netCentrix

What netCentrix does

netCentrix LLC is a privately held US IT services and eCommerce technology provider founded in 2000 and headquartered in Melbourne, Florida. The company sells four integrated core offerings: Managed IT Services (help desk, server/PC management, security, BCDR, virtualization, VoIP, cloud management, and IT strategic planning), Cloud Services (Tier IV datacenters combined with AWS, Azure and Google Cloud for ERP hosting and disaster recovery), eCommerce Solutions (multi-platform storefronts spanning Magento, Shopify, BigCommerce, WooCommerce, Volusion, and the proprietary netCache platform with social, SEO, search, A/B testing, reviews, shipping, loyalty, fraud and tax integrations), and Bridge Connector, a cloud-based middleware that passes orders, inventory and customer data between marketplaces (Amazon, eBay, Walmart, Target and 15+ others), storefronts, POS systems and backend ERP/OMS/WMS systems on a flat monthly fee. In January 2022 it added an AI-powered ADA Compliance / Web Accessibility service in partnership with accessiBe, addressing WCAG, ADA Title III, Section 508 and EAA requirements with monthly maintenance plans.

The business operates a sales-led, direct/field-sales go-to-market: on-site support in Southern Connecticut plus remotely managed support across the US, with named enterprise customers including Godiva/pladis global, JCPenney, Nokia, KitchenAid, Hickory Farms and Overstock alongside smaller Connecticut SMB IT outsourcing accounts. Pricing is quote-based subscription and managed-services recurring revenue, with Bridge Connector's flat-fee commercial model positioned against competitors' revenue-share pricing. The company reports 1-10 employees, has no disclosed funding rounds, no parent company, and no recorded acquisitions or leadership changes; its owner-operator footprint and long-tenured Fortune 500 logos suggest a mature, steady-state services business rather than an expansion-stage platform.

Name

netCentrix

Legal name

netCentrix LLC

Website

https://netcentrixllc.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Short description

netCentrix LLC is a privately held US IT services and eCommerce technology firm providing managed IT, cloud hosting, multi-channel commerce, and Bridge Connector integration middleware to small and mid-sized businesses plus named Fortune 500 and Internet Retailer 500 enterprise accounts.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)

akta.pro secondary industries

Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE), Cloud Networking Core Services (VPC/VNet, Load Balancing, DNS, NAT) (HDABAAAJ), Software-Defined Interconnect (SDI) / SD-WAN Cloud Gateways (HDABALAF), Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD), Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB)

Keywords

• Managed IT services
• IT outsourcing solutions
• Cloud hosting services
• ECommerce integration platform
• Web accessibility compliance

Headquarters

HQ city

Newtown

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Comprehensive managed services including IT support, cloud management, VoIP, help desk, security, server solutions, backup/disaster recovery, virtualization, and IT strategic planning provided on subscription basis
2. eCommerce Solutions: Multi-channel eCommerce platform solutions, ERP integration, and Omni channel commerce environment services
3. ADA Compliance Services: Website ADA scanning and remediation services using AI technology, including monthly maintenance plans and compliance certification
4. Bridge Connector Service: Cloud-based integration service with affordable monthly flat fee for connecting marketplaces, eCommerce stores and ERP systems

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

netCentrix provides outsourced managed IT services (help desk, server and PC management, security, BCDR, virtualization, VoIP, IT strategic planning) along with cloud hosting, multi-channel eCommerce platform solutions, the proprietary Bridge Connector integration service linking marketplaces/POS/ERP, and an AI-powered ADA web accessibility remediation offering. Customers are predominantly small-to-mid-sized businesses in Connecticut and US-wide enterprises including Fortune 500, Fortune 1000 and Internet Retailer 500 firms.

Product overview

netCentrix is an IT services company offering a portfolio of four integrated core offerings: Managed IT Services (covering IT support, help desk, security, server/PC management, BCDR, virtualization, VoIP, cloud management, and IT strategic planning), Cloud Services (Tier IV datacenter and AWS/Azure/Google Cloud hosting, including ERP hosting), eCommerce Solutions (multi-platform eCommerce across Magento, Shopify, BigCommerce, WooCommerce, Volusion, and proprietary netCache, with features for multi-industry, ERP integration, social media, SEO/SEM, search, A/B testing, multi-shops, reviews, mobile shopping, shipping, loyalty/rewards, fraud detection, and tax integration), and Bridge Connector (cloud-based integration service connecting marketplaces and storefronts to ERP/OMS/WMS systems). The ADA Compliance solution, powered by accessiBe's AI, is offered as an add-on to web accessibility. The VoIP Telephony service (via RingCentral), Backup/Disaster Recovery (via Datto/Veeam/Buffalo), Virtualization (VMware), and Managed Server Solutions (Azure/AWS) are sub-modules under the Managed Services umbrella.

