NFS Technology Group

What NFS Technology Group does

NFS Technology Group is a UK-based hospitality technology provider, headquartered in Widford, Hertfordshire, that supplies Electronic Point of Sale (EPoS) systems and an integrated hospitality technology ecosystem to multi-site restaurant chains, hotel groups, pub companies and quick-service operators across the UK, Europe and Africa. Founded by Luis De Souza in 1994, the company positions itself as a technology partner rather than a pure software vendor, staffing its ~30-person team with hospitality-experienced professionals and serving hundreds of operators including BrewDog, Dishoom, Hawksmoor, Gaucho, Fenwick, Marugame Udon and Burger King North Africa.

The company's core offering is built on reselling and implementing best-of-breed EPoS platforms — Aloha (NCR Voyix), Lightspeed and SkyTab — wrapped in NFS's own modules and services covering ordering (tableside, counter, kiosk, QR, omnichannel and delivery), kitchen management, inventory and procure-to-pay, labour, real-time multi-site reporting, loyalty/gift cards, and hotel PMS integration (Mews, Oracle OPERA, Cloudbeds) with charge-to-room functionality. NFS layers proprietary and partner-enabled features on top, including AI Nurture (POS-data-driven marketing automation), AI-powered feedback analysis using ChatGPT, and HMRC-compliant QR-code tipping. The platform's differentiation rests heavily on integration breadth, connecting EPoS to 30+ technology partners across payments (Dojo, Global Payments, Sunday), delivery aggregators (Deliverect/Uber Eats, Deliveroo, Just Eat), labour (Fourth, 7shifts, Harri) and accounting (Xero, QuickBooks, Sage).

NFS monetizes through four streams: EPoS software licenses and subscriptions (as a certified implementation/support partner for the underlying platforms), project-based professional services (requirements capture, blueprinting, deployment, training, go-live), ongoing managed services (single point of contact coordinating EPoS, payments, loyalty, stock and labour), and hardware procurement. Go-to-market is a consultative, discovery-led enterprise field sales motion targeting multi-site operators, with no publicly disclosed pricing and custom, quote-based, multi-year contracts. On 13 August 2024, NFS Technology was acquired by Korbyt, a workplace experience platform, which sought to incorporate NFS's meeting-room booking and space-management solutions.

Name

NFS Technology Group

Legal name

NFS Restaurant Technology Limited

Website

https://nfs-hospitality.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

NFS Technology Group is a UK-based hospitality technology partner that resells, implements and supports EPoS platforms (Aloha, Lightspeed, SkyTab) plus integrated ordering, kitchen, loyalty and PMS modules for multi-site restaurants, hotels, pubs and quick-service operators across the UK, Europe and Africa.

Ownership category

akta.pro rank

Product category

Hospitality EPoS (Electronic Point of Sale) Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Sales & Catering / Group & Event Management (THALACAM)

Keywords

• Hospitality EPoS systems
• Restaurant point of sale
• EPoS implementation services
• Hotel PMS integration
• Multi-site hospitality technology

Headquarters

HQ city

Hertford

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. EPoS Software Licenses and Subscriptions: NFS resells and implements leading EPoS platforms (Aloha/NCR Voyix, Lightspeed, SkyTab) as the core software revenue stream. The model includes both perpetual license and subscription components, with NFS acting as a certified implementation and support partner. Revenue is generated through software licensing fees, implementation services, and ongoing support contracts tied to these platforms.
2. Professional Services — Implementation & Deployment: NFS generates significant revenue through professional services including requirements capture, system blueprinting, IT infrastructure review, project deployment and management, training, and go-live support. These are consultative, project-based engagements tailored to each client's operational environment.
3. Managed Services: NFS offers a managed service that takes the first call and coordinates suppliers across EPoS, Payments, Loyalty, Stock, and Labour, keeping the technology running so clients can focus on operations. This represents an ongoing support revenue stream.
4. Hardware Sales and Procurement: NFS acts as a one-stop shop for hardware procurement and support, sourcing POS terminals, cash drawers, receipt printers, bump bars, kitchen displays, handheld ordering terminals, and EFTPOS/payment solutions from partners (iPad, Orderman, NCR, Partner Tech, Dojo, SkyTab, Lightspeed).

