Rex Black, Inc
Rex Black, Inc. is a founder-owned Dallas-based enterprise technology consultancy (founded 1994) serving growth-stage companies, government agencies, and pre-seed startups with senior-practitioner-led strategy, ERP/CRM/e-commerce implementation, and AI agent deployment, operating across fixed-scope and retainer engagements.
- Company typePrivate
- Founded1994
- HeadquartersDallas, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Rex Black, Inc does
Rex Black, Inc. is a Dallas, Texas-based, founder-owned enterprise technology consulting firm established in 1994, operating with a small (11-50) US-based senior practitioner team delivering across three service pillars: Strategy & Architecture (4-8 week diagnostic engagements at $25K-$60K producing technology audits, modernization roadmaps, and AI readiness assessments), Implementation & Integration (8-20 week transformation engagements at $50K-$150K+ covering ERP/CRM/E-commerce rollouts on NetSuite, SAP, Microsoft Dynamics, Salesforce, HubSpot, and Shopify Plus, plus failed implementation rescue), and Governance & Optimization (project-based or ongoing retainer QA, ISTQB certification training, AI governance under NIST AI RMF). The firm derives revenue from fixed-scope professional services engagements invoiced per phase, supplemented by quarterly retainer 'Ongoing Technology Partnership' arrangements, a Launch Pack fixed-price offering (Brand & Web at $5K, MVP at $8K) for SMB/pre-seed clients, and a Fast Track template product line (SaaS Starter, E-commerce, Internal Dashboard, API Platform at $15K-$30K). Customer segments span growth-stage companies at $5M-$50M+ revenue whose technology stacks have become scaling bottlenecks, government agencies served through SDVOSB set-aside procurement, and pre-seed startups.
Underlying technology depth is concentrated at the integration and deployment layer rather than at the model layer. The firm is certified across Salesforce (Commerce Cloud, Data Cloud, Agentforce, MuleSoft), AWS, Microsoft Azure, Google Cloud, Anthropic, Shopify, and HubSpot, and integrates payment gateways (Stripe, PayPal, Square), NetSuite/SAP/Dynamics ERPs, and analytics tools (Hotjar, Optimizely). Proprietary IP includes the AI Agent Maturity Model (five levels, seven capability axes covering decision boundaries, observability, evaluation, governance, ROI math, integration, and human-in-the-loop), a Cost of Quality framework quantifying 350-445% ROI on testing investments, an AI Voice Agent called Goomni for 24/7 inbound call coverage, an AI Lead Intelligence platform for automated government and enterprise opportunity research, and an AI Readiness Assessment diagnostic. The firm operates as one of only 8-9 ASTQB-accredited ISTQB training providers in the United States and maintains SBA SDVOSB and NMSDC MBE certifications alongside $2M E&O plus $2M General Liability insurance coverage for enterprise and federal work.
Go-to-market is founder-led direct enterprise sales with no channel partners or resellers; every engagement begins with a 30-minute call placed directly on founder Myles Bai's calendar, with no BDR triage. Marketing is content-driven, anchored on a weekly newsletter ('The Production AI Brief'), a resources library of whitepapers and frameworks, free interactive tools (AI Labs Compare Models across 13 models, Website Analyzer, Agent Anatomy), and conference workshops. Named enterprise clients include Epic Games, Riot Games, ZO Skin Health (five-country Commerce Cloud rollout yielding 17% first-year US revenue growth), US Air Force Cyber Command, a National Veteran Services Organization (Gemini-powered intake automation), and a regional services provider (Goomni voice agent deployed in 3 weeks). The founder Myles Bai signs each contract, leads delivery, and is directly accessible to active clients, while founder Rex Black authored the ISTQB curriculum used globally and serves as figurehead authority.
Rex Black, Inc firmographics
Firmographics- Name
- Rex Black, Inc
- Legal name
- Rex Black, Inc.
- Website
- https://rexblack.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Rex Black, Inc. is a founder-owned Dallas-based enterprise technology consultancy (founded 1994) serving growth-stage companies, government agencies, and pre-seed startups with senior-practitioner-led strategy, ERP/CRM/e-commerce implementation, and AI agent deployment, operating across fixed-scope and retainer engagements.
