Postal Solutions
Postal Solutions provides outsourced daily mail and package management services, plus Luxer One locker system sales, to US multifamily apartment and student housing operators including Greystar, Asset Living, and American Campus, serving 120,000+ beds daily since 2000.
- Company typePrivate
- Founded2000
- HeadquartersRaleigh, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Postal Solutions does
Postal Solutions (legal name US Postal Solutions Inc.) is a Florida-incorporated, privately held services company founded in 2000 that specializes in outsourced mail and package management for the US multifamily and student housing industries. Its core service is daily mail delivery outsourcing for apartment communities where the USPS does not deliver directly into resident mailboxes—a particularly acute need in off-campus student housing—supplemented by daily package room organizing with weekly audits and 24/7 toll-free live operator support. The company also serves as the nation's leading sales channel for Luxer One indoor and outdoor package locker systems, with more than 1,100 systems sold since 2016 to multifamily apartments and P3 (public-private partnership) properties.
Underlying operations rely on a combination of on-site and remote human labor rather than proprietary software platforms; physical Luxer One hardware (controlled-access package rooms and electronic locker systems) constitutes the only meaningful technology component beyond standard telephony and web intake forms. Pricing is quote-based and bundled per property, with no public rate cards. Revenue is generated through three streams: recurring subscription contracts for mail management, recurring subscription contracts for package room management, and one-time license/hardware revenue from Luxer One system sales.
The go-to-market is sales-led and direct, targeting enterprise-tier property management companies. The customer roster of 18 named logos is heavily weighted to the largest US multifamily and student housing operators—Greystar, Asset Living, American Campus, Cardinal Group, Bainbridge, Morgan Group, Landmark Properties, Yugo, and Core Spaces among them—suggesting a concentrated enterprise footprint rather than SMB distribution. Marketing is supported by website intake forms, a referral program, an 'Is It Here Yet?' blog, and customer logo placement. The company is a 4x University of Florida Gator100 Award recipient, signaling consistent growth, and is bootstrapped with no disclosed outside investors, acquisitions, or subsidiary structures.
Postal Solutions firmographics
Firmographics- Name
- Postal Solutions
- Legal name
- US Postal Solutions Inc.
- Website
- https://mailandpackages.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Postal Solutions provides outsourced daily mail and package management services, plus Luxer One locker system sales, to US multifamily apartment and student housing operators including Greystar, Asset Living, and American Campus, serving 120,000+ beds daily since 2000.
- Ownership category
- akta.pro rank
Postal Solutions industry classification
Industry- Product category
- Mail and Package Management Services
- NAICS
- Private Mail Centers (561431)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Mailroom & Package/Parcel Management Services (BPABAEAB)
- akta.pro secondary industries
- Residential & Multifamily Parcel Locker Solutions (Apartment/HOA) (TLAAAMAD), Residence Hall Front Desk, Mailroom & Package Management (EDAEAFAE)
Keywords
Where Postal Solutions is headquartered
LocationHeadquarters
- HQ city
- Raleigh
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Postal Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Mail Management Outsourcing: Recurring daily mail management services for apartment communities. The company outsources daily mail delivery coordination when USPS won't deliver into student apartment mailboxes. Revenue is generated through ongoing service contracts with property management companies.
- Package Room Management: Daily professional package room organizing and management services for apartment communities. Includes weekly audits and daily organization to keep package rooms organized.
- Luxer One Package Systems Sales: Sale of Luxer One indoor/outdoor package rooms and locker systems to multifamily apartments and P3s (private-public partnerships). Over 1,100 systems sold since 2016.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Mail Management Services - Quote-based pricing |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Postal Solutions product offering
Product offeringCore offering
Postal Solutions outsources daily mail and package management for multifamily apartment communities and student housing properties where USPS does not deliver directly to mailboxes. The company also sells and installs Luxer One® indoor and outdoor package locker and room systems nationwide, having sold over 1,100 systems since 2016.
Product overview
Postal Solutions offers a unified suite of mail and package management services for the apartment and student housing industry. The portfolio consists of three core offerings: Mail Management (daily outsourcing of mail delivery for properties without direct USPS access), Package Room Management (daily organization and audit services for all packages across all carriers), and Luxer One® Package Systems (physical locker solutions they sell and install). The services are designed to work together—properties can engage Postal Solutions for managed services, Luxer One locker systems, or both—enabling property managers to fully outsource mail/package handling operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Mail Management Daily mail delivery outsourcing service for properties where USPS doesn't deliver directly to mailboxes, managing residents' mail and packages for off-campus student housing and multifamily apartments nationwide.
