HealthHub Patient Engagement Solutions

Name

HealthHub Patient Engagement Solutions

Legal name

UniversSanté Solutions d'Engagement des Patients Inc.

Website

https://healthhubsolutions.ca

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Healthcare Patient Engagement Software

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industry

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Patient engagement software
• Bedside terminal solutions
• Hospital communication platform
• Clinical enablement technology
• Healthcare digital engagement

Headquarters

HQ city

Regina

HQ country

Canada

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Patient Bedside Device Rental: HealthHub generates revenue through renting bedside technology terminals and platform access to patients in hospitals. Patients pay daily for entertainment and services including TV, video calling, internet, and streaming. The rental model includes tiered packages (daily, weekly with free days, monthly with free days) where patients pay for service usage during their hospital stay.
2. Hospital Platform & Services: HealthHub provides hospitals with the myHealthHub platform, IBT hardware, installation, and professional services including training, adoption support, and optimization. Hospitals contract for the technology infrastructure and clinical enablement applications.
3. Professional Services: Consulting services including training and adoption support, patient surveys, clinical access optimization, meal ordering implementation, interpretation services setup, and customizable educational content for hospitals.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

HealthHub Patient Engagement Solutions provides the myHealthHub digital patient engagement platform deployed on Integrated Bedside Terminals (IBTs) installed in Canadian hospitals. The platform delivers bedside entertainment, communication (including group video calling), meal ordering, on-demand language interpretation, health education, and clinical enablement tools. The company sells the platform to hospitals on subscription contracts and rents bedside services to patients, supplemented by professional services for implementation, training, and adoption support.

Product overview

HealthHub Patient Engagement Solutions provides a unified digital engagement platform for Canadian hospitals, consisting of the myHealthHub core platform delivered through Integrated Bedside Terminals (IBTs), supplemented by Professional Services for implementation and optimization. The platform integrates multiple modules and features including television services, video calling (including group video calling), meal ordering, on-demand interpretation services (via LanguageLine), health library content, and patient education resources. The ecosystem includes partnerships with Computrition (meal ordering), Voyce and LanguageLine (interpretation), and iMD (patient education) to deliver a comprehensive bedside patient engagement experience.

Differentiator

Problem solved

Functional benefit

Brands

• myHealthHub Platform: Digital engagement platform built for healthcare in Canada providing bedside technology solutions for hospitals
• monUniversSanté
• Integrated Bedside Terminals (IBT)

Products and services

• myHealthHub Platform A digital patient engagement platform providing bedside entertainment, communication, education, and clinical enablement tools to patients in Canadian hospitals through Integrated Bedside Terminals. Sold to hospital enterprises on a subscription basis.
• Integrated Bedside Terminals (IBTs)

Quantifiable outcome

• 70-82% patient adoption rate for myHealthHub platform
• +3 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability3 records

Feature6 records

Partnerships

Four partnerships are on record, tiered core.

• LanguageLine SolutionscoreTechnology or Integration · 10 September 2025LanguageLine Solutions provides on-demand interpretation services integrated into the myHealthHub platform, giving users instant access to interpreters in over 240 languages via audio or video directly at the patient bedside. This partnership advances HealthHub's mission to offer more personalized, equitable, and effective patient care across Canada.
• ComputritioncoreTechnology or IntegrationComputrition provides meal management and ordering systems that integrate with the myHealthHub platform, enabling patients to self-order meals from their bedside terminal with orders going directly to hospital dietary departments.
• VoycecoreTechnology or IntegrationVoyce provides language interpretation services integrated into the platform, enabling communication between healthcare providers and patients in their native languages.
• iMD (Interactive Medical Dynamics)coreTechnology or IntegrationiMD provides patient education content integrated into the myHealthHub platform, offering teaching materials about patient health directly at the bedside.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Honeywell Patient Engagement Solutions: Honeywell (already a HealthHub partner for building systems) operates in adjacent hospital experience and digital signage segments. As a global industrial incumbent, it represents a potential partner or competitor with broader reach across hospital infrastructure.
• Vocera Communications (Stryker): Vocera, now part of Stryker, provides clinical communication and workflow solutions including hands-free communication devices and secure messaging used by hospital staff. Adjacent to HealthHub's bedside communication/video calling capabilities, but focuses on clinician-to-clinician workflows rather than patient engagement.
• Epic MyChart Bedside: Epic's MyChart Bedside is a tablet-based patient engagement app deployed across many large health systems, offering education, schedules, and communication. A meaningful competitive threat to HealthHub as health systems increasingly standardize on EHR-vendor engagement modules.

Direct peers

• SONIFI Health: SONIFI Health provides bedside patient engagement and interactive television solutions to hospitals across North America. Directly comparable to HealthHub's myHealthHub platform and Integrated Bedside Terminals, targeting the same inpatient engagement use cases (entertainment, education, communication, meal ordering).
• Uniguest (pCare): Uniguest's pCare platform is one of the most widely deployed interactive patient care systems in U.S. hospitals, offering bedside entertainment, education, and clinical engagement tools. Closely matches HealthHub's value proposition of combining entertainment with clinical enablement on a hospital bedside terminal.
• GetWellNetwork: GetWellNetwork delivers a digital patient engagement platform used by health systems for education, communication, and care plan adherence across inpatient and outpatient settings. Comparable to HealthHub's myHealthHub in patient engagement and education functionality, though typically delivered via interactive TV, tablet, and mobile rather than dedicated IBTs.
• Aceso (formerly PDi Communication): Aceso provides patient engagement and interactive patient care solutions, including bedside terminals and software platforms, serving hospitals across North America. Directly comparable hardware-plus-software model to HealthHub's IBTs and myHealthHub platform.

Emerging players

• SeamlessMD: SeamlessMD is a digital patient engagement platform focused on pre-and-post procedure guidance, remote monitoring, and patient-reported outcomes, often integrated with EHRs. Overlaps with HealthHub's education and engagement layers, particularly around patient education content (iMD partner integration).
• PatientTrak: PatientTrak offers patient flow, communication, and engagement tools including digital signage and bedside displays. Overlaps with HealthHub on the in-room communication and engagement layer, though PatientTrak is more flow-tracking focused.

Others

• HealthHub competitor: Advantech Patient Terminals: Advantech is a hardware supplier of medical-grade computing and patient infotainment terminals used by hospitals and integrators globally. Already a partner of HealthHub, but also enables competing deployments, making it a relevant ecosystem peer rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/HealthHub_PES
• YouTubeyoutube.com/@HealthHubSolutions/search
• LinkedInlinkedin.com/company/healthhubsolutions

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HealthHub Patient Engagement Solutions