- Ownership category
- akta.pro rank
Rex Black, Inc industry classification
Industry- Product category
- Enterprise Technology Consulting
- NAICS
- Computer Systems Design and Related Services (54151), Management Consulting Services (54161), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)
- akta.pro secondary industries
- AI/ML Engineering & Model Development Services (BPAEAHAF), Audit, Explainability & Accountability Tooling (traceability, reporting) (HDAAAKAL), Data Science, Machine Learning & AI (Modeling, MLOps, GenAI) (EDABAFAE), AI & Automation in Customer Service (Chatbots, Agent Assist) (EDABACAO)
Keywords
Where Rex Black, Inc is headquartered
LocationHeadquarters
- HQ city
- Dallas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Rex Black, Inc business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Strategic Audit & Roadmap Services: Technology and systems audits, architecture design, modernization roadmaps, AI readiness assessments, and build vs. buy analysis. 4-8 week engagements scoped to deliverables.
- Implementation & Integration Services: ERP, CRM, E-commerce, and custom application implementation. System integrations, cloud migration, AI/Agentforce enablement, and failed implementation rescue. 8-20 week phased delivery with visible milestones.
- Governance & Optimization Services: QA program design, test automation frameworks, ISTQB certification training, AI governance, performance optimization, and security review. Ongoing or project-based engagements.
- Launch Pack - Fixed-Price Digital Services: Fixed-scope digital product builds: Brand & Web Launch ($5K), MVP Build ($8K), SaaS Starter (from $25K), E-commerce Platform (from $30K), Internal Dashboard (from $20K), API Platform (from $15K). Delivered in 2-14 weeks.
- AI Products & Agent Deployment: Production AI Voice Agent and Lead Intelligence products deployed in 2-4 weeks. AI Readiness Assessment engagements (2-3 weeks). Ongoing AI Agent Scoping Assessments.
- Ongoing Technology Partnership: Quarterly retainer engagements providing named senior team as long-term technology execution partner. Architecture decisions, implementation, QA, and optimization on-call.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Strategy & Architecture: 4-8 week diagnostic engagements |
| One time/ perpetual license | Multi-year contract | Implementation & Integration: 8-20 week transformation engagements |
| One time/ perpetual license | Multi-year contract | Governance & Optimization: Ongoing or project-based quality programs |
| One time/ perpetual license | Multi-year contract | Brand & Web Launch Package |
| One time/ perpetual license | Multi-year contract | MVP / Proof of Concept Build |
| Unit Pricing | Monthly | SaaS Starter Template - Pre-architected application |
| Unit Pricing | Monthly | E-commerce Platform Template |
| Unit Pricing | Monthly | Internal Dashboard Template |
| Unit Pricing | Monthly | API Platform Template |
| Outcome Based/ Performance | Annual | CRM Implementation - Average project outcomes |
| Outcome Based/ Performance | Annual | ERP Implementation - Average outcome metrics |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Rex Black, Inc product offering
Product offeringCore offering
Rex Black, Inc provides senior-led enterprise technology consulting across ERP, CRM, e-commerce, AI/agent, and quality assurance disciplines. Core offerings include Strategy & Architecture diagnostics (4-8 week audits, AI readiness assessments, modernization roadmaps), Implementation & Integration services (8-20 week ERP/CRM/e-commerce implementations, cloud migration, AI/Agentforce enablement, failed implementation rescue), and Governance & Optimization programs (QA program design, ISTQB certification training, AI governance frameworks, security and performance reviews). The firm also deploys production AI products including AI Voice Agent and AI Lead Intelligence within 2-4 weeks.
Product overview
Rex Black, Inc is an enterprise technology consulting firm founded in 1994 offering three core service pillars: Strategy & Architecture (technology audits, AI readiness assessments, modernization roadmaps), Implementation & Integration (ERP with NetSuite/SAP/Dynamics, CRM with Salesforce/HubSpot, e-commerce with Shopify/Salesforce Commerce Cloud, and AI/Agentforce implementations), and Governance & Optimization (QA programs, ISTQB certification training, AI governance frameworks). The company also offers proprietary AI products including AI Voice Agent (2-4 week deployment for 24/7 phone coverage), AI Lead Intelligence (2-3 week deployment for automated lead research), and AI Readiness Assessment (2-3 week diagnostic engagement). Supporting offerings include Fast Track Delivery (2-week MVP development), Launch Pack (brand/website/MVP builds), UI/UX Design, Software Quality & Security testing, and free tools including AI Labs Compare Models and Website Analyzer. The company operates as a certified partner for AWS, Microsoft Azure, Google Cloud, Salesforce, Shopify, HubSpot, and Anthropic.
