Bold Group
Bold Group provides alarm monitoring and business management software exclusively for the security industry, serving 1,000+ central monitoring stations, dealers, integrators, and SOCs globally. A subsidiary of EverCommerce (Nasdaq: EVCM), it offers platforms including Manitou, stages, SedonaOffice, Managely, and AlarmBiller.
- Company typePrivate
- Founded2019
- HeadquartersColorado Springs, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Bold Group does
Bold Group provides alarm monitoring and business management software exclusively for the security industry, operating as a wholly-owned subsidiary of EverCommerce (Nasdaq: EVCM). The formal entity was established in March 2019 through the operational merger of Perennial Software, Bold Technologies, SIMS, and Secure Global Solutions, though its roots trace to predecessor companies founded in the early 1980s, giving the platform over 40 years of accumulated domain expertise. The company serves central monitoring stations, security dealers, integrators, and security operations centers (SOCs), claiming 1,000+ customer sites globally, an average 15-year customer tenure, and over 1 billion security signals processed.
The product portfolio is organized in three lines: alarm monitoring software (stages, Manitou, ManitouLITE, ManitouPSIM, Manitou Cloud Services, SIMS), business management solutions (SedonaOffice and SedonaOffice Cloud, Sedona-X Mobile, Managely in Essentials/Pro tiers, AlarmBiller), and a security intelligence suite (Network Navigator remote device hardware, backStage managed firewall with NIDS, vCISO virtual CISO vulnerability scanning). Deployment models span on-premises, hosted cloud, hybrid, and mobile, with Manitou Cloud Services offered in four packaging tiers (PaaS, SaaS, Cloud Receiver, DR 90/10) and Manitou Developer Kit providing web services/.Net/OCX APIs for partner integration. UL 1981 3rd edition, ULC 1982, UL 827 8th edition, SSAE 16 Type II, HIPAA, PCI-DSS, and ULC HSRC (Mequon, May 2025) certifications support compliance-led sales to regulated central stations.
Revenue is generated primarily through software subscriptions and licenses for alarm monitoring and business management platforms, supplemented by professional services (implementation, BoldU training tiers 1-4), Manitou Cloud Services, hardware (Network Navigator), and per-scan vCISO fees. Pricing is largely quote-based rather than publicly disclosed. Distribution combines consultative enterprise field sales (Schedule Demo CTA, [email protected], 1-800-255-2653) with channel partnerships (3DEYE, Ajax, Calipsa, OpenEye, Digital Watchdog, Sentry AI, Avalara, CSG Forte, O2/OxyGen), industry-event presence (ISC West, GSX, ESX, Ascend, SICUR, TMA), and a Customer Advisory Board. The company is headquartered in Denver, Colorado with primary UL-listed/SOC-1 data center operations in Colorado Springs and a ULC HSRC-certified facility in Mequon, Wisconsin.
Bold Group firmographics
Firmographics- Name
- Bold Group
- Legal name
- Bold Technologies, Ltd., Perennial Software, LLC and Secure Global Solutions, LLC (individually and collectively referred to as Bold Group)
- Website
- https://boldgroup.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Bold Group provides alarm monitoring and business management software exclusively for the security industry, serving 1,000+ central monitoring stations, dealers, integrators, and SOCs globally. A subsidiary of EverCommerce (Nasdaq: EVCM), it offers platforms including Manitou, stages, SedonaOffice, Managely, and AlarmBiller.
- Ownership category
- akta.pro rank
Bold Group industry classification
Industry- Product category
- Security Software
- NAICS
- Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Commercial & Industrial Alarm Monitoring (BPAKAFAB)
- akta.pro secondary industries
- Residential Alarm Monitoring (Burglar/Intrusion) (BPAKAFAA), System Monitoring & Dispatch Services (Fire/CO Alarm Monitoring) (HSAHAFAF)
Keywords
Where Bold Group is headquartered
LocationHeadquarters
- HQ city
- Colorado Springs
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Bold Group business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Alarm Monitoring Software Licenses/Subscriptions: Bold Group generates recurring revenue through software licenses and subscriptions for its alarm monitoring platforms (Manitou, stages, SIMS). Offerings include on-premises perpetual licenses, hosted/cloud subscriptions, and hybrid models. Recurring fees are billed monthly or annually. Additional revenue from add-on modules and integration extensions.
