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TrustSpot

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uuid000bu5r

Namestring
TrustSpot
Legal namestring
RaveCapture
Websiteurl
trustspot.io
Company typeenum
Private
Founded yearint
2015
Descriptiontext

TrustSpot, doing business as RaveCapture, is a SaaS platform that helps ecommerce merchants collect, manage, and display customer reviews, ratings, photos, videos, and post-purchase experience surveys. The product surface is organized into five core modules — Reviews & Ratings, Experience Surveys, UGC Tools, Review Management, and Display Widgets — supported by sub-features such as Smart Email Sequences, Google Product Ratings Feed, and a Widget Gallery. Underlying delivery relies on one-click integrations with the major ecommerce platforms (Shopify, WooCommerce, BigCommerce, Magento, Volusion) plus a Google Shopping/ads syndication integration; the input does not disclose a public API or SDK.

The company operates a product-led, freemium go-to-market model: merchants can self-serve sign up with no credit card, connect a store in minutes, and start collecting reviews immediately. A 'Book a Demo' Calendly flow overlays an enterprise sales motion on top of the self-serve funnel, and the product is also listed in the Shopify, WooCommerce, BigCommerce, and Magento app marketplaces. Pricing tiers are not publicly disclosed, but a free tier exists and revenue is generated via recurring SaaS subscriptions. The customer base is reported at 450+ active brands with 2.5M+ reviews collected, all SMB ecommerce merchants spanning mattresses, supplements, automotive, skincare, paint, florals, and outdoor gear; named logos include Silk & Snow, Nameless Performance, GUNNER, Dixie Belle Paint Company, and Heartstone Farm.

TrustSpot is a privately held company headquartered at 2127 Morris Ave, Birmingham, Alabama, founded in 2015 with 1–10 employees. No funding rounds, investors, leadership team, M&A activity, or revenue figures are disclosed in the input data. Marketing is driven by content (a 2026 State of eCommerce Reviews + UGC Playbook, blog, free tools) and organic social channels (LinkedIn, X, Facebook, Instagram), with customer testimonials used at the bottom of the funnel. There are no disclosed patents, awards, certifications, or AI/ML capabilities.

Short descriptiontext

RaveCapture (DBA of TrustSpot) is a SaaS platform that helps ecommerce merchants collect, manage, and display product reviews, customer photos and videos, and post-purchase experience surveys via one-click integrations with Shopify, WooCommerce, BigCommerce, Magento, and Volusion.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
11–50
akta.pro rankint
HeadquartersBirmingham, United States
HQ citystring
Birmingham
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
ecommerce reviews platform, user-generated content, product review management, customer experience surveys, review aggregation software
Industry2 codes
PRIMARYBPAMAGAL
BPAMAGAL
Business & Public Services/Web, Mobile & Digital Platforms/E-commerce Marketplaces & Shopping Platforms
SECONDARYMPAAAHAG
MPAAAHAG
Media, Entertainment & Sports/Advertising, Marketing & PR Services/Influencer & Creator Marketing Agencies
NAICS code1 code
  • 541613
Product category
Ecommerce Reviews & UGC Software
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model1 record
1SaaS Subscription
TypeSubscription Recurring
Description

Subscription-based SaaS model for ecommerce review and UGC platform access. Pricing tiers based on features and usage.

ravecapture.com:443
Marketing channels8 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Pricing details1 tier
1Free tier available
ModelFreemiumBilling cadenceMonthly
Notes

Get Started Free option with no credit card required

ravecapture.com:443
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

TrustSpot operates RaveCapture, a SaaS platform that helps ecommerce brands collect, manage, and display verified product reviews, company reviews, customer photos and videos (UGC), and post-purchase experience surveys including NPS. The platform offers one-click integrations with Shopify, WooCommerce, BigCommerce, Magento, and Volusion, plus a Google Product Ratings Feed that syndicates verified reviews to Google Shopping, search, and ads.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 5 values shown
  • 24% average conversion boost
+4 more records
Product overview1 text field

RaveCapture is a unified ecommerce reviews, UGC (user-generated content), and experience surveys platform designed for online retailers. The platform consists of core modules including Reviews & Ratings, Experience Surveys, UGC Tools, Review Management, and Display Widgets. These modules work together as an integrated system: Reviews & Ratings collects and displays product and company reviews, Experience Surveys captures post-purchase feedback and NPS scores, UGC Tools gathers customer photos and videos, Review Management provides centralized moderation capabilities, and Display Widgets (including carousel, gallery, and TrustScore banner widgets) showcases the collected content on merchant sites. Additional sub-features include Google Product Ratings Feed for SEO integration, Smart Email Sequences for automated review solicitation, and Widget Gallery for customization.