Differentiator
Problem solved
Functional benefit
Products and services
- Strategy and Architecture Diagnostic and planning practice that audits technology stacks, designs architecture modernization roadmaps, and produces AI readiness assessments and build vs. buy analyses for enterprise systems. Delivered as 4-8 week engagements with named deliverables including technology audit, architecture design, AI readiness assessment, integration architecture, and board-ready investment plan.
- Implementation and Integration ERP, CRM, e-commerce, and custom application implementation with system integrations, cloud migration, AI/Agentforce enablement, and failed implementation rescue. Delivered as 8-20 week phased engagements with visible milestones covering NetSuite, SAP, Microsoft Dynamics 365, Salesforce, HubSpot, Shopify Plus, Salesforce Commerce Cloud, and MuleSoft.
- Governance and Optimization QA program design with test automation frameworks, ISTQB certification training, AI/Agentforce governance, performance optimization, and security review for ongoing technology reliability. Includes NIST AI RMF governance framework alignment and Well-Architected Reviews for AWS, Azure, and Salesforce.
- AI Voice Agent Production-ready conversational AI for 24/7 inbound phone and text coverage handling FAQs, appointment scheduling, intake, recruitment screening, and routing. Deploys in 2-4 weeks with calendar integration, real-time call summaries, and human escalation capabilities. Connects to existing calendar and CRM systems.
- AI Lead Intelligence AI-powered lead research and qualification tool that identifies government contract and enterprise opportunities with automated first-draft outreach generation. Reduces research time from 15-20 hours per week to 2-3 hours per week.
- AI Readiness Assessment
Quantifiable outcome
- 17% US revenue growth in first year for ZO Skin Health five-country commerce rollout
- +10 more outcomes
Companies that use Rex Black, Inc
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles4 records
Rex Black, Inc technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration17 records
AI capability10 records
Feature7 records
Rex Black, Inc partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and supporting.
- SalesforcecoreSalesforce Consulting Partner with certified capabilities in Commerce Cloud, Data Cloud, Agentforce, and MuleSoft. Provides implementation, customization, and integration services for Salesforce ecosystem customers.
- Amazon Web Services (AWS)coreAWS Solutions Architect certified team for cloud migration, serverless architecture, and production infrastructure. AWS Well-Architected Framework reviews and recommendations.
- Microsoft AzurecoreMicrosoft Azure Solutions Architect certified team. Hybrid cloud, enterprise identity, and Azure-native implementation capabilities. Azure Well-Architected Framework reviews.
- Google CloudsupportingGoogle Cloud platform implementation partner with AI/ML integration capabilities.
- AnthropiccoreAnthropic Cloud Partner for production Claude agent deployment with NIST AI RMF governance framework. AI products and services built on Claude models.
- ShopifycoreShopify Plus partner for advanced e-commerce development. Custom theme development, app integrations, multi-store management, and wholesale solutions.
- HubSpotcoreHubSpot partner for CRM, marketing automation, sales pipelines, and customer service implementations. Marketing Hub, Sales Hub, and Service Hub configuration.
- ISTQB / ASTQBcoreASTQB Accredited Training Provider - one of only 8-9 in the United States. Author of ISTQB curriculum used worldwide. Provides Foundation and Advanced Level certification training.
- U.S. Small Business AdministrationsupportingSDVOSB (Service-Disabled Veteran-Owned Small Business) certified. Enables government contracting preferences and federal procurement opportunities.
- National Minority Supplier Development CouncilsupportingNMSDC MBE (Minority Business Enterprise) certified. Supports diversity procurement requirements for corporate and government contracts.
Scale indicators9 records
Recent moves6 records
Expansion highlights6 records
Rex Black, Inc competitors and assessment
Company assessmentDirect peers
- West Monroe Partners: Mid-market technology and management consultancy focused on ERP/CRM implementations, cloud migrations, and digital transformations. Comparable client profile and engagement model, though broader industry coverage and larger headcount.
