Gabbit

What Gabbit does

Gabit, LLC is a U.S. business-to-business Voice over IP (VoIP) telecommunications provider founded in 2013 and headquartered in St. Louis, Missouri. The company delivers cloud-based phone services, POTS line replacement, internet connectivity, and Microsoft Teams integration to small and mid-size businesses, with a portfolio that includes Small Business VoIP, Medium & Large Business VoIP, TrueLine POTS Replacement, a proprietary Manager Portal (currently version 44.5.0), and a mobile application. Core technology features include digital lines, E911 emergency services, call recording with 30-day secure retention, and integration with Microsoft Teams, all delivered over internet connections with enterprise-class functionality.

The business model is predominantly subscription-based, with monthly recurring charges (and annual contracts for larger customers) on VoIP seats, one-time charges for equipment sales and leasing, port-in/port-out fees, and bundled internet services. Pricing is not publicly disclosed; month-to-month customers pay a 7% MTM Option Fee, and customers with five or more service locations can execute a Master Services Agreement. The go-to-market motion is sales-led, combining direct website sales with phone (855-542-2248) and email ([email protected]) channels, supplemented by self-service account management through the Manager Portal. Marketing relies on the corporate website, a blog, and direct outreach, with 24x7 U.S.-based customer service positioned as a core differentiator.

Gabit is a privately held Missouri LLC with 51-100 employees, no disclosed outside funding, no parent company, and no subsidiaries. The company acquired Fluent Voice on 2022-07-01 for an undisclosed amount and maintains a HIPAA conduit posture that, via a Business Associate Agreement, allows regulated healthcare customers to use voicemail and call-recording features. Customer concentration is spread across small accounts (Carquest, Corner Bakery, Popeyes franchise locations, Randy's FAT-BOY) with a guaranteed minimum 10% cost savings and average 40% savings versus competitors serving as the primary commercial promise.

Name

Gabbit

Legal name

Gabbit, LLC

Website

https://gabbit.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Gabit, LLC is a St. Louis-based VoIP telecommunications provider founded in 2013 that delivers cloud phone services, POTS line replacement, internet, and Microsoft Teams integration primarily to small and mid-size U.S. businesses on subscription contracts, with 24x7 domestic customer support.

Ownership category

akta.pro rank

Product category

Business VoIP Telecommunications

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industry

Voice Calling (VoIP) Apps (BPAMACAC)

Keywords

• Business VoIP services
• POTS line replacement
• Cloud telephony
• Business internet service
• Unified communications

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. VoIP Phone Services: Monthly recurring charges (MRCs) for voice and facsimile services billed in advance on monthly or annual basis. Services include Digital Lines with enterprise features, with prices as stated on website or in Service Order.
2. Equipment Sales and Leasing: Sale or lease of phones, headsets, routers, and other equipment needed to use the Services. Customers pay full price in advance prior to Billing Start Date. Purchased Equipment includes all hardware provided at Gabbit's expense or at a discount pursuant to Service Contract terms.
3. Non-Recurring Charges (OTCs): One-time charges including equipment purchases, vanity/specialty phone numbers, port-in fees, port-out fees ($3.00 per number), and other setup charges billed monthly in arrears.
4. Bundled Services: Internet and related telecommunications services bundled at customer request as part of the Services offering.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Gabbit provides Voice over IP (VoIP) business phone services, equipment, internet connectivity, and a mobile application primarily to small and mid-size businesses. Its portfolio spans Small Business VoIP, Medium & Large Business VoIP, TrueLine POTS Replacement for legacy landline migration, business internet, and a mobile app for on-the-go calling. All services are delivered with enterprise-class features, 24×7 U.S.-based customer support, and a guaranteed minimum 10% savings versus competitors.

Product overview

Gabbit is a Voice over IP (VoIP) telecommunications company offering a unified product portfolio for businesses of all sizes. The core offering consists of Small Business VoIP and Medium & Large Business VoIP services, complemented by TrueLine (POTS Replacement) for legacy landline migration, Internet connectivity services, and Microsoft Teams integration. The company also provides a Manager Portal for account administration and a mobile application for on-the-go access. All services are built on a cloud-based VoIP platform delivering enterprise-grade reliability and features at SMB-preferred pricing with 24x7 U.S.-based customer support.

Differentiator

Problem solved

Functional benefit

Products and services

• Small Business VoIP

Quantifiable outcome

• Saves customers at least 10% compared to competitors, with average savings of 40%

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Scale indicators1 record

Recent moves5 records

Expansion highlights6 records

Direct peers

• Nextiva: Nextiva is a cloud VoIP/UCaaS provider that explicitly targets SMBs and mid-market with bundled voice, collaboration, and CRM — direct head-to-head competition for Gabbit's SMB customer base.
• 8x8: 8x8 provides cloud voice, unified communications, and contact-center services to SMB and enterprise customers, overlapping closely with Gabbit's portfolio on hosted VoIP and bundled internet-style services.
• Ooma: Ooma delivers cloud-based VoIP phone services for small businesses and home offices at a similar SMB-friendly price tier, directly comparable to Gabbit's Small Business VoIP product.
• Vonage (Ericsson): Vonage Business provides cloud communications and SIP/hosted PBX services to SMBs; comparable in core product, customer segment, and bundling approach to Gabbit.
• RingCentral: RingCentral is a leading cloud UCaaS/VoIP platform serving SMB and mid-market customers with similar subscription phone, messaging, and contact-center features — directly comparable to Gabbit's core hosted VoIP offering.

Broad incumbents

• Microsoft (Teams Phone): Microsoft Teams Phone is a major UCaaS/VoIP incumbent for SMB and enterprise, and Gabbit already integrates with Teams — making Microsoft both a partner and a competing voice provider.
• Comcast Business: Comcast Business sells bundled voice, internet, and data services to SMBs, directly competing with Gabbit's SMB bundle and specifically called out by Gabbit as a rival targeting the same segment.
• Zoom (Zoom Phone): Zoom Phone extends Zoom's collaboration platform with cloud PBX/VoIP for SMBs and enterprises, overlapping Gabbit's SMB voice use case as part of a much broader UC portfolio.
• Lumen Technologies: Lumen provides hosted voice, SIP trunking, and POTS-replacement-style services to enterprises and SMBs, offering overlapping capabilities to Gabbit, especially in legacy line replacement and managed voice.

Emerging players

• Dialpad: Dialpad offers AI-powered cloud business phone and contact-center solutions aimed at SMB/mid-market — emerging competitor overlapping Gabbit's customer base with a heavier AI pitch.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gabbit