MAJC - The Operating System For Hospitality

What MAJC - The Operating System For Hospitality does

MAJC is a privately held hospitality workforce platform founded in 2024 and publicly launched on February 20, 2026, in Miami, Florida. The company positions itself as "The Operating System For Hospitality," offering an integrated three-service model targeting restaurant operators and hospitality workers in South Florida's ~350,000-worker market: MAJC Jobs provides AI-powered job matching based on skills, culture, and alignment; MAJC Academy delivers role-specific e-learning courses with certifications on leadership, communication, operations, and mindset, built by industry practitioners; and MAJC Community provides peer networking, weekly expert sessions, live office hours, downloadable operational templates, and two podcasts (Restaurant Ready long-form and Serving Success short-form). A weekly newsletter, MAJC Morsels, has run for 57+ editions since February 2025 and serves as the content backbone for community growth. The platform is delivered via dedicated sub-sites (jobs.majc.ai, academy.majc.ai, community.majc.ai) with web and mobile access, and the Academy runs on LearnWorlds infrastructure.

The business model is freemium-anchored with subscription-recurring revenue: the Community offers a free membership tier with premium content gated for paying members, the Academy charges subscription fees for role-specific training with monthly billing cycles (and includes setup fees per the Terms & Conditions), and Jobs is positioned as an AI matching and hiring service for hospitality operators with publicly undisclosed pricing. Distribution is self-serve product-led growth (PLG) across web, podcast platforms (Spotify, YouTube), and the newsletter. The company has 11-50 employees, is headquartered in Boston, and has raised $2 million in a single funding round (announced February 2026) with undisclosed investors. Its primary brand equity comes from an all-star Culinary Council co-led by James Beard Award-winning chef Andrew Zimmern and Darden Restaurants' Chief People Officer Sarah King, supplemented by recurring partnerships with HR experts (Hopdov), finance consultants (Snow + Blair), and The Burnt Chef Project, plus a content sponsorship with Le Creuset. The founder and Chief MAJC Maker is chef Matt Jennings, who hosts live Office Hours and drives the platform's operator-first positioning.

Name

MAJC - The Operating System For Hospitality

Legal name

MAJC

Website

https://majc.ai

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

11–50 employees

Short description

MAJC is a hospitality workforce platform combining AI-powered job matching, operator-built training courses, and a peer community, targeting restaurant operators and hospitality workers primarily in South Florida following a February 2026 Miami launch.

Ownership category

akta.pro rank

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel

Revenue model

1. MAJC Jobs (AI Job Matching): MAJC charges hospitality operators for AI-powered job matching and hiring services. The platform connects workers and employers using skill, culture, and alignment matching to reduce turnover costs. Pricing details are not publicly disclosed.
2. MAJC Academy (Training & Certifications): Role-specific training programs with certifications for hospitality professionals. Built by operators for operators, covering leadership, communication, operations, and mindset. The platform uses a LearnWorlds-powered e-learning system. Payment is taken immediately for setup fees and on a monthly billing cycle thereafter per the Terms & Conditions.
3. MAJC Community (Membership): Community membership providing access to expert sessions, live office hours, peer networking, downloadable templates (offer letters, performance reviews, P&L worksheets, scheduling checklists, and more), and the Serving Success podcast. The community offers a free tier with premium content gated for members.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

MAJC is a hospitality workforce platform built for restaurant operators and hospitality professionals, organized around three integrated core services: MAJC Jobs (AI-powered job matching based on skills, culture, and alignment), MAJC Academy (role-specific training courses taught by industry practitioners, powered by LearnWorlds), and MAJC Community (peer networking with weekly expert sessions, live office hours, and downloadable operational templates). The platform replaces broken job boards with smart matching and provides always-on professional development for the hospitality workforce.

Product overview

MAJC is a unified hospitality workforce platform — described as 'The Operating System For Hospitality' — organized around three integrated core services: MAJC Jobs (AI-powered job matching), MAJC Academy (role-specific training built by operators), and MAJC Community (peer networking, expert sessions, and downloadable templates). The platform is complemented by content brands including the Restaurant Ready long-form podcast, the Serving Success short-form podcast (Community-exclusive), and the weekly Morsels newsletter, all designed to address the estimated $6,000 cost of replacing a single front-line hospitality employee.

Differentiator

Problem solved

Functional benefit

Brands

• MAJC Jobs: AI-powered job matching platform for hospitality workers and operators.
• MAJC Academy
• MAJC Community

Products and services

• MAJC Jobs
• MAJC Academy
• MAJC Community

Quantifiable outcome

• Workforce inefficiencies cost hospitality operators approximately $6,000 per front-line employee replaced
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core, major, minor and supporting.

