Confer With
Confer With is a London-based SaaS platform founded in 2020 that enables video-assisted live shopping for eCommerce retailers, integrating with Vonage Communication APIs to help online stores improve conversion rates and average order values through real-time video consultations.
- Company typePrivate
- Founded2020
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
Confer With firmographics
Firmographics- Name
- Confer With
- Website
- https://conferwith.io
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Confer With is a London-based SaaS platform founded in 2020 that enables video-assisted live shopping for eCommerce retailers, integrating with Vonage Communication APIs to help online stores improve conversion rates and average order values through real-time video consultations.
- Ownership category
- akta.pro rank
Confer With industry classification
Industry- Product category
- Live Commerce Software
- NAICS
- Custom Computer Programming Services (541511), Broadcasting and Content Providers (516)
- SIC
- Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Live Commerce & Shoppable Creator Campaigns (BPAFAHAL)
- akta.pro secondary industry
- Video Conferencing & Webinars (BPAMAMAB)
Keywords
Where Confer With is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
Confer With business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Platform/SaaS Revenue: Confer With generates revenue through a SaaS platform model, providing video-assisted shopping technology to eCommerce retailers. The company integrates with Vonage's Communication APIs and offers its immersive retail engagement platform on a subscription or usage basis to online retail partners.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Confer With product offering
Product offeringCore offering
Confer With provides an immersive retail engagement platform that enables video-assisted shopping experiences for eCommerce retailers. The platform allows online shoppers to connect with retail associates via live video consultation to receive personalized product guidance, replicating in-store consultation digitally. It integrates with Vonage's Communication APIs (an Ericsson subsidiary) to deliver the live video shopping capability.
Differentiator
Problem solved
Functional benefit
Products and services
- Confer With Platform An immersive retail engagement platform that enables video-assisted shopping experiences for eCommerce, allowing online shoppers to connect with retail associates via live video consultation to receive personalized product guidance and increase conversion rates (measured at 23% improvement) and average order value (measured at 50% improvement).
Quantifiable outcome
- 23% increase in video-assisted shopping conversion rates
- +1 more outcomes
Companies that use Confer With
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
Confer With technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability1 record
Feature1 record
Confer With partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Vonage (Ericsson)coreVonage, a subsidiary of Ericsson, has partnered with Confer With to enhance eCommerce experiences using Vonage's Communication APIs. This partnership enables Confer With's immersive retail engagement platform to leverage Vonage's communication infrastructure, providing video-assisted shopping capabilities to online retailers globally.
Scale indicators2 records
Confer With competitors and assessment
Company assessmentEmerging players
- ntwrk: NTWRK is a live shopping and curated commerce platform targeting hype and streetwear — adjacent use case and audience to Confer With's video-assisted retail, demonstrating consumer live shopping traction at scale.
- Whatnot: Whatnot is an emerging live shopping marketplace focused on collectibles and niche categories, demonstrating the live commerce format Confer With enables but owning the consumer marketplace rather than selling technology to retailers.
Others
- Bold Commerce: Bold Commerce provides headless commerce and checkout tools for retailers — an adjacent ecosystem enabler that retailers may bundle with live commerce features, competing for retailer tech-stack budget against Confer With.
- Vonage (Ericsson): Vonage is Confer With's named technology and distribution partner, providing the Communication APIs underlying Confer With's platform — strategically critical partner and a plausible acquirer or competitive threat.
Direct peers
- Channelize.io: Channelize.io provides live video shopping SDKs and APIs for eCommerce platforms, directly comparable to Confer With's API-first, video-assisted shopping model integrated into retailer websites and apps.
- TalkShopLive: TalkShopLive provides a live shopping and shoppable video platform for retailers and creators, directly competing with Confer With on live video commerce functionality for eCommerce merchants.
- Bambuser: Bambuser is a direct competitor offering live video shopping and one-to-one video consultation tools for eCommerce retailers, with very similar use cases (live shopping, virtual consultations, conversion uplift) and overlapping customer base.
- Livescale: Livescale is a live commerce platform offering shoppable video streams, one-to-one consultations, and integration tools for online retailers — closely matching Confer With's product offering and customer profile.
Broad incumbents
- Shopify Live: Shopify has integrated live shopping capabilities into its commerce platform, representing a broad incumbent that bundles live commerce features into a larger merchant suite, potentially squeezing specialist platforms like Confer With.
- Amazon Live: Amazon Live is Amazon's native live shopping feature, a broad incumbent offering live video commerce capabilities to sellers on its marketplace — competing for retailer attention and wallet share with Confer With's specialist offering.
Market position
Customer concentration
Confer With social profiles
Digital presenceConfer With financial estimates
Financial estimateRevenue estimate
Valuation estimate
Confer With leadership team
Management profileNumber of profiles
Profiles1 record
Confer With funding detail
Funding detailFunding overview
Funding rounds2 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Confer With M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Confer With
What does Confer With do?
Confer With provides an immersive retail engagement platform that enables video-assisted shopping experiences for eCommerce retailers. The platform allows online shoppers to connect with retail associates via live video consultation to receive personalized product guidance, replicating in-store consultation digitally. It integrates with Vonage's Communication APIs (an Ericsson subsidiary) to deliver the live video shopping capability.
Is Confer With a public or private company?
Confer With is a private company. It is classified as venture growth investor backed and is currently operating.
When was Confer With founded?
Confer With was founded in 2020. It employs 11 to 50 people.
Where is Confer With based?
Confer With is headquartered in London, United Kingdom, in the Europe region.
How does Confer With make money?
One revenue line is on record: platform/SaaS Revenue.
Who are Confer With's main competitors?
Emerging players on record are ntwrk and Whatnot. Others are Bold Commerce and Vonage (Ericsson). Direct peers are Channelize.io, TalkShopLive, Bambuser and Livescale. Broad incumbents are Shopify Live and Amazon Live.
Does Confer With have an API?
No public API is recorded for Confer With.
What industry is Confer With in?
Confer With's product category is Live Commerce Software. Its primary akta.pro industry code is BPAFAHAL, Live Commerce & Shoppable Creator Campaigns, with a secondary code of BPAMAMAB, Video Conferencing & Webinars. Its NAICS code is 541511 and its SIC code is 7385.