Product and service1 record
1Reviews & Ratings
Scale indicator11 records

Each record includes

Type, Value, Description, Source

Partnership4 partners
1Shopify
Strategic tierCoreTypeTechnology or Integration
Description

One-click integration partnership allowing Shopify merchants to connect their stores and collect reviews with minimal setup. Core platform integration for customer acquisition.

2WooCommerce
Strategic tierCoreTypeTechnology or Integration
Description

Integration partnership for WooCommerce WordPress-based stores to enable automated review collection and display widgets.

3BigCommerce
Strategic tierCoreTypeTechnology or Integration
Description

One-click integration for BigCommerce merchants enabling review collection and UGC tools for enterprise and mid-market ecommerce brands.

4Magento
Strategic tierCoreTypeTechnology or Integration
Description

Integration partnership for Magento merchants to collect and display reviews and customer photos on their ecommerce stores.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
1Emplifi
TypeBroad incumbent
Description

Customer experience platform that includes reviews, UGC, and social commerce tools alongside broader CX/marketing suite. Broad incumbent offering overlapping capabilities.

2Okendo
TypeDirect peer
Description

UGC and reviews platform for Shopify and BigCommerce with strong personalization and survey tools. Direct overlap with RaveCapture's reviews, surveys and UGC modules.

3Stamped.io
TypeDirect peer
Description

Ecommerce reviews, UGC, NPS and loyalty platform tightly integrated with Shopify and BigCommerce. Direct competitor in the SMB and mid-market reviews/UGC category.

4Yotpo
TypeDirect peer
Description

Leading ecommerce reviews, UGC, SMS marketing, and loyalty platform serving Shopify, BigCommerce and other merchants. Closest direct competitor to RaveCapture's reviews and UGC modules.

5PowerReviews
TypeBroad incumbent
Description

Enterprise reviews and UGC platform with deep integrations into ecommerce systems and Google. A larger, broader incumbent competing in the same space at the upper end of the market.

6Loox
TypeDirect peer
Description

Shopify app specializing in photo and video reviews for beauty and apparel merchants. Competes with RaveCapture's UGC and visual review display capabilities.

7Bazaarvoice
TypeBroad incumbent
Description

Enterprise-grade consumer ratings, reviews, and social commerce platform serving large retailers and CPG brands. Broad incumbent in the same category, focused on larger merchants than RaveCapture.

8Judge.me
TypeDirect peer
Description

Shopify-focused reviews app popular with SMB ecommerce brands, offering product reviews, photo/video reviews, and Google Shopping integration at low price points.

9Junip
TypeDirect peer
Description

Shopify-native post-purchase survey and reviews platform with focus on NPS and product feedback. Overlaps directly with RaveCapture's Experience Surveys and reviews modules.

10Trustpilot
TypeDirect peer
Description

Global consumer reviews platform with strong brand presence and Google review syndication. Competes directly with RaveCapture on product/company review collection and display.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers15 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment1 record

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

Integration6 records

Each record includes

Title, Type, Description, Source

AI maturity
App detail

Has app

Feature6 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles1 record

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

TrustSpot

Ecommerce Reviews & UGC Softwaretrustspot.io

RaveCapture (DBA of TrustSpot) is a SaaS platform that helps ecommerce merchants collect, manage, and display product reviews, customer photos and videos, and post-purchase experience surveys via one-click integrations with Shopify, WooCommerce, BigCommerce, Magento, and Volusion.

What TrustSpot does

TrustSpot, doing business as RaveCapture, is a SaaS platform that helps ecommerce merchants collect, manage, and display customer reviews, ratings, photos, videos, and post-purchase experience surveys. The product surface is organized into five core modules — Reviews & Ratings, Experience Surveys, UGC Tools, Review Management, and Display Widgets — supported by sub-features such as Smart Email Sequences, Google Product Ratings Feed, and a Widget Gallery. Underlying delivery relies on one-click integrations with the major ecommerce platforms (Shopify, WooCommerce, BigCommerce, Magento, Volusion) plus a Google Shopping/ads syndication integration; the input does not disclose a public API or SDK.