- Business Management Software Subscriptions: Revenue from SaaS-based business management solutions (SedonaOffice, AlarmBiller, Managely) provided on subscription basis. SedonaOffice and Managely offer tiered pricing (Essentials/Pro for Managely). Monthly fees based on number of active customers or features accessed. Includes cloud-hosted options with reduced upfront costs.
- AlarmBiller SaaS: Cloud-based billing and business management SaaS for small-to-mid-sized security dealers. Monthly fees based on number of active customers. Includes integrated payment processing, proposal management, work order management, and customer portal features.
- Security Intelligence Solutions: Revenue from Network Navigator hardware device sales, backStage managed firewall/NIDS subscriptions, and vCISO quarterly vulnerability scanning services. These cybersecurity offerings provide recurring monthly revenue through monitoring subscriptions and per-scan fees.
- Professional Services & Training: Implementation services, on-site training, virtual training, and consulting services. Training through BoldU portal with tiered subscription levels (Level 1 free, Level 2-4 paid). Professional services billed via Order Acknowledgements with service hour packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | BoldU Training Portal - Level 1 (Free) |
| Subscription | Monthly | BoldU Training Portal - Level 2 (Self-Paced Learning) |
| Subscription | Monthly | BoldU Training Portal - Level 3 (Self-Paced + Instructor-Led) |
| Subscription | Monthly | BoldU Training Portal - Level 4 (All Content + Live Online) |
| Subscription | Monthly | Managely Essentials |
| Subscription | Monthly | Managely Pro |
| Subscription | Monthly | Manitou Cloud Services (MCS) - PaaS |
| Subscription | Monthly | Manitou Cloud Services (MCS) - SaaS |
| Subscription | Monthly | Manitou Cloud Services (MCS) - Cloud Receiver |
| Subscription | Monthly | Manitou Cloud Services (MCS) - DR |
| Subscription | Monthly | AlarmBiller SaaS |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels9 records
Bold Group product offering
Product offeringCore offering
Bold Group provides alarm monitoring and business management software specifically for the security industry. Its alarm monitoring portfolio includes the stages enterprise automation platform and Manitou (with Cloud Services, PSIM, and LITE variants) for central monitoring stations, dealers, and security operations centers. Its business management portfolio includes SedonaOffice, Managely, and AlarmBiller for accounting, billing, and field service operations. The company also delivers security intelligence solutions (Network Navigator, backStage, vCISO) for networked device monitoring, managed firewall, and vulnerability scanning.
Product overview
Bold Group provides alarm monitoring and financial management solutions for the security industry through a platform-plus-modules architecture. The alarm monitoring portfolio includes stages (enterprise-grade automation platform with Cloud and Mobile variants), Manitou (expandable alarm monitoring software with Cloud Services, PSIM, and LITE variants), and SIMS (acquired brand). The business management portfolio includes SedonaOffice (enterprise-level financial management with Cloud Services and Sedona-X Mobile), Managely (all-inclusive business management platform in Essentials and Pro tiers), and AlarmBiller (cloud-based billing for small-to-mid-sized dealers). The security intelligence portfolio includes Network Navigator (remote device monitoring), backStage (managed firewall and NIDS cybersecurity), and vCISO (virtual CISO vulnerability scanning). All platforms support extensive add-on modules for telephony, video integration, access control, GPS tracking, and business process automation.
Differentiator
Problem solved
Functional benefit
Brands
- stages: Enterprise-grade alarm monitoring automation software designed for large and complex monitoring centers with action plans and automated processes.
- Manitou
- ManitouLITE
- ManitouPSIM
- SedonaOffice
- Managely
- AlarmBiller
- backStage
- Network Navigator
- vCISO
- BoldU
Products and services
- stages Enterprise-grade alarm monitoring automation platform for large and complex monitoring centers. Uses action plans and automated processes to deliver top-notch alarm monitoring performance, streamline operations, reduce human error, and ensure consistent alarm handling. UL 1981/ULC 1982/UL 827 compliant.
- Manitou Advanced alarm monitoring software designed to enhance security operations and drive operational efficiency. Provides real-time monitoring, reporting, and response management with Action Patterns for rapid incident handling, and integrates intrusion, ONVIF-compliant video, access control, and telephony inputs.
- Manitou Cloud Services Cloud-hosted alarm monitoring solution delivered via fully redundant UL-certified data centers. Includes alarm monitoring software, PBX system, receivers, and PRI circuits with minimal hardware requirements. Offered in PaaS, SaaS, Cloud Receiver, and DR tiers.
