Travel Solutions International USA (TSI USA)

What Travel Solutions International USA (TSI USA) does

Travel Solutions International USA (TSI USA) is a private corporate travel management company headquartered in Dallas, Texas, operating as TSI, LLC. Per its materials, TSI serves enterprise corporations with significant annual travel spend and reports managing over $3 billion in global travel spend through a network of 100 offices across 60 countries, supported by exclusive country-level agency partnerships. The company's go-to-market combines direct enterprise field sales targeting accounts with $750,000 to $10 million in annual travel volume with a partner-channel model for global fulfillment, and it differentiates through a guaranteed savings contract that refunds service fees if minimum 10% savings are not achieved (with 24% average savings delivered in 2019).

TSI's core technology stack centers on TravelAudit, a proprietary automated audit and ROI platform tracking 42 savings elements per trip, integrated with four major GDS systems (Sabre, Amadeus, Travelport, TravelSky), Concur expense management, and a mobile app. Supporting modules include Unused Ticket Tracker (91%+ reuse rate), Pre-Trip Approval workflows, Security Locator for duty of care, and the EasyCard corporate payment solution built on Marqeta's card platform. The AI surface is limited to the 'Ella' chatbot, a 2018 pilot with Sabre and Microsoft for traveler self-service. Revenue is generated through transaction fees, management fees, and supplier commissions within the corporate travel agency model, with technology reported as an additional subscription-style revenue stream.

Operationally, TSI maintains a wholly-owned engineering center in Mumbai and US offices in Dallas (headquarters), Houston, Chicago, Irvine, Miami, and Anchorage (the latter for a State of Alaska program). Named customers referenced include American Medical Response, AIG, eBay, Cushman & Wakefield, PPG Industries, Anheuser-Busch InBev, and Group M, spanning healthcare, financial services, technology, real estate, and consumer industries. The company also operates a leisure travel subsidiary (TravelVacations) linked to the CarryOn.com gamification and leisure rewards platform.

Name

Travel Solutions International USA (TSI USA)

Legal name

TSI, LLC

Website

https://tsiusa.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Travel Solutions International USA is a Dallas-based corporate travel management company serving enterprise clients through 100 offices in 60 countries, combining proprietary auditing technology, GDS integrations, and guaranteed savings contracts to manage over $3 billion in global travel spend.

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Travel Agencies (561510), Travel Agencies (56151), Other Travel Arrangement and Reservation Services (56159)

SIC

Transportation Services (4700)

akta.pro primary industry

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB)

akta.pro secondary industries

Payment Solutions for Corporate Travel (Virtual Cards, Lodge Cards, Central Billing) (THAKAMAN), Corporate Travel & Expense (T&E) Management Platforms (THAKANAA), Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD), Corporate Travel & Expense Booking Platforms (BPAMAIAI)

Keywords

• Corporate travel management
• Business travel solutions
• Travel expense management
• Travel booking platform
• Travel procurement services

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Travel Management Services: TSI charges for travel management services with a unique guarantee model - if the service doesn't deliver at least 10% savings on travel spend, the service is free. The company generates revenue through transaction fees, management fees, and negotiated commissions from airlines, hotels, and car rental suppliers.
2. Technology and Software Services: Revenue from proprietary technology solutions including TravelAudit, online booking platforms, and reporting tools integrated with client systems.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Travel Solutions International USA (TSI USA) is a corporate travel management company that manages global business travel programs for enterprise clients. It combines proprietary technology (TravelAudit automated savings auditing, online booking, mobile apps, AI chatbot) with human travel consultant services to book, audit, track, and optimize corporate air, hotel, and car travel. Revenue is earned through transaction fees, management fees, and supplier commissions, with a guaranteed minimum 10% savings on client travel spend.

Product overview

TSI USA offers a unified corporate travel management platform combining proprietary technology with service offerings. The core platform consists of TravelAudit (automated auditing and ROI calculation), an Online Booking System, Desktop Portal, Mobile App, and TravelAgent automation. These are supported by modules including Exception Notification, Pre-Trip Approval, Security Tracking & Alerts, Unused Ticket Tracker, and Email & Web Reporting. Service layers include 24/7 Travel Consultant fulfillment, VIP Concierge Club, Gamification Program, and Groups & Meetings Services. The platform integrates with major GDS systems (Sabre, Amadeus, Travelport, TravelSky), expense management tools (Concur), and open booking solutions (Concur TripLink). EasyCard provides corporate payment capabilities through ITS partnership with Marqeta.

Differentiator

Problem solved

Functional benefit

Brands

• TravelVacations: Leisure travel and vacation services division of TSI offering discounted service fees for client employees with access to CarryOn.com platform.

