Chewzie

What Chewzie does

Chewzie Pty Ltd is an Australian hospitality technology company that operates a QR code and NFC beacon-based table ordering and payment platform for Australian venues — pubs, clubs, gaming venues, hotels, restaurants, cafes and theme parks. Founded in 2020 and headquartered in South Brisbane, Queensland, the company markets the platform as 'built by hospitality people for hospitality people' and claims millions of active users across its venue base, with named enterprise customers including McGuires, Milky Lane, Boardwalk Tavern, Star Hotel Group, Stokehouse, Sandstone Point Hotel, Beachcomber, Dreamworld and Mandoon Estate.

The platform is built around three core products — Order at Table (QR/NFC-based in-venue ordering), Pickup (order-ahead for collection) and Delivery (integrated with DoorDash Drive and Drive Yello) — supported by modular components for menu management, kitchen display, order management, loyalty and rewards, marketing automation, payments, multi-venue control and theming. Proprietary technical differentiators include Direct to Printer technology that maintains 100% order uptime independent of POS, and ID-Free™ Checkout that allows guests to order and pay without entering personal details (claimed to be up to 5x faster than competitors). Chewzie integrates with virtually every major Australian hospitality POS vendor (Lightspeed, Oracle, NCR, Impos, Triniteq, HL, Raptor and others, largely through the Doshii integration layer) and the principal gaming loyalty platforms (IGT, Max.com, Odyssey, ebet), with Stripe providing payment processing and fraud controls.

The business model is freemium/transaction-based for venues ('Free to Use' with the option to pass all costs through to end customers), supplemented by payment-processing economics via Stripe and a three-tier indirect channel (Referral, Sales and Expert Partners) layered on top of direct enterprise field sales. Chewzie is a privately held Pty Ltd with no disclosed funding rounds, parent company or external institutional investors, and no disclosed revenue, ARR or headcount-growth figures.

Name

Chewzie

Legal name

Chewzie Pty Ltd

Website

https://chewzie.me

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

Chewzie Pty Ltd is a South Brisbane-based hospitality technology company operating a QR/NFC table ordering, payment, and loyalty platform for Australian pubs, clubs, gaming venues, hotels, restaurants, cafes, and theme parks, with broad POS and gaming-loyalty integrations and a free-to-venue, transaction-based pricing model.

Ownership category

akta.pro rank

Product category

Hospitality Ordering Software

akta.pro primary industry

Omnichannel Commerce & Click-and-Collect Platforms (BPAMAGAL)

Keywords

• Table ordering platform
• QR code ordering
• Hospitality payments
• Contactless ordering
• POS integration software

Headquarters

HQ city

South Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Operations, Marketing or Sales, Personnel, Infrastructure

Revenue model

1. Transaction/Service Fees: Venues can pass on fees to end customers. Zero cost to venue model with ability to pass 100% of fees to customers.
2. Payment Processing: Third-party payment processing through Stripe, with fees for payment processing collected from venues.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Chewzie is a unified hospitality ordering platform that enables venues (pubs, clubs, gaming venues, restaurants, cafes, hotels) to accept QR code and NFC beacon-based table orders, pickup orders, and delivery orders. Orders print directly to kitchen docket printers via proprietary Direct to Printer technology, and the platform integrates with major POS systems and gaming loyalty providers while offering ID-Free™ checkout for guests.

Product overview

Chewzie is a unified hospitality ordering platform offering three core products: Order at Table (QR/beacon-based table ordering), Pickup (order-ahead for collection), and Delivery (integrated with DoorDash and Drive Yello). The platform operates as a single integrated system with shared modules for Menu Management, Kitchen Display System, Order Management, Loyalty & Rewards, Marketing, Payments, Venue Control, and Theming. Key differentiators include Direct to Printer Technology (guaranteeing 100% uptime), ID-Free Checkout (no personal details required), and comprehensive gaming loyalty integrations.

Differentiator

Problem solved

Functional benefit

Products and services

• Order at Table QR code and NFC beacon-based table ordering platform enabling customers to order and pay directly from their own devices without downloads or sign-ups. Orders are sent straight to the kitchen display or docket printers via Chewzie's Direct to Printer technology. Built for hospitality venues including pubs, clubs, gaming venues, restaurants, cafes, and hotels.
• Pickup Online ordering platform enabling customers to order ahead for collection from a venue, with kitchen management, performance tracking, upsell capabilities, and flexible payment options. Designed for hospitality venues offering takeaway and pickup service.
• Delivery Delivery solution for venues that integrates with DoorDash Drive and Drive Yello for outsourced delivery at reduced costs, with flexible delivery zones, route optimization, and customer data ownership. Reduces delivery costs in half compared to typical third-party delivery fees.

