Triniteq

What Triniteq does

Triniteq International Pty Ltd is a privately held Australian point-of-sale technology and services provider founded in 1997, headquartered at 813 Wellington Street, West Perth. The company develops and distributes PowerEPOS, a cloud-hybrid POS platform designed for hospitality venues — restaurants, cafés, bars, pubs, hotels, stadia, events, and multi-site/franchise operators — across Australia and New Zealand. The platform's distinguishing architectural feature is its offline capability: terminals continue to process orders, payments, and operations during internet outages and synchronize data automatically when connectivity is restored, with native integrations to 50+ third-party platforms including Xero, MYOB, me&u, Uber Eats, and Now Book It. The product portfolio also includes the legacy WaiterPOS system (hosted or on-premises), and add-on modules covering reporting/analytics (Sales Analyst, Insights Lite), inventory (PowerEPOS Stock), and customer loyalty.

Triniteq generates revenue through recurring monthly SaaS subscriptions starting from $55 per site per month (zero transaction fees), multi-year bundled contracts combining hardware, software, project services, and support over 12/24/36-month terms, direct hardware sales through an e-commerce storefront (shop.triniteq.com), optional tiered Menu Maintenance Agreements for multi-site operators ($490–$1,690+ per quarter), and ad hoc support labor at $160/hour. Distribution is sales-led and quote-based: state-based POS specialists are matched to prospects via inbound phone (1300 784 666), website quote/demo forms, and discovery calls, supported by HubSpot-driven nurture sequences. CEO Shaun Munro, a trained chef with direct venue operations experience, anchors the company's domain credibility. The company serves thousands of venues, with named enterprise customers spanning Kailis Group, Hurricane's Grill, Pancakes on the Rocks, Icebergs Dining Room & Bar, VenuesWest, Stadiums Tasmania, and the Perth Convention & Exhibition Centre. Triniteq operates without external venture or private equity investment and has no disclosed funding history.

Name

Triniteq

Legal name

Triniteq International Pty Ltd

Website

https://triniteq.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Triniteq is an Australian-owned point-of-sale technology and services provider founded in 1997, selling the cloud-hybrid PowerEPOS platform and add-on modules to hospitality venues across Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Hospitality Point-of-Sale Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Point-of-Sale (POS) & On-Property Commerce (THALACAI)

akta.pro secondary industry

POS Terminals & All-in-One Retail Computers (HDACAKAA)

Keywords

• Hospitality POS systems
• Cloud point of sale
• Restaurant POS software
• POS hardware solutions
• Multi-site POS management

Headquarters

HQ city

Wanneroo

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. SaaS/PowerEPOS Subscription: Monthly subscription fee for cloud-hybrid PowerEPOS POS software, including cloud hosting, automatic updates, and 24/7 Australian support. Starts from $55 per site per month.
2. Bundled Services (Hardware + Software): Bundled arrangement combining POS hardware, software license, support services, and project services over 12, 24, or 36-month terms. Hardware remains Triniteq property until end of term. Monthly fee comprises hardware fee, software fee, project services fee, and support fee.
3. POS Hardware Sales: Sale of point-of-sale terminals, touchscreens, printers, cash drawers, and accessories through Triniteq's online shop (shop.triniteq.com).
4. Payment Provider Rebate: Payment providers may offer rebates to customers that offset some bundled services fees. Customer's payment obligation to Triniteq remains absolute regardless of rebate receipt.
5. Menu Maintenance Agreement: Optional quarterly or half-yearly menu reprogramming and reconfiguration service for multi-site operators. Priced per site based on menu size tiers (Tier 1: $490 to Tier 4: $1,690 per quarter). Minimum 12-month term with priority support included.
6. Support and Maintenance: Technical support services including telephone, remote access, and onsite support. Callout fee of $160 ex GST. Ad hoc labor rate of $160/hour. Direct debit account keeping fee of $15 per invoice for non-DDR arrangements.
7. Event/Temporary POS Licensing: Daily and monthly POS licensing for temporary installations at events, with hardware hire available for festivals and pop-up operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Triniteq develops and distributes PowerEPOS, a cloud-hybrid point-of-sale (POS) platform built specifically for hospitality venues including restaurants, cafés, bars, pubs, hotels and event spaces. The company sells subscriptions to the PowerEPOS software along with complementary modules (Sales Analyst reporting, PowerEPOS Stock, Insights Lite analytics, Loyalty) and POS hardware such as terminals, printers and cash drawers. Triniteq also distributes the legacy WaiterPOS solution and offers bundled hardware-plus-software contracts, menu-maintenance services and 24/7 Australian-based support.