- ManitouPSIM Physical Security Information Management solution that accumulates information from various devices and systems, presenting relevant information in a comprehensive visual display for threat identification, verification, and prioritization. Includes over 80 reports with custom report creation capability.
- ManitouLITE Alarm monitoring software for small-scale centers including universities, gated communities, corporate proprietary monitoring centers, and localized central stations. Uses the same signal processing as Manitou with reduced complexity and a Windows interface. Includes over 80 report options.
- SIMS Acquired alarm monitoring system (Security Information & Management Systems) integrated into the Bold Group product portfolio following the SIMS, Inc. acquisition.
- SedonaOffice Enterprise-level business management software designed specifically for security companies. Integrates disparate operations platforms to streamline operations, increase RMR, and help grow business. Features full accounting (AR/AP/general ledger), job management, inventory management, service & inspections, custom query builder, and Vivid CPM Basic reporting.
- SedonaOffice Cloud Services Hosted version of SedonaOffice providing full functionality with reduced upfront costs and less IT maintenance requirements. Accessible from any internet-connected location.
- Sedona-X Mobile Mobile application for iOS and Android that enables field technicians to swipe credit cards via PCI-compliant Bluetooth, and manage work orders, appointments, invoices, and customer accounts from mobile devices.
- Managely Comprehensive all-inclusive business management platform for the security and alarm industry. Available in Essentials and Pro tiers with accounting, CRM, recurring billing, AR/AP, inventory, workflow management, and Microsoft Power BI-powered business intelligence.
- AlarmBiller Cloud-based billing and business management solution for small-to-mid-sized security dealers. Includes recurring billing, accounting, lead management, proposal management, work orders, inventory, and customer portal. Monthly fees based on number of active customers.
- Network Navigator Secure IT device that connects to customer networked devices for remote monitoring of device health and availability via VPN over an encrypted tunnel on port 443/tcp with RSA 1024-bit key. Enables remote vendor support, content distribution, M2M data collection, video services, and remote guard tours.
- backStage Cybersecurity solution with Network Intrusion Detection System (NIDS) and Managed Firewall. Provides layered cybersecurity with Deep Packet Inspection and Open Threat Exchange partnership for Zero-Day threat detection. Optimized for use with Network Navigator.
- vCISO Virtual Chief Information Security Officer service providing quarterly network vulnerability scans, technical assessment reports, executive summaries with risk prioritization, and PCI-DSS section 11.2.2 pre-audit preparation tests.
Quantifiable outcome
- Processed over 1 billion security signals
- +5 more outcomes
Companies that use Bold Group
Customer profileNamed customers12 records
Segments11 records
Ideal customer profiles4 records
Bold Group technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration31 records
AI capability8 records
Feature7 records
Bold Group partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- O2 Intelligent Automation SolutionscoreBold Group partnered with O2 Intelligent Automation Solutions to offer OxyGen, a Business Process Management (BPM) solution designed to drive intelligent automation and unify systems. The partnership integrates OxyGen BPM with Bold Group's SedonaOffice business management software, enabling customers to automate workflows and business processes across systems.
- Digital WatchdogcoreBold Group and Digital Watchdog announced integration of DW Spectrum IPVMS video management platform with Bold Group's Manitou Alarm Monitoring Software. The integration delivers relay control from Manitou and video from DW Spectrum for enhanced actionable information, giving end users, operators, and emergency responders better real-time decision-making capabilities.
- Sentry AIcoreSentry AI and Bold Group announced a product collaboration to deliver sophisticated AI video monitoring capabilities to monitoring centers. The collaboration enables central stations and guard services to implement AI capabilities that supercharge operators, lower costs, and add new revenue streams through enhanced video analytics and alarm verification.
- OpenEyecoreOpenEye provides video management systems (VMS) with premiere video integration with Bold Group's Manitou Video Control Center. Additional features include live video feed access, metadata handling, health monitoring, and efficient device onboarding.
- Wise Financial ConsultingminorWise Financial Consulting provides financial consulting services for SedonaOffice customers, offering expertise in accounting, financial planning, and business process optimization for security companies.
- Open Voice Exchange / I-View NowcoreBold Group is an authorized reseller of I-View Now central station video interface, a cloud-based video verification service. I-View Now relates alarm events with video clips from security systems, DVRs, NVRs, Videofied, and IP cameras for alarm verification during dispatch.