The company operates a product-led, freemium go-to-market model: merchants can self-serve sign up with no credit card, connect a store in minutes, and start collecting reviews immediately. A 'Book a Demo' Calendly flow overlays an enterprise sales motion on top of the self-serve funnel, and the product is also listed in the Shopify, WooCommerce, BigCommerce, and Magento app marketplaces. Pricing tiers are not publicly disclosed, but a free tier exists and revenue is generated via recurring SaaS subscriptions. The customer base is reported at 450+ active brands with 2.5M+ reviews collected, all SMB ecommerce merchants spanning mattresses, supplements, automotive, skincare, paint, florals, and outdoor gear; named logos include Silk & Snow, Nameless Performance, GUNNER, Dixie Belle Paint Company, and Heartstone Farm.

TrustSpot is a privately held company headquartered at 2127 Morris Ave, Birmingham, Alabama, founded in 2015 with 1–10 employees. No funding rounds, investors, leadership team, M&A activity, or revenue figures are disclosed in the input data. Marketing is driven by content (a 2026 State of eCommerce Reviews + UGC Playbook, blog, free tools) and organic social channels (LinkedIn, X, Facebook, Instagram), with customer testimonials used at the bottom of the funnel. There are no disclosed patents, awards, certifications, or AI/ML capabilities.

TrustSpot firmographics

Firmographics
Name
TrustSpot
Legal name
RaveCapture
Website
https://trustspot.io
Company type
Private
Founded year
2015
Operating status
Operating
Headcount range
11–50 employees
Short description
RaveCapture (DBA of TrustSpot) is a SaaS platform that helps ecommerce merchants collect, manage, and display product reviews, customer photos and videos, and post-purchase experience surveys via one-click integrations with Shopify, WooCommerce, BigCommerce, Magento, and Volusion.
Ownership category
akta.pro rank

Where TrustSpot is headquartered

Location

Headquarters

HQ city
Birmingham
HQ country
United States
HQ region
North America

Offices1 record

Markets served

TrustSpot business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

  1. SaaS Subscription: Subscription-based SaaS model for ecommerce review and UGC platform access. Pricing tiers based on features and usage.

Pricing tiers

ModelBillingPrice
FreemiumMonthlyFree tier available

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

TrustSpot product offering

Product offering

Core offering

TrustSpot operates RaveCapture, a SaaS platform that helps ecommerce brands collect, manage, and display verified product reviews, company reviews, customer photos and videos (UGC), and post-purchase experience surveys including NPS. The platform offers one-click integrations with Shopify, WooCommerce, BigCommerce, Magento, and Volusion, plus a Google Product Ratings Feed that syndicates verified reviews to Google Shopping, search, and ads.

Product overview

RaveCapture is a unified ecommerce reviews, UGC (user-generated content), and experience surveys platform designed for online retailers. The platform consists of core modules including Reviews & Ratings, Experience Surveys, UGC Tools, Review Management, and Display Widgets. These modules work together as an integrated system: Reviews & Ratings collects and displays product and company reviews, Experience Surveys captures post-purchase feedback and NPS scores, UGC Tools gathers customer photos and videos, Review Management provides centralized moderation capabilities, and Display Widgets (including carousel, gallery, and TrustScore banner widgets) showcases the collected content on merchant sites. Additional sub-features include Google Product Ratings Feed for SEO integration, Smart Email Sequences for automated review solicitation, and Widget Gallery for customization.

Differentiator

Problem solved

Functional benefit

Products and services

  • Reviews & Ratings

Quantifiable outcome

  • 24% average conversion boost
  • +4 more outcomes

Companies that use TrustSpot

Customer profile

Named customers15 records

Segments1 record

Ideal customer profiles2 records

TrustSpot technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Integration6 records

Feature6 records

TrustSpot partnerships and signals

Strategic signal

Partnerships

Four partnerships are on record, tiered core.

  • ShopifycoreTechnology or IntegrationOne-click integration partnership allowing Shopify merchants to connect their stores and collect reviews with minimal setup. Core platform integration for customer acquisition.
  • WooCommercecoreTechnology or IntegrationIntegration partnership for WooCommerce WordPress-based stores to enable automated review collection and display widgets.
  • BigCommercecoreTechnology or IntegrationOne-click integration for BigCommerce merchants enabling review collection and UGC tools for enterprise and mid-market ecommerce brands.
  • MagentocoreTechnology or IntegrationIntegration partnership for Magento merchants to collect and display reviews and customer photos on their ecommerce stores.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

TrustSpot competitors and assessment

Company assessment

Broad incumbents

  • Emplifi: Customer experience platform that includes reviews, UGC, and social commerce tools alongside broader CX/marketing suite. Broad incumbent offering overlapping capabilities.
  • PowerReviews: Enterprise reviews and UGC platform with deep integrations into ecommerce systems and Google. A larger, broader incumbent competing in the same space at the upper end of the market.
  • Bazaarvoice: Enterprise-grade consumer ratings, reviews, and social commerce platform serving large retailers and CPG brands. Broad incumbent in the same category, focused on larger merchants than RaveCapture.

