Engage Process
Engage Process is a Netherlands-based SaaS provider of a 100% cloud business process management platform (Modeler, Viewer, Teamboard, Publisher, Tables & Reporting) built on a proprietary Syntax Engine, primarily serving UK and Dutch local government, housing associations and select regulated industries.
- Company typePrivate
- Founded2008
- HeadquartersSchiphol, Netherlands
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Engage Process does
Engage Process B.V. is an independent, Netherlands-headquartered SaaS vendor that provides a cloud-based business process management (BPM) platform used primarily by UK and Dutch organisations in the public sector, housing associations, healthcare, financial services and logistics. Founded in 2008 and expanded to the United Kingdom in 2011, the company operates from Schiphol-Rijk with a regional UK entity (Engage Process UK Ltd.) in London. The platform comprises the Modeler (process design and validation environment), Viewer (digital handbook / Digital Twin), Teamboard (Scrum/Project/Agile collaboration), Publisher (branded handbook design) and Tables & Reporting (centralised properties and compliance reporting), supported by Brainstorm (digital post-its) and Feedback functionality. Its technical core is the proprietary Syntax Engine, originally developed in the late 1990s by three assistant professors from the University of Warsaw, which validates process diagrams in real time and prevents infinite loops or floating elements; paired with Show/Hide and SwitchView, it enables non-specialists to participate in workshops and one-day onboarding.
The company monetises primarily through annual SaaS subscriptions sold direct to organisations with sales-led onboarding, with a 30-day free trial, quote-based pricing, optional Single Sign-On and a separate free student tier that builds a long-term adoption pipeline. A secondary revenue stream comes from partner training (open sessions, private group training and Masterclasses priced per participant). Distribution is via direct sales, a 150+ partner network of consultancies, system integrators and training organisations (including named partners Perago, Larmer Brown, Gunn Stewart Solutions, Significant, AAG, PinkRoccade and others), and partner-led event activity at venues such as Overheid360 and Corporatieplein. Engage Process is privately held with no parent company or disclosed external funding; senior leadership comprises founder and CEO Ted Twaalfhoven, CMO and Partner Manager Hans Arnouts, and managers covering account management, business development and product consulting. The platform is ISO 27001 certified, with the CTO acting as Data Protection Officer, supporting enterprise and regulated public-sector procurement requirements.
Engage Process firmographics
Firmographics- Name
- Engage Process
- Legal name
- Engage Process B.V.
- Website
- https://engageprocess.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Engage Process is a Netherlands-based SaaS provider of a 100% cloud business process management platform (Modeler, Viewer, Teamboard, Publisher, Tables & Reporting) built on a proprietary Syntax Engine, primarily serving UK and Dutch local government, housing associations and select regulated industries.
- Ownership category
- akta.pro rank
Engage Process industry classification
Industry- Product category
- Business Process Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Business Process & Digital Transformation Consulting (BPAEAAAD)
Keywords
Where Engage Process is headquartered
LocationHeadquarters
- HQ city
- Schiphol
- HQ country
- Netherlands
- HQ region
- Europe
Offices3 records
Markets served
Engage Process business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (Organisations): Engage Process generates revenue primarily through SaaS subscriptions to organisations (used by employees of those organisations). The platform is 100% SaaS and organisations can be up and running in one day.
- Student Subscriptions: Engage offers free subscriptions for students using their school email domain. This drives bottom-up adoption and brand awareness among future professionals.
- Partner Training: Open partner training sessions at £100 (excl. VAT) per person and private group trainings at £600 (excl. VAT) for up to 10 participants. Masterclasses at €150 per session per participant. This represents a secondary revenue stream.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Business organisations — 30-day free trial, then subscription |
| Freemium | Monthly | Student access — free |
| Other | Pay-as-you-go | Open Partner Training — per person |
| Other | Pay-as-you-go | Open Partner Training (NL) — per person |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Engage Process product offering
Product offeringCore offering
Engage Process is a 100% SaaS business process management platform that enables organisations to map, document, analyse and improve their processes. The platform combines an interactive Modeler, a Viewer digital handbook (Digital Twin), Teamboard collaboration, Publisher branding and Tables & Reporting — all built on a proprietary Syntax Engine that validates process diagrams in real time and allows non-experts to participate in process workshops without training.