Products and services

• TravelAudit Proprietary automated audit platform that continuously searches for lower prices on air, car, and hotel bookings, manages award tickets, monitors policy compliance, and calculates ROI using 42 savings elements. Includes modules for savings auditing, exception tracking, unused ticket management, security locator, and discount monitoring. Sold to enterprise clients as a standalone managed travel audit tool.
• Online Booking System Web-based corporate travel booking platform enabling travelers to book air, hotel, and car reservations in real time in accordance with corporate travel policy. Integrated with multiple GDS systems and web fare content for enterprise clients.
• Mobile App Business travel mobile application providing real-time travel information, booking capabilities, itinerary access, policy review, expense submission, and direct agent communication via call, text, and email. Integrated with Concur Mobile.
• Desktop Portal Web-based travel management portal for booking, itinerary access, policy review, expense submission, and agent communication, used by corporate clients and their travelers.
• Ella Travel Chatbot AI-powered travel chatbot built on Sabre and Microsoft technology that helps travelers with self-service support requests including changing flights, requesting meals, seat selection, itineraries, and trip-related questions. Launched in 2018 as a pilot.
• EasyCard Corporate Payment Corporate payment solution built on Marqeta's credit card platform enabling dynamic credit solutions, real-time card issuing, and advanced spend controls for mid-sized business clients. Developed by ITS in partnership with Marqeta and distributed through TSI.
• TravelConsultant Services Global team of hundreds of dedicated travel counselors providing 24/7/365 telephonic and online reservation services, operational support, and high-touch assistance for complex international travel bookings for enterprise clients.
• VIP Concierge Club Premium executive travel service tier providing dedicated 24/7 counselors, priority check-in, complimentary upgrades, meet-and-greet services, restaurant and theater reservations, private jet and limousine arrangements for VIP clients.
• Gamification Program Points-based employee incentive program where travelers earn rewards redeemable for leisure travel on the CarryOn.com platform, designed to drive corporate travel policy compliance and employee engagement.
• Groups & Meetings Services Corporate event management and group travel services including online registration, attendee management, supplier sourcing, contract negotiation, on-site logistics, budget reconciliation, and post-event reporting for meetings, conferences, and incentive travel.
• Global Sourcing & Discount Management Strategic procurement service negotiating exclusive discounts of up to 50% off with global airlines, hotels, and car rental providers, including consolidator fares and corporate agreements leveraging $19 billion worldwide purchasing power.

Quantifiable outcome

• 24% average savings on travel spend (exceeding 10% guarantee)
• +7 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

Feature8 records

Partnerships

22 partnerships are on record, tiered core and minor.

• MarqetacoreTechnology or Integration · 1 February 2024Strategic partnership where Marqeta provides unified credit card platform for EasyCard corporate payment solution. Enables dynamic credit solutions, real-time card issuing, and advanced spend controls for mid-sized businesses.
• Travel for Winners (Mexico)coreChannel Partner/ Reseller/ Distributor · 15 November 2013Joined TSI to represent Mexico market with strong local presence and supplier relationships.
• Synthesis Group (Greece)coreChannel Partner/ Reseller/ Distributor · 15 November 2013Joined TSI to represent Greece market with strong local presence and supplier relationships.
• Horizon Travel (Kuwait)coreChannel Partner/ Reseller/ Distributor · 15 November 2013Joined TSI to represent Kuwait market with strong local presence and supplier relationships.
• Lionel IndiacoreChannel Partner/ Reseller/ Distributor · 15 November 2013Joined TSI to represent India market with strong local presence and supplier relationships.
• Tradewinds Travel (Malaysia)coreChannel Partner/ Reseller/ Distributor · 15 November 2013Joined TSI to represent Malaysia market with strong local presence and supplier relationships.
• Palbina Travel (Kenya)coreChannel Partner/ Reseller/ Distributor · 13 February 2013Kenya's leading travel agency founded in 1996 serving major corporates, multinational organizations, NGOs, banks and government agencies.
• Flair Travel Management (Pakistan)coreChannel Partner/ Reseller/ Distributor · 5 July 2012Joined TSI to represent Pakistan market, well established in business travel.
• Pegasus Travel (Lebanon)coreChannel Partner/ Reseller/ Distributor · 5 July 2012Joined TSI to represent Lebanon market, well established in business travel.
• 3mundi (France/Switzerland)coreChannel Partner/ Reseller/ Distributor · 5 July 2012Joined TSI network to provide expertise in French and Swiss markets. Technologically advanced agency enhancing TSI services in European market.
• Custom Travel Solutions (Canada)coreChannel Partner/ Reseller/ Distributor · 15 May 2012Calgary-based agency established in 1995, rated 'best in class', providing full service and online platforms with 24/7 support. Part of G7 brand offering further reach in Canadian market.
• Space Travel WLL (Qatar)coreChannel Partner/ Reseller/ Distributor · 3 February 2012Joined TSI global network to represent Qatar market. Each market has seen considerable growth in business travel.
• Optima SA (Colombia)coreChannel Partner/ Reseller/ Distributor · 3 February 2012Joined TSI global network to represent Colombia market.
• SabrecoreTechnology or IntegrationGDS partner providing global distribution system connectivity. Sabre and TSI launched pilot travel chatbot 'Ella' using Microsoft technology for self-service support requests.
• AmadeuscoreTechnology or IntegrationGDS partner providing global distribution system connectivity for airline reservations and travel content.
• TravelportcoreTechnology or IntegrationGDS partner providing global distribution system connectivity for travel content and reservations.
• TravelSkycoreTechnology or IntegrationGDS partner providing global distribution system connectivity, particularly for China and Asia-Pacific markets.
• Concur TechnologiescoreTechnology or IntegrationReporting and expense management partner. TSI is a Silver Sponsor at Concur Fusion events and has proven experience deploying Concur solutions worldwide with local content and practice embedded.
• ITS (Internet Technology Solutions)coreTechnology or IntegrationTechnology partner for online booking, reporting, quality control, and groups/meetings services. ITS developed EasyCard corporate payment solution.
• Hickory Global PartnersminorChannel Partner/ Reseller/ DistributorHotel corporate consortia partner providing negotiated hotel rates.
• CCRA (ABC Global Services)minorChannel Partner/ Reseller/ DistributorHotel corporate consortia partner providing negotiated hotel rates.
• Travel SaversminorChannel Partner/ Reseller/ DistributorHotel corporate consortia partner providing negotiated hotel rates.

Scale indicators15 records

Recent moves8 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tsiusa
• Facebookfacebook.com/travel-solutions-international-usa-tsiusa-204300026307366
• LinkedInlinkedin.com/company/2700832

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Travel Solutions International USA (TSI USA)