Syntech Systems - FUELMASTER

What Syntech Systems - FUELMASTER does

Syntech Systems, Inc., operating under the FuelMaster brand, is a Tallahassee, Florida-based engineering company founded in 1968 that designs, manufactures, and supports automated fuel management systems. The company's flagship FuelMaster product line comprises fixed-site fuel management units (FMU Series 2500, 3500, and FMLive Series 4500) built to military specifications with aircraft-quality aluminum and rated for environments from -40F to +140F, complemented by the FMLive cloud-hosted software platform (launched 2017), the legacy FMPlus desktop software, AIM RFID telematics, and a mobile fueling solution with FMLink. All systems use FIPS 140-2 federally mandated data encryption and support EMV-compliant credit card processing across more than two dozen networks. The company traces its origin to a 1977 U.S. Air Force contract and 1979 development of the Automated Fuels Accounting Computer System (AFAS), which expanded to all Department of Defense locations worldwide by 1995.

Syntech serves the U.S. military, Department of Homeland Security, federal/state/municipal agencies, and commercial fleet operators across verticals including aviation, retail fueling, mining, marine, and construction, with a named customer base of 8,000+ organizations including NASA, Coca-Cola, Pepsi, Ford, American Airlines, and Boeing. Revenue is generated through a mix of one-time hardware sales, recurring FMLive cloud subscriptions, fleet telematics services, training and ASR certification programs, and extended warranty/maintenance plans. The company distributes through twelve regional sales territories covering the U.S. and Canada, a certified Authorized Service Representative (ASR) installer network, and cooperative purchasing programs (Sourcewell, BuyBoard, ARBUY) for government procurement, with specialized national account teams for Military, Aviation, and International sales.

Name

Syntech Systems - FUELMASTER

Legal name

Syntech Systems, Inc.

Website

https://myfuelmaster.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

101–250 employees

Short description

Syntech Systems (dba FuelMaster) is a Tallahassee, FL-based engineering company founded in 1968 that designs and manufactures MIL-SPEC automated fuel management hardware and the FMLive cloud fleet management platform. It serves 8,000+ customers including the U.S. military, DHS, federal/state agencies, and Fortune 500 commercial fleet operators.

Ownership category

akta.pro rank

Product category

Fuel Management Systems

NAICS

Pump and Compressor Manufacturing (33391)

SIC

Oil & Gas Field Machinery & Equipment (3533)

akta.pro primary industry

Fuel Management & Fleet Card Programs (THADAKAH)

akta.pro secondary industry

Fuel Systems Service (Diesel/Gas/CNG/LNG, Injectors, Tanks) (TLAKABAH)

Keywords

• Fuel management systems
• Fleet telematics
• Automated fuel dispensing
• Military fuel management
• Cloud fleet software

Headquarters

HQ city

Tallahassee

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. FuelMaster Hardware Units: Sale of fixed-site fuel management units (FMU Series 2500, 3500, FMLive Series 4500), AIM telematics devices, and mobile fueling equipment. Hardware is sold directly to government and commercial customers through regional sales and distributors.
2. FMLive Cloud Hosting: Subscription-based cloud-hosted software services providing real-time fuel and fleet data access, inventory management, and system monitoring. Supports passive software/firmware updates.
3. Fleet Telematics Services: Remote data collection and monitoring services for vehicle and driver performance data, including critical vehicle error alerts and odometer/chronicometer readings.
4. Training and Certification: Revenue from Authorized Service Representative (ASR) certification courses for installers and FuelMaster/FMPlus/FMLive software training for customers and installers.
5. Extended Warranty and Support Plans: Extended manufacturer warranty plans and maintenance agreements providing 24/7 technical support beyond standard 12-month warranty.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Syntech Systems designs, manufactures, and sells the FuelMaster fuel management ecosystem, consisting of fixed-site FuelMaster FMU Series 2500/3500 and FMLive Series 4500 hardware units built to military specifications, complemented by the FMLive cloud-hosted software platform, FMPlus desktop software, AIM RFID telematics devices, FleetMaster telematics data collection, and Mobile Fueling/FMLink mobile solutions. The systems automate, secure, and account for fuel dispensing and fleet operations for government and commercial customers.

Product overview

Syntech Systems' product portfolio centers on the FuelMaster fuel management ecosystem — a unified platform combining fixed-site hardware (FMU Series 2500/3500 and FMLive Series 4500), complementary software platforms, and add-on modules for telemetry, mobile fueling, and cloud access. FuelMaster is the core hardware product that secures and automates fuel dispensing, built to military specifications. FMLive is the modern cloud-hosted software platform (launched 2017) providing real-time access to fuel, fleet, and inventory data without on-site polling, and FMPlus is the legacy desktop software counterpart. AIM (Automated Identification Manager) adds RFID-based vehicle verification and telematics to prevent unauthorized fueling, while the separate Fleet Telematics device monitors driver and vehicle performance. The Mobile Fueling Solution with FMLink application extends operations on-the-go with GPS and hazardous-location certification. Together these products deliver a comprehensive Fuel | Fleet | Data solution for government, commercial, aviation, marine, mining, and construction operations.