Quantifiable outcome

• 100% Uptime with Direct to Printer tech
• +4 more outcomes

Named customers19 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration30 records

Feature6 records

Partnerships

17 partnerships are on record, tiered core and minor.

• DoorDashcoreTechnology or IntegrationIntegration with DoorDash for delivery solution. Venues can outsource delivery through DoorDash and pass fees to customers, enabling cost-effective delivery at a fraction of typical 3rd party fees.
• HL (Hospitality Logic)coreTechnology or IntegrationPOS integration partner for point of sale connectivity.
• TriniteqcoreTechnology or IntegrationPOS integration partner for point of sale connectivity.
• OraclecoreTechnology or IntegrationPOS integration partner for Oracle hospitality systems.
• NCRcoreTechnology or IntegrationPOS integration partner for NCR hospitality solutions.
• DoshiicoreTechnology or IntegrationAPI platform for hospitality integrations connecting Chewzie with venue systems.
• ImposcoreTechnology or IntegrationPOS integration partner for Impos point of sale systems.
• RaptorcoreTechnology or IntegrationPOS integration partner for Raptor point of sale systems.
• LightspeedcoreTechnology or IntegrationPOS integration partner for Lightspeed hospitality POS.
• Tyro PaymentscoreTechnology or IntegrationPayment integration partner for Tyro payment terminals and processing.
• StripecoreTechnology or IntegrationPayment processing provider with Stripe Radar fraud protection and 3D Secure dynamic fraud protection for secure transaction processing.
• IGTcoreTechnology or IntegrationGaming loyalty provider integration for gaming venues, enabling member-specific pricing and promotions.
• Max.comcoreTechnology or IntegrationGaming loyalty provider integration for gaming venues.
• Odyssey GamingcoreTechnology or IntegrationGaming loyalty integration partner for Odyssey gaming management systems.
• ebetcoreTechnology or IntegrationGaming loyalty integration partner for ebet gaming platforms.
• LRS (Location-Based Services)minorGTM or Marketing PartnerPartner in Chewzie's partner program for hospitality consultants and system integrators.
• ID (Identity)minorGTM or Marketing PartnerPartner in Chewzie's partner program for hospitality consultants and system integrators.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Lightspeed Restaurant: Global commerce platform with a dedicated restaurant POS and ordering suite, already integrated into Chewzie's POS partner network. Competes as a broader incumbent in the same Australian hospitality customer accounts.
• Toast: US-listed cloud POS and restaurant technology platform offering POS, payments, online ordering, and marketing as an integrated suite. Competes with Chewzie as a bundled incumbent that can give away ordering to win the POS and payments relationship.
• DoorDash: Global delivery and commerce platform that is also Chewzie's delivery integration partner. Competes as a broad incumbent by offering its own ordering and table-side tools to venues, threatening to disintermediate Chewzie's Delivery and Pickup modules.
• Square for Restaurants (Block): Block's restaurant POS and ordering product bundles payments, POS, QR ordering, and delivery. A broad incumbent that competes with Chewzie on payments take rates and bundled ordering functionality for Australian SMB hospitality venues.

Direct peers

• Tock (by Squarespace): Reservation, ordering, and payment platform for restaurants and hospitality operators. Comparable as a SaaS ordering and checkout layer, though more reservation-weighted than Chewzie's table-ordering focus.
• Ordermark: US-based online ordering management and delivery enablement platform for restaurants. Comparable as a SaaS ordering layer that helps venues own digital ordering channels and integrate with delivery aggregators — analogous to Chewzie's Pickup and Delivery modules.
• Mr Yum: Australian-headquartered QR ordering and table payments platform for hospitality venues — the closest direct competitor to Chewzie, with overlapping product (QR ordering, payments, marketing) and overlapping customer base across Australian pubs, clubs, and restaurants.
• Bbot: US-based QR ordering and table payments platform for restaurants, pubs, and hotels. Highly comparable product surface (QR ordering, integrated payments, KDS) and similar mid-market/enterprise venue focus.
• Resy (by American Express): Reservation and ordering platform for restaurants with payment processing. Comparable as a hospitality ordering/payments SaaS targeting premium venues — a segment overlap with Chewzie's premium Australian hospitality customers.
• Olo: US-based enterprise restaurant ordering platform powering direct digital ordering for major chains. Comparable as a pure-play ordering SaaS serving the same hospitality buyer, though at much larger chain-focused scale than Chewzie's venue-focused model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/chewzieorder

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Chewzie