Product overview
Engage Process is a complete, unified process management platform delivered as 100% SaaS. The platform comprises integrated modules including the Modeler (process workshop and design environment), Viewer (digital handbook/Digital Twin), Teamboard (collaboration platform for Scrum/Project/Agile), Publisher (handbook design and navigation), and Tables & Reporting (central property definitions and compliance reporting). Supporting features include Brainstorm (digital post-it notes), Feedback Functionality, Show/Hide, and SwitchView. The platform is built on a proprietary Syntax Engine developed in the late 1990s that ensures all process maps are technically correct. Organizations can be operational within one day, with a 30-day free trial available for business accounts and free access for students.
Differentiator
Problem solved
Functional benefit
Products and services
- Engage Process Platform Integrated 100% SaaS business process management platform for organisations, combining the Modeler (process design and workshops), Viewer (digital handbook / Digital Twin), Teamboard (Agile/Scrum collaboration), Publisher (branded handbook navigation) and Tables & Reporting (centralised properties, compliance and GDPR reporting), built on a proprietary Syntax Engine for real-time process validation.
- Partner Training Programme Paid training and certification services for implementation, consulting and reseller partners who deliver Engage Process projects to end customers, delivered as open sessions, private group sessions and masterclasses.
Quantifiable outcome
- Reduced housing re-letting time from 55 days to 27 days (The Hyde Group, within 16 months)
- +3 more outcomes
Companies that use Engage Process
Customer profileNamed customers19 records
Segments7 records
Ideal customer profiles6 records
Engage Process technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
Engage Process partnerships and signals
Strategic signalPartnerships
22 partnerships are on record, tiered core and minor.
- PeragocoreWales-based digital transformation consultancy helping organisations in central government, local authorities, the third sector, and higher education achieve successful and sustainable digital change. Founded in April 2016.
- Larmer BrowncoreLearning solutions provider delivering corporate learning since 1984. Reseller and Services Partner for Engage Process since 2012. Recommends Engage Process during IT implementations and learning projects.
- Gunn Stewart SolutionscoreScottish-based customer service and digital transformation consultancy with over 20 years of experience leading and delivering transformation within public and not-for-profit sectors in the UK.
- Adviser OutsourcingminorExpert support for CRM optimisation, income reconciliation, comprehensive training, and efficient administration for financial services firms.
- Jigsaw TreeminorSpecialist consultancy and outsourcing firm dedicated to partnering with financial advice firms to enhance and optimise their operations and practice management system.
- WALAAminorPartner listed on the Engage Process partner page.
- AltairminorPartner listed on the Engage Process partner page.
- SignificantcoreAdvisory and research firm that makes an impact on societal issues. Uses Engage Process as standard in its process management engagements with government and implementation organisations including IND, JenV, and Gemeente Maastricht.
- AAGminorHelps healthcare organisations improve their business processes. AAG looks for the optimal balance of people, processes and systems.
- ActiviumminorImplementation partner for Exact business software. Experienced professionals with knowledge of Exact, supplementary software and business processes.
- ArlandeminorConsultancy managing (digital and agile) transformations, directing projects and programmes, guiding change processes, and interim management positions.
- Lean2SuccesminorHelps organisations make work more enjoyable and easier by training employees in Lean and Agile. 5x voted Best Trainer in the Netherlands.
- Lean Six Sigma PartnersminorConsultancy and training firm specialised in continuous improvement and change management, executing and guiding Lean Six Sigma projects across various sectors.
- LeanprofsminorHelps organisations improve sustainably by connecting people and processes. Focus on ownership and lasting results.
- NCODminorAdvisory and support organisation that strengthens public sector organisations. Acts as bridge between policy and execution.
- Key GroepminorGuides healthcare organisations and social domain organisations in process optimisation, projects and change processes. From strategy to advice to implementation.
- 1UP TrainingminorSpecialist in Lean working using Engage Process to map and optimise processes. Supports companies with detailed process mapping, analysis and improvement.
- GOSS InteractiveminorDigitally transforms organisations using its GOSS Digital Platform, empowering them to deliver online services and automate processes.
- Digital PMminorExpertise in Project, Process and digital Product management, passionate about improving public sector processes for digital efficiency and citizen convenience.