Differentiator

Problem solved

Functional benefit

Brands

• FMLive: Cloud-hosted fuel and fleet management software platform launched in 2017, providing real-time data access on web-enabled devices.
• FMPlus
• AIM
• FleetMaster

Products and services

• FuelMaster FMU Series (Fuel Management Units) Flagship fixed-site fuel management hardware system designed to secure and automate fuel dispensing. Built to military specifications with aircraft-quality aluminum, rated for -40F to +140F environments, and backward compatible with a defined upgrade path. Supports customizable fuel authorization via RFID (AIM), ProKee/smartcards, proximity cards, and EMV-compliant credit card interfaces. Designed for government, military, and commercial fleet operators.
• FMLive Cloud Platform Cloud-hosted software platform providing real-time access to fuel transactions, fuel inventory, and system diagnostics on any web-enabled device without downloading or polling. Supports passive software/firmware upgrades deployed without taking systems offline, automated report generation and email delivery, real-time tank inventory reconciliation, proactive cloud-based system monitoring, and export of transactional data to fleet maintenance or accounting programs. Used by DHS and over 1,400 commercial customers.
• FMPlus Desktop Software Legacy desktop-based fuel management software that complements the FuelMaster hardware unit. Manages customers, vehicles, users, sites, FuelMaster units (FMUs), tanks, and hoses, and supports transaction downloading, batch reporting, and export to fleet maintenance or accounting programs. Used by operators of FuelMaster FMU Series units.
• AIM (Automated Identification Manager) RFID vehicle-installed telematics system (AIM 2.4 and AIM Titanium variants) that ensures proper fuel allocation and gathers vehicle-specific data. Integrates with FuelMaster FMUs to authorize fueling by verifying the vehicle before dispensing, and captures dash odometer and chronometer readings. Designed for fleet operators needing automated vehicle authentication at the pump.
• FleetMaster Telematics Remote Data Collection Wireless telematics data collection system built to military specifications for real-time vehicle and driver data reporting to the FMLive enterprise. Supports on- and off-road vehicle tracking, critical vehicle error alerts, driver behavior alerts (rapid acceleration, hard braking), and flexible connectivity via wireless, wired ethernet, or cellular. Power options include AC or Power over Ethernet (PoE). FIPS 140-2 encrypted.
• Mobile Fueling Solution with FMLink State-of-the-art mobile fueling solution with GPS capabilities and ANSI C1D2 certification for hazardous locations. The fully automated FMLink application tracks vehicle and user fueling information and supports flexible fuel authorization via barcodes, smartcards, and magstripe cards. Customizable for slip tanks, flightlines, and other industry configurations. Used by aviation, construction, and remote fleet operations.
• Authorized Service Representative (ASR) Certification and Software Training Training and certification services including a 4-day instructor-led ASR Certification Course for installers covering FuelMaster FMU Series 2500-3500 and FMLive Series 4500 installation, AIM installation, and FMPlus/FMLive software setup; a self-paced ASR Recertification Course; 2-day instructor-led FMLive Software Fundamentals; FMLive Reports and Webinar private sessions; and self-paced FMPlus and FMLive Software Tutorials. Delivered in-person in Tallahassee, FL, remotely via Microsoft Teams, or via video.
• Extended Warranty and Maintenance Support Plans Extended manufacturer warranty plans and maintenance agreements that provide 24/7 technical support beyond Syntech's standard 12-month warranty (or 15 months from shipment). Designed for government, military, and commercial customers needing long-term service continuity on FuelMaster hardware and FMLive deployments.

Quantifiable outcome

• Lifetime Dollar Savings: $10,000 average
• +2 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• SourcewellcoreGTM or Marketing PartnerCooperative purchasing program allowing government customers to procure FuelMaster products through pre-negotiated contracts, streamlining procurement processes for municipalities and government entities.
• BuyBoardcoreGTM or Marketing PartnerCooperative purchasing purchasing program enabling government customers to purchase FuelMaster products through established procurement contracts.
• ARBUYcoreGTM or Marketing PartnerCooperative purchasing program for government procurement of FuelMaster fuel management solutions.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• OPW Fuel Management Systems: OPW (now part of Dover Fueling Solutions) manufactures automated fuel management systems, tank gauging, and fuel site controllers that directly compete with FuelMaster FMU hardware in commercial and retail fueling applications.
• Gilbarco Veeder-Root: Gilbarco Veeder-Root sells forecourt controllers, fuel site management software, and tank gauging systems that overlap directly with Syntech's FMU units, FMLive cloud, and inventory management offerings across retail and commercial fuel sites.
• Wayne Fueling Systems: Wayne Fueling Systems (a Dover sister company to OPW) supplies fuel dispensers, payment systems, and site management to retail and commercial fuel operators, competing with FuelMaster on EMV-compliant point-of-sale and back-office fuel data.
• FuelQuest: FuelQuest provides fuel management and automation software that addresses fuel inventory, pricing, and tax automation for fleets and retailers, directly overlapping with FMLive's cloud-hosted fuel transaction and inventory capabilities.
• Piusi: Piusi manufactures fluid management equipment, including fuel dispensers with access control and fleet management modules, providing a comparable hardware-plus-software fuel management solution for commercial and small-fleet operators.
• Banlaw Reservoir: Banlaw provides industrial fluid management, fuel identification, and dispensing control systems for mining, military, and heavy industry that overlap with Syntech's mining, marine, and government customer segments.

Emerging players

• Geotab: Geotab is a leading fleet telematics platform with vehicle data, GPS, and engine diagnostics that increasingly overlap with Syntech's AIM telematics and FleetMaster products for fleet managers modernizing fuel and vehicle operations.
• Samsara: Samsara offers a connected operations cloud with fleet telematics and asset tracking that competes with the telematics side of the FuelMaster ecosystem and is increasingly being evaluated for fuel management workflows.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/syn-tech-fuelmaster

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Syntech Systems - FUELMASTER