Direct peers

  • Okendo: UGC and reviews platform for Shopify and BigCommerce with strong personalization and survey tools. Direct overlap with RaveCapture's reviews, surveys and UGC modules.
  • Stamped.io: Ecommerce reviews, UGC, NPS and loyalty platform tightly integrated with Shopify and BigCommerce. Direct competitor in the SMB and mid-market reviews/UGC category.
  • Yotpo: Leading ecommerce reviews, UGC, SMS marketing, and loyalty platform serving Shopify, BigCommerce and other merchants. Closest direct competitor to RaveCapture's reviews and UGC modules.
  • Loox: Shopify app specializing in photo and video reviews for beauty and apparel merchants. Competes with RaveCapture's UGC and visual review display capabilities.
  • Judge.me: Shopify-focused reviews app popular with SMB ecommerce brands, offering product reviews, photo/video reviews, and Google Shopping integration at low price points.
  • Junip: Shopify-native post-purchase survey and reviews platform with focus on NPS and product feedback. Overlaps directly with RaveCapture's Experience Surveys and reviews modules.
  • Trustpilot: Global consumer reviews platform with strong brand presence and Google review syndication. Competes directly with RaveCapture on product/company review collection and display.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

TrustSpot social profiles

Digital presence

TrustSpot financial estimates

Financial estimate

Revenue estimate

Valuation estimate

TrustSpot leadership team

Management profile

Number of profiles

Profiles1 record

TrustSpot funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

TrustSpot M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TrustSpot

What does TrustSpot do?

TrustSpot operates RaveCapture, a SaaS platform that helps ecommerce brands collect, manage, and display verified product reviews, company reviews, customer photos and videos (UGC), and post-purchase experience surveys including NPS. The platform offers one-click integrations with Shopify, WooCommerce, BigCommerce, Magento, and Volusion, plus a Google Product Ratings Feed that syndicates verified reviews to Google Shopping, search, and ads.

Is TrustSpot a public or private company?

TrustSpot is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was TrustSpot founded?

TrustSpot was founded in 2015. It employs 11 to 50 people.

Where is TrustSpot based?

TrustSpot is headquartered in Birmingham, United States, in the North America region.

How does TrustSpot make money?

One revenue line is on record: saaS Subscription.

Who are TrustSpot's main competitors?

Broad incumbents on record are Emplifi, PowerReviews and Bazaarvoice. Direct peers are Okendo, Stamped.io, Yotpo, Loox, Judge.me, Junip and Trustpilot.

Does TrustSpot have an API?

No public API is recorded for TrustSpot.

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Live signals
PR NewswireTrustSpot Launches Experience Surveys & Net Promoter Score®Orlando-based review platform TrustSpot announced the launch of two new tools: Experience Surveys, a customizable online opinion survey tool, and a Net Promoter Score (NPS) calculation feature for measuring customer loyalty. The new tools use AI to analyze survey responses and offer multiple distribution methods including on-site submission, email, direct links, and upcoming SMS capabilities. The company serves over 21,000 global brands and reaches more than 60 million consumers monthly across 98 countries.PR NewswireTrustSpot Launches Lootly, a Powerful New Customer Loyalty PlatformTrustSpot, a customer review platform serving over 21,000 global brands, has launched Lootly, a new fully-customizable customer loyalty program for e-commerce businesses. The platform enables companies to create loyalty programs with points, VIP tier rewards, and referral features, with integrations available for Shopify, BigCommerce, Magento, and WooCommerce. Lootly offers unlimited, flat-rate pricing ranging from $49 per month for small enterprises to $1,000 per month for full custom solutions, with no setup fees or customer limits.PR NewswireOrlando Tech Startup TrustSpot Emerges From Stealth Mode With a Next Generation Reputation Management Platform for SMBs That Proves Measurable ROI for CustomersTrustSpot, an Orlando-based tech startup, has launched a reputation management platform for small and medium-sized businesses that automatically collects and displays verified customer reviews. The company presented case study results demonstrating a 10% revenue increase for a client using the platform over two months. TrustSpot positions itself as an affordable alternative to enterprise-focused competitors by offering no setup fees, no long-term contracts, and a free tier for small businesses, targeting the underserved small e-commerce market.