Fetch Package
- Company typePrivate
- Founded2016
- HeadquartersAustin, United States
- Headcount251–500
- GTM typeB2B and B2C
- OfferingServices
Fetch Package firmographics
Firmographics- Name
- Fetch Package
- Legal name
- Fetch Package, Inc.
- Website
- https://fetchpackage.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Fetch Package industry classification
Industry- Product category
- Multifamily Last-Mile Delivery and Community Services
- NAICS
- Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (4922), Local Messengers and Local Delivery (49221)
- SIC
- Trucking & Courier Services (No Air) (4210), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Residential B2C Standard Parcel Delivery (TLAAACAA)
- akta.pro secondary industries
- Mailroom & Package/Parcel Management Services (BPABAEAB), Self-Storage Ancillary Services (Locks, Boxes, Truck Rental, Mailbox/Package Acceptance) (HSAKAGAH), Express PUDO / Parcel Lockers & Out-of-Home Time-Definite Pickup (TLAAABAL)
Keywords
Where Fetch Package is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Fetch Package business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain
Revenue model
- Package Management Services: Property management companies pay for package management services, typically bundled as an amenity fee. Residents receive packages at their doors on scheduled timelines. The service replaces on-site package rooms, lockers, and staff time spent managing packages.
- Valet Trash Services: Nightly trash and recycling pickup services for apartment communities. Charged as a recurring service, typically per-unit or as part of bundled amenity packages. Features automated backup coverage to ensure consistent service.
- Fetch Market Grocery Delivery: Same-day delivery of groceries and daily essentials. Residents pay for products ordered through the app. No delivery fees, no tipping. Fetch stocks inventory at local facilities and handles picking, packing, and delivery.
- Fetch Storage: Self-storage service where Fetch provides bins, residents pack, and Fetch picks up and stores offsite. Flexible month-to-month billing. Residents pay for bins used and storage duration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Service Partner (Delivery/Trash) compensation |
| Unit Pricing | Monthly | Fetch Storage Bundle Plans |
| Subscription | Monthly | Package Management for Property Managers |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Fetch Package product offering
Product offeringCore offering
Fetch Package operates a centralized community services platform for multifamily housing, offering offsite package management with direct-to-door delivery as its core service. Packages from all major carriers (UPS, FedEx, Amazon) are received at Fetch's 23+ secure commercial warehouses, stored with optional climate control for perishables, and delivered to residents' doors on resident-scheduled 2-hour windows. The platform extends to Fetch Market (same-day grocery and essentials delivery), Fetch Storage (offsite self-storage for renters), and Fetch Valet Trash (AI-routed nightly trash and recycling pickup), all unified in a single Fetch Resident mobile application for individual renters and managed through enterprise contracts with property management companies.
Product overview
Fetch Package operates as a centralized community services platform for multifamily housing, offering four integrated doorstep services: Fetch Package (core offsite package management with direct-to-door delivery), Fetch Market (same-day grocery and essentials delivery), Fetch Storage (self-storage with bins-to-door service), and Fetch Valet Trash (AI-powered nightly trash pickup). All services are unified in a single Fetch Resident app, allowing apartment residents to manage packages, groceries, storage, and trash through one platform while property managers gain a single accountable partner.
Differentiator
Problem solved
Functional benefit
Brands
- Fetch Package: Off-site package management solution with direct-to-door delivery for apartment communities
- Fetch Market
- Fetch Storage
- Fetch Valet Trash
Products and services
- Fetch Package Offsite package management with direct-to-door delivery for apartment communities. Packages from all major carriers are received at Fetch's secure warehouse facilities, stored with optional climate control for perishables, and delivered to residents' doors on their schedule with verified delivery options including signature and photo proof.
- Fetch Market Same-day grocery and daily essentials delivery service for apartment residents, offering unlimited free delivery with no fees and no tipping. Powered by local Fetch facilities that stock inventory, pick and pack orders, and deliver within hours.
- Fetch Storage Full-service, car-free self-storage for apartment renters. Fetch provides bins, residents pack them, and Fetch picks up and stores items offsite with flexible month-to-month plans and bundle pricing for small bins, small closets, large closets, bedrooms, and seasonal gear.
- Fetch Valet Trash Daily trash and recycling collection from residents' doorsteps using AI-powered routing technology. Provides reliable 5-7 nights per week pickup with tech-enabled logistics and automated backup coverage for apartment communities.
Quantifiable outcome
- 54+ hours saved per month in package management labor for a 300-unit property
- +6 more outcomes
Companies that use Fetch Package
Customer profileNamed customers13 records
Ideal customer profiles2 records
Fetch Package technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature6 records
Fetch Package partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered flagship and core.
- Alliance ResidentialflagshipMulti-region partnership expanding Fetch Valet Trash across Alliance communities nationwide. Introduces modernized, tech-enabled approach to nightly trash service. Alliance gains access to full Fetch suite including Package, Market, and Storage services.