Scale indicators6 records
Recent moves7 records
Expansion highlights6 records
Bold Group competitors and assessment
Company assessmentDirect peers
- Security Information Systems (SIS): SIS, Bold Group's sister company under EverCommerce's Security & Alarm Solutions division, directly competes in central-station automation software alongside Manitou and stages.
- DICE Corporation: DICE Corporation provides alarm monitoring and business management software (Matrix) for central stations and security dealers, directly competing with Manitou, stages, and SedonaOffice across the same customer base.
- Micro Key Solutions: Micro Key Solutions provides dealer and central-station management software for the security industry, directly competing with SedonaOffice, Managely, and AlarmBiller in dealer management workflows.
- Immix: Immix is a PSIM platform purpose-built for central stations and SOCs, directly competing with Manitou and stages in cloud-based alarm and video monitoring workflows.
Broad incumbents
- Genetec: Genetec Security Center is a unified PSIM/video/access platform used by enterprise security operations centers, competing with ManitouPSIM and the broader Manitou ecosystem in the SOC segment.
- Honeywell Building Technologies: Honeywell's Pro-Watch and MAXPRO platforms compete in central-station and integrated security management, overlapping with Manitou's enterprise and PSIM segments at larger end customers.
- Motorola Solutions (Avigilon / CommandCentral): Motorola Solutions' command-and-control and video platforms (including Avigilon) compete with ManitouPSIM and stages in PSIM-class deployments for large enterprise and public-safety monitoring centers.
- Johnson Controls (Tyco/Software House): Johnson Controls' security portfolio (ex-Tyco) competes with Bold Group's enterprise central-station and dealer management software at large enterprise customers and integrators.
Emerging players
- Eagle Eye Networks: Eagle Eye Networks offers a cloud-native VSaaS and video API platform that integrates into alarm monitoring platforms like Manitou but is also emerging as a competing workflow layer for central stations.
Others
- I-View Now: I-View Now is both a partner and ecosystem-adjacent competitor, providing cloud-based video verification that layers on top of Bold Group's Manitou platform but could evolve into an alternative workflow path.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Bold Group social profiles
Digital presenceBold Group compliance and trust
Trust signalCompliance7 records
Bold Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bold Group leadership team
Management profileNumber of profiles
Profiles11 records
Bold Group subsidiaries and ownership
Company hierarchySubsidiaries2 records
Bold Group funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bold Group M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bold Group
What does Bold Group do?
Bold Group provides alarm monitoring and business management software specifically for the security industry. Its alarm monitoring portfolio includes the stages enterprise automation platform and Manitou (with Cloud Services, PSIM, and LITE variants) for central monitoring stations, dealers, and security operations centers. Its business management portfolio includes SedonaOffice, Managely, and AlarmBiller for accounting, billing, and field service operations. The company also delivers security intelligence solutions (Network Navigator, backStage, vCISO) for networked device monitoring, managed firewall, and vulnerability scanning.
Is Bold Group a public or private company?
Bold Group is a private company. It is classified as corporate owned and is currently operating.
When was Bold Group founded?
Bold Group was founded in 2019. It employs 101 to 250 people.
Where is Bold Group based?
Bold Group is headquartered in Colorado Springs, United States, in the North America region.
How does Bold Group make money?
Five revenue lines are on record. Alarm Monitoring Software Licenses/Subscriptions are the primary driver. The others are business Management Software Subscriptions, alarmBiller SaaS, security Intelligence Solutions and professional Services & Training.
Who are Bold Group's main competitors?
Direct peers on record are Security Information Systems (SIS), DICE Corporation, Micro Key Solutions and Immix. Broad incumbents are Genetec, Honeywell Building Technologies, Motorola Solutions (Avigilon / CommandCentral) and Johnson Controls (Tyco/Software House). Eagle Eye Networks is listed as an emerging player. I-View Now is listed as an others.
Does Bold Group have an API?
Yes. Stages API offers extensive and accurate API capabilities for integration with the security and alarm ecosystem. Manitou provides comprehensive APIs that allow integration with leading audio and video hardware, PBX systems, databases, and geolocation programs. The Manitou Developer Kit (MDK) provides web services API, .Net API, and OCX API with detailed specifications for developing to Manitou's video standard and XML standard.
What industry is Bold Group in?
Bold Group's product category is Security Software. Its primary akta.pro industry code is BPAKAFAB, Commercial & Industrial Alarm Monitoring, with a secondary code of BPAKAFAA, Residential Alarm Monitoring (Burglar/Intrusion). Its NAICS code is 561621 and its SIC code is 7370.