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

NFS Technology Group distributes, implements and supports enterprise hospitality Electronic Point of Sale (EPoS) systems — primarily Aloha (NCR Voyix), Lightspeed and SkyTab — for restaurants, hotels, pubs and quick-service operators. The company bundles these platforms with a managed services layer and proprietary modules covering omnichannel ordering, kitchen management, inventory, payments, loyalty, and AI-driven marketing to deliver an integrated hospitality technology ecosystem.

Product overview

NFS Technology Group provides a hospitality EPoS ecosystem comprising multiple EPoS platforms (Aloha, Lightspeed, SkyTab) paired with integrated modules for ordering, operations, growth/loyalty, and implementation support. The core offering centers on Aloha (enterprise) and Lightspeed (mid-market) EPoS systems, supplemented by SkyTab (affordable), all supported by a managed services layer that coordinates EPoS, Payments, Loyalty, Stock, and Labour. The product portfolio also includes AI Nurture for automated marketing, an Enterprise Loyalty Platform, and Integration Services connecting to PMS systems (Mews, Oracle OPERA, Cloudbeds), delivery platforms (Deliverect, Uber Eats, Deliveroo), payment providers (Dojo, Global Payments, Sunday), and analytics tools (Tableau, Power BI). The ecosystem is unified through NFS's professional services including implementation, training, and 24/7 support.

Differentiator

Problem solved

Functional benefit

Products and services

• Aloha EPoS Enterprise-level restaurant EPoS platform from NCR Voyix, distributed and implemented by NFS, providing robust performance for high-volume operations across front and back of house. Targeted at demanding, high-throughput enterprise hospitality environments.
• Lightspeed Flexible, affordable, scalable iPad-based EPoS platform adaptable to single-site restaurants, hotels and large multi-site groups, with built-in integrations for KDS, inventory, hotel PMS, loyalty and delivery.
• SkyTab Modern EPoS functionality combined with integrated card processing, designed to speed up service, reduce errors and lower total cost of ownership for budget-conscious operators.
• NFS Hospitality Managed Services Comprehensive professional services covering requirements capture, technology selection, IT infrastructure review, integrations and project deployment and management. NFS acts as the single point of contact, coordinating suppliers across EPoS, Payments, Loyalty, Stock and Labour.
• Order Solutions Unified ordering module encompassing tableside ordering, at-counter ordering, kiosk ordering, QR code ordering, click and collect, omnichannel ordering and third-party delivery integration (Uber Eats, Deliveroo, Just Eat) connected to one EPoS and kitchen management system.
• Operate Solutions Back-of-house operations module covering real-time operational dashboard, live menu updates, HMRC-compliant tipping, kitchen management, inventory management with procure-to-pay, real-time multi-site reporting and accounting reconciliation.
• Grow Solutions Growth and customer engagement module comprising loyalty programmes, gift cards, marketing automation, AI-powered feedback analysis, data analysis and AI Nurture for automated marketing campaigns driven by POS data.
• AI Nurture AI-driven marketing automation platform that converts POS transaction data into automated, hyper-personalised marketing campaigns. Predicts guest behaviour and delivers the right offer at the optimal time to drive repeat visits and increased spend.
• Integration Services Integration delivery service connecting POS with hotel PMS (Mews, Oracle OPERA, Cloudbeds), labour management (Workforce.com, 7shifts, Ameego, Harri), accounting (Xero, QuickBooks, Sage), business intelligence (Tableau, Power BI, Looker), delivery platforms (Deliverect) and ordering platforms (Sunday, Storekit, Fetchpay).
• Implementation & Support End-to-end deployment and support service including implementation strategies, hardware and software procurement, rollout processes, training programmes and 24/7 service desk support with remote troubleshooting and onsite engineering dispatch.
• Enterprise Loyalty Platform Integrated loyalty solution for enterprise multi-site operators enabling bespoke loyalty programmes, personalised promotions and guest engagement across multiple touchpoints, with integration into EPoS transaction data.

Quantifiable outcome

• Faster table turns leading to increased revenue per venue (faster table turns = more customers served = more profit)
• +5 more outcomes

Named customers18 records

Segments5 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration37 records

AI capability6 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core.

