What Northern Telecom does

Northern Telecom (legal entity YB Communications Limited) is a Leeds-headquartered, privately held UK telecommunications and managed IT services provider founded in 2013. It delivers a portfolio of subscription-based connectivity (business broadband, leased lines, SIP trunking, Ethernet LAN/managed WiFi, SD-WAN/MPLS), telephony (unified communications, phone lines, numbering, and the MyTelecoms Cloud hosted PBX sub-brand), mobile services (business mobile plans, data-only SIMs, IoT/M2M SIMs), and rural 4G/5G broadband. Managed IT and cybersecurity services (service desk, remote monitoring, infrastructure management, managed antivirus, cyber training, Cyber Essentials/Plus certification) round out the offering, with project-based revenue from Microsoft 365 migrations and other professional services. Mobile and IoT/M2M services are delivered through partnerships with all four major UK network operators (Vodafone, O2, Three, EE), enabling the company to resell network-direct pricing and position as an independent advisor rather than a single-carrier agent.

The company sells primarily to UK small and medium-sized businesses, with secondary segments in rural businesses and homes underserved by fibre, and security-conscious buyers seeking Cyber Essentials accreditation. Its go-to-market is sales-led and consultative, leveraging a 'techspert' team that sells via phone (0345 805 0555) and email rather than digital self-serve, supplemented by a referral program offering up to £100 per converted lead and a price-beat guarantee on business mobile tariffs. Revenue is predominantly recurring (multi-year, typically 36-month contracts), with one-time professional services revenue on migrations and installations.

Northern Telecom operates an active acquisition strategy, having completed 23 acquisitions cumulatively including three in 2025 (Dyfed Telecom and C-STEM, the latter adding Zero Trust cybersecurity and Welsh geographic reach). It holds ISO 9001, ISO 27001, and ISO 42001 certifications and is registered for Cyber Essentials and Cyber Essentials Plus, supporting go-to-market credibility with SMB procurement processes.

Name

Northern Telecom

Legal name

YB Communications Limited

Website

https://northerntelecom.co.uk

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Northern Telecom is a UK-based telecommunications and managed IT services provider delivering broadband, mobile, unified communications, and cybersecurity solutions to over 5,000 SMB customers. Trading as YB Communications Limited, it pursues an acquisition-led growth strategy with 23 acquisitions completed to date.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ), VoIP Access & ITSP Services (HDAIAHAD), Network, Infrastructure & Data Center Integration (BPAEAAAK)

Keywords

• Business broadband services
• Unified communications solutions
• Managed IT services
• Business mobile plans
• Cybersecurity services

Headquarters

HQ city

Churwell

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Connectivity Services: Recurring revenue from business broadband, leased lines, SIP trunking, Ethernet LAN, and SD-WAN/MPLS services. Services are billed on subscription basis with contracts typically spanning multiple years.
2. Mobile Services: Recurring revenue from mobile plans, data-only SIMs, and IoT/M2M SIMs. Plans include unlimited calls/texts and 5G data. Network partnerships with Vodafone, O2, Three, and EE enable multi-network coverage offerings.
3. Managed IT Services: Recurring revenue from ongoing IT management including service desk support, remote monitoring, infrastructure management, change management, field support, and backup solutions.
4. Cybersecurity Services: Revenue from managed antivirus/anti-malware solutions, cyber training and awareness programs, and Cyber Essentials/Plus certification services.
5. Professional Services: One-time project revenue for IT consulting, Microsoft 365 migrations, cloud migrations, conference suite installations, practice management systems, and hardware replacement.
6. Unified Communications: Recurring revenue from MyTelecoms Cloud phone systems with inclusive calls and professional services for installation and setup.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Northern Telecom provides integrated business telecommunications and managed IT services to UK organizations, combining connectivity (broadband, leased lines, SIP, Ethernet LAN, SD-WAN/MPLS), telephony (unified communications, hosted PBX via MyTelecoms Cloud, phone lines, numbering), mobile services (business plans, data-only SIMs, IoT/M2M SIMs, 4G/5G rural broadband), and managed IT/cybersecurity services (remote monitoring, infrastructure management, antivirus, Cyber Essentials certification, professional migration services). It serves primarily as an independent multi-network reseller and managed services provider rather than owning underlying network infrastructure.

Product overview

Northern Telecom is a Yorkshire-based IT and telecommunications company offering a comprehensive suite of connectivity, telephony, mobile, and IT services. The product portfolio operates as a modular service offering centered on business communications and IT infrastructure. Core connectivity products include Business Broadband, Leased Lines, SIP, Ethernet LAN/Managed WiFi, and SD-WAN/MPLS for network infrastructure. Telephony services comprise Unified Communications, Phone Lines, Numbering, and the MyTelecoms Cloud™ sub-brand for cloud-hosted phone systems. Mobile offerings include Mobile Plans, Data Only SIMs, and Rural Broadband (4G/5G solutions), with specialized IoT/M2M SIM cards supporting multiple UK networks (Vodafone, O2, Three, EE). IT services include Managed IT Services (service desk, remote monitoring, infrastructure management, backup, licensing) and Cyber Security (antivirus, training, Cyber Essentials certification). Professional Services handles project-based work including migrations. The portfolio includes promotional offerings like the Three for Free deal and Referral Program. The December 2025 acquisition of C-STEM added Zero Trust architecture capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• MyTelecoms Cloud: Cloud-based phone system offering unified communications services with free installation, free calls, and three months free subscription.

