5K Technical Services

What 5K Technical Services does

5K Technical Services is a privately held managed services provider (MSP) headquartered in Allen, Texas, serving small and medium businesses, churches, and nonprofit organizations in the Dallas-Fort Worth Metroplex. Founded in 2006 and operating with 1–10 employees, the company delivers outsourced IT infrastructure management under flat-fee monthly subscriptions that cover proactive monitoring, patch management, anti-virus/anti-spam, backup management, user account administration, firewall/router/switch management, and remote help desk support. A secondary revenue stream comes from block-of-hours professional services (consulting, cloud transition, disaster recovery planning, office moves, infrastructure upgrades) plus on-site repair labor billed at roughly $100–$150 per visit plus parts, and from customized system sales with a 7-day money-back guarantee.

The underlying technology is a Microsoft-centric stack — Windows, Office, Exchange Server, SQL Server, SharePoint, Microsoft 365, and Azure — supplemented by ConnectWise/Autotask for professional services automation and RMM tools for remote monitoring. The service portfolio spans 11 integrated offerings: managed IT, cloud computing, strategic IT consulting, network security, VoIP, IT project management, network cabling/Wi-Fi, disaster recovery planning, Mac/Apple support, church management software, and cyber security services. The company holds CompTIA Managed Services Trustmark and Microsoft-Certified MSP credentials and has been listed on the MSPmentor ranking.

Go-to-market is sales-led with a direct engagement model that begins with a Technology Assessment, Needs Analysis, and Cost Savings Analysis, supplemented by a referral program paying $25 per qualified referral and up to $500 on contract signing, plus content marketing through a long-running blog (2016–2026) and white papers targeting local DFW SEO. Customer base is a long tail of small accounts with notable concentration in churches and faith-based organizations, for whom 5K offers tailored church management software and technology planning services. The company is GDPR-compliant and stores data in secure hosting facilities, acting as both Data Processor and Data Controller.

Name

5K Technical Services

Legal name

5K Technical Services

Website

https://5ktech.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

5K Technical Services is a Microsoft-centric managed IT services provider in the DFW Metroplex offering flat-fee managed IT, cloud, VoIP, consulting, and cybersecurity to small businesses, churches, and nonprofit organizations since 2006.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE), Managed Security Services (MSSP) & 24/7 SOC Operations (BPAKAHAA), Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• Managed IT services
• Network security
• Cloud computing services
• IT consulting
• Disaster recovery planning

Headquarters

HQ city

Allen

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Flat Fee / Subscription): 5K Technical Services provides managed IT services on a flat fee monthly subscription basis. Services include proactive maintenance and monitoring for covered equipment, patch management, anti-virus and anti-spam management, backup management, disk and memory optimization, user account management, firewall/router/switch management, and remote help desk support. The flat fee covers labor for all covered equipment and applications but excludes hardware replacement costs, software licensing fees, and third-party vendor or manufacturer support incident fees.
2. Professional and Consulting Services: Block of hours support and professional IT consulting services including assessment, design, implementation, project management, disaster recovery planning, office moves, infrastructure upgrades, cloud transitioning, audio-visual systems consulting, and web development. These services are billed separately from the managed services flat fee.
3. On-Site Service and Incident Repairs: On-site service for upgrades, repairs, and troubleshooting. Most repairs cost approximately $100 to $150 in labor plus parts. A 7-day money back guarantee is offered on systems purchased from the company.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

5K Technical Services is a Managed Services Provider (MSP) based in Plano, Texas, offering IT infrastructure build-out, maintenance, upgrades, and ongoing support to small and medium businesses and churches in the DFW Metroplex. Its core offering is a flat-fee monthly Managed IT Services subscription covering proactive monitoring, patch management, anti-virus/anti-spam, backup management, network device management, and remote help desk, complemented by cloud computing services, network security, VoIP phone systems, IT consulting, and disaster recovery planning.