Product overview

Triniteq provides PowerEPOS, a cloud-hybrid point of sale platform designed for hospitality venues across Australia and New Zealand. The product portfolio consists of PowerEPOS as the primary cloud-hybrid SaaS POS system, with WaiterPOS as an alternative hosted/on-premises option. Add-on modules include Sales Analyst (reporting and analytics), PowerEPOS Stock (inventory management), Insights (real-time analytics), and Loyalty (customer retention). Hardware products (touchscreens, printers, cash drawers) are available for purchase or rental. All products integrate with 50+ third-party platforms including accounting software (Xero, MYOB), online ordering (me&u, Uber Eats), and booking systems (Now Book It). The company offers Australian-based support with no offshore call centres.

Differentiator

Problem solved

Functional benefit

Brands

• PowerEPOS: Cloud-hybrid point of sale system designed for restaurants, cafes, bars, pubs, hotels, and event venues.
• WaiterPOS

Products and services

• PowerEPOS Cloud-hybrid POS system for restaurants, cafés, bars, pubs, hotels and events. Processes orders, payments and transactions both online and offline with automatic data synchronization, integrates with 50+ platforms, and scales from single venues to multi-site franchise operations. Delivered as a SaaS subscription from $55 per site per month with zero transaction fees.
• WaiterPOS Legacy hosted or on-premises POS solution offered alongside PowerEPOS. Distributed by Triniteq under licence from PowerEPOS Technologies Ltd, supporting Version 8 and above with inclusive software upgrades. Targets hospitality venues that prefer an on-premises deployment model.
• Sales Analyst Business intelligence and analytics module providing real-time sales reporting, PLU sales tracking and multi-site performance visibility across all venue locations. Sold as a separate subscription requiring direct debit.
• PowerEPOS Stock Hospitality-specific inventory and stock management system integrated with PowerEPOS. Tracks stock levels and sales trends, sold as a separate subscription requiring direct debit.
• Insights Lite Real-time data and reporting dashboard accessible from personal devices, providing operational decision-making information for venue managers. Sold as a separate subscription requiring direct debit.
• Loyalty Integrated customer loyalty program module enabling hospitality venues to build customer retention through rewards and engagement.
• POS Hardware Range of point-of-sale hardware sold via the Triniteq online shop, including touchscreens, printers, cash drawers, accessories and consumables such as printer rolls and ribbons. Available for outright purchase or rental/hire for events.
• Menu Maintenance Agreement Optional quarterly or half-yearly menu reprogramming and reconfiguration service for multi-site hospitality operators. Tiered by menu size from Tier 1 ($490/quarter, 0–100 products) to Tier 4 ($1,690/quarter, 351–500 products) with custom quotes above 500 products. Includes revenue optimisation recommendations and priority support. Minimum 12-month term.

Quantifiable outcome

• Fast order-to-kitchen transmission under 3 seconds
• +3 more outcomes

Named customers24 records

Segments9 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature8 records

Partnerships

Eight partnerships are on record, tiered core and supporting.