Differentiator

Problem solved

Functional benefit

Brands

• netCache: Fully customizable eCommerce platform offering virtually limitless possibilities for online retail operations
• accessiBe Partnership
• Bridge Connector

Products and services

• Managed IT Services Outsourced managed IT services providing on-site and remote support for small to mid-sized companies. Includes help desk, IT support, security, server/PC management, backup/disaster recovery, virtualization, VoIP, cloud management and IT strategic planning. Priced on a modular subscription basis where clients pay only for the services they need.
• Cloud Services Cloud hosting, cloud architecture and management services that combine Tier IV datacenters with AWS, Azure and Google Cloud. Supports hybrid and public cloud designs for ERP hosting (Microsoft Dynamics, Navision, A/X, JDA/Ecometry, SQL Server, Epicor/Prophet21, QuickBooks, Sage, AccountMate, Intuit, SharePoint, CRM applications) with IaaS utility pricing.
• eCommerce Solutions Multi-channel eCommerce platform solutions spanning Apparel, Electronics, Food, Entertainment, Sports, Medical, Fashion, Home Goods, Art, Jewelry, Pet and Skin Care/Beauty verticals. Supports Magento, Shopify, Volusion, WooCommerce, BigCommerce and the proprietary netCache platform, with ERP integration, social media, SEO/SEM, advanced search, A/B testing, multi-shops, reviews, mobile shopping, shipping, loyalty/rewards, fraud detection and tax integration.
• Bridge Connector Cloud-based data integration service that passes order, inventory, customer and tracking data between marketplaces (Amazon, eBay, Walmart, Target, Etsy, Overstock, Wayfair, Newegg, Sears, Jet, Faire, Groupon Goods, Zulily, Cratejoy, Pier 1, Yahoo Stores, SellerExpress, TradeGecko, VirtueMart and channel platforms), eCommerce storefronts (Magento, Shopify, BigCommerce, WooCommerce, Volusion, Kibo, Salesforce Commerce Cloud, Brightpearl, Lightspeed, Squarespace, Infusionsoft/Keap, PayPal, Rakuten, PrestaShop, OpenCart, osCommerce, Zen Cart, ChannelAdvisor, CommerceHub) and POS systems (Clover, Revel, ePOS) to ERP/OMS/WMS systems (Microsoft Dynamics AX/NAV/GP, NetSuite, Acumatica, SAP/JDE, JDA/Ecometry/DirectCommerce, Veracore, ShipStation, 3PLCentral). Billed at an affordable flat monthly fee rather than a revenue share, with average integration taking less than a week.
• ADA Compliance / Web Accessibility AI-powered web accessibility solution (delivered via netCentrix's accessiBe partnership and UserWay widget) that intercepts web page rendering, correcting and sanitizing content to meet WCAG, ADA Title III, Section 508 and EAA guidelines. Reduces manual accessibility remediation effort by more than 99%, with monthly health reports, compliance certification and optional monthly maintenance/remediation assistance. Typical installation takes about 2 weeks.
• netCache eCommerce Platform netCentrix's proprietary, fully customizable eCommerce platform offering virtually limitless configuration possibilities for multi-channel commerce. Supports integration with Bridge Connector for seamless ERP connectivity and is part of the broader eCommerce Solutions offering.
• VoIP Telephony Cloud-based IP telephony offering lower costs, multi-device support (Phone, Desktop, Mobile, PDA, Car), auto call forwarding, call tracking, call recording, free calls globally, anywhere accessibility, and multi-user conferences. Delivered in partnership with RingCentral.
• Backup / Disaster Recovery (BCDR) Foolproof, cost-effective backup and disaster recovery service protecting against infrastructure destruction, malware and ransomware. Includes local backup devices, cloud backup, object-level Exchange restore, and local and cloud server business continuity options. Delivered via Datto, Veeam and Buffalo platforms.
• Virtualization Services Server, client and desktop virtualization services that reduce hardware costs, increase system flexibility, and add data security options. Covers server virtualization, client virtualization, VMware-based virtualization and virtual desktops.
• Managed Server Solutions Comprehensive server and desktop management proactively updating, backing up and managing all computers and servers remotely. Includes server maintenance, network security, application optimization, 24/7 monitoring, plus Azure and AWS cloud hosting for applications including ERP hosting and disaster recovery.
• IT Strategic Planning Enterprise-level IT planning and strategy services that guide businesses through emerging technologies, optimize IT budgets, and address current and future technology needs. Includes project design, implementation and augmenting existing IT teams.
• IT Security Services Security audit and compliance services providing detailed audits of actual and potential risks in clients' technology environments (both on-premise and cloud), with specialization in HIPAA and PCI Compliance.