- Package Room Management Daily package room organization and management service that handles all packages from all carriers, including weekly audits and performance management to eliminate chaos in package handling operations.
- Luxer One® Package Systems Indoor and outdoor package locker and room systems sold and installed for multifamily apartments and P3 properties. Postal Solutions is the nation's leading seller of Luxer One® systems with over 1,100 systems sold since 2016.
Quantifiable outcome
- 120,000+ beds managed per day
- +3 more outcomes
Companies that use Postal Solutions
Customer profileNamed customers18 records
Segments3 records
Ideal customer profiles3 records
Postal Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Postal Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Luxer OnecorePostal Solutions is the nation's leading sales partner for Luxer One indoor/outdoor package rooms and locker systems. With over 1,100 systems sold since 2016 to multifamily apartments and P3s, they represent the exclusive or primary channel for Luxer One product sales in this segment. The partnership allows property managers to transition out of the package delivery business through professionally installed Luxer One systems.
Scale indicators5 records
Recent moves4 records
Expansion highlights4 records
Postal Solutions competitors and assessment
Company assessmentDirect peers
- Smiota: Smiota offers smart package locker and room solutions for multifamily, student housing, and commercial properties. Competes with Postal Solutions on the locker hardware side and increasingly on managed services for apartment communities.
- Parcel Pending: Parcel Pending (acquired by Luxer One) is a direct competitor supplying parcel locker and package room solutions to multifamily properties. Overlaps with Postal Solutions across the locker hardware and management service bundle sold to the same apartment customer base.
- Luxer One: Luxer One manufactures the package locker and room systems that Postal Solutions resells. While Postal Solutions is their largest channel partner, Luxer One also sells direct and competes for the same multifamily and P3 accounts, particularly with parcel management software.
- PackageX: PackageX provides package management software and smart locker solutions for residential and multifamily buildings. Competes with Postal Solutions' software-enabled package room management for apartment properties.
- Lobi: Lobi (formerly MyBuilding) provides smart mail and package management software for residential buildings. Competes with Postal Solutions on the mail/package coordination and resident notification layer for apartments.
- Fetch Package: Fetch Package provides outsourced package management and last-mile services for apartments and student housing. Directly competes with Postal Solutions' package room management offering for the same multifamily and student housing verticals.
Broad incumbents
- Amazon Hub: Amazon Hub (including Hub by Amazon Locker and Hub for Apartments) is a broad incumbent parcel locker solution deployed across multifamily properties. Competes with Postal Solutions' locker offering, backed by Amazon's logistics scale and zero or low-cost hardware.
- Yardi Systems: Yardi is a dominant multifamily property management software platform with integrated package tracking (Yardi Resident Portal). Represents a broad incumbent that competes for the resident-facing mail/package workflow layer that Postal Solutions addresses.
Emerging players
- BuildingLink: BuildingLink offers building operations and resident management software for residential properties, with package tracking modules that compete with parts of Postal Solutions' offering in multifamily.
- ButterflyMX: ButterflyMX provides smart access, package rooms, and visitor management for multifamily properties. Overlaps with Postal Solutions on managed package room solutions for apartment buildings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Postal Solutions social profiles
Digital presencePostal Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Postal Solutions leadership team
Management profileNumber of profiles
Profiles1 record
Postal Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Postal Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Postal Solutions
What does Postal Solutions do?
Postal Solutions outsources daily mail and package management for multifamily apartment communities and student housing properties where USPS does not deliver directly to mailboxes. The company also sells and installs Luxer One® indoor and outdoor package locker and room systems nationwide, having sold over 1,100 systems since 2016.
Is Postal Solutions a public or private company?
Postal Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Postal Solutions founded?
Postal Solutions was founded in 2000. It employs 11 to 50 people.
Where is Postal Solutions based?
Postal Solutions is headquartered in Raleigh, United States, in the North America region.
How does Postal Solutions make money?
Three revenue lines are on record. Mail Management Outsourcing is the primary driver. The others are package Room Management and luxer One Package Systems Sales.
Who are Postal Solutions's main competitors?
Direct peers on record are Smiota, Parcel Pending, Luxer One, PackageX, Lobi and Fetch Package. Broad incumbents are Amazon Hub and Yardi Systems. Emerging players are BuildingLink and ButterflyMX.
Does Postal Solutions have an API?
No public API is recorded for Postal Solutions.
What industry is Postal Solutions in?
Postal Solutions's product category is Mail and Package Management Services. Its primary akta.pro industry code is BPABAEAB, Mailroom & Package/Parcel Management Services, with a secondary code of TLAAAMAD, Residential & Multifamily Parcel Locker Solutions (Apartment/HOA). Its NAICS code is 561431 and its SIC code is 7340.