- CambrianminorBusiness improvement services based on Lean Systems Thinking and Change Management. Uses Engage Process as the chosen digital process technology.
- Inner Circle Consultingminor21st century consultancy for 21st century problems, aiming to deliver strong public services and thriving places.
- UnboxedminorService design and digital transformation agency with 20 years of experience designing and building products and services.
Scale indicators8 records
Recent moves9 records
Expansion highlights6 records
Engage Process competitors and assessment
Company assessmentDirect peers
- Bizagi: Bizagi offers a low-code BPM and process automation platform with modeler, execution and monitoring capabilities. It competes head-to-head with Engage Process in the process modeling layer used by enterprises and public sector.
- ProcessMaker: ProcessMaker offers low-code BPM and workflow automation software. It targets similar mid-market and enterprise process modeling and automation use cases as Engage Process, particularly in regulated industries.
- Bonitasoft: Bonitasoft offers an open-source BPM and workflow automation platform. It competes with Engage Process for process modeling and automation projects, particularly where open-source flexibility is required.
- iGrafx: iGrafx provides business process management, governance and analytics software. It competes in the same process modeling, documentation and compliance use cases as Engage Process in regulated industries.
Broad incumbents
- ARIS (Software AG): ARIS is an established enterprise suite for business process analysis, modeling, and governance. It addresses the same use cases as Engage Process (process mapping, analysis, compliance) but serves large enterprises with a broader portfolio.
- Signavio (SAP): Signavio provides a process modeling and business transformation suite, now part of SAP. It overlaps directly with Engage Process's process mapping, analysis and governance capabilities and benefits from SAP's distribution scale.
- Nintex: Nintex provides process management, workflow automation and e-signature capabilities used by enterprises and government. Its Promapp process mapping product overlaps with Engage Process's core modeling and handbook capabilities.
- Microsoft Visio: Microsoft Visio is a widely deployed diagramming tool commonly used for ad-hoc process mapping. While not a BPM suite, it is referenced as a comparison point in Engage Process's own content as a less specialised incumbent.
- Appian: Appian is a low-code automation platform that includes process modeling and workflow capabilities. It serves enterprise and public-sector buyers evaluating platforms like Engage Process for broader transformation and automation initiatives.
Emerging players
- Lucidchart (Lucid): Lucidchart is a cloud-based visual collaboration and diagramming platform frequently used for process mapping by business teams. It competes at the lightweight end of the market where Engage Process's deeper BPM features are not required.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Engage Process social profiles
Digital presenceEngage Process compliance and trust
Trust signalCompliance1 record
Engage Process financial estimates
Financial estimateRevenue estimate
Valuation estimate
Engage Process leadership team
Management profileNumber of profiles
Profiles6 records
Engage Process subsidiaries and ownership
Company hierarchySubsidiaries1 record
Engage Process funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Engage Process M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Engage Process
What does Engage Process do?
Engage Process is a 100% SaaS business process management platform that enables organisations to map, document, analyse and improve their processes. The platform combines an interactive Modeler, a Viewer digital handbook (Digital Twin), Teamboard collaboration, Publisher branding and Tables & Reporting — all built on a proprietary Syntax Engine that validates process diagrams in real time and allows non-experts to participate in process workshops without training.
Is Engage Process a public or private company?
Engage Process is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Engage Process founded?
Engage Process was founded in 2008. It employs 11 to 50 people.
Where is Engage Process based?
Engage Process is headquartered in Schiphol, Netherlands, in the Europe region.
How does Engage Process make money?
Three revenue lines are on record. SaaS Subscription (Organisations) is the primary driver. The others are student Subscriptions and partner Training.
Who are Engage Process's main competitors?
Direct peers on record are Bizagi, ProcessMaker, Bonitasoft and iGrafx. Broad incumbents are ARIS (Software AG), Signavio (SAP), Nintex, Microsoft Visio and Appian. Lucidchart (Lucid) is listed as an emerging player.
Does Engage Process have an API?
No public API is recorded for Engage Process.
What industry is Engage Process in?
Engage Process's product category is Business Process Management Software. Its primary akta.pro industry code is BPAEAAAD, Business Process & Digital Transformation Consulting. Its NAICS code is 54151 and its SIC code is 7372.