What Harri does

Harri is a cloud-based, AI-first workforce management and talent platform purpose-built for the hospitality industry. The company provides an integrated platform spanning talent acquisition, workforce management, employee engagement, compliance, and analytics for multi-unit restaurant operators, hotel groups, and other service-industry employers. Its product suite includes Demand Forecasting (combining POS data with weather, local events, and seasonal trends at stated 95% accuracy), Dynamic Scheduling that generates compliant schedules in approximately 30 seconds, biometric Time & Attendance via the TeamHub mobile app with facial recognition, the Harri Engage employee engagement module with real-time sentiment tracking, the Harri IQ analytics layer, the Carri conversational hiring assistant, and the Compliance Platform covering Fair Workweek, break, and minor-labor rules across US federal, state, local and UK jurisdictions. The 2026 launch of the AI-First Workforce OS and Salli, an agentic AI assistant that coordinates specialized autonomous agents for scheduling, labor insights, and team communications, positions AI as the primary interface for operators.

The company is headquartered in New York (NoHo, Manhattan) with international offices in London (sales and marketing, 70+ staff), Hyderabad (deployment, payroll, and analytics support), and Ramallah (170+ engineering and product staff). Harri reports 600+ enterprise clients, 55K+ locations, 5M+ employees on the platform, and 7.2M applications processed, with 6 of the 10 largest hospitality brands running on the platform. Named customers include McDonald's franchisees (Fonseca, Golden State), Jersey Mike's (800+ locations), Carl's Jr. (SDC Restaurants, 51 units), Wendy's (Kari Krogman, 28 units), Salz Group (Dunkin'/Taco Bell/Wendy's/Wingstop), Dave's Hot Chicken, Generator & Freehand Hotels, Radisson RED, and Hall & Woodhouse.

Harri operates a subscription-based enterprise SaaS model with annual billing and quote-based pricing tied to location count, employee count, and modules selected. The go-to-market relies on direct enterprise field sales (Request a Demo motion) complemented by a 50+ partner ecosystem including payroll (ADP, UKG, Paylocity, iSolved, Workday), POS (Toast, NCR, Revel, PAR, Oracle Hospitality), assessment (OutMatch, Checkr), restaurant management (Restaurant365), and emerging financial wellness (Wagestream). The company is privately held and has raised approximately $112M across multiple rounds from 2015 through 2023, including a $30M growth financing from Golub Capital in 2021 and a $43M round led by Atalaya Capital in 2023.

Name

Harri

Legal name

Harri (US) LLC

Website

https://harri.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Harri is an AI-first, cloud-based workforce management and talent platform built exclusively for the hospitality industry, serving 600+ enterprise clients across 55,000+ restaurant and hotel locations with integrated scheduling, compliance, engagement, and agentic AI capabilities.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Subscription-based pricing model for access to the full Harri platform including talent acquisition, workforce management, employee engagement, and compliance modules. Pricing varies by number of locations and employees.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Harri is an AI-First Workforce Operating System purpose-built exclusively for the hospitality industry. It unifies talent acquisition, workforce management (demand forecasting, scheduling, time and attendance), employee engagement, compliance, and analytics into a single cloud platform serving restaurants, hotels, and other service operators. The platform is sold via annual subscription and integrates with leading POS, payroll, and HR systems used across the hospitality tech stack.

Product overview

Harri is an AI-First Workforce OS platform built exclusively for hospitality operators (restaurants, hotels, and service businesses). The platform operates as a unified platform-plus-modules architecture combining Talent Acquisition, Workforce Management (including Demand Forecasting, Scheduling, Time & Attendance, and Task Management), CoreHR, Employee Engagement (Harri Engage), Compliance, and Analytics (Harri IQ) into a single integrated system. Key AI-powered components include Salli (conversational AI assistant), Agentic AI (autonomous agents for operational tasks), Carri (conversational hiring assistant), Harri IQ (analytics and risk analysis), and Harri Engage (employee engagement with sentiment tracking). Mobile solutions include TeamHub (biometric timekeeping and communications) and TeamLive (shift management). The platform integrates with leading POS systems (Toast, NCR, Revel, PAR), payroll providers (ADP, UKG, Paylocity, iSolved), job boards, and assessment providers to provide end-to-end workforce management for enterprise hospitality clients.

Differentiator

Problem solved

Functional benefit

Brands

• Salli: AI assistant inside Harri platform for restaurant teams - handles scheduling, labor insights, and team communications.
• Harri Engage
• Harri IQ
• Carri
• TeamHub

Products and services

• Harri AI-First Workforce OS
• Talent Acquisition
• Workforce Management
• Salli AI Assistant
• Agentic AI
• Carri Conversational Hiring Assistant
• Harri IQ Analytics
• Harri Engage
• Compliance Platform
• CoreHR
• TeamHub App
• TeamLive App
• COVID-19 Employee Health Check Platform

Quantifiable outcome

• 50% reduction in GM overtime for Carl's Jr. across 51 units
• +10 more outcomes

Named customers19 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration44 records

AI capability11 records

Feature8 records

Partnerships

15 partnerships are on record, tiered core and flagship.

