimaxstrategicIntegration enables Climax intrusion panels to send real-time events and multimedia to monitoring center. Also includes support for Mobile Lite R35-C smartwatch with eSIM for personal protection (GPS/Wi-Fi tracking, fall detection, SOS button, two-way communication, geofencing).
- IntelbrasstrategicIntegration with Intelbras AMT8000 alarm panel (100% wireless solution) delivers real-time events and images to SoftGuard PSIM+ monitoring software. Panel features up to 64 zones, 16 partitions, built-in siren, Wi-Fi module, and cloud/Ethernet connection. Integration boosts response capacity and operational efficiency.
- AJAXstrategicPartnership for conference presentation at ExpoSeguridad Mexico 2024. Daniel Banda (CEO), Marcos Avalos (Business Developer), and Nikita Sinitsa (Latam Sales Leader for AJAX) discussed strategies for adopting modern technologies, market flexibility, and risks of outdated security technologies.
- IBDcoreIBD is a leading distributor of security technologies in Portugal with a proven track record, market insight, and close relationships with security professionals. Becomes official SoftGuard distributor in Portugal, bringing comprehensive ecosystem of professional monitoring solutions including alarm receiving center platforms, mobile applications, human monitoring, video verification, IoT device management, and value-added service tools.
- SYSCOMcoreSYSCOM is one of the most important distributors in the Mexican market. Strategic partnership formalizes SoftGuard's presence in Mexico, providing integrators with access to specialized technology, training, and support. Partnership includes commercial support, technical training, and tools to develop new services.
- Secury360strategicStrategic technology partner recognized at SICUR 2026. Collaboration integrates video, audio, and artificial intelligence with shared goal of turning every event into precise, actionable information with fewer false alarms, more context, and better decisions.
Scale indicators3 records
Recent moves10 records
Expansion highlights6 records
SoftGuard Tech competitors and assessment
Company assessmentEmerging players
- Eagle Eye Networks: Cloud video surveillance platform with AI analytics and API-first integrations to monitoring centers. Adjacent competitor to SoftGuard's Video Verification module and cloud-first ULTRA subscription story.
- Alarm.com: Cloud-native platform for security, video, and smart-home monitoring serving dealers and monitoring centers, particularly in residential and SMB. Comparable to ULTRA's cloud-based positioning but focused on the dealer-driven residential market.
Direct peers
- DICE Corporation: North American alarm monitoring and central station software provider serving security dealers and monitoring centers. Most directly comparable to SoftGuard by product (alarm receiving, automation, video, mobile apps) and customer base (alarm companies).
- Micro Key Solutions: Alarm monitoring software and central station automation vendor with integrated accounting, service, and dealer management modules. Closely matches SoftGuard's module suite addressing monitoring centers and security dealer back-office operations.
- Bold Group (Manitou / Stages): Provides central station monitoring software (Manitou) and alarm company ERP (Stages), targeting security dealers and monitoring centers. Direct competitor to SoftGuard's Suite + ULTRA platform for the alarm monitoring vertical.
- SureView Systems (IMMIX): PSIM and central station automation platform (IMMIX) for video, intrusion, and alarm monitoring operators. Competes with SoftGuard's PSIM+ platform in the SOC/monitoring-center software category with similar integration breadth.
- PACOM Systems (STANLEY Products): Alarm receiving and integrated security management platform for monitoring centers and multi-site enterprises, now part of STANLEY Products. Comparable to SoftGuard on alarm panel integration, multi-site monitoring, and access control convergence.
Broad incumbents
- Bosch Security and Safety Systems: Global vendor of video, intrusion, access control, and integrated management systems (BVMS, BIS). Overlaps with SoftGuard's platform breadth and shares an integration-heavy ecosystem strategy.
- Genetec (Security Center): Global unified security platform combining video surveillance, access control, and intrusion detection. Competes with PSIM+ and SoftGuard Suite for enterprise and city-scale deployments but is a much broader portfolio vendor.
- Honeywell Commercial Security: Enterprise security portfolio (Pro-Watch, WIN-PAK, MAXPRO) covering access control, video, and intrusion. Competes with SoftGuard across banking, corporate, and government accounts but as part of a much larger buildings and security portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SoftGuard Tech social profiles
Digital presenceSoftGuard Tech financial estimates
Financial estimateRevenue estimate
Valuation estimate
SoftGuard Tech leadership team
Management profileNumber of profiles
Profiles9 records
SoftGuard Tech subsidiaries and ownership
Company hierarchySubsidiaries4 records
SoftGuard Tech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SoftGuard Tech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SoftGuard Tech
What does SoftGuard Tech do?
SoftGuard Tech develops and sells an all-in-one modular alarm monitoring and physical security information management (PSIM+) software platform for monitoring centers, security companies, and enterprise security operations. Its portfolio includes the cloud-based ULTRA subscription platform, the SoftGuard Suite of monitoring modules, dedicated mobile apps for personal safety (SmartPanics, Purple Code), guard tracking (VigiControl), and field service management (TecGuard), along with vertical-specific solutions for banking, government, and gated communities.
Is SoftGuard Tech a public or private company?
SoftGuard Tech is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SoftGuard Tech founded?
SoftGuard Tech was founded in 2004. It employs 51 to 100 people.
Where is SoftGuard Tech based?
SoftGuard Tech is headquartered in Aventura, United States, in the North America region.
How does SoftGuard Tech make money?
Four revenue lines are on record. ULTRA Subscription is the primary driver. The others are support Plans (24/7 Plan), extended Services (ULTRA) and suite Modules.
Who are SoftGuard Tech's main competitors?
Emerging players on record are Eagle Eye Networks and Alarm.com. Direct peers are DICE Corporation, Micro Key Solutions, Bold Group (Manitou / Stages), SureView Systems (IMMIX) and PACOM Systems (STANLEY Products). Broad incumbents are Bosch Security and Safety Systems, Genetec (Security Center) and Honeywell Commercial Security.
Does SoftGuard Tech have an API?
No public API is recorded for SoftGuard Tech.
What industry is SoftGuard Tech in?
SoftGuard Tech's product category is Alarm Monitoring Software. Its primary akta.pro industry code is IMAIAEAF, Security Systems Monitoring & Dispatch (SOC/Remote Guarding), with a secondary code of BPAKAAAL, Remote Video Guarding / Virtual Patrol (Guard + CCTV). Its NAICS code is 56162 and its SIC code is 7381.