- Simplus (Infosys): Salesforce-focused consulting and managed services firm, now part of Infosys. Directly comparable on Salesforce implementation, Agentforce enablement, and CRM/ERP integration, with a much larger global delivery footprint.
- Traction on Demand (Infosys): Salesforce Summit Partner acquired by Infosys providing CRM implementation, integration, and managed services. Comparable on Salesforce ecosystem focus and enterprise client base, with substantially greater resources.
- Perficient: Public digital consultancy with strong ERP, CRM, and cloud practices across Salesforce, AWS, Azure, and enterprise platforms. Comparable on multi-platform implementation services and target mid-market enterprise buyers, though with much broader geographic reach.
- Silverline: Salesforce-focused consultancy offering CRM, ERP, and industry cloud implementations plus managed services. Comparable on Salesforce/CRM-centric delivery model and financial services/healthcare verticals, though with a larger managed services arm.
- Bluewolf (IBM Consulting): IBM-owned Salesforce consultancy delivering CRM implementation, AI, and integration services. Comparable on Salesforce-centric delivery and AI enablement, with access to IBM's larger enterprise relationships and AI capabilities.
- Sila Solutions Group: Mid-sized technology consultancy focused on cloud, data, and application modernization for mid-market enterprises. Comparable on Salesforce/AWS/Azure implementation focus and growth-stage enterprise client profile.
- Slalom: Mid-to-large technology consultancy with deep Salesforce, AWS, and Azure partnerships and similar mid-market enterprise focus. Closely comparable on service lines (strategy, implementation, AI) and customer profile (growth-stage and Fortune clients), though at significantly larger scale.
Broad incumbents
- Accenture: Global systems integrator with deep Salesforce, AWS, Azure, and AI/Agentforce practices competing for the same enterprise transformations. Overlaps heavily on services but at vastly larger scale with offshore delivery and broader industry coverage.
- Deloitte Digital: Global consultancy with significant Salesforce, SAP, ERP, and AI implementation practices serving Fortune-listed and government clients. Comparable on enterprise technology transformation scope but with much larger bench and procurement relationships.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Rex Black, Inc social profiles
Digital presenceRex Black, Inc compliance and trust
Trust signalCompliance15 records
Rex Black, Inc financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rex Black, Inc leadership team
Management profileNumber of profiles
Profiles2 records
Rex Black, Inc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rex Black, Inc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rex Black, Inc
What does Rex Black, Inc do?
Rex Black, Inc provides senior-led enterprise technology consulting across ERP, CRM, e-commerce, AI/agent, and quality assurance disciplines. Core offerings include Strategy & Architecture diagnostics (4-8 week audits, AI readiness assessments, modernization roadmaps), Implementation & Integration services (8-20 week ERP/CRM/e-commerce implementations, cloud migration, AI/Agentforce enablement, failed implementation rescue), and Governance & Optimization programs (QA program design, ISTQB certification training, AI governance frameworks, security and performance reviews). The firm also deploys production AI products including AI Voice Agent and AI Lead Intelligence within 2-4 weeks.
Is Rex Black, Inc a public or private company?
Rex Black, Inc is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Rex Black, Inc founded?
Rex Black, Inc was founded in 1994. It employs 11 to 50 people.
Where is Rex Black, Inc based?
Rex Black, Inc is headquartered in Dallas, United States, in the North America region.
How does Rex Black, Inc make money?
Six revenue lines are on record. Strategic Audit & Roadmap Services are the primary driver. The others are implementation & Integration Services, governance & Optimization Services, launch Pack - Fixed-Price Digital Services, AI Products & Agent Deployment and ongoing Technology Partnership.
Who are Rex Black, Inc's main competitors?
Direct peers on record are West Monroe Partners, Simplus (Infosys), Traction on Demand (Infosys), Perficient, Silverline, Bluewolf (IBM Consulting), Sila Solutions Group and Slalom. Broad incumbents are Accenture and Deloitte Digital.
Does Rex Black, Inc have an API?
No public API is recorded for Rex Black, Inc.
What industry is Rex Black, Inc in?
Rex Black, Inc's product category is Enterprise Technology Consulting. Its primary akta.pro industry code is BPAEAAAE, ERP/CRM/HRIS Implementation & Integration, with a secondary code of BPAEAHAF, AI/ML Engineering & Model Development Services. Its NAICS code is 54151 and its SIC code is 7373.