Quantifiable outcome

• Reduces manual ADA compliance effort by more than 99%
• +2 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration107 records

AI capability4 records

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core.

• accessiBecoreTechnology or Integration · 1 January 2022netCentrix partners with accessiBe to provide ADA scanning and remediation services using accessiBe's AI technology. The AI-based platform intercepts web page rendering, correcting content to ensure WCAG, ADA Title III, Section 508, EAA compliance. accessiBe performs daily scans and dynamically adjusts page renderings.
• UserWaycoreTechnology or IntegrationPartnered with UserWay AI platform for web accessibility. The widget-based solution reduces manual ADA compliance effort by more than 99% and provides monthly health reports showing 100% compliance or remediation suggestions.
• Microsoft AzurecoreTechnology or IntegrationCloud hosting platform for ERP applications, disaster recovery and cost-effective hosting for most applications including managed server solutions.
• AWScoreTechnology or IntegrationCloud hosting platform providing scalable infrastructure and cloud services combined with Tier IV datacenters.
• Google CloudcoreTechnology or IntegrationCloud services partner providing additional public cloud options alongside AWS and Azure for flexible cloud architecture solutions.
• Magento (Adobe Commerce)coreTechnology or IntegrationeCommerce platform integration through Bridge Connector for seamless environment connecting storefronts to ERP systems.
• ShopifycoreTechnology or IntegrationeCommerce platform integration through Bridge Connector for multi-channel sales and inventory synchronization.
• BigCommercecoreTechnology or IntegrationeCommerce platform integration through Bridge Connector enabling seamless order and inventory management.
• Microsoft DynamicscoreTechnology or IntegrationERP system integration including Microsoft A/X, Dynamics NAV/Navision, and Microsoft Exchange through Bridge Connector.
• NetSuite (Oracle)coreTechnology or IntegrationCloud ERP integration through Bridge Connector for order synchronization, inventory updates and customer data management.
• SAPcoreTechnology or IntegrationERP system integration through Bridge Connector for enterprise businesses requiring SAP integration.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ChannelEngine: Marketplace and eCommerce integration platform connecting storefronts and ERPs to 700+ marketplaces — directly comparable to netCentrix's Bridge Connector service.
• Atomic Data: Mid-market managed IT, cloud, and security services firm with comparable subscription pricing, help desk, BCDR, and cloud management offerings to netCentrix.
• Codisto: Marketplace integration extension for eCommerce platforms including eBay, Amazon, Walmart, and Target — overlaps with netCentrix Bridge Connector's marketplace coverage.
• Sellbrite: Cloud-based multi-channel inventory and order management tool connecting Shopify, Amazon, eBay, Walmart, etc. — a near-direct competitor to Bridge Connector.
• Ntiva: US managed IT services and cloud provider serving SMB and mid-market with help desk, cloud management, security, and BCDR — closely mirrors netCentrix's core Managed IT Services offering.
• Linnworks: Multi-channel commerce automation platform syncing orders, inventory, and listings across marketplaces and ERPs — competes directly with Bridge Connector's integration functionality.
• NexusTek: Managed IT, cloud, and cybersecurity provider for SMB and mid-market, overlapping with netCentrix on cloud migration, managed servers, and security audits including HIPAA/PCI.
• CedCommerce: Multi-channel eCommerce integration provider for marketplaces (Amazon, eBay, Walmart, Etsy) and ERPs — a similarly positioned global integration competitor to Bridge Connector.
• Stratosphere Networks: Mid-market MSP offering managed IT, cloud, VoIP, BCDR, and security services with a similar subscription model and customer-size profile to netCentrix.

Broad incumbents

• Rackspace Technology: A large-scale managed cloud and IT services provider across AWS, Azure, and Google Cloud. Comparable to netCentrix on multi-cloud managed services and ERP hosting, but operates at much greater scale and breadth.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xfacebook.com/NetCentrix-335831773613195

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about netCentrix