• LightspeedcoreTechnology or Integration · 1 January 2025NFS became a major partner to Lightspeed in 2025, enabling the company to offer another best-of-breed EPoS solution to customers, especially in the mid-market. Lightspeed is described as flexible, affordable, and scalable, adaptable to single-site restaurants, hotels, and large multi-site groups. Highly customisable with intuitive iPad-based interface and integrations with KDS, inventory, hotel PMS, loyalty, and delivery.
• NCR Voyix (formerly NCR) / AlohacoreTechnology or Integration · 1 January 2001NFS has worked with NCR for nearly 30 years, distributing and implementing the Aloha EPoS platform — one of the most established enterprise restaurant EPoS solutions globally. Aloha is known for reliability, deep functionality, and handling high-volume environments. Used by leading brands including Burger King, BrewDog, Nando's, Marugame, and Hawksmoor. NFS is a major implementation and support partner for Aloha in the UK and Europe.
• DojocoreTechnology or IntegrationDojo delivers fast, reliable payment solutions designed specifically for hospitality. NFS works with Dojo to deliver fast, reliable card processing with seamless EPoS integration, helping operators speed up service and improve the checkout experience. Used by clients such as Hawksmoor.
• Global PaymentscoreTechnology or IntegrationGlobal Payments provides enterprise-grade payment technology trusted by operators worldwide. NFS partners with Global Payments to deliver secure, flexible transactions across multi-site operations.
• DeliverectcoreTechnology or IntegrationDeliverect integrates third-party delivery platforms (UberEats, Deliveroo, Just Eat) directly into the EPoS and kitchen management system. Orders flow straight into the EPoS, eliminating manual re-entry and reducing errors across delivery operations.
• MewscoreTechnology or IntegrationMews is a leading cloud-based hotel Property Management System. NFS integrates its EPoS with Mews to enable charge-to-room functionality, real-time revenue posting, and centralised guest profiles for hotel F&B operations.
• Oracle OPERAcoreTechnology or IntegrationOracle OPERA is a widely deployed hotel Property Management System. NFS's EPoS integrates with Oracle OPERA for charge-to-room, automated accounting, and guest profile synchronisation across hotel F&B outlets.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Lightspeed Commerce: Lightspeed Restaurant is a cloud-based iPad EPoS platform serving hospitality operators from single-site to multi-site groups. NFS both distributes Lightspeed under a 2025 partnership and competes for the same mid-market operator wallet.
• Tevalis: Tevalis is a UK-based hospitality EPoS and point-of-sale software specialist serving restaurants, bars, hotels, and QSR operators. It is a direct UK competitor; NFS's new CRO Dan Smith previously led sales at Tevalis.
• Kobas: Kobas is a UK hospitality management and EPoS platform spanning EPoS, workforce, stock, and CRM for hospitality operators. It directly competes in the UK mid-market; Dan Smith's tenure at Kobas underscores the competitive overlap with NFS.
• Zonal: Zonal is a UK hospitality technology provider offering EPoS, loyalty, booking, and customer engagement solutions to restaurants, pubs, and hotels. It is one of the closest UK-headquartered direct competitors to NFS's full hospitality stack.
• TouchBistro: TouchBistro is an iPad-based restaurant POS system for full-service restaurants, QSRs, and bars, with international expansion including the UK. It is a comparable vertical-focused direct peer serving similar hospitality operators.

Broad incumbents

• NCR Voyix (Aloha): NCR Voyix owns the Aloha EPoS platform that NFS has distributed and implemented since 2001. As platform owner and global incumbent, NCR Voyix sits upstream of NFS and could potentially compete or change partner economics.
• Toast: Toast is a major US-headquartered cloud-based restaurant EPoS platform with growing UK and European presence. It competes with NFS for larger hospitality chains and brings substantially greater product and marketing scale.
• Block (Square for Restaurants): Block's Square platform offers restaurant POS hardware and software targeting SMB hospitality operators globally. It competes with NFS primarily at the lower end of the market and brings unmatched brand recognition.
• Oracle Micros: Oracle's MICROS portfolio provides POS and PMS for hotels, restaurants, and food service globally. As a broad incumbent in hospitality technology, it overlaps with NFS across hotel F&B, restaurant, and PMS integration territory.

Emerging players

• Fourth Hospitality: Fourth provides workforce, inventory, and operational analytics for hospitality operators, integrating with EPoS data. While more specialised in labour and inventory than EPoS, Fourth overlaps with several NFS partner integrations (MarketMan, Nory) and is a comparable UK hospitality-tech specialist.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/nfssoftware

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NFS Technology Group