Syncly AI

Customer Experience Analyticssynclyai.com

Syncly AI is a London-based startup founded in 2020 that claims to deliver analytics and actionable intelligence on customer-facing activity, though its public web presence is currently inactive.

Company typePrivate
Founded2020
HeadquartersLondon, United Kingdom
Headcount1–10
GTM typeB2B
OfferingSoftware

Syncly AI firmographics

Firmographics

Name: Syncly AI
Website: https://synclyai.com
Company type: Private
Founded year: 2020
Operating status: Operating
Headcount range: 1–10 employees
Short description: Syncly AI is a London-based startup founded in 2020 that claims to deliver analytics and actionable intelligence on customer-facing activity, though its public web presence is currently inactive.
Ownership category
akta.pro rank

Syncly AI industry classification

Industry

Product category: Customer Experience Analytics
NAICS: Software Publishers (513210)
SIC: Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
akta.pro primary industry: AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)
akta.pro secondary industry: AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety) (HDAEANAF)

Keywords

Customer experience analytics
Customer feedback intelligence
Voice of customer software
Customer insights platform
AI customer analytics

Where Syncly AI is headquartered

Location

Headquarters

HQ city: London
HQ country: United Kingdom
HQ region: Europe

Markets served

Syncly AI business model

Business model

GTM type: B2B
Offering type: Software
Cost components: Personnel, Technology or R&D, Marketing or Sales, Operations

Syncly AI product offering

Product offering

Core offering

Syncly AI provides analytics and actionable intelligence around customer-facing activity. The company appears to deliver an AI-driven software platform that helps organizations interpret customer signals and convert them into operational insights. Specific product features, integrations, and module breakdowns are not detailed in the available source material.

Differentiator

Problem solved

Functional benefit

Products and services

Customer analytics and intelligence platform

Companies that use Syncly AI

Customer profile

Ideal customer profiles1 record

Syncly AI technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Syncly AI competitors and assessment

Company assessment

Broad incumbents

Medallia: Large-scale customer experience analytics platform that ingests customer-facing interactions and produces actionable intelligence — directly overlapping with Syncly AI's stated value proposition, but operating at enterprise scale across many verticals.
Qualtrics: Experience management platform with strong AI-driven analytics over customer feedback and interactions; comparable scope but with a much broader portfolio including surveys, XM, and contact center analytics.
Sprinklr: Unified customer experience platform with AI-driven analytics across customer-facing channels; broader portfolio but overlapping intelligence and analytics capabilities.

Direct peers

Gong: AI-powered conversation and revenue intelligence platform that analyzes customer-facing sales activity to surface insights — highly comparable model and end-user benefit to Syncly AI's stated offering.
Cresta: Real-time AI analytics and agent-assist platform purpose-built for customer-facing conversations; directly comparable technology stack and target buyers.
Observe.AI: Conversation intelligence platform that turns customer-facing contact center interactions into analytics and coaching insights — closely aligned with Syncly AI's customer-facing analytics focus.
Chorus.ai (ZoomInfo): Conversation intelligence platform analyzing sales and customer-facing calls — comparable analytics-on-customer-interactions model now part of ZoomInfo's revenue intelligence suite.

Emerging players

Tymeshift: Workforce and customer-experience analytics platform that provides AI-driven insights on customer-facing activity in contact centers — similar wedge at a comparable early-stage scale.
Sembly AI: AI meeting and customer-conversation analytics tool for teams; comparable target use case around extracting insights from customer-facing conversations at smaller scale.
Kustomer: AI-native CRM with built-in customer interaction analytics; relevant adjacent peer in the customer-facing intelligence category with overlapping enterprise buyers.

Market position

Customer concentration

Syncly AI financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Syncly AI leadership team

Management profile

Number of profiles

Profiles1 record

Syncly AI funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Syncly AI M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Syncly AI

What does Syncly AI do?

When was Syncly AI founded?

Syncly AI was founded in 2020. It employs 1 to 10 people.

Where is Syncly AI based?

Syncly AI is headquartered in London, United Kingdom, in the Europe region.

Who are Syncly AI's main competitors?

Broad incumbents on record are Medallia, Qualtrics and Sprinklr. Direct peers are Gong, Cresta, Observe.AI and Chorus.ai (ZoomInfo). Emerging players are Tymeshift, Sembly AI and Kustomer.

Does Syncly AI have an API?

No public API is recorded for Syncly AI.

What industry is Syncly AI in?

Syncly AI's product category is Customer Experience Analytics. Its primary akta.pro industry code is EDABACAO, AI & Automation in Customer Service (Chatbots, Agent Assist), with a secondary code of HDAEANAF, AI Observability, Monitoring & Evaluation Platforms (Drift, Quality, Safety). Its NAICS code is 513210 and its SIC code is 7372.