ALICE Receptionist
ALICE Receptionist, a Las Vegas-based vendor founded in 2011, sells AI-powered virtual receptionist and visitor management kiosks to enterprise, government, healthcare, and other organizations. It bundles proprietary hardware with annual software subscriptions, on-site setup services, and integrations with Microsoft Teams, Cisco, and Avaya.
- Company typePrivate
- Founded2011
- HeadquartersLas Vegas, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What ALICE Receptionist does
ALICE Receptionist is a Las Vegas, Nevada-based provider of AI-powered virtual receptionist and visitor management kiosks, founded in 2011 and operating as a privately held, for-profit company with a 1–10 employee headcount. Its platform automates front desk operations end to end: motion-activated kiosks greet visitors, conduct ID scanning and verification, run health and security screenings, print badges, and connect visitors to employees via audio or video calls. The flagship offering is A.L.I.C.E. (A Live Interactive Customer Experience), delivered as proprietary hardware in multiple form factors (12-inch tablets through large high-visibility kiosks) paired with visitor management and virtual front desk software modules, plus add-ons for AI Front Desk, Lobby Management, and Visitor Badges.
The company sells through a sales-led, direct go-to-market motion targeting Enterprise, Government and Public Sector, Healthcare, Manufacturing, Real Estate, and Professional Services customers. Revenue is generated via annual software subscriptions bundled with hardware sales and professional services for pre-configuration and on-site setup; pricing is quote-based and not publicly disclosed. Distribution is direct and consultative, with self-serve demo booking as a hybrid element. The platform integrates with Microsoft Teams, Microsoft Entra ID, Cisco, Avaya, SIP phones, Slack, Mitel, Siemens, 3CX, and wayfinding solutions, positioning ALICE inside existing enterprise communication estates. Publicly cited customers include Stone Energy Corporation, Jitasa, Penny's Concrete, and a County Judicial Courts System.
ALICE has raised no outside capital (only one $0 round on record from March 2016) and is led by Mike Yoder (CEO) and Vernon Rodriguez (EVP/CFO). The company has accumulated third-party credibility through consecutive Info-Tech Champion designations in the Visitor Management Software Data Quadrant Report, the 2025 GOVIES Award for Government Security in Visitor Management Solutions, and CIO Review's 2025 Top Visitor Management Solution award. ALICE competes in a global Visitor Management System market projected at USD 1.8 billion in 2026, growing at an 11.7% CAGR to USD 6.9 billion by 2036, with software representing 55% of the market and corporate offices 35% of end-user demand.
ALICE Receptionist firmographics
Firmographics- Name
- ALICE Receptionist
- Legal name
- ALICE Receptionist
- Website
- https://AliceReceptionist.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ALICE Receptionist, a Las Vegas-based vendor founded in 2011, sells AI-powered virtual receptionist and visitor management kiosks to enterprise, government, healthcare, and other organizations. It bundles proprietary hardware with annual software subscriptions, on-site setup services, and integrations with Microsoft Teams, Cisco, and Avaya.
- Ownership category
- akta.pro rank
ALICE Receptionist industry classification
Industry- Product category
- Visitor Management Software
- SIC
- Services-Prepackaged Software (7372), Computer Terminals (3575), Computer & Office Equipment (3570)
- akta.pro primary industry
- Reception, Front Desk & Visitor Management (IMAIALAB)
- akta.pro secondary industries
- Front Desk & Reception Services (BPABAEAA), Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)
Keywords
Where ALICE Receptionist is headquartered
LocationHeadquarters
- HQ city
- Las Vegas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ALICE Receptionist business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Supply Chain
Revenue model
- Software Subscriptions: The company offers subscription-based software for its visitor management system and virtual front desk, providing access to ALICE's AI-powered platform, updates, and cloud-managed features.
- Hardware Sales: ALICE sells proprietary hardware kiosks in various form factors (large high-visibility kiosks, 12-inch tablets, and sizes in between) as part of its visitor management system offering.
- Professional Services (Setup & Fulfillment): The company provides hands-on fulfillment, pre-configuring and setting up systems on-site for customers, which represents an additional service component alongside the core product.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based pricing for software and hardware solutions |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels8 records
ALICE Receptionist product offering
Product offeringCore offering
ALICE Receptionist sells an AI-powered virtual receptionist and visitor management platform delivered via proprietary kiosk hardware (12-inch tablets through large high-visibility kiosks) paired with cloud-managed software that automates front-desk operations. Capabilities include motion-activated greeting, visitor ID scanning and verification, badge printing, induction/health screening, audio/video connection between visitors and employees, and on-premises data configuration for security-conscious buyers. The company also provides hands-on professional services including pre-configuration and on-site setup.
Product overview
ALICE Receptionist offers a unified visitor management and virtual front desk platform consisting of hardware kiosks (available in sizes from 12-inch tablets to large high-visibility kiosks) paired with software for visitor check-in, screening, ID verification, badge printing, and employee notification. The product line includes ALICE Virtual Receptionist as the main product, with ALICE Visitor Management and ALICE Virtual Front Desk as the two primary software modules available in both software-only and hardware bundle options. Additional modules include AI Front Desk for enhanced greetings and Lobby Management for compliance and security operations. The system integrates with leading communication platforms (Microsoft Teams, Cisco, Avaya, SIP Phones, Slack, Mitel, 3CX) and supports various industries including Enterprise, Government, Healthcare, Real Estate, Manufacturing, and Professional Services.