- Property Management Companies (Multiple)coreFetch partners with property management companies who resell Fetch's services as resident amenities. Partners include large operators like Greystar, Wood Residential Services, and ZRS Management who integrate Fetch into their service offerings.
- GreystarflagshipNational preferred vendor partnership for package management services. Greystar deploys Fetch across their portfolio of apartment communities, integrating Fetch into their amenity offerings.
- Wood Residential ServicesflagshipNational preferred vendor partnership. Wood Partners uses Fetch at 30% of their portfolio to eliminate package management burden and repurpose package room space.
- Mark-Taylor CompaniescorePartnership with the largest multifamily housing developer in their region to provide package management solutions for their communities.
- Major Carrier Networks (UPS, FedEx, Amazon)coreFetch has commercial relationships with all major carriers. Carriers deliver packages to Fetch warehouses instead of apartment communities, with Fetch handling last-mile delivery to residents' doors.
Scale indicators11 records
Recent moves9 records
Expansion highlights5 records
Fetch Package competitors and assessment
Company assessmentDirect peers
- Parcel Pending (Quadient): Package locker solutions for multifamily, retail, and university properties, now owned by Quadient. Directly competes with Fetch for property management package management contracts with on-site locker hardware.
- Luxer One: Provides package locker and management solutions for multifamily properties. Closest direct competitor to Fetch's core package management offering, though Luxer One relies on on-site locker hardware versus Fetch's offsite warehouse model.
- PackageX: Package management and locker solutions provider for multifamily, student housing, and commercial properties. Directly competes with Fetch in apartment package management with API-driven mailroom and locker offerings.
Emerging players
- Latch: Smart apartment access and building操作系统 with package management features. Competes with Fetch in multifamily resident experience software, though Latch focuses on access control and smart devices rather than offsite package logistics.
- Instacart: Grocery delivery platform serving apartment residents — directly comparable to Fetch Market's grocery delivery offering. Different model (store-pickup vs. Fetch's stocked warehouse) but same end-customer and value proposition.
- Veho: Last-mile delivery startup focused on e-commerce parcel delivery with tech-enabled driver network. Operates in adjacent last-mile delivery space with similar AI-powered routing and verified delivery approaches to Fetch.
Others
- Bringg: Delivery orchestration platform enabling retailers and logistics providers to manage last-mile delivery. Adjacent to Fetch's operations as a technology layer, though Bringg serves a broader set of delivery use cases beyond multifamily.
Broad incumbents
- Pitney Bowes: Established mail and package management solutions provider with significant presence in multifamily and commercial mailrooms. Offers package locker and management solutions as part of a broader mailing/shipping portfolio.
- Shipt: Same-day grocery and essentials delivery service owned by Target. Competes with Fetch Market in serving apartment residents with grocery delivery, though via different fulfillment model.
- Amazon Hub: Amazon's network of package lockers (Hub Locker, Hub Counter, Hub Apartment) for multifamily and residential buildings. Represents carrier-led competitive threat with the ability to leverage Amazon's package volume.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Fetch Package social profiles
Digital presenceFetch Package financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fetch Package leadership team
Management profileNumber of profiles
Profiles6 records
Fetch Package funding detail
Funding detailFunding overview
Funding rounds11 records
Investors17 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fetch Package M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fetch Package
What does Fetch Package do?
Fetch Package operates a centralized community services platform for multifamily housing, offering offsite package management with direct-to-door delivery as its core service. Packages from all major carriers (UPS, FedEx, Amazon) are received at Fetch's 23+ secure commercial warehouses, stored with optional climate control for perishables, and delivered to residents' doors on resident-scheduled 2-hour windows. The platform extends to Fetch Market (same-day grocery and essentials delivery), Fetch Storage (offsite self-storage for renters), and Fetch Valet Trash (AI-routed nightly trash and recycling pickup), all unified in a single Fetch Resident mobile application for individual renters and managed through enterprise contracts with property management companies.
Is Fetch Package a public or private company?
Fetch Package is a private company. It is classified as venture growth investor backed and is currently operating.
When was Fetch Package founded?
Fetch Package was founded in 2016. It employs 251 to 500 people.
Where is Fetch Package based?
Fetch Package is headquartered in Austin, United States, in the North America region.
How does Fetch Package make money?
Four revenue lines are on record. Package Management Services are the primary driver. The others are valet Trash Services, fetch Market Grocery Delivery and fetch Storage.
Who are Fetch Package's main competitors?
Direct peers on record are Parcel Pending (Quadient), Luxer One and PackageX. Emerging players are Latch, Instacart and Veho. Bringg is listed as an others. Broad incumbents are Pitney Bowes, Shipt and Amazon Hub.
Does Fetch Package have an API?
No public API is recorded for Fetch Package.
What industry is Fetch Package in?
Fetch Package's product category is Multifamily Last-Mile Delivery and Community Services. Its primary akta.pro industry code is TLAAACAA, Residential B2C Standard Parcel Delivery, with a secondary code of BPABAEAB, Mailroom & Package/Parcel Management Services. Its NAICS code is 4921 and its SIC code is 4210.