Products and services

• Business Broadband Internet connectivity services for UK businesses, providing broadband access as a core recurring service.
• Leased Lines Dedicated internet access delivered via private leased line connections for UK businesses requiring guaranteed bandwidth and symmetrical speeds.
• SIP Trunking Session Initiation Protocol trunking providing VoIP connectivity and integration with business phone systems.
• Ethernet LAN/Managed WiFi Local area network solutions and managed wireless networking services for UK businesses.
• SD-WAN/MPLS Software-defined wide area networking and MPLS solutions providing multi-site business connectivity.
• Unified Communications Integrated communications platform combining voice, video, messaging, and collaboration tools for UK businesses.
• Phone Lines Traditional and VoIP phone line services for UK business communications.
• Numbering Business telephone number allocation and management services for UK businesses.
• Music & Advertising On Hold Custom music and advertising messages played to callers on hold, enhancing caller experience for UK businesses.
• Business Mobile Plans Business mobile phone plans offering unlimited calls, texts, and 5G data with a price-beat guarantee against Vodafone, O2, and EE network-direct pricing.
• Rural Broadband 4G and 5G mobile broadband solutions for rural UK homes, farms, and businesses without fibre, including external antenna installation and internal router setup with no data caps or throttling.
• Data Only SIMs Data-only mobile plans for tablets, laptops, and mobile hotspots with 5G speeds.
• IoT/M2M SIMs SIM cards for Internet of Things and machine-to-machine applications, supporting single or multi-network configurations across Vodafone, O2, Three, and EE with public or private APNs.
• Managed IT Services Comprehensive IT infrastructure management including service desk support, remote monitoring and management, managed infrastructure, change management, field support, backup solutions, and software licensing for UK businesses.
• Cyber Security Services Managed antivirus and anti-malware, cyber training with simulated attacks, and Cyber Essentials and Cyber Essentials Plus certification support for UK businesses.
• Professional Services IT project and consulting services including Microsoft 365 migration, cloud migration, conference suite installations, practice management systems, and hardware replacement.
• MyTelecoms Cloud Cloud-based hosted PBX phone system offering unified communications capabilities with free installation, inclusive UK calls (2000 minutes per user licence), and a free initial three-month subscription period under the 'Three for Free' promotion.

Quantifiable outcome

• Up to 50% savings compared to BT
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

One partnership is on record.

• C-STEMcoreStrategic or Co-development Partner · 1 December 2025Northern Telecom acquired Newport-based C-STEM, a specialist in Zero-Trust IT and cybersecurity. This acquisition marks Northern Telecom's third purchase in 2025 and 23rd overall, expanding capabilities in zero-trust architecture and managed IT services. CEO Jon Graves noted the acquisition unlocks further growth potential and access to new markets.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Vodafone Business UK: Vodafone Business is one of Northern Telecom's principal mobile network partners and a direct competitor in business mobile, IoT, and connectivity. Its scale, brand, and direct enterprise sales motion represent the principal alternative channel to Northern Telecom's reseller-led model.
• TalkTalk Business: TalkTalk Business provides wholesale and direct connectivity, voice, and UC services to UK SMBs and channel partners. As a national-scale incumbent reseller, it competes with Northern Telecom on price-led business broadband, SIP, and Ethernet services.
• BT Business: BT Business is the UK's largest incumbent provider of fixed-line connectivity, voice, and managed network services for SMB and enterprise customers. It is the price benchmark Northern Telecom targets (claimed 50% savings vs BT) and dominates every category in which Northern Telecom competes.

Direct peers

• Zen Internet: Zen is a UK independent ISP offering business broadband, leased lines, hosted voice, and mobile services to SMBs and resellers. It competes with Northern Telecom on broadband, leased lines, and SIP for the same UK business customer base.
• Daisy Group: Daisy is a UK-based provider of business communications, connectivity, cloud, and managed IT services targeted at SMB and mid-market customers. It competes head-to-head with Northern Telecom across broadband, UC, mobile, and managed services for the same UK SMB buyer profile.
• FluidOne: FluidOne is a UK provider of connectivity, SD-WAN, UC, cyber security, and managed IT services, built significantly through acquisitions of regional ISPs and IT providers. Its acquisitive, multi-product UK SMB model directly parallels Northern Telecom's roll-up strategy.
• OneCom: OneCom is a UK mobile and connectivity reseller serving SMBs with multi-network mobile, fixed-line, cloud, and managed IT services. It is a direct competitor to Northern Telecom's mobile, broadband, and managed IT offerings for UK mid-market customers.
• Spitfire Network Services: Spitfire is a UK independent ISP and unified communications provider focused on business broadband, Ethernet, SIP, and hosted voice for SMB customers. Its service mix and direct-sales GTM closely mirror Northern Telecom's core connectivity and telephony portfolio.
• Gamma Communications: Gamma is a leading UK provider of UCaaS, SIP trunking, broadband, and mobile services sold predominantly through a partner channel to SMBs. Its hosted PBX, SIP, and connectivity products directly overlap with Northern Telecom's MyTelecoms Cloud, SIP, and business broadband lines.

Regional players

• Redcentric: Redcentric is a UK managed services provider focused on connectivity, cloud, colocation, and managed IT for mid-market and public-sector customers. It is comparable to Northern Telecom on managed connectivity and IT, though it skews more toward public sector and Yorkshire/Midlands enterprise buyers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/northernteluk
• Facebookfacebook.com/NorthernTelecomUK/?locale=en_GB
• LinkedInlinkedin.com/company/northern-telecom/mycompany

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northern Telecom