• WagestreamcoreTechnology or Integration · 15 September 2024Partnership providing financial flexibility to over 4 million hospitality employees. Wagestream offers earned wage access and financial wellness tools integrated into Harri's platform.
• Generator & Freehand HotelsflagshipStrategic or Co-development Partner · 6 December 2021Renewed partnership enabling Generator to utilize Harri's complete end-to-end platform from Talent Acquisition to Workforce Management across 15 European and American locations including four Freehand sites in the US.
• ADPcoreTechnology or IntegrationPayroll integration partner providing seamless data sync between Harri's workforce management and ADP's payroll processing services.
• PaylocitycoreTechnology or IntegrationPayroll integration partner enabling automated payroll processing and HR functions for Harri clients.
• iSolvedcoreTechnology or IntegrationHCM platform integration for HR, payroll, and benefits management connected to Harri's workforce management.
• WorkdaycoreTechnology or IntegrationEnterprise HCM integration connecting Harri's scheduling and workforce management with Workday's HR and finance systems.
• ToastcoreTechnology or IntegrationPOS integration with Toast's restaurant point-of-sale and management system for seamless operations and data sync.
• NCRcoreTechnology or IntegrationIntegration with NCR's restaurant point-of-sale solutions for leading global restaurant operators.
• RevelcoreTechnology or IntegrationPOS integration with Revel's cloud-based point-of-sale platform for restaurant operations.
• PAR (Brink)coreTechnology or IntegrationIntegration with PAR Brink's cloud-based POS software designed to scale with hospitality operators.
• Restaurant365coreTechnology or IntegrationRestaurant management system integration combining workforce management with integrated accounting and reporting.
• CheckrcoreTechnology or IntegrationBackground check integration using AI-powered technology for safer, more informed hiring decisions.
• OutMatchcoreTechnology or IntegrationEmployment assessment integration delivering scientifically-proven hiring assessments at scale.
• UKGcoreTechnology or IntegrationHR and payroll software integration for human capital management and benefits administration.
• Oracle HospitalitycoreTechnology or IntegrationIntegration with Oracle's complete hospitality management package for enterprise operators.

Scale indicators19 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• 7shifts: Restaurant-focused employee scheduling and workforce management SaaS. Directly competes with Harri in QSR and casual dining for shift scheduling, team communication, and tip management, with overlapping restaurant customer base.
• Crunchtime: Restaurant operations platform covering inventory, food cost, labor, and scheduling for chains. Comparable to Harri in serving multi-unit restaurant operators with back-of-house plus workforce workflows.
• Fourth (HotSchedules): Hospitality-specific workforce management and people platform acquired by HotSchedules heritage. Directly overlaps with Harri on scheduling, forecasting, and compliance for restaurants and hotels.
• Deputy: Workforce management SaaS with strong penetration in hospitality and healthcare shift-based employers. Competes with Harri on scheduling, time & attendance, and team communications for hourly frontline workforces.
• Humanforce: Cloud workforce management for shift-based industries including hospitality, healthcare, and manufacturing. Competes directly with Harri on rostering, time & attendance, and engagement for hourly workforces.
• Restaurant365: Cloud restaurant management platform combining accounting, inventory, and workforce. Already a Harri integration partner but increasingly bundles scheduling, positioning it as both collaborator and adjacent competitor.

Broad incumbents

• Toast: Dominant restaurant POS and operations platform with growing workforce management and team management modules. Harri integrates with Toast but Toast's bundled approach represents competitive encroachment on Harri's core scheduling territory.
• Workday: Enterprise HCM and workforce planning vendor. Competes broadly with Harri at the multi-unit enterprise end of the market where corporate-level HR consolidation may favor a single HCM over a vertical specialist.
• ADP: Largest payroll and HCM provider with workforce management extensions. Already a Harri integration partner, but ADP's push into adjacent scheduling and time products makes it both an ecosystem ally and competitive threat.
• Lightspeed Restaurant: Cloud POS and commerce platform for restaurants with embedded operational features. Operates in Harri's market as a broader incumbent with lighter workforce functionality, comparable to Toast's positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Harri
• YouTubeyoutube.com/channel/UCJWflB_pkIzP47_z6p65iEQ
• LinkedInlinkedin.com/company/harri-com
• Instagraminstagram.com/harriglobal
• Facebookfacebook.com/harriglobal

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds8 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Harri