Differentiator
Problem solved
Functional benefit
Products and services
- ALICE Visitor Management System Visitor management platform comprising software and hardware kiosks that facilitate the visitor sign-in process, conduct screening and ID verification, print visitor badges, and send instant employee notifications upon visitor arrival. Sold as ALICE Visitor Management Software and as ALICE Visitor Management Hardware/Kiosk in sizes from 12-inch tablets to large high-visibility kiosks.
- ALICE Virtual Front Desk Virtual front desk platform comprising software and hardware kiosks that use motion detection to welcome visitors with custom greetings and connect them with employees via audio or video call. Sold as ALICE Virtual Front Desk Software and ALICE Virtual Front Desk Hardware/Kiosk with configurable UI, graphics, and messaging.
Quantifiable outcome
- Reduced office managers' workload in greeting and handling visitors
- +2 more outcomes
Companies that use ALICE Receptionist
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles3 records
ALICE Receptionist technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability5 records
Feature11 records
ALICE Receptionist partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Microsoft TeamscoreALICE integrates with Microsoft Teams, enabling visitors to connect with employees through the Teams platform and leveraging Entra ID for identity management. This integration enables seamless visitor-to-employee communication within the Microsoft 365 ecosystem.
- Cisco, Avaya, and SIP PhonescoreALICE integrates with Cisco and Avaya enterprise telephony systems as well as generic SIP phones, enabling visitor calls to route directly to employees through existing desk phone infrastructure.
- Microsoft Entra IDcoreALICE integrates with Microsoft Entra ID (formerly Azure Active Directory) for employee directory access and identity verification within the visitor management workflow.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
ALICE Receptionist competitors and assessment
Company assessmentDirect peers
- Envoy: Market-leading visitor management and workplace experience SaaS platform. Direct competitor in the same VMS category, serving enterprise and SMB customers with very similar check-in, badge printing, and integration features.
- The Receptionist: Direct competitor offering a virtual receptionist and visitor management software, very similar product positioning and customer base to ALICE.
- iLobby: Visitor management platform with both cloud software and hardware kiosks, competing head-to-head with ALICE in enterprise and industrial facilities.
- Traction Guest: Enterprise-focused VMS with strong security and compliance positioning; overlaps ALICE heavily in enterprise, manufacturing, and government verticals.
- SwipedOn: Visitor management software with iPad-based kiosk option, targeting similar SMB and mid-market customers to ALICE.
- Sine: Mobile-first visitor management and workplace software focused on flexible workplaces and construction sites — overlapping vertical set with ALICE.
- Proxyclick: Enterprise visitor management platform serving large multinationals; comparable in targeting global enterprise and compliance-driven buyers.
Broad incumbents
- Verkada: Cloud-based physical security platform (cameras, access control) that has added visitor management as part of a broader workplace security bundle; competes for the same enterprise security buyer as ALICE.
- Cisco (Webex): Enterprise communications incumbent whose Webex platform includes visitor and front-desk collaboration features; ALICE integrates with Cisco telephony but increasingly competes with it.
Emerging players
- Lobbytrack: Smaller VMS player offering visitor, contractor, and asset tracking; partial overlap with ALICE, especially in manufacturing and facility security use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
ALICE Receptionist social profiles
Digital presenceALICE Receptionist financial estimates
Financial estimateRevenue estimate
Valuation estimate
ALICE Receptionist leadership team
Management profileNumber of profiles
Profiles2 records
ALICE Receptionist funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ALICE Receptionist M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ALICE Receptionist
What does ALICE Receptionist do?
ALICE Receptionist sells an AI-powered virtual receptionist and visitor management platform delivered via proprietary kiosk hardware (12-inch tablets through large high-visibility kiosks) paired with cloud-managed software that automates front-desk operations. Capabilities include motion-activated greeting, visitor ID scanning and verification, badge printing, induction/health screening, audio/video connection between visitors and employees, and on-premises data configuration for security-conscious buyers. The company also provides hands-on professional services including pre-configuration and on-site setup.
Is ALICE Receptionist a public or private company?
ALICE Receptionist is a private company. It is classified as unknown and is currently operating.
When was ALICE Receptionist founded?
ALICE Receptionist was founded in 2011. It employs 1 to 10 people.
Where is ALICE Receptionist based?
ALICE Receptionist is headquartered in Las Vegas, United States, in the North America region.
How does ALICE Receptionist make money?
Three revenue lines are on record. Software Subscriptions are the primary driver. The others are hardware Sales and professional Services (Setup & Fulfillment).
Who are ALICE Receptionist's main competitors?
Direct peers on record are Envoy, The Receptionist, iLobby, Traction Guest, SwipedOn, Sine and Proxyclick. Broad incumbents are Verkada and Cisco (Webex). Lobbytrack is listed as an emerging player.
Does ALICE Receptionist have an API?
No public API is recorded for ALICE Receptionist.
What industry is ALICE Receptionist in?
ALICE Receptionist's product category is Visitor Management Software. Its primary akta.pro industry code is IMAIALAB, Reception, Front Desk & Visitor Management, with a secondary code of BPABAEAA, Front Desk & Reception Services. Its SIC code is 7372.