• Andrew ZimmerncoreStrategic or Co-development Partner · 20 February 2026James Beard Award-winning chef, television personality, author, and restaurateur. Co-leads MAJC's Culinary Council alongside Sarah King. Provides strategic direction, content (Restaurant Ready podcast episodes, expert sessions), and high-profile endorsement for the platform. Actively promotes MAJC through his personal brand and networks.
• Darden Restaurant Group (Sarah King, Chief People Officer)coreStrategic or Co-development Partner · 20 February 2026Darden Restaurants' Chief People Officer Sarah King co-leads MAJC's Culinary Council alongside Andrew Zimmern. Provides enterprise HR expertise and workforce development perspective to guide MAJC's product strategy and community content for hospitality operators.
• Matt Jennings (Chef)coreStrategic or Co-development PartnerMAJC co-founder, award-winning chef, and restaurateur. Hosts weekly live Office Hours inside the MAJC Community, provides leadership content for the Restaurant Ready podcast, and drives community engagement. Primary public face of the MAJC platform alongside the Culinary Council.
• Hopdov (Annie Eisemann and Molly Hopper Sandrof)majorStrategic or Co-development PartnerHR experts and restaurant people advisors who co-host Expert Sessions in the MAJC Community covering HR compliance, terminations, wage transparency, tip pooling, performance management, and employee documentation. Have co-created downloadable HR templates (offer letter, performance review) with MAJC. Recurring monthly Office Hours contributor.
• Snow + Blair (Meg Blair)majorStrategic or Co-development PartnerFinance consulting firm (Snow + Blair, founded by Meg Blair) providing expert finance content for the MAJC Community. Co-creates financial templates and guides (P&L Detective Worksheet, Financial Year-End Guide, Capital Readiness Map, Expansion Decision Matrix). Hosts Expert Sessions on labor cost percentage, contribution margins, and financial operations for restaurant operators.
• The Burnt Chef ProjectminorStrategic or Co-development PartnerGlobal nonprofit working to end the stigma around mental health in hospitality. Co-created a Wellness Action Plan template with MAJC for use in restaurant teams. Participated in an Expert Session with Matt Jennings on mental health leadership, burnout prevention, and team well-being systems.
• Le Creuset (Gourmand Collection)minorOthersLe Creuset's Gourmand Collection is a sponsored content partner for the Restaurant Ready podcast. Episodes include sponsored messages from Le Creuset highlighting its commercial-grade cookware line for busy kitchens. This is a content sponsorship relationship, not a product integration.
• LearnWorldssupportingTechnology or IntegrationThird-party e-learning platform provider powering the MAJC Academy at academy.majc.ai. Provides the technical infrastructure for course delivery, user accounts, video hosting, and payment processing. MAJC's Academy Terms & Conditions and privacy policy reference LearnWorlds as the service provider managing the learning platform.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Poached: Poached is a hospitality-focused job marketplace connecting restaurant and hospitality operators with culinary talent. It directly competes with MAJC Jobs on AI-assisted matching and a hospitality-specific candidate pool.
• 7shifts: 7shifts is an employee scheduling, workforce management, and team engagement platform built specifically for restaurants. It competes with MAJC on the operator-facing side of hospitality workforce management, with overlapping employer buyers.
• OysterLink: OysterLink is a hospitality job board and community platform targeting restaurant, hotel, and culinary professionals. It is a direct competitor to MAJC's Jobs and Community services for the same candidate and operator audience.
• Culinary Agents: Culinary Agents is a hospitality job board and career platform for chefs, line cooks, and front-of-house professionals. It overlaps with MAJC Jobs on the employer-candidate matching use case and shares the culinary-industry niche focus.

Broad incumbents

• Harri: Harri is a hospitality-specific HCM and talent management suite covering hiring, onboarding, scheduling, and payroll for restaurant and hotel operators. It is a broader incumbent alternative to MAJC's three-service offering, particularly on the employer side.
• Lightspeed Restaurant: Lightspeed Restaurant provides POS, payments, and operational tools for hospitality operators, with workforce modules. It serves the same restaurant-operator customer base as MAJC from a broader, more diversified platform angle.
• Toast: Toast is a leading restaurant POS and operations platform with an expanding suite that includes payroll, team management, and learning tools. It competes with MAJC for restaurant operator wallet share, particularly on workforce and training functionality.
• Deputy: Deputy is a workforce management platform covering scheduling, timesheets, and shift-based hiring across hospitality, healthcare, and retail. It competes with MAJC for hospitality employer budgets on the workforce-management side of the stack.
• Restaurant365: Restaurant365 is a cloud-based restaurant management platform that includes accounting, payroll, HR, and scheduling. It represents a broader incumbent alternative for the operator customers MAJC targets via its Jobs and Academy offerings.

Emerging players

• Rouxbe: Rouxbe is an online culinary training platform offering video-based courses and certifications for professional cooks. It is comparable to MAJC Academy as a specialist in hospitality-focused skills training and certification delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCTzSOxIyfRDvaUZoStlvo3g
• Facebookweb.facebook.com/people/MAJC/61564424880800
• Instagraminstagram.com/majc.ai
• TikToktiktok.com/@majc.ai
• LinkedInlinkedin.com/company/majc

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MAJC - The Operating System For Hospitality