Product overview

5K Technical Services is a Managed Services Provider (MSP) offering a portfolio of 11 integrated IT services. The core offering centers on Managed IT Services (proactive maintenance, monitoring, patch management, anti-virus/anti-spam, backup management) combined with Cloud Computing Services (hosted exchange, SharePoint, unified messaging), Strategic IT Consulting (assessments, cloud transitioning, project management), and Network Security (managed firewalls, compliance testing). These are supplemented by Voice over IP Phone Systems (cloud-based IP phones with unified messaging), Disaster Recovery Planning, IT Project Management, Network Cabling/Wi-Fi infrastructure, Mac/Apple IT Support, Church Management Software, and Cyber Security Services. The services work together as a comprehensive managed IT solution where the company handles day-to-day IT operations, security, communications, and strategic planning for small and medium businesses, with specialized offerings for church organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Proactive maintenance and monitoring for covered equipment, operating systems, and applications including patch management, anti-virus/anti-spam management, backup management, disk and memory optimization, user account management, firewall/router/switch management, and remote help desk support, delivered on a flat-fee monthly subscription to SMBs and organizations.
• Cloud Computing Services Cloud-based solutions including smartphone management, email and unified messaging, hosted exchange services, business applications for financial, legal and church sectors, Microsoft SharePoint, web hosting with maintenance and SEO services, and disaster recovery planning for SMBs and organizations.
• Strategic IT Consulting Professional IT consulting spanning assessment, design, implementation and ongoing support including office moves, infrastructure upgrades (HaaS and IaaS), technology roadmaps, line-of-business application upgrades, cloud transitioning, project management, and disaster recovery and business continuity planning for IT leaders and SMBs.
• Network Security Enterprise-level information security and compliance solutions for businesses including managed firewalls with web filtering and device-level security, security and compliance testing with user training and testing, designed for SMBs and church organizations.
• Voice over IP Phone Systems Cloud-based VoIP offering scalable IP phone systems with bundled unlimited local and long-distance service, unified messaging including simultaneous ring on multiple phones, and complete transition and migration assistance from existing phone systems for SMBs and churches.
• IT Project Management Project management services for technology initiatives to help complete projects on time, improve customer satisfaction and grow business for SMBs and church clients.
• Network Cabling, Infrastructure and Wi-Fi Structured cabling services for new or existing buildings including running, terminating, testing and troubleshooting new cabling infrastructure for SMBs and organizations.
• Disaster Recovery Planning for IT Disaster recovery and business continuity planning and testing services to help businesses mitigate risks in the event of disaster, including reliable data backups and recovery planning for SMBs.
• Mac Apple IT Support Apple device support including installation, troubleshooting and detailed analysis for Mac hardware, IP phones and mobile devices for SMBs and church clients using Apple ecosystems.
• Church Management Software Specialized software solutions and support for church operations including business applications tailored for churches, designed to help congregations manage communication, safety, security, revenue, and growth.
• Cyber Security Services Comprehensive cybersecurity services including email archiving and encryption, managed firewalls with web filtering, wireless information security, and reliable data backups for SMBs and churches.

Quantifiable outcome

• 60-minute or less response time for IT support requests
• +1 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Others

• ConnectWise: Provider of PSA, RMM, and cybersecurity software platforms purpose-built for MSPs — not a direct competitor but an enabler of 5K's operations, which uses ConnectWise Autotask per disclosed technology stack.

Broad incumbents

• Insight Enterprises: Global IT solutions and managed services provider with cloud, security, and modern workplace offerings — comparable service breadth but at much larger scale and enterprise orientation.
• SHI International: Large IT solutions provider with managed services, cloud, cybersecurity, and device lifecycle offerings — competes for SMB and mid-market managed IT budgets as a much larger incumbent.
• CompuCom: Large national managed workplace and IT services provider offering end-user support, cloud, and managed services — overlaps with 5K's service portfolio but serves larger enterprise clients.
• Kyndryl: Global managed infrastructure services provider spun out of IBM, offering cloud, network, and security managed services — adjacent incumbent competing for enterprise and mid-market infrastructure management spend.

Direct peers

• Ntiva: Mid-Atlantic managed IT services and cybersecurity provider for SMBs and mid-market — closely comparable in flat-fee managed services model, help desk SLA, and cloud/security focus.
• Dataprise: Mid-Atlantic managed services and cybersecurity provider for SMBs and mid-market clients with 24/7 help desk and cloud-managed offerings — comparable in service portfolio, target customer size, and recurring-revenue model.
• CMIT Solutions: Franchise-based managed IT services provider targeting small and mid-sized businesses with flat-fee managed services, cybersecurity, cloud, and help desk — directly comparable to 5K in business model and customer segment.
• NetGain Technologies: Regional managed IT and cloud services provider for small and medium businesses, including managed security and Microsoft cloud services — comparable as a regional MSP competing in similar verticals.
• Critical Start: Texas-based managed security services provider (MSSP) offering 24/7 SOC and managed detection & response — comparable as a fellow Texas-headquartered IT/security services firm competing for overlapping SMB clients.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/5Ktech
• Facebookfacebook.com/5ktechnical

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 5K Technical Services