• XerocoreTechnology or IntegrationAccounting software integration enabling seamless end-of-day reconciliation and financial reporting. Transaction data flows automatically from PowerEPOS to Xero for accounting purposes.
• MYOBcoreTechnology or IntegrationAccounting software integration with MYOB AccountRight enabling automatic financial data synchronization for Australian hospitality businesses.
• me&ucoreTechnology or IntegrationAustralia's leading QR code ordering and payment platform. Integration enables customers to order and pay via mobile, with orders flowing directly into PowerEPOS. Menu updates sync automatically from PowerEPOS to me&u. Triniteq integration is provided at no additional cost.
• Uber EatscoreTechnology or IntegrationOnline ordering and delivery platform integration enabling orders from Uber Eats to flow into PowerEPOS for unified kitchen management.
• Now Book ItcoreTechnology or IntegrationCloud-based restaurant booking platform integration. Enables staff to manage bookings and table status within PowerEPOS, improving operational efficiency and reducing errors.
• HubSpotsupportingTechnology or IntegrationCRM and marketing automation platform used by Triniteq for customer communication, newsletter subscriptions, and marketing nurture sequences.
• PowerEPOS Technologies LtdcoreOEM/ Whitelabel/ Licensing PartnerSoftware partner supplying core PowerEPOS platform technology. Triniteq distributes and supports PowerEPOS as a licensed partner. Customer use is subject to PowerEPOS Technologies Ltd End User Licensing Agreement.
• QSR Automations (Crunchtime)supportingTechnology or IntegrationKitchen Display System (KDS) supplier. Customers electing KDS from QSR Automations are subject to separate Terms of Use and Privacy Policy. Minimum 12-month term with automatic annual renewal. Early termination fees apply.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TouchBistro: TouchBistro is an iPad-based POS designed for restaurants, cafes, bars, and food service with table management, floor plan design, and integrated payments. It competes with Triniteq's PowerEPOS in the hospitality POS category globally, though Triniteq's offline capability is a differentiating factor.
• Lightspeed Restaurant: Lightspeed Restaurant (part of Lightspeed Commerce) is a cloud-based POS designed for restaurants, cafes, bars, and hotels with multi-site management. It is a direct peer to Triniteq's PowerEPOS in the hospitality POS category, particularly in the Australian market after Lightspeed's acquisition of Kounta.
• Toast: Toast is the leading US restaurant cloud POS, offering an integrated software, payments, and hardware platform for full-service restaurants, cafes, and bars. While currently US-focused, it represents the benchmark integrated hospitality POS model that Triniteq's bundled services offering competes against in capability set.
• Square for Restaurants (Block): Square for Restaurants is Block's purpose-built restaurant POS offering table management, course firing, and integrated payments. It competes with Triniteq for hospitality venues globally and is increasingly marketed to Australian SMBs, posing a competitive threat to PowerEPOS's zero-fee value proposition.
• Epos Now: Epos Now provides cloud-based POS hardware and software for hospitality and retail, including restaurants, cafes, and bars. It serves a similar SMB to mid-market customer profile as Triniteq and competes on bundled hardware-plus-software pricing.
• ImPOS: ImPOS is an Australian-developed POS software company specializing in hospitality venues including restaurants, cafes, bars, and quick-service. It is one of Triniteq's closest head-to-head competitors in the Australian market with overlapping customer segments and pricing models.
• Redcat: Redcat is an Australian POS and integrated payments provider for hospitality venues including pubs, clubs, and restaurants with loyalty and gaming integration. It is a direct competitor in the Australian pub and club segment where Triniteq cites strong presence.
• OrderMate: OrderMate is an Australian hospitality POS provider serving restaurants, cafes, bars, and clubs with table management, kitchen printing, and stock control. It directly competes with Triniteq for Australian hospitality customers with a similar feature set and pricing structure.

Emerging players

• SpotOn: SpotOn is a fast-growing US POS and payments platform for restaurants and hospitality with an integrated software-plus-payments model. While not yet a major presence in Australia, its expansion trajectory represents an emerging competitive threat to Triniteq's bundled-services model.

Broad incumbents

• NCR Voyix (Hospitality): NCR Voyix offers Aloha and other hospitality POS solutions serving global enterprise restaurant chains and large hospitality operators. It represents the broad incumbent tier of the POS market that Triniteq competes against for enterprise multi-site customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Triniteq
• LinkedInlinkedin.